"A bit overrated"
We selected the hotel because of its great location and high ratings. I don't mind paying the (high) rate I did, but expect an exceptional experience when I pay that. The room and hotel were nice, but there was nothing that I would note as above average. The room was a bit worn as were the hallways. The carpet in our room had a large stain and the bathroom […] walls and fixtures had makeup, toothpaste and other blemishes. And the bed was far from luxurious (small pillows, hard and squeaky mattress). The pool area bar was nice and quite busy but was generally filled with 20-30 year olds for most of the afternoon and all evening, relegating those who wanted a quiet or family experience to the morning only. Again not a poor experience, but felt I could have gotten similar or better accommodations for less, elsewhere. Read moreGenuine Hotels.com guest review
Rooms are extremely dated, furniture is worn, curtains were dirty and torn, beds are on old squeky box springs ( dont look under the bed), this a pet friendly hotel so be prepared to hear the barking of both small and large dogs, guest overnight parking was high at $41 a night. Not what you would expect for $275.00 a night. The upside we could find […] was the easy access to the psrts of Gas Lamp we love. We will not be staying here again! Read moreGenuine Hotels.com guest review
"We Didn't Want to Leave"
My husband and I wanted to get away for our 25th anniversary, but our son graduated high school and we had a party for him, so we decided to take a long weekend trip to San Diego for the July 4th weekend as a belated getaway. The staff was so friendly, our room was spacious and very comfortable. They even sent up a bottle of champagne because of our […] anniversary and arranged a reservation for us at a restaurant with a view of the July 4th fireworks over Mission Bay. I liked that the shower had a rack with full sized shampoo, conditioner, and shower gel with pumps. Very convenient. We were within walking distance of the trolley and lots of bars and restaurants. We were able to take the trolley to the USS Midway and Old Town. It was a great homebase for a visit to Balboa Park. I really appreciated the blister kit that was in the minibar. It was reasonably priced and saved me having to take my blistered heels down to CVS. I was really sad to leave and will definitely be going back. Read moreGenuine Hotels.com guest review
"Nice, good location"
A very nice hotel, good location in Gaslamp district very near lots of bars/restaurants/attractions. Mostly a very quiet hotel, and I loved that it's so dog-friendly (was able to bring my small dog with no problems whatsoever). However, for the room price, I'd expect a little bit "more"…..it was definitely "very nice", but not amazing. The pool is nice, […] but again, I felt it could've been nicer for the overall hotel pice. We thought we were upgrading from the Palomar, but….maybe we should've just saved the $$ & kept our original reservation. The staff was lovely, and liked that they had loaner bikes (but, only 2….so you had to act quickly in order to secure one). Room & overall hotel was very clean. Overall: very nice hotel, but maybe a bit on the overpriced side. Read moreGenuine Hotels.com guest review
We love Kimpton Hotels and try to stay in one, wherever we go. We often travel with our dogs and Kimpton Hotels roll out the red carpet for them. This time, it was just us. The Hotel Solamar is a little jewel, right downtown San Diego. It is whimsical and welcoming. The room is well appointed and comfortable. We look forward to our next stay.Genuine Hotels.com guest review
Stayed here before. Liked it just as much. Nice rooms, great staff, & sweet pool area. Little pricey for parking, but it is downtown San Diego. Good trip nice place to stay. Didn't make the happy hour this time. That's a must great way to meet new people.Genuine Hotels.com guest review
"Nice Hotel and Comfortable."
Great Hotel location and I enjoyed the stay here. Roomy King size scenic room and bathroom. Only two downfalls I saw was the parking which is steep at $41 a night and my jacuzzi tub didn't work =[... Other then that highly recommend itGenuine Hotels.com guest review
"Great Location, stylish, great food and comfortabl"
Room service quality is wonderful which is always a plus when you're a vegetarian or vegan on the road. The rooms are gorgeous and you get all walks of life in this hotel so that its not too intimidating with its 'cool' image. that's what i appreciated most as i like diversity. Great restaurants and bars within walking distance. We'll be back.Genuine Hotels.com guest review
"Nickel and Dime"
For the price of a night's stay you think they would include your parking fee. But no, it was an extra $40 just to park my car here for one night.Genuine Hotels.com guest review
"Great place to stay and take in a Padres Game!"
