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Hyatt Regency Mission Bay Spa and Marina is located in San Diego, Calif., adjacent to the Mission Bay Aquatic Park. The resort is one-quarter mile from SeaWorld Adventure Park and Mission Beach. Marina Village Conference Center is one-half mile away. The resort is three miles from Historic Old Town.
Hyatt Regency Mission Bay Spa and Marina has an 17-story tower with views of the Pacific Ocean, Mission Bay and gardens. The resort features jogging and cycling paths and offers bicycle rentals. The property also features a hair salon an eco-friendly spa offering facials, massages, body treatments, manicures and pedicures. Other amenities of this resort include three new pools, multiple water slides, a waterfront fitness center and an on-site, full-service marina. Red Marlin serves California-modern cuisine with an emphasis on sustainable, organic ingredients and boasts bayside views. The pool bar and lounge, SWIM, offers a Pan-Latino fusion menu and showcases a 360-degree, 800-gallon aquarium in the center of the bar. For business travelers, the resort provides a conference center and a 24-hour business center. High-speed Internet access is available in public areas (surcharge). An area shuttle is complimentary.
Guestrooms at Hyatt Regency Mission Bay Spa and Marina feature views of the ocean, garden, marina, courtyard or pool. Rooms offer cherry or light wooden armoires, headboards and tables or desks. All rooms provide 32-inch LCD flat-screen televisions and iHome stereo alarm clocks with iPod docking stations. High-speed wired and wireless Internet access is available (surcharge). Other room amenities include Hyatt Grand Beds with plush pillowtop mattresses, refrigerators and in-room safes. Fabric colors include forest green, burgundy, soft pink, muted green, coral orange and yellow. 2-story buildings (Bay 1 or bay 2) hold standard rooms, not the 17-story tower.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Red Marlin - Offers fresh, California coastal cuisine. An open-air terrace with ocean views, sleek indoor and outdoor bar, and private dining options are available. Open for breakfast, lunch and dinner.
SWIM Lounge - Pool bar and lounge. Features Pan-Latino cuisine and signature beverages.
The Hyatt Regency Mission Bay offers bicycle rentals and features jogging and cycling paths. The marina offers sport-fishing excursions and boat and water-equipment rentals. Blue Marble Spa offers massages, facials, manicures and pedicures; treatment rooms and a couple's suite are available.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
During warm weather, crowds pack the waters off Mission Beach and Pacific Beach, two of the most popular stretches of San Diego sand. These laidback locales are known to host the occasional farmer’s market or arts festival. Mission Boulevard connects both beaches and leads north to La Jolla.see all hotels in San Diego
"definately not a 4star as stated"
I was very dissapointedGenuine Hotels.com guest review
"soiled diaper left in room"
not a very clean hotel. Found old chewed sweets and dirty diaper under the curtain. The place needs a clean. Staff are good, Red Marlin is good and the kids loved the slides.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"would not stay here again."
We were first sent to a room that was occupied. Our keys worked and we found someone elses stuff there. The next room we got did not have a nice view bay view (had the gym in front; we had an ocean front room, the occupied room had a nice view though). The cleaning service never refilled the coffee, or left clean coffee/water glasses. We had to use […] the 6.00 per 15 min business facility to print sea world tickets. Took 30 minutes because the printer was being used by Hyatt staff members. Had to use another 6.00 for another 15 minutes. The concierge said they would remove the charges but did not. When checking out I mentioned that the charges were supposed to be removed. The front desk person questioned me in detail about who said/ and why I should have the charges removed. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for taking time out of your day to provide this valuable feedback about your recent experience at Hyatt Regency Mission Bay Spa and Marina. I am very sorry to learn of your disappointing arrival experience at our hotel and your dissatisfaction with your view and I have followed up with our Director of Housekeeping and Front Office Manager to determine the cause of this oversight to ensure it is not a concern moving forward. Additionally, I regret to hear that when informing our Front Desk Agent that your business center internet charges should be removed from your bill your request was not promptly addressed. I assure you that we will be looking further into these concerns to ensure we make improvements and enhancements as appropriate. Thank you again for choosing Hyatt Regency Mission Bay and I hope that we are able to welcome you back again soon for a much improved experience.
