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Location.
Situated in the heart of Southfield, Baymont Inn & Suites - Southfield/ Detroit is close to International Auto Components Headquarters. Additional area attractions include Gospel Music Hall of Fame and Museum.
Hotel Features.
Baymont Inn & Suites - Southfield/ Detroit has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. The hotel features business amenities including small meeting rooms and audiovisual equipment. Guests are served a complimentary breakfast. Additional amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. Self parking is complimentary.
Guestrooms.
The 154 air-conditioned guestrooms at Baymont Inn & Suites - Southfield/ Detroit include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. 37-inch plasma TVs are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks and multi-line phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators, microwaves, and wake-up calls. Housekeeping is offered daily.
Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 50 per pet
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 50 per pet
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"horrible"
My stay was not pleasant it was a bug n my room room was dirty bathroom was dirty no meat 4 breakfast vending machines r to high i have still yet 2 receive my deposit backGenuine Hotels.com guest review
Response by Baymont Inn & Suites - Southfield/ Detroit I am sorry to hear about your unpleasant stay. Records are kept of any possible pest issues brought to our attention and we have all rooms inspected by a professional pest control company. Please note, we take our guest's concerns very seriously and our goal is to provide a great stay to each and every guest. We will definitely use your feedback in training our staff and while making improvements to our hotel during our renovations. If you have still not received a credit you were promised, please give us a call and speak to a manager so we can follow up on that for you. We hope you will give us the opportunity to accommodate your lodging needs the next time you return to the Detroit or Southfield area. If you have any questions, please do not hesitate to contact us.
"weekend getaway"
It was a nice overnight stay, however when I booked and paid for my room it was for double occupancy and when I got to the hotel they had change my reservation to a King size stated that the hotel was almost filled to capacity. Thank goodness I was there with my 11 year old and not another adult.Genuine Hotels.com guest review
It was a bit noisey between guest running up and down the hallway and the staff talking very loudly while working (cleaning). It was clean, but a little out dated. The staff was not friendly nor efficient. It was an alright stay but I don't believe i'll be back for another stay.Genuine Hotels.com guest review
Number one: I hope the hotel is under renovation. Number two: I hope they finish soon. My only complaint.Genuine Hotels.com guest review
"Most Ghetto Hotel Ever"
The customer service was horrible and if you called for help you would never get it. We requested towels and a trash can on five different occasions. I asked to pick them up from the front desk but that wasn't can option. The doors were labeled and number with duct tape. The rooms didn't have trash cans. It was the hotel stay that I ever had. I didn't […] feel safe leaving my belongings in the room. It was an unorganized, chaotic mess during check-in, the representation had no idea what she was doing. DO NOT STAY HERE! Read moreGenuine Hotels.com guest review
"Horrible experience"
This was one of the worst stays I have ever experienced!Genuine Hotels.com guest review
"Disappointed"
My sister and I stayed at this hotel back in October and I don't know what happened but the quality of service had severely deteriorated between then and this last vist. It took 2 days to get more pillows, the cleaning lady took all of the towels without leaving clean ones, I had to leave her a note to ensure we had toilet paper and kleenex in the bathroom […] and the cleanliness of the common areas were dirty. The last night was horrible. Having to get up at 5 a.m. to start back home, my sister and I started hearing a lot of commotion around 11:30 p.m. in the hallway. I looked out the door and saw yound men talking loudly, running, banging doors closed and knocking on doors. I called the front desk and the employee apologized and stated they were trying to get some guests into their rooms. Around 12:45 a.m. I again called the front desk to complain and the employee sounded frazzled. The next morning after hardly getting any sleep my sister went to check us out and again complained about the disturbance, the employee told her a basketball team of young men stayed at the hotel and in fact she was threatened a couple of times trying to get them in their rooms. I believe at that point she should have contacted the police to restore order. I will never again stay at this hotel. It is unfortunate because this hotel has some great employees who work there, but I am a paying guest and expect quality service and a good nights sleep without being disturbed by other guests. Read moreGenuine Hotels.com guest review
"TERRIBLE CUSTOMER SERVICE"
TERRIBLE CUSTOMER SERVICE!! I had a problem with Extremely loud noise all night for 3 days call the front desk no answer went down there the following morning spoke with the general manager she was very rude and didn't care about my inconvenience did not apologize and told me maybe I should leave if its to LOUD because they have basketball teams that […] stay there and they get loud. Horrible place to stay for any occasion. If you room need anything towels soap tissue anything you have to be put on a waiting list and they don't get you the items until the next day or maybe two.I highly recommend NOT staying at this hotel. Read moreGenuine Hotels.com guest review
"quality pf service provided by Housekeeping"
Housekeeping staff were very pleasant and helpful. Communication skills with them was on point, meaning if they couldn't get something right away, they let you know they cant and when to expect whatever it is your asking for. most people will just have you waiting without an answerGenuine Hotels.com guest review
"Close to Major Highways"
The hotel location was very convenient, however, it is hard to find unless you are really looking for it. The easiest way to find the hotel is look for Copper Canyon Brewery which is right next door, just put this address into your GPS. Also, I found a great back way to the hotel, take Lahser Rd exit off 10 (John C Lodge Fwy), at the end of the ramp […] turn right, at the next light turn left and that will lead you onto the Northwestern Service Drive and the hotel will be on your right, simply reverse the directions to get back onto 10, this cuts off some time. The breakfast is great, they had scrambled eggs or omelettes, potatoes, sausage or bacon, hard boiled eggs, fresh fruit, yogurt, cereal, toast, muffins, juice, coffee and hot tea, plus other breakfast items. The hotel personnel were fantastic and took care of anything you needed promptly. The beds were comfortable and from what my sister told me the pool was nice. The only thing we had an issue with in our room was the way the toilet seat fit (kept slipping off the bowl) and where they placed the toilet paper holder which was awkwardly placed. Other than that I would definately stay there again plus I was able to get a great rate off Hotels.com In fact, I had to extend my stay (2) additional nights and called Hotels.com and still able to get a rate that was cheaper than the Hampton Inn site. I was really impressed with Hotels.com and will use them for future hotel stays. Read moreGenuine Hotels.com guest review
"Close to shopping and restaurants"
Personnel were very friendly and the overall stay was exceptionally comfortable.Genuine Hotels.com guest review
You get what you pay for. The beds and pillows were comfortable, the front lobby has been updated. The rest of the hotel needs some work. The room felt outdated.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
always nice.Genuine Hotels.com guest review
"in city with amenities"
My stay was overall good. My room was kept clean. The staff was nice and were very interested in meeting my needs.Genuine Hotels.com guest review
The staff at the hotel did a fabulous job of shuttling us to the train so we could get downtown and once we arrived back we called and they were always there to pick us up within 10 minutes.Genuine Hotels.com guest review
"Perfect Place"
My stay was very good no problemsGenuine Hotels.com guest review
"Clean and affordable!"
Loved the pool side room ... So easy with the kids to swim! Great breakfast and awesome front desk staff! Couldn't get the too as cool as I would prefer maybe due to being so close to the pool?Genuine Hotels.com guest review
I enjoyed my stay at the Hampton Inn.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"not satisfied"
the room and the bed were very small. The walls were thin you could here the people by the pool all day long no quiet time. You should be charge less if your going to be near the pool not more.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Friendly and close"
The staff was very pleasant and helpful. The location is an easy drive into downtown and convenient to other points of interest. I could nit pick about a couple things but, considering what I paid per night and the great breakfast, I challenge anyone to top it.Genuine Hotels.com guest review
the personnel was very pleasant,but the hotel was not clean,and me and 8 month old grandson got bit up by bed bugsGenuine Hotels.com guest review
"Hamptpn Inn Southfield Michigan"
We had a problem with the ceiling in the bathroom leaking resulting in the staff insisting that we change rooms. They were most helpful with the move and did all they could to make up for the inconvenience. The nighttime security guard also did a good job trying to maintain a peaceful environment which was difficult due to the large number of unsupervised […] children . The breakfast person also dealt with the situation accordingly. Read moreGenuine Hotels.com guest review
The breakfast area was so crowded there was no place to sit, and they ran out of some food items.Genuine Hotels.com guest review
"Close to Hwy- Nice Rooms- GPS Can't Find it..."
Close to Hwy- Nice Rooms- GPS Can't Find it...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Strange access, but nice hotel"
It took a while to find it, but once I did, I realized it was a great location! Nice staff, clean room, perfect stay.Genuine Hotels.com guest review
"Hampton Inn in southfield MI"
Awesome staff, very clean and our family enjoyed the indoor pool and Hot tub! Breakfast was better than expected!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hampton Inn, Southfield, MI"
My daughter and 2 children came in from Australia since my husband is a stroke patient and we thought staying at a hotel would be much better than them staying with us. Her room was very nice and it was a poolside room, which really was appreciated since the kids loved to swim. The people (service staff and maintenance) were extremely nice and helped […] us all the time. We were very satisfied with the services. There were some days where the sheets weren't changed, but the bed was made. Only thing I noticed were the scrambled eggs. My granddaughter said appropriately they resembled "germs". I am inclined to agree with her since they were hard to eat being so small (like pebbles). Other than that, the food was very adequate and nicely presented. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hampton Inn"
I enjoyed my stay at the Hamoton Inn. The only complant I had is that when I asked thrid Shift desk attendent for some plow case they were never brought to my room that night. I asked house keeping the next day and they were very helpfull to me.Genuine Hotels.com guest review
"Hampton in southfield"
For the most part it was ok. they need to wash the bed skirts, it looked like someone vomitted on it and they never cleaned it. the hotel manager does not return phone calls either!Genuine Hotels.com guest review
"How many times do you need to clean a pool?"