Great customer service, delicious and healthy room service, and a great location. The happy hour is a nice touch in the evenings and so is the fruit water in the lobby. Will stay again!Genuine Hotels.com guest review
I have to give credit to the valet team. They were not only helpful, but more than anything, they were always upbeat and received us and our requests with a smile. They made this experience very enjoyable. The rooms were spectacular as well. I requested the Deluxe Room with a King Bed, and was really happy with it. A little bigger than the average room, […] with a beautiful view to the city lights. One request, I needed a coffee machine in our room. Read moreGenuine Hotels.com guest review
"Smack dab in the Gaslamp district"
Wonderful stay. However, be warned that the hotel is undergoing construction presently. Also, if you are looking for peace and quiet, ask for a room on the opposite side of the music and noise. Most of the construction will be done by February they say. Then they start on redoing the rooms. This is much needed because the beds and pillows are horri […] ble. Read moreGenuine Hotels.com guest review
"Close to gas lamp district"
Location that's in gas lamp district is nice, but definitely not 4 star hotel, 3-3.5 max. If I paid $80-100 a night I would be completely satisfied, but paying $170 a night and $41 for valet parking I was expecting something amazing, and only got an average experience. Nothing differentiates this place from the 3*, holiday inn, best western or others...Rooms […] were just average, dated bathroom, that was cheaply remolded, lot of mold on the ceiling in the bathroom, cheap shampoo/body wash. Decoration in the room just seems all over the place, and not fitting the space. Beds squeak like crazy, I couldn't move without waking up my wife, not very comfortable either. Free coffee in the loby in the morning was nice. Read moreGenuine Hotels.com guest review
Love Kimpton hotels, stay at one whenever possible. Solamar is a wonderful place to stay. Only downside was our room location. We upgraded to a suite with a jacuzzi tub and it was right off the pool with a small, but private sitting area. However, it was also located next to the gym. . . Treadmills are good, but not at 5:00 in the morning. Definitely […] will stay here again and will upgrade again, but will request a room down the hall from the gym. Read moreGenuine Hotels.com guest review
"it never rains in Southern Cali"
The room was above the roof top pool which made for a great view. The staff was very helpful with ideas and tours to do. The SoCal Hour the hotels offers is awesome, you get to mingle with others guest and find other attractive things the city has to offer.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thank you for your review Damien, and Yes, I agree with you how cool the So Cal Hour is. It's as much fun for our team as it is for our guests. We get to mingle with everyone and hear some amazing stories. Thanks again and we hope to see you back soon.
Clean hotel. Lots of dogs! Nice hosted wine & beer reception in the evening. Crowd is pretty "hipster"...didn't see too many people over 50. Expensive valet parking!Genuine Hotels.com guest review
"Great Staycation Place"
Went for a one-night staycation and enjoyed ourselves. Valet Garrett was extremely attentive and helpful. Highly recommended.Genuine Hotels.com guest review
Wonderful!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks so much!
Right smack in the middle of the Gaslamp Quarter, the hotel is close to great food and great nightlife. The Fish Market and the USS Midway are within walking distance (about a mile). Hotel service was fantastic (and it's a very pet-friendly hotel). Room was excellent and comfortable. The outdoor poolside lounge, on the 4th floor, by the way, is a nice […] place to sit, have a drink and enjoy the fantastic San Diego weather. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Come back soon!
"Last minute Loved it!"
Loved it! Jacuzzi room was the way to go! Room service was prompt and professional. Room was comfortable and all around fabulous. Poolside foods and drinks were my only complaint... service was very slow and a bit grumpy, and drinks were WAY too sweet. Other than that, Loved every bit of our stay!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Glad you enjoyed yourself, but we do apologize we weren't on our A game at the deck. Have a great summer and please come back soon!