"Nice but not as regal as the website makes it look"
We stayed in a double queen suite portion of the hotel during the winter months. The first thing we saw when walking into the suite was the living room portion of the suite which was dreary, dark & the furniture was stained. It did not look like the photos on the website. There was no table to eat the room service we got. The beds were just ok & the […] hide-away for my son was aweful. We could have used more pillows, the website shows 6 and we got 3 per bed & 1 extra for the hide-away. The deck could barely hold the two chairs & small endtable. On the up side, the staff was very friendly & efficient. The roomservice was fast, hot & tasted very good. There was pleanty of of outlets to charge all of our gadgets & lots of mirrors tastefully around the suite for this family of 5 to get ready for the day. We tried to eat at the Red Marlin which was very empty on a Saturday night but it was very expensive & nothing on the menu appealed to our young teens. We enjoyed having Einstein Bros Bagels on property for breakfast & did the whale watching tour less than a block away. That was a great tour & cheap once we used the half price coupon we got on line. The weather wasn't warm enough to use the pool but it looked bigger on the website. We didn't like having to pay for parking but that is becoming the norm. I would recommend this hotel to friends with the condition that they realize that the website makes it look much more regal. I would say it is a 3.5 star vs 4 star hotel. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your very detailed review here on Expedia. I am pleased to see that you were able to enjoy many aspects of your stay such as the great In Room Dining food and easily accessible electrical outlets throughout your room. I am very sorry to hear that you were disappointed with the overall decor in your room and that you felt the hotel website was not in line with the hotel itself. I will be sure to share your comments with our Director of Marketing, but I assure you that we aim to provide our guests with an accurate picture of our hotel experience. Thank you again for your comments. I will be sure that they are used to make positive changes for our guests.
"not for business traveling"
had to phone the operator to find correct room never got the internet to work parking is ripoff amentities in area very poorGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina We appreciate you taking a moment of your time to leave us feedback about your experience at our hotel. I am sorry to hear that you experienced issues with the internet as well as locating your guestroom upon arrival. I will review these items with our Front Office Manager to ensure our Front Desk Agents are reviewing all pertinent information with each guest upon checking in. Please know that we carefully review all guest comments and use this feedback to take action and make improvements to our hotel to enhance our guest's experience. Thank you again and I hope that we will have a chance to welcome you back for an improved experience next time around.
I can't speak for the main hotel but the suite rooms were terribly noisey.The tile outside the rooms was not flat so it sounded like someone was skateboarding outside your room all night. From people rolling their luggage to staff delivering meals and cart pickups all night it was hard to sleep. Not what I expected from a Hyatt. There signature resturant […] was proud of there meals with small portions and small $9 deserts that were average at best. Read moreGenuine Hotels.com guest review
"Late night noise on the weekends"
When there is a social event in the pavilion the band/music and related noise, (partiers standing outside)makes it impossible to sleep in the west side of the Tower. On Friday (10/26/12) the band played until after 1:30 in the morning. The noise continued after that.Genuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for leaving feedback regarding your recent stay at the Hyatt Regency Mission Bay Spa and Marina. I am sorry to hear that your stay did not exceed your expectations due to noise heard in your guestroom caused by the event taking place in the Pavilion. I have shared your comments with the hotel management to ensure we are contracting appropriate end times and maximum decible levels for these events to minimize disruption to our guests not attending these events. I apologize that your experience was dampened by this disturbance, but I hope we will have another chance to welcome you back and show you a true Hyatt experience.
"Super disappointing and in great need of some TLC"
We paid extra for an "oceanview" room and got a view of the back of a building. There were dirty towels in the bathroom sink when we got in and the bathroom door was broken so it wouldn't close all the way. Went to check out and they charged us $25 for valet, even though we never used it. Went to talk to the front desk and they were super nice and apologetic, […] and offered to take off our lunch charge from the room which I thought was very nice. Went to look at my credit card bill the next day and have been charged $75 for some odd reason. Lunch was only $36!!! Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina We appreciate your candid comments here on Expedia and are disappointed to hear of the issues you experienced during your recent stay at our hotel. I apologize for your disatisfaction with your guestroom upgrade as well as the condition of your room upon arrival. I will be sure that our Director of Housekeeping is aware of your comments to ensure these items are addressed with our housekeeping staff. Although I am pleased to hear of the efforts made by our Front Office staff, I apologize for any billing issues you may have encountered. Please feel free to contact us here at the hotel if you have been unable to rectify these concerns and it will be our pleasure to assist you.
"Nice location but don't stay in a suite!"
Ups: Nice location and restaurant Red Marlin (however, the restaurant is a bit overpriced for what they offer; e.g. $22 for a breakfast buffet with quite limited choices). The suites are large. Downs: We stayed in a suite which was in a really bad condition (lot's of stains on the carpet, dirty furniture on the patio, dirty trash can in the bath […] room, furniture with very clear signs of wear and tear etc. We asked the front desk for a different room and were offered the room next door (another suite). Honestly, there was no real difference at all. Overall, you would not expect a room in such a poor condition from a Hyatt Regency. Clearly disappointing! Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Although I am very pleased that you enjoyed our location in Mission Bay and our on-site restaurant, Red Marlin, I am very disappointed to hear of your disatisfaction with your guestroom. Your comments regarding your guestroