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Location.
Located in the heart of Mission Valley and adjacent to Riverwalk Golf Club, this hotel is 1 mile from the San Diego Trolley Station and historic Old Town. SeaWorld is 3 miles away.
Hotel Features.
This Hawaiian-themed hotel features grounds landscaped with fish ponds, palm trees, and other exotic plants. Its outdoor pool and 12-person spa tub are surrounded by a patio and lush tropical greenery. A thatched hut in a courtyard behind the pool offers a relaxing place to read. At mealtime, guest will find casual dining at The Islands Restaurant, hand-rolled sushi at Islands Sushi & Pupu Bar, and pastries and coffee beverages at Kona Cafe. Event facilities include more than 24,000 square feet of conference space and ballrooms; event catering is available.
Guestrooms.
Polynesian-style rooms include balconies or patios and light-wood furnishings. For extra comfort, rooms include pillowtop mattresses with down duvets and 7 pillows. Additionally, pillow mist, earplugs, an eye mask; and a "soothing sounds" CD are complimentary. Wireless (high speed) Internet access is available (surcharge). Tiled bathrooms offer hair dryers, shower/tub combinations, and curved shower-curtain rods. Rollaway beds are available, upon request (surcharge). 2 pets (dogs and cats) are allowed in specific rooms only (maximum pet weight: 75 pounds).
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in California Green Lodging Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
The Islands Restaurant - Casual dining. Open for breakfast, lunch, and dinner from early morning to late evening. Breakfast buffet each morning.
Crowne Plaza San Diego - Mission Valley includes a heated outdoor pool and 12-person spa tub surrounded by a patio and lush, tropical landscaping. The hotel also offers a sauna, massage treatment room, and fitness center. Guests are welcome to relax with books, laptops, or cocktails in the thatched hut in a courtyard behind the pool, complete with a waterfall and ponds.
The recreational activities listed below are available either on site or near this Mission Valley hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Spain’s foothold in California began here with Mission San Diego de Alcalá, a tourist-friendly church built in 1769. Nearby, Old Town’s historic buildings feature trendy bars and restaurants. Other major attractions include SeaWorld, Qualcomm Stadium, and Mission Bay Park, the nation’s largest waterfront park. South in Point Loma, the Cabrillo National Monument offers panoramic views of San Diego.
see all hotels in San Diego"Just ok"
This hotel is located in an area with many hotel options from Double Tree to Motel 6 right next door. The location is amazing though, central to everything in SD.This property is clean but is dated. I was hoping for more of a vacation/resort experience based on the pictures and room rate. That was not the case, I could have paid about half for the same […] quality of room in several other hotels in "Hotel Circle". The staff was friendly and it is a pet freindly hotel which is nice but if you don't want a room on the bottom floor it is an additional $45.00 a night if you have a pet. Also I still don't understand the $12.00 parking fee at this place. There is no parking deck just a huge lot that you would park in for free at many other hotels. The bed was also not very comfortable. I do not think I would return with all the other options so close by. Read moreGenuine Expedia guest review
"very disappointing stay"
The room had lint and paper scraps all over the floor near chair in the corner. The balcony was full of ashes from prior guests in the room or from the balcony above upon arrival on Friday and was not cleaned on Saturday so could not use the balcony at all!Genuine Expedia guest review
"Disapointing to see decline"
We stayed at this hotel at least 3 times before. Pool was not useable as it was not heated. The jacuzzi was dirty - gross. There were people partying below our hotel room, I tried calling 4 times and the front desk was continually busy - so no help in getting some quiet. I think the people below us were smoking marijuana. Constant door slamming woke […] us up throughout the nights. Koi fish were gone - which is something our family really enjoyed in previous other visits. Mattress was not comfortable. Seems they are cutting back at this hotel. Sad to see the decline. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Needs work"
Staff is excellent. Food is good. Room was clean . Terrible bad smell in lobby and restaurant! Needs rugs replaced. Needs to be painted. Pool well maintained. I saw vacuuming done and when I got up and walked past dirt was clearly visible. Would not go back due to dirty smell.Genuine Hotels.com guest review
"Got my money's worth"
Definitely got what I paid for - no 5 star hotel nor is it a roach motel either. First the GOOD: Service was great from check-in to check-out was great including the restaurant. Accomodatation was not so bad (see below). Buffet was awesome if you paid for it upfront. Now the bad: Climate control in the room needs to be serviced. It was hot while we […] were visiting and the room tempurature felt muggy at best regardless of the thermostat setting. Parking spaces were made for Fiats sized vehicles - totally small and ridiculous (thank god for rentals). Read moreGenuine Hotels.com guest review
"Convenient location"
Guy at front desk said I was being "upgraded" to a pool view and a room with a microwave and refrigerator. In reality, balcony looked out over the 8 freeway and microwave and fridge were crammed into the wardrobe closet (very odd). Very pleasant staff on the grounds and in the bar. Beautiful grounds, although hotel itself seems a little outdated. Great […] location and free shuttle to Fashion Valley, which allowed for easy access to Qualcomm Stadium. Parking was $12 per night though. Would recommend based on convenient location. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
My room smelled weird. Like old carpet. Bedding could have been more comfortable too.Genuine Hotels.com guest review
Very convenient location. Good value for the money, but old property so the walls are a little thin and you can easily hear your neighbors. Like all other hotels in the area they charge for internet service and parking, but their rates are competitive or cheper than others.Genuine Hotels.com guest review
"Beware of "overflow" rooms!"