The staff is great, locatioin is great and everything is in walking distance. The pool is nice and warm. The bar area and staff are awesome. Been there a couple of times and they are all still there. Says a lot about the hotel Kimpton's own!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thank you so much, we love our LoungeSIX team too! Have a great autumn and please come back soon.
"Fantastic 10 Year Anniversary weekend"
Fantastic location, walk to everything. The room was great, spa tub, big bathroom comfy bed. Little touches like the Animal print robes, pump soap and shampoos. Nice mini-bar with great selection. Our room overlooked the pool from the 8th floor which was fun. We hung out at the pool bar on Saturday and everyone was SUPER nice and helpful. Great pet […] lovers, waterbowls out front. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks very much and please come see us for Anniversary # 11!
"5 day trip with boyfriend"
Booked the solamar for a 5 night trip with my boyfriend. You can't beat the location, steps from gaslamps bars, restaurants and shops. Staff was very accommodating and kind. Rooms were cleaned daily with no problems. Pool area was great, always found a chair and even if you're walking around thinking 75 degrees isn't tanning weather you're wrong! The […] pools on the roof of 4th floor and gets very hot. It's great. Bartenders attentive and nice. Fun atmosphere, good food. Many reviews complain about noise if you have a room facing the pool. We did have a room facing the pool and yes, there's music and often evening events on the area surrounding the pool at night but unless you have a newborn or are over 85 it's really not an issue. I was sick most if my trip with a bad cold and the noise didn't keep me up at night. It's a great hotel choice for the location, price and accommodations. No complaints. I'd stay at the solamar again next time I'm in San Diego. I'm a seasoned traveler and don't have anything bad to say. Rooms were on the smaller side but very clean and modern. Well done solamar. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear Lindsey, Thanks so much for joining us. Glad you had a good time, although I hope you're feeling better. Please come back and see us soon!
Considering we checked in on the tail end of one of the biggest weekend in downtown San Diego, ComicCon, our stay was flawless!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Hello Chris, What great news and thanks so much for the feedback! Thrilled you enjoyed yourself; you'll have to come back next year for Comic Con. It was quite the show! Have a great summer and come see us again soon.
"Not what I had hoped"
For the price per night, I had expected more. I could have stayed at a cheaper hotel and been just as satisfied. I was right by the ice machine and had to listen to it and people scooping ice all night. The room was trendy, but not great. In a nutshell - really expensive and just ok.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Sorry about that! I do hope you gave the folks at our Front Desk a chance to make it right. We're always happy to try a room move if possible to keep everyone comfortable. Please come back soon, and give us another chance!
"Room was dirty"
Was really excited to stay here until I walked in the room. The hotel it self is beautiful but our room on the 9th floor(pet-free) was gross. There was a red stain on the curtains resembling blood. On the bed frame there were TONS of boogers. Bathroom wasnt the cleanest either. Only reason I would stay again is the lounge but its a high chance if I […] do stay here again. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Wow, apologies for that! Definitely sounds like we were not at our best and I do want to apologize. Hopefully our team rallied to assist. We'll use the feedback as a learning tool for our Housekeeping team. Thanks again and I hope we get a chance to recover your trust in us.
Great place with great serviceGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thank you so much and have a great summer!
"Hosted happy hour!"
The hotel gives you free drinks between 5-6 every evening! All kinds of food is near by, including great Heavenly Cupcakes and Chocolate Creamere. Hosted coffee and tea every morning. Great location!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear LF, Thanks very much for the kind words! Please come back soon, we've recently rolled out our 'SoCal Hour' which also features locally produced Craft Beers. Daily at 5pm! Robert General Manager Hotel Solmar
"Great Location and clean"
Would definitely stay there again, great hotel.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Wonderful to hear! Please come back soon. Robert
"A New Fav"
This is an absolutely delightfull place to stay. My only complaint is the loud music from a venue across the street. But the room is so comfy you eventually forget about it. And the music turns off promptly at 2am. Otherwise, everything else is great! Will definitely return for another stay.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear Nicole, Great to hear! Very happy that you enjoyed yourself. The Gaslamp is certainly a lively area but I'm happy that the noise wasn't too impactful on your stay. Have a great summer and we hope you can join us again soon. Robert General Manager Hotel Solamar
Great hotel and great place to stay. Only complaint was the air conditioning in the room was not properly working. But overall, a great place to stay,Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Appreciate the comments and my apologies about the AC. I do hope that you mentioned it to our team to ensure that it doesn't impact a future guest's stay. Thanks again and please come back soon. Robert General Manager
"Unique hotel at a great price!"
Hotel Solamar is very nicely decorated and in a great location. There are small details that really add to the stay: a complimentary goldfish in your room, tea & coffee service in the morning, iced tea and lemonade in the afternoon. The staff is very nice and accommodating. I would definitely stay here again!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks very much, glad to hear you enjoyed yourself! Also happy to hear you took us up on the offer to have a fish in your room. They're great company to our travelers to keep them from getting lonely. Please come back soon, Robert General Manager Hotel Solamar
"Perfect for a Gaslamp getaway"
Skipped out on that valet parking (got lucky). Off to a good start. Find out there's free wine from like 5-6 in the lobby. Off to a better start. Got corner room on top floor with nice views of city. Great start. CVS up a block for any necessities (including beer & wine), but the hotel also gives you stuff for free like toothpaste if you ask the front […] desk. Don't think there's a better place to stay for a gaslamp district night out. Cute dogs by the front desk. Might bring mine next time. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks for the feedback. Glad to hear you had a chance to enjoy the amenities of our property. Come back soon, and bring your dog! Robert General Manager
This hotel has very thin walls. You hear your neighbors' music at 3am. You hear the stadium PA system at 8am. You hear the party at the pool all afternoon and evening. Otherwise, very nice hotel. Just go expecting a party, not peace and quite.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear Brian, Thanks for the feedback and my apologies for the lively activity around you. We do have some quiet options that are on the back side of our building, so please feel free for future stays in requesting a room on that side of the building. Thanks again for joining us and I do hope you come back soon. Robert General Manager Hotel Solamar
"Fun upscale hotel"
Well worth it! This hotel was at a higher price then we would normally pay but it sure delivered! Great location, great social scene on the 4th floor pool + bar, wine reception to kick start the evening, what a great stay. Definately would recommend this hotel for a romantic weekend getaway.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear Zman, Thanks for the kind words! We really appreciate the feedback. I'm very happy to see that you had a chance to stop by LoungeSIX; it's a great time. Please come back soon. Robert General Manager Hotel Solamar
"EXCELLENT LOCATION but a little noisy"
This hotel was wonderful! My husband & I stayed here for our 6th Anniversary/Babymoon. The location was FANTASTIC a block away from 5th ave, a lively street w/ tons of bars & restaurants. We rented a car but got lucky & found street parking (overnight parking:$40/night) and just paid the meter until 6p. They have a great FREE WINE Happy Hour which we […] took full advantage of ea night. It is definitely a PARTY hotel though or for the 'youngins'. The 1st 2nights we were there we heard a lot of our neighbors drinking loudly/partying. We were young once so it didn't bother us to the point where we had to complain but it would've been nice to know ahead of time. ALSO- ask for a room in the wing away from Island Ave. because there's a rooftop club/bar, Stingaree, that blasts its music very loudly and so we were getting the noise from the hallway & the windows. Great amenities and we had FREE wi-fi! Would definitely stay there again! Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Hello Elaine, Thanks for the feedback. Glad you had a great time, apologies for the noise issues you encountered. We want everyone to feel welcome here so the next visit please make sure you ask for a room that's on the quieter side of the building and we'll be glad to assist. Robert General Manager Hotel Solamar
The customer service was the best we have ever received. We enjoyed the room service. The food was delicious. We also got massages while there and it was very much worth it! We will be booking this hotel any time we go to San Diego!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear ssdshaef, Thanks so much for the kind words. We look forward in welcoming you back soon! Have a great holiday, Robert General Manager Hotel Solmar
"Great location for young couples!!!"