Overall, this was a nice place to stay. But the main reasons we chose to stay here are: 1. Hampton Inn is one of our favorite chains. 2.) It had a pool. Unfortunately for my 2 very disappointed children, the pool was closed for cleaning both days we were ther. I'm the first person to say how important cleanlinss, especially with pools but really...twice […] in 12 hours and no explanation as to why. Very disappointing. The upside to this is, evena disappointing a stay as it was, it was still our first with Hampton Inn. Read moreGenuine Hotels.com guest review
Friends normally stay at Hampton Hotels. Were visiting these friends. The temputure outside was 98 degrees. The air condition in the room did not work. I informed the desk clerk on the first day of my stay. (I booked the hotel for 2 days. The repairman came and changed the filter and stated the air was fixed. It was not. Since I had booked the hotel […] for 2 days I stayed the next day in the most humid tempature that I had ever experienced. I was miserable. I Informed staff the next morning, but was told that because I was near the pool, this was why it was hot. Also, the main reason I stayed at this chain of hotels is due to the breakfast. The women that served the buffet breakfast never replinished the breakfast items after the food bar was empty. Coffee, fruit, and meat were never replinished after 8:30 even though the bar was open until 10:00 am. The women stood in the doorway of the kitchen without bringing any food or coffee out to the bar. Customers were complaining, but they were chatting with each other trying to pass the time. At 9:30, they informed us and a line of about 30 other customers that they were not going to brink any more food out to the bar. At 9:50 they come out and announced that they did not have to throw away any food today. I guess not because they did not stock the bar. I was so dissapointed with the services, that I left the hotel, and booked another room at another hotel with great customer service such as cold air, great breakfast, and desk clerk with great hospitality. I forgot to mention that the desk clerk was very rude when I walked into the hotel, I asked for a refrigerator and microwave, he informed me that they were out, and failed to inform me that I could get on a list to receive them. By the way, I never received neither. My opinion is Hampton should have these appliances in every room. The Manager was nice. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hampton Inn Southfield -Nice People Dirty Hotel"
Most of the people working at the hotel were nice and Sunday breakfast person was great however... all of the common areas were NOT CLEAN. The conforter on the bed was very clean but full of lumps from washing and bunched lining. There was a cleaning cart and bucket of dirty mop water at the elevator for two days!!! The breakfast lounge area, including […] all of the knick knacks, was covered in dust! The fabric on the chairs in the breakfast lounge was filthy! The bottoms of the elevator walls and doors were dirty. Guests have to sign a waiver saying that if you lose anything they are not responsible and they block $100.00 on your credit card and do not tell you. There were two couples in the lobby who had been assigned to the same room and they blamed it on other staff. Some of the housekeepers at checkout were rude and intrusive. I heard a personal conversation in which guests were discussing check-out and how rude the "maid" was and she interrupted and said "HOUSEKEEPER!" to correct them when they were not speaking to her and had no intention of being disrespectful by calling her a maid! I know people need jobs and rates like these make it affordable to travel but cleanliness and decency should be expected no matter how many stars the hotel holds!! I will not pick nor recommend this hotel again unless some things change. Read moreGenuine Hotels.com guest review
"ok"
tub was very un cleanGenuine Hotels.com guest review
"fairfied in southfield"
extremly difficult to get to first room a/c didn't work second room stunk rooms crowded best part of whole stay was breakfastGenuine Hotels.com guest review
"The staff"
The staff at this location is very pleasant to work with. They were very accomandating at the front desk. I had a few issues that were brought to their attention and everything was handled quickly. I would recommend this location as well as return for another stay.Genuine Hotels.com guest review
"Very loud visitors"
We rented a room by the pool area so the kids can soak in in the evening. Unfortunately, we checked in a little late than expected. We decided to just stay the night and play in the swimming pool in the morning the following day. That night around 10:30 pm, AFTER the pool was closed to the public, there were still people out there screaming and shouting […] till 2am in the morning. My wife couldn't sleep because of the noise. It sounded like they were all drunk! We couldn't sleep thinking about the safety of our 3 young kids! The following day the pool was closed to public because there were food stuff thrown in the pool and the management decided to close the are to clean up the mess that those inconsiderate people left behind. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Family oriented"
Pool side room was somewhat small but adequate. Continential breakfast offered a nice variety of healthy choices. I recommend this hotel for families.Genuine Hotels.com guest review
"WORTH THE MONEY BUT SHOULD BE MORE ACCOMODATING"
THE HOTEL WAS WORTH THE MONEY FOR OUR STAY, IT WAS VERY CLEAN AND THE STAFF FOR THE POOL WAS ESPECIALLY HOSPITABLE AND FRIENDLY. I LIKE THE LOCATION. THE ONLY 2 COMPLAINTS I HAVE WAS THE CARPET IN MY ROOM MUST HAVE BEEN SHAMPOOED BEFORE OUR ARRIVAL SO IT WAS DAMP AND MUGGY. THE OTHER COMPLAINT IS THE FRIDGE AND MICROWAVES WERENT IN OUR ROOM UPON ARRIVAL. […] THEY WERE DELIVERED THE NEXT DAY AND THE OTHER ROOM HAD NONE THE ENTIRE STAY SO THAT WAS AN INCONVIENCE. Read moreGenuine Hotels.com guest review
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