"Excellent service, historic rooms!"
Bogdan, the receptionist last Saturday was just amazing. He asked me the purpose of the visit and i just told him we just got married a few hours ago and voila.... he upgraded us into a suite without questions asked! now that is top-notch service! we did not even ask for any upgrades or whatsoever but he certainly exceeded expectations. i wish every […] hotel staff are like Bogdan, and this guy deserves a good raise as he takes his job seriously and puts his guests first above anything else. The hotel itself is very nice, has its own mystique and charm. i would definitely stay here again without a doubt! The location, the rooms, the accessibility is just a must. Read moreGenuine Hotels.com guest review
"Itty- bitty room"
Grossly overpriced for what we got. Had a fridge we couldn't use, no in room coffee. The only saving grace of this hotel was the amazing staff. Every encounter was wonderful and made the room we had worth the money.Genuine Hotels.com guest review
the stay very nice,friendly people. valet parking @$38.00 was not mentioned on line--a bit much. we had dinner at the Grant Grill. food was good but very fru-fru and not much of it. the music in the bar lounge was just o.k. all in all it was GOOD ANNIVERSARY, and the hotel has a wonderful history.lGenuine Hotels.com guest review
The US Grant is a beautiful hotel maintained with care and run with professionalism. We stayed in a legacy suite (they gave us a free upgrade from the premier suite i had booked). The room was a bit small with no view, but well-appointed. I think there are very competitive nearby hotels for the price, but my wife and I definitely enjoyed our stay at […] the Grant and will probably be back some time! Read moreGenuine Hotels.com guest review
"Depends what you are looking for"
So my wife and I are a little difficult to please, I am a stickler for details and convenience while me wife is a neat freak... That being said it is hard to imagine a more beautiful and inviting hotel lobby and if that is your thing than you will truly love this place. the lobby is gorgeous. However when we got to the 3rd floor the hallways were very […] dark, and the carpets had water stains everywhere. The staff was pretty good but not a 5 star staff at all. overall the location and the fact that we were only there for the night made the stay OK but not nearly as good as some of the other places that we have stayed. Read moreGenuine Hotels.com guest review
Great stay treated excellent and made to feel welcomeGenuine Hotels.com guest review
"Creme de la creme"
The US Grant has the best service and accommodations I've ever experienced. Highly recommended.Genuine Hotels.com guest review
"Another great stay"
Love this hotel for getting away with my husband. Great location for walking about downtown & the hotel is very classy.Genuine Hotels.com guest review
"Hotel is fair priced"
The surrounding location is a reminder of Downtown LA so many random homeless in the street so sad what San Deigo has be come. The service is great and definitely respond to needs. Over priced on ballet parking.like the entere Downtown área but if we weré just to focus on the hotel the service is excellent. Área of improvemment is clean curtains.Genuine Hotels.com guest review
Response by The US Grant - A Luxury Collection Hotel Thank you for your review. While we have little control on the streets we do our best to deliver excellence once inside our historic hotel! Whether from our neigbhboring town of Temecula, or the other side of the world we feel that we will meet our guests withe the service that they crave. Safe travels and hope to see you again soon, Nathan Davis, Director of Operations
Everything was excellent- beautiful hotel and perfect location!Genuine Hotels.com guest review
"Great Romantic Escape"
Beautiful old hotel, very nicely remodeled. Loved the quality and style. Only negative was that there was not a bath tub for a long relaxing soak. Overall, a wonderful property, great stay, will come againGenuine Hotels.com guest review
"Can't wait to visit again!"
Beautiful hotel. Impeccable personalized service. Fabulous food and drinks at Grant's Grill. Walking distance to nightlife. During our stay there was construction across the street restoring some kind of fountain park, looking forward to seeing the finished product on my next visit. Spa services were nice as well. Only way to improve this hotel is if […] it had a pool, but not having one didn't take away from our stay. Absolutely recommend this hotel! Although maybe not suited for children (we left ours at home). Perfect romantic getaway. Read moreGenuine Hotels.com guest review
Response by The US Grant - A Luxury Collection Hotel Greetings Michelle, We are so appreciative of the wonderful review. We hope that others are inspired to experience the same exceptional stay when visiting San Diego as you did. We also are so glad that you mentioned your return in the future to our hotel. Your loyalty is what we strive for. Next time do not consider leaving your swim suit at home, our sister property across the street will let you enjoy their pool complimentary whenever you want! Nathan Davis, Director of Operations
The Hotel was very nice. However, we had to keep our blinds closed so no one could see into our room. We did request to have our room changed and the hotel did. The new room had the same problem!!! It was very disappointing to have this happen at such a nice hotel.Genuine Hotels.com guest review
Response by The US Grant - A Luxury Collection Hotel Hello Amanda, Please accept our apologies for the inconvenience with the view from your room. Being a historic hotel we have some limitations to our layout but for those seeking a unique experience with 102 years of history in the making, then this is the place. We hope that we will see you again. Mention that view is an issue and we will do our best to accommodate you! Nathan Davis, Director of Operations
"Excellent stay in the heart of the gas lamp"
Wonderul hotel in a perfect location. Exceeded our expectations as a luxury hotel. We parked the car in the valet at our arrival and never needed it until we left. Excellent location with in walking distance to everyplace we wanted to see in the gas lamp district. The staff was very friendly and helpful. We expected a nice stay with clean rooms and […] amenities and were not dissapointed. This is our new favorite spot in San Diego and will definitly be back. Read moreGenuine Hotels.com guest review
Amazing hotel. There was a formal ball, costume party, and a wedding which was amazing to see the elegant people. The room was super cute. Bed was comfortable. The staff was amazingly helpful. Too bad the area during the day is full of homeless people. Likes that the hotel was across from neat places to go to at night, like the Yard House. I would recommend […] and stay here again. Worth the money! Read moreGenuine Hotels.com guest review
We visit San Diego often, but this is the first time we have stayed at this hotel. We were very impressed and will stay there again. Everything was very clean and the hotel staff was very helpful and friendly.Genuine Hotels.com guest review
"perfect get away"
We had amazing time. the room was wonderful and we were treated great by every employee.Genuine Hotels.com guest review
"We'll be back!"
What service! I'm in the customer service business and wow, very impressed ! We'll be back for sure ! The concierge Albert, the valet Jose just to mention a few, were top notch service professionals always eager to make the best of our stay in anyway they could!Genuine Hotels.com guest review
Superb hotel with excellent downtown location. Grant Grille is a must for dinner!Genuine Hotels.com guest review
Hotel was perfect for a romantic getawayGenuine Hotels.com guest review
"Historic fancy with a questionable view"
We stayed at the US Grant Hotel for one night during our honeymoon. The Hotel is beautiful and historic but the neighborhood is somewhat questionable. The view from our room was of a transient community on a street below. Top notch service from the staff that could not have been better. Room wasn't immediately available to us at 6:30pm due to housekeeping […] which was odd but cleared up within minutes. We would recommend to anyone wanting history in a downtown setting. Read moreGenuine Hotels.com guest review
"Close to the zoo and water."
The stay was fantastic. we could not have asked for any better place to stay.Genuine Hotels.com guest review
The hotel was nice, un-busy, well kept, and they made everything very pleasant and comfortable for a romantic night with my wife. Will definitely recommend to all.Genuine Hotels.com guest review
Service was impeccable; dining was some of the best I've ever had.... and I've been all over the world! Room was lovely, cozy, romantic, bed phenomenal, perfect down feather pillows. Would I stay again, ABSOLUTELY! There wasn't one thing I could critique.Genuine Hotels.com guest review
"Close to sights we wanted to see."
Hotel was clean and service from everyone was absolutely the best. I know in some reviews I read people complained about noise, but to us it was the "normal" night noise and wasn't to degree of being disturbing while trying to sleep. The hotel location is great as it is within walking distance to several different sights. You do need to be willing to […] walk some distance to a few, but it is well worth the walk. Read moreGenuine Hotels.com guest review
"Would definitely stay here again!"
The hotel was beautiful, the staff was very helpful, and the room was great. We loved the sheik decor (even in our standard king room) and the overall vibe of the hotel. Everything was very clean and modern looking while maintaining some really cool historic integrity and architecture. It is walking distance to almost anything in downtown SD. Great […] location and beautiful place. My husband & I wouldn't hesitate to stay here again. Read moreGenuine Hotels.com guest review
"Nice enjoyable stay"
I enjoyed the comfort of the room, the quality of the hotel service staff, and the overall warm sophisticated feel. Definetly one of my favorite hotels, but I recommend staying on a higher floor to avoid any street noise.Genuine Hotels.com guest review
"fabulous 5 star hotel"
My husband I enjoyed our weekend get away. The US Grant was beautifully decorated. I loved the way they had the history of the hotel displayed in the lobby. SO much history. We ate dinner the first night at the hotel. It was very relaxing and lovely. We ended up eating on the bar side on these wonderful lounge chairs. It was nice they had free water […] bottles and sleepers in your room. The only things that could have made it better, was that I told the girl at check in that I put that it was our anniversary and she said she did not see anything and she also did not do anything special for us later. Also it would have been nice to have a coffee pot in our room, they said you could get free coffee downstairs until 10am, but my husband and I did not want to leave our lovely room. The major draw back was the $35 parking fee. We did not mind too much since we got a great rate on our room, other wise it is the highest parking fee I have seen at a hotel. We hope to return again real soon Read moreGenuine Hotels.com guest review
"GREAT HOTEL IN DOWNTOWN SAN DIEGO"
We went for our honeymoon, had the best time. The hotel service was great, went above and beyond. The meals were great, we ordered room service, food was from the hotel restaurant and it was incredible. Close to the Gaslamp district, close to transportation. We had a great experience.Genuine Hotels.com guest review
"True Luxury Experience on my honeymoon"
I stayed at the US Grant for 1 night during my honeymoon on my way to another destination and it was an absolutely fabulous hotel. Very comfortable, great service. convenient location in downtown San Diego. I loved the slippers and turn down service at night. And the room was in all ways luxurious. Well worth it!Genuine Hotels.com guest review
"The best beds in the world"
My husband and I stayed at the US Grant for two days on our first visit to San Diego. We service was excellent throughout the hotel, the location of the hotel is perfect and the bed was extremely comfortable. The bed beats all the luxury hotel chains hands down! San Diego is definately worth a visit for holidaymakers in Califonia. It is a beautiful […] city with many attractions. Read moreGenuine Hotels.com guest review
"Great Hotel But Loud Location"
Could not have asked for better service and the room was great except that it had no bath tub. The problem is that it is on a very busy street and there were sirens going all night long.Genuine Hotels.com guest review
I have spent more than a few nights in 5-star hotels around the world, including several different Four Seasons Hotels, a couple different Ritz-Carlton Hotels, The Bristol in Paris and The Hermitage in Monte Carlo. Under no circumstances does the US Grant compare to any of those hotels on any level! From the get go, this hotel was a disappointment, […] starting with the parking situation. You must valet park at the Grant. OK, no problem, except that it's oddly set up. The valet station is actually not at the front entrance of the hotel, but thru an adjacent alleyway at the back of the hotel. We initially drove past it, as it seemed illogical that the valet would be at the back of the hotel. Once you've handed your car off, you must then enter thru the back door and walk past the ballroom entrances, past the elevators, past the restaurant and all the way thru the lobby to the reception desks at the FAR END of the lobby. It's awkward and weird, but... OK. The valet delivered us the the reception desk, as he should have, and left us with an agent and our bag. He did not offer to take the bags up to our room. We then stood around for a good 3-4 minutes and waited for the reception agent to finish his phone conversation with another employee. At any other 5-star hotel I've previously stayed at, that reception agent would have hung up the phone the second he saw us, so that he could be attentive and polite. So, we haven't even checked in, and I'm already bothered by three things! We were there celebrating our wedding anniversary. This was mentioned to Sergio, the reception agent, twice; once by our valet, and once by me. There was no acknowlegement of this, at all. Now, I'm not a needy or greedy person, but again, this being a 5-star hotel, I had certain expectations. A card, a bottle of champagne, a basket of fruit, perhaps? Nope. Nothing. Not so much as a "Congratulations!" NOT 5-star service! The room was just OK, not great. We expected a bathtub, but didn't have one. Read moreGenuine Hotels.com guest review
"The best Hotel in Gaslamp"
The US Grant js handsdown the best hotel in the Gaslamp District. Complete 5-star service. New, Spacious rooms with all of the amenities. The most helpful and accomodating staff.Genuine Hotels.com guest review
"no coffee maker"
Would have been nice to make a cup of coffee or tea in the roomGenuine Hotels.com guest review
"Excellent hotel, inflated parking/internet fees"
Great location next to restaurant/nightlife district. $32/day parking is excessive.Genuine Hotels.com guest review
This hotel is ideally located within walking distance to great restaurants, Gaslamp District, and Little Italy. Try the Saturday Farmer's Market in Little Italy - it is amazing! We also appreciated the complimentary sterile headphones offered in the fitness room.Genuine Hotels.com guest review
"Hotel Grant - Downtown San Diego"
My husband & I stayed in this hotel after reading various reviews. The staff was very, very helpful and kind. No complaints. However, we were very, very disappointed in the location and quality of the hotel for the price we pd. for a deluxe room. First of all, the windows are single-pane so each PM/AM, I could hear the folks standing outside of the […] various bars surrounding the Grant. The air conditioner/fan kept coming on/off and the smoke detector above the bed blinked on/off (white light) all night long. In addition, we had to change rooms after the 1st night because the bathroom was very slow to drain and I could smell sewer. The location of the hotel is very close (walking distance) to the downtown shops/Seaport Village which is nice. We did eat brearkfast once in the hotel's rest. which was very good but a bit pricey. Overall if we were to visit SDG again, we would stay at a different hotel. Read moreGenuine Hotels.com guest review
My husband & I were very satisfied with our stay at the US Grant - hotel is exquisite and the service excellent. The only thing that was sad about our stay was the many homeless on the street surrounding the hotel and everywhere in San Diego. I know it is a challenge for any city to deal with their homeless, but it is not a pleasant experience to get […] approach constantly when entering and exiting your hotel and walking the streets in general. Read moreGenuine Hotels.com guest review
Nice room decoration and comfort. Excellent location. Recommendable! Maybe, maybe lit expensive but it could be worthy.Genuine Hotels.com guest review
"Great for the Gaslamp area!"
This hotel is ideally placed for the Gaslamp area, as it is far enough away from it to not be affected by the noise, but close enough to walk (only 1 block away). The hotel itself is really nice, however I found it to be a little cold and unwelcoming. The staff didn't do anything wrong and were helpful when asked certain things however they didn't seem […] to go out of their way to make the stay memorable either, I guess this is what to expect in a city. All in all it was a very nice hotel and I would recommend it as long as they were not looking for the personal touch!! Read moreGenuine Hotels.com guest review
Proper 5* hotel, excellent service, great room central location next to the Gas Lamp Area. Can't recommend highly enough.Genuine Hotels.com guest review
"Exceptional (with snags)"
Luxurious hotel near to the historic gas lamp quarter with beautiful rooms and extremely helpful concierges. Holiday-makers might miss having a swimming pool. We found the beautiful single-glazed sash windows in our room to rattle quite loudly with passing traffic.Genuine Hotels.com guest review
"great 1 night stay"
Only stayed one night in room 633. Found all staff to be very polite and helpful. Room was very clean and comfotable, especially the bed. Good shower and hotel right on the door step of the Gaslamp. I would stay again. Went to the Yard house across the road for dinner and drinks which was also very good.Genuine Hotels.com guest review
Great hotel in a great location, the grant grill was amazing, food, drinks and service all exceeded expectations. Hotel made you feel great and the rooms were clean and very very lovely. Moden decor with a twist of old. Good location for seeing San Diego. On the doorstep of gas lamp area which comes alive at night. Will stay again one day. Would reccomend […] to anyone!! Read moreGenuine Hotels.com guest review
Clean and tidy hotel with excellent service. Great for a romantic getaway with the girlfriend. The room did have signs of typical wear and tear but to be honest it's too be expected of a standard room in a busy hotel. Ideal location for access to Downtown and the Gaslamp. The hotel also possesses a very good gym facility. And on the last night of the […] stay we received complementary milk and cookies! Read moreGenuine Hotels.com guest review
"top notch accomodation"
the most central location. great concierge service. spotless and beautiful hotel. definitely recommended.Genuine Hotels.com guest review
I only had two concerns; one was that the restaurant was very slow for breakfast service, too expensive for what they served and they had the surprising policy of free coffee for take out but if they served it to you at your table, it was $4.00. Literally, a person could have gotten their own coffee and saved the money had they known. I thought that […] was a bit unreasonable. The second concern really had nothing to do with the hotel and more to do with the city of San Diego. The homeless population around the hotel leaves a lot to be desired. The city needs to provide some amount of services to help with this problem. Read moreGenuine Hotels.com guest review
"The US Grant in San Diego"
What a wonderful hotel. We have spent four weeks staying at some pretty special hotels (Vantana Inn etc) but the welcome, the room and everything about the US Grant execeeded our expectations and outshone the other hotels we stayed in. We had a fabulous room (1005) and the staff could not have been more helpful but were also quite happy to let us be. […] You must visit the art gallery - we waited till the last night and wished we'd gone in earlier. Read moreGenuine Hotels.com guest review
We very much enjoyed our stay at the US Grant Hotel. The hotel is beautiful, the service was outstanding. We would love to come back.Genuine Hotels.com guest review
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