I thoroughly enjoyed our stay at the Hotel Solamar. I have never stayed in a Kimpton hotel before, but I was quite pleased. The staff were very friendly and helpful, but never overbearing or obtrusive. One of the reasons I changed my reservation from another hotel to the Solamar was because of the wine hour. I wasn't sure what to expect (free wine, […] could it actually be good?), but a limited selection of decent red/white wines and a quiet, intimate atmosphere in which to enjoy them along with my significant other was a great way to start off the evening. You couldn't ask to be better situated re: distance to either the convention center or general Gaslamp attractions (bars/restaurants/shops). We walked to any destination in the Gaslamp. Parking per day is quite costly, but since we didn't rent a car it wasn't an issue for us. An occasional affordable cab drive was very reasonable, especially considering the convenience of not having to drive ourselves. The staff were courteous, attentive and friendly throughout our stay. While our room was not large, it more than accommodated us and our belongings. The only (slight) negative was that the bed could probably have been a bit more comfortable, but that may just be a personal preference...I didn't have any difficulty sleeping, I just prefer softer bedding. If I come to San Diego in the future, I certainly hope that I can book a room here again! Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear Kristin, What wonderful comments, thanks so much for joining us! I'm glad you enjoyed our signature Wine Hour. Our wines are actually selected by our sommeliers with our brand, so you can count on the quality. Thanks again and we hope to welcome you back soon. Robert General Manager Hotel Solamar
Nice. We were originally put in a room on 9th floor but there were several parties going on in three rooms around us. Hotel staff moved us to 7th floor. Much quieter.Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thank you for choosing Hotel Solamar! I'm sorry you experienced some noise issues in your first room, but I'm glad we were able to find a room that was much quieter for the rest of your stay! We do hope you will come back and visit us!
"Would definitely book again!"
We thoroughly enjoyed our 4 nights at the Solamar. They were a last minute booking for us and we were totally thrilled with the accommodation. We did have some trouble with the A/C - wow did it get warm in the room!! But they responded very quickly (at 11:00pm no less!) to get it fixed and make us comfortable. We would definitely book it again!!Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Dear Lisa, Thanks very much for your feedback. Apologies for the frustration with the AC, but I'm thrilled to hear the team jumped into action! Come back soon and see us again. Robert General Manager Hotel Solamar - a Kimpton Hotel
I've never been partial to any hotels in particular. This hotel stay was different, we were made to feel that we were the most important guests in the hotel. Service was impeccable, the hotel was gorgeous and the location was perfect. I feel spoiled and if the choice is available will always choose a Kimpton brand hotel over the competitors. The price […] is marginally more than what I would normally be willing to pay but it is absolutely worth every penny. You could easily pay more at other name brand hotels and you won't get the level of service offered at this chain. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks so much and please come back soon! Team Solamar
"Close to gas lamp district"
Nice hotel, friendly helpful staff, excellent valet service, hard to believe there were dogs n the same floor - they were very well behaved - I'm just not right into sharing a hotel with pets. Great restaurant in the hotel, great restaurants clseby but very expensive dining in gas lamp district. Pity our stay was only a few days, we would have loved […] to spend more time in the area. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks so much for choosing Hotel Solamar and for your great review! I'm happy to hear our four-legged guests were not a disturbance, and that you were able to spend time in our restaurant! Our friendly staff will be here to welcome you back next time you are able to travel to San Diego!
