Best Western Yacht Harbor Hotel

I would not recommend this hotel to anyone. The room was very noisy due to traffic noise and not clean. There are some sort of jets that fly over every night around 11 pm that shake the whole hotel. The curtains were torn and tied in a huge knot and when I complained to the management they did absolutely nothing about it. I asked them if all of the […] rooms were in bad shape or just mine. They said just mine but did not follow up with an offer to switch rooms. I took pictures and will be sending them to corporate Best Western. When we arrived there was a violent police incident with a homeless person on the front steps that went on for over an hour. This was the worst hotel I have ever stayed at. Read more

Genuine Hotels.com guest review

Hated on the first night, got the top floor room 608, too much noise from the roof A/C unit. unable to sleep. Staff won't change room for us, because nothing was available. Nothing they will do for us until next day. By the way, we got our son with us, and he is 4, he can't sleep due to the noise. We have been up since 5 a.m. for the drive from Las […] Vegas to San Diego. for his B-Day at the Zoo. The second night was fine. moved down to 4th floor. The heating unit in side both room can't warm the room up at all. WILL NOT STAY THERE AGAIN IF WE GOT A CHANCE. Read more

Genuine Expedia guest review

Dump. Gap in sliding doors was 1". Too tired to repack and get another room.

Genuine Hotels.com guest review

I WILL Not stay here AGAIN...

Genuine Hotels.com guest review

The room was on the 6th floor, the floor was vibrating from the rooftop air conditioning unit, and their was a cold breeze blowing from under our door, my wife and i were getting an allergic reaction from the room air.

Genuine Hotels.com guest review

When we checked in last night our niece crawled into bed without us checking out the bed. When she got up in the middle of the night we found there was dried blood on the sheets. We complained in the morning and asked for immediate service to clean the room and put new sheets on a sanitized bed. They promised it would be done immediately. Late afternoon […] we returned to the room after our event and the room had not been cleaned. Housekeeping hadn't even been informed of our complaint to the front desk. When we went back to the front desk to complain again we mentioned the bloody sheets and the desk clerk said "Oh room 512." Ummm no, we were in room 607. So obviously there is a health risk in this hotel. We will be complaining to the County Board of Health as well. Avoid this hotel! Read more

Genuine Hotels.com guest review

Very disappointed in everything with hotel from location to the noisy area, to the size of room.

Genuine Expedia guest review

Not good.

Genuine Expedia guest review

Booked 3 rooms at this hotel because I had family coming into town. Pictures shown here are misleading, I paid extra for the "harbor view" rooms and did not receive rooms with views. Room #1 (5th floor) - view of stairs outside. Room #2 (3rd floor) - view of buildings across the street. Neither room had even the slightest glimpse of of the harbor. […] Buyer beware - the rooms weren't bad, but I would avoid paying extra for the harbor view rooms because you might not even get a view. Room #3 - toilet clogged, shower had no pressure + drained slowly, sink had hair around the edges from someone shaving there before - very unsanitary! Read more

Genuine Hotels.com guest review

We were very pleased with the service & cleanliness of the hotel & our room.

Genuine Hotels.com guest review

I booked this hotel months ago and thought it would be a good deal. My family was excited about San Diego. The staff was rude. The room had beds that might as well have been boards. The air conditioning didn't work. They were in our room more than twice to attempt ot fix the problem. The fridge was noisy and woke us up. Overall, HORRIBLE.

Genuine Hotels.com guest review

I wouldn't stay in this hotel one more time and would never recommend it to my friends...maybe to my enemies...Hotel stuffs are not polite at all. Right upon arrival I got it in my face: "well, you paid for the cheapest room..." after I requested a room where the AC unit is not noisy and trembling...well, it wasn't not that chap for a family with kids!!! […] Why don't they sleep in a noisy room during their vacation???...And they shouldn't judge people based on financial capabilities. Finally, they put us into a room from which we literally had been kicked out after two nights. I didn't get it why...they just told us we have to move...oh yeah...the way they told us...6:30am we had been showered with several calls via the hotel line, they woke us up with that noise, my toddler was creaming during the whole morning due to this. Since we were mad we pull the cord out of the outlet to prevent further disturbing...then they came to bang on the door..."open up, open up you need to move out of this room..." we were not sure why or who made a mistake...they put us into a room by the elevator where we heard the elevator bell whenever someone set foot on that floor..."well, paid for the cheapest room"...that's what we got at this hotel. Don't stay here. Don't risk getting humiliated ..or let them ruin your vacation...it's just not worth it. Read more