Our first night was terrible! We were in an "overflow" room that was not even attached to the hotel. It was like being at a Motel except paying for a high dollar room. This was the first time we traveled with our 18 month old out of state and the first night was a disaster! The next afternoon we were finally moved to a nice room that was actually a […] part of the hotel. The room was a good size and clean. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Just OK"
The property is an older one as are most on Hotel Circle. The food and service in the restuarant was less than satisfactory. There were numerous problems with the TV reception to the point of having to move to another room. The hotel and maintenance staff were attentive and worked to come to a satisfactory resolution. Next trip I think I would find […] something closer the beaches and Sea World. Read moreGenuine Expedia guest review
"Disappointing"
The carpet of my room ( # 1107) along with the rooms near the Aloha entrance is so old, dark, and dirty. The bed frame against the walls have so many scratches. My 5-year-old boy played on the carpet barefoot for 10 minutes and his feet turned black. I was very disappointed as soon as I walked in to the room. The atmosphere of the room and dark and […] sticky feeling carpet reminded me of a 2 star motel, not a 3.5 star Crown Plaza. I have been staying with Hilton, Hyatt, Marriott for the past years and all rooms were bright and comfy. The room in this hotel is by far the most disappointing one. However, the tropical style of the decoration outside of the room looks pretty nice. It's just that the beauty of the design in the hall doesn't make me sleep better. Read moreGenuine Expedia guest review
"OK hotel, but feels like was better in the past"
Pictures of the hotel are much better than what you actually see when you get there. It's not as shiny, it has an old feel. Elevators look old. Old the painted surfaces have like 10-20 layers of paint. You just see that it's an old hotel that supposed to be grandiose and probably was in the past, but now shows its age. Internet is NOT free. There's […] shuttle every morning to Sea World at 9:30 and Zoo at 8:30. Rooms are fine, clean and everything. Furniture is fine as well, but a little hard to open and close, again, shows its age. Restaurant has a fine menu, a little overpriced, but probably OK for hotels. There's a big swimming pool - my family didn't use it, since we enjoyed the city and pretty much just slept in the hotel. For just sleeping it's perfectly fine (but overpriced). Read moreGenuine Expedia guest review
"Nice"
Website says a/c and climate control. These are not the same. There was no a/c. It was humid in the room. Sushi happy hour from 10-12 pm was decent. NO free wi-fi!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"To noisey"
The room and condition of the hotel was great. But the level of noise was to much to get a good night sleep. Something really need to be done about the problem. All night long people were slaming doors.Genuine Hotels.com guest review
We were very tired and I had only been asleep a short while when awakened by loud noise - called desk - he investigated called back - it was a power generator in use CLEANING PATIOS after 10PM! Said they would be finiished in about 15 minutes - crazy - cleaning of patios shpould not be disrupting guest sleep at nightime -they gave us a complimentary […] brunch - nice - but I sure woild have preferred a good nights sleep! Read moreGenuine Hotels.com guest review
"OK Hotel for the Price"
Service was great and room was nice, but nothing special. There were loud people literally yelling outside the hallways in the middle of the night and nobody from the Hotel seemed to shut them up. The Hawaiian theme is cheesy looking and needs to go, it is just what you will get. for the price of the hotel. I would give it 3.5 Stars....Genuine Hotels.com guest review
"Crown plaza San Diego"
Booked a family room for 4 with breakfast. Only 2 breakfasts included! Breakfast was poor. Car parking $12 per night extra. 3 towels in room, 1 dirty. Will not returnGenuine Hotels.com guest review
"Good location poor service"
I feel like the hotel put me in the worst room they had because I purchased my hotel thru hotels.com. The room was ok, definately not luxury - more old style. But clean so served it's purpose for being last minute. Easy drive to downtown gas lamp clubs.Genuine Hotels.com guest review
"Not bad, but the room is not worth the price"