Suzy at the front desk was lovely. Gave us a fabulous room. Fun hotel with hip atmosphere. Would definitely stay again. Only negative -- water in pool was cloudy and seemed to give our skin a funky odor. Need to check chemicals or something.Genuine Hotels.com guest review
The hotel and room were nice and the staff was nice, but the hotel was extremely loud my wife and I stayed in one of the spa suites on the 4th floor and our room was extremely loud due to people partying all afternoon and evening at the pool and outdoor bar and the hotel gym was near our room so we had to listen to people slamming weights in the afternoon […] and morning. If you want a quiet hotel don't book this place! Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thank you for your review and for choosing Hotel Solamar for you stay in San Diego! I am sorry you experienced a lot of noise during your stay; our pool and lounge deck are very popular so sometimes it does get a bit noisy on the weekends. Thank you again for staying with us and I hope you will consider us next time your travels bring you to San Diego!
"Recommend to all"
Not one negative about this hotel. From quality of services to cleanliness of rooms to locations, this has it all.....Genuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel THANK YOU for your awesome review! We love hearing when our guests have a great time with us! We hope to welcome you back soon!
"Good weekend getaway hotel, esp for baseball fans"
Pros of the Hotel Solamar: An upscale hotel at a reasonable price; pet-friendly; incredible food (although it's a bit on the pricey side); very comfortable accomodations in well-appointed rooms; excellent service; you cannot hear any street noise; good location (a short walk to Petco Park, 5th Avenue, restaurants, etc.). Cons: Paper-thin walls make […] for noisy nights; no coffee maker in the hotel room; $10/day internet access fee...and did I mention that you can hear EVERYTHING that goes on inside the hotel from inside your room? Other notes: This is a good hotel for a romantic getaway, especially if you are young and like to party (we do not fit into that latter category). The room is stocked with a wide assortment of alcohol (Kettle One Vodka, liqueurs, beer) and even an intimacy kit. But if you are sober (like us) or just want to save some money, you can use the in-room fridge for cheaper beverages found at the CVS Pharmacy or Ralph's grocery store, both of which are walking distance away. We would stay there again, as long as we have saved our money for food and don't count on doing a lot of sleeping. Read moreGenuine Hotels.com guest review
"Great in some aspects, but missing the basics"
The Solamar is very trendy and in a very good location. My girlfriend and I walked to almost everywhere we wanted to go (restaurants, Petco Park, bars, and lounges). However, considering how much I spent, the hotel has some glaring flaws. First, the door connecting adjacent rooms, which we kept closed, was very thin and at 3 am was woken up for about […] a hour by the people next door talking. They weren't talking loud -- it was the door. The main purpose of a hotel is to sleep and I couldn't do that. Second, the maid never cleaned my room. We checked in Friday and checked out Sunday. The maid came to our room at 4 pm on Saturday and we told her we'd be out in a hour and to come back then. When we got back later that night, the room was still a mess. I called the front desk but they said all the maid had gone home for the night and they must've thought I said I didn't want service. In my conversation with the maid, I said "Can you come back in a hour?" and she said "Okay". It doesn't get much clearer than that. Third, the down from the bed was coming out the entire stay. The glass nightstand was covered in feathers by Sunday morning. The hotel is very trendy and swanky, but they're missing some very essential and basic details that really left a bad taste in my mouth. I told the front desk, but they didn't seem to care much and didn't offer to make my stay more enjoyable in any way. For these reasons, I suggest you take your money and stay in another hotel. Read moreGenuine Hotels.com guest review
Response by Hotel Solamar, a Kimpton Hotel Thanks for your review. We take our reviews seriously and are very sorry to hear that you stay was not up to standard. I have passed along your comments to our Executive Housekeeper who will be reviewing with the team that were working that day to find out where the breakdown in communciation was. We hope you will give us another chance in the near future.
nice room, good food, close to many restaurants and shops, friendly staff, nice poolGenuine Hotels.com guest review
"Close to everything in Gaslamp"
Excellent stay.Genuine Hotels.com guest review
"Modern, Clean, a bit "Vegas style""
Loved the location in the Gaslamp district. Sourrounded by great restaurants and bars. They have free organic coffee and tea in the morning and free wine from 5-6pm in the lobby. The bed was great! and the room was clean and felt new. Would stay there again.Genuine Hotels.com guest review
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