Genuine Hotels.com guest review

Never, Never stay at this hotel. It sits in a really sketchy neighborhood and the people who live in it hang around the hotel. The room was not clean. The bathroom floor had not been swept or mopped. The worst part of it all were the beds. The mattresses were so hard that it felt like we were actually laying on the box springs. You could actually feel […] the springs when you touched them. The rooms do not look at all like the pictures. This is by far the worst hotel I have ever stayed in. It was not at all worth the price. Thank goodness Hotels.com was able to switch us to a nicer hotel! I could not get out of there fast enough!! Read more

Genuine Hotels.com guest review

Do not stay here. The rooms are small, and outdated, We were on the 5th floor and the room had no insulation so we could hear all the traffic going by like we were standing on the street. My daughter was walking around in her socks and after a couple hours her feet were black from the dirt in the carpet. Very limited parking, hardly enough for guests. […] This was not worth the price. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

At the beginning of our stay we thought everything was pretty good until we wake up in the morning with a small bug (I think a pincher bug also known as a earwig) under our sheets. We must have killed it because blood was on the sheets. We call down to the front desk and have them come up and get us another pair of sheets, 45 minutes later. So hotel […] staff come up take the sheets and leave. We were leaving to go to SeaWorld, we get back to the room expecting that the room has been replenished and we were just going to relax. We walk into the room with nothing being done at all, I was livid. I call down and to hotel reception to be informed that we have moved you to another room. I ask when were you going to inform us of this, of course the response was “No one notified you, I’m sorry”. I will never stay at this hotel again. Read more

Genuine Hotels.com guest review

We liked the hotel, but the best part was the truly wonderful personnel--very friendly and efficient- at the desk, in the breakfast room, in the chambers, everywhere. It was like being with family.

Genuine Hotels.com guest review

We booked this hotel for a weekend in San Diego whilst visiting the San Diego Zoo and SeaWorld. From the get go, the staff were unpleasant and seemed far more interested in talking amongst themselves than providing assistance to customers. The room was clean (though not ready when we arrived), and very basic as was to be expected given the money paid. […] However, the advertised free wi-fi did not work in any area of the hotel except for the lobby. Even then, more than one person in the room could not connect at a time. To even get connected, one would have to leave the room and go into the hallway. The continental breakfast was basic, yet okay, however attempting to serve a couple of hundred people breakfast out of a room made for maybe thirty people is an absolute joke. Our first floor 'balcony' looked directly into the car park which did not lock at night and the noise rom the highway and airport were a constant soundtrack running in the background. Overall, if you want a cheap hotel, near the airport, and are not concerned with sleep or security, this hotel is for you. If you have a family on a budget or require Internet usage for directions etc, try the Holiday Inn down the road. Easily the worst hotel I have stayed at so far whilst in the States. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Excelente, porcos hoteles aceptan 3 adultos y 2 menores en una habiación

Genuine Hotels.com guest review

とても快適な滞在ができました。受付の方はラテン系の若い女性で愛想が良く、応対がとても良かったです。ロビーにはコーヒー、果物、軽いお菓子が常備されていていつでも好きな時に利用できるようでした。部屋も清潔で問題ありません。朝食もたっぷりしていて満足でした。また機会があれば泊まりたいと思います。

Genuine Hotels.com guest review

O hotel muito mal localizado... o pessoal grosseiro, fomos muito mal atendidos! O cafe da manha tem 5 mesas para MUITAAA gente. Tivemos que comer em pe. Nao recomendo o hotel, muito feio, velho e mal cuidado. Quarto muito pequeno e muito barulhento!

Genuine Hotels.com guest review

Blick auf Yacht-Hafen sehr schön. Allerdings fehlen Lärmschutzfenster.

Genuine Hotels.com guest review