The hotel has good location, close to Sea World, fashioin valley, and highway. But the furnitures and decoration are obviously old and not maintained well. In addition, the room is a little small. I can barely open my two 29" luggages in the room. With the same price, I can get a 3 star hotel room with 1.25X~1.5X larger room. Among 3 hotels I stay […] during my trip in Los Angeles and San Diego, this is the only hotel that doesn't provide free internet. This adds to the total cost to stay in this hotel. Read moreGenuine Expedia guest review
"Freeway Noise"
Our experience was OK with the exception of the freeway noise. I would request a room in the back of the hotel away from the freeway.Genuine Expedia guest review
Too noisyGenuine Hotels.com guest review
"A bit of a let down"
There was a weird naked dude who knocked on our door the first night. Otherwise, this place was not bad but there is nothing special either. The neighboorhood has nothing within close walking distance, but it was a short drive to the places we were visiting.Genuine Hotels.com guest review
"Noisy hotel"
Noisier hotel I have ever been. Also the fire alarm was fired in the middle of the night and there was no one to indicate what was happening or if it was a real alarm or not. Not even an apologies the next day. Would not repeat it ever.Genuine Expedia guest review
"Crowne Plaza Hanalei-Not what I expected"
We stayed at this hotel for two nights for a friend's birthday celebration in San Diego. Unfortunately, due to traffic, we were unable to arrive and check in until 11 PM. We were told that rooms were first come first serve, but if we had any problems with the room to contact the front desk. When we entered the room, there were immediate issues. This […] room was older, run down, and located in the "motel" part of the hotel separate from the towers. I have stayed in this hotel before and had been quite impressed with the accomodations. However, this separate building was not up to par. There were short, dark hairs littering the floor of the bathroom, which I assume were pubic hairs. In addition to that nasty surprise, I noticed that the shower head was extremely low on the wall- about 4 1/2 feet off the ground, necessitating ducking underneath it to shower. When one did shower, approximately 4 inches of water would accumulate in the bathtub. If those things were not enough, my boyfriend noticed that the chain lock had been installed improperly-backwards- so that anyone could reach in and push the chain right open. We called the front desk to ask about a room change. We were told that due to the two conventions that were taking place that weekend, there were no more rooms available in the main hotel. Disgusted and tired, we went to sleep with one of the chairs pushed up against the door. The next day, we were about to leave for a day on the town, when my boyfriend became concerned that we would be leaving our things in an unsecured room. He called the front desk who dispatched maintenance very quickly to our room. I commend them for their fast attention and effort to fix the lock on our door. We left for the day feeling a little more at ease. As I have stated, I have stayed at Crowne Plaza hotels in the past, including Crowne Plaza Hanalei. I must say I was extremely disappointed in the condition of the room in which we were placed during this stay. However, the ser Read moreGenuine Hotels.com guest review
"Decent hotel for families if you get a good rate."
The hotel location is okay, but it is in a slightly shady area. The hotel itself has a neat motif. The lobby is very nice and the landscaping is good. The secured parking area is a plus. I saw a security guard patrolling late at night. The staff is very accommodating. The disappointment was in the room. It reminded me of a 2 star hotel. The room was […] clean, but the quality of the furniture, bathroom fixtures, and general decor was on the lower end. A big plus for families on vacation: There are shuttle buses to Sea World and the San Diego Zoo. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Oversized rooms but a little outdated"
Check-in/reception area decor was nice. Rooms were accommodating and large (great for families) but were a little outdated. Rooms could use some remodeling. There was pet hair on our carpet (disgustingly stuck to our socks) and the bathroom tiles looked a bit rusty in some areas. We had other family members staying at the same hotel (same room type […] with 2 queen beds) but their room had a fridge, ours did not. So, we called the front desk and had to "request" it which was a little disappointing and inconvenient. But, kudos to customer service for bringing us a fridge within 15 minutes. Parking was $12, not too bad, but parking spaces are very small (hard for a SUV type vehicle). Overall, for a 3.5 star rated hotel...it's "nice" and great for families. But, if you're looking for a romantic/upscale hotel...I would not stay here. Read moreGenuine Expedia guest review
"Lights Out!"
The price was great, (special on Expedia). Apparently it is a "green hotel" which means that the lights and fan go out on you while in the shower. It is motion activated, and does not pick up on motion in the shower. The lights went out on me at least four times during one shower, which kind of seems dangerous. We were awakened one night around 2:00 […] a.m. by an extremely loud pre-football game party yelling out by the pool. Be aware, the proximaty to Qualcom Stadium lends this hotel to visiting fans and their partys. Doors were being slammed over and over. We called the front desk and asked them to do something, and after an hour of the yelling and slamming called again. It quieted down in another 15 minutes or so. We had also booked the room a few days later, the night before we flew out. This room had not been vaccuumed and the carpet was frayed about two inches out from the bathroom tile. The cabinet door next to the TV could not close completely since the door was warped and the light in the cabinet would not go out. Very disappointed in hotel. Crown Plaza has a great reputation, and this one did not live up to it. Read moreGenuine Expedia guest review
"Disappointing"
For the first time I tried the 40% off,book the hotel, and then find out which hotel you have. It said I would get a 4 star and this hotel is barely a 3 star. Toilet stopped up. Towels are thin and thready. Bathroom floor freezing coldGenuine Expedia guest review
"decent place for a single night stay"
I stayed just for the night to be closer to the airport. It was hard to find an interesting place to eat nearby for me and my 10 yearold. But the room was clean and the tv worked, so we we're happy. The pool looked nice to but the weather did not cooperate.Genuine Hotels.com guest review
"nice"
The worst part was the parking fee and the shuttle stopped running at 9 PM. Rooms were great.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Crowne Plaza Hotel Row"
The hotel was older than I thought it would be, although the room was clean. I could hear the sounds from the room above. I think the price was a bit high for the area. My biggest complaint was the lack of free parking spaces and they were very small and crowded. There appeared to be an overflow dirt lot, but I did not think it was safe as there were […] a number of individuals on bikes riding back in to this dirt area surronded by trees and overgrowth. Read moreGenuine Hotels.com guest review
"crown plaza in san diego"
I've stayed in this hotel 3 times, but this last visit my sister got bit by a spider or bed bug. Which ever, she ended up having a rash and 4 like blisters in her left butt cheek. I will NOT stay in this hotel again!Genuine Hotels.com guest review
"Nice people, but. . ."
The staff at the Crowne Plaza Hanalei were absolutely lovely. . . friendly, willing to go out of their way to help, prompt and efficient. But this hotel is in desperate need of an upgrade. The room was less than clean, not through the fault of the housekeeper, but because you just can't get nicked, scratched, worn woodwork and tiling clean. The sheets […] were soft because they were so old you could see through them. There are many other choices in Hotel Circle and I will be making another the next time I go to San Diego. . . which is too bad for the hotel's great employees. Read moreGenuine Hotels.com guest review
Hotel is nice. Oustide it is maintaned well. Rooms are old and have an old smell. Pool closes promptly at 10pm. Security guard came at 10 on the dot and asked us to leave so he could lock up. Don't know if I would be back.Genuine Hotels.com guest review
This hotel was mediocre. The price is a bit high for the quality once you get past the lobby. The lobby is very deceiving, and makes you think you are in a quite luxurious place. I recommend the Doubletree Mission Valley...much more luxury for the money and excellent food!Genuine Hotels.com guest review
"Was expecting more"
Since this was a crowne Plaza i was expecting more. The hotel was kind of old. Rooms were OK, but nothing I would recomendGenuine Hotels.com guest review
"Hidden Fees"
They hit you with a 12.00$ parking fee if you dare show up in a car. Parking spaces are very small and lots of cars double parked. Not a big fan of the surprise fees. Add it into your nightly rate and don't surprise people at the last second. Be ethical. Not too much to ask.Genuine Expedia guest review
"Great and enthusiastic service, but..."
...the hotel and the room smelled funny. Damp and moldy. San Diego isn't that damp in June but we just couldn't tolerate the smell of the room and the restaurant. Nice amenities (first time I've every encountered a pampering little bag with ear plugs, an eye mask and lavender water pillow spray!) The restaurant is just so-so. What was really outstanding […] was the staff. Enthusiastic, helpful, really went out of their way to make you fell at home. But...wouldn't stay there again. Sorry. Read moreGenuine Expedia guest review
"Crowne Plaza Mission valley"
This property has seen better days....the carpets in the rooms and throughout the Hotel need to be replaced..they are worn and smell...the entire Hotel needs to be modernized especailly for the room rates charged....Genuine Hotels.com guest review
"Ok, but a bit dated and prices are unbundled"
Price seems low, but had to pay for parking and internet access separately so price is similar to other hotels in the same class.Genuine Hotels.com guest review
"Good location & price"
This was a short vacation, but the hotel was located in a great place: close to everything by car. The room was nice for the price. If on a budget, I'd stay here again.Genuine Hotels.com guest review
"Not such a bargain when you add the extras"
The room was great. Didn't appreciate the fact that parking was $12 per day and internet $9.95. The restaurant was just so-so and nothing else really close. I could have gotten a room at a 4-star by the time you added all the extras.Genuine Expedia guest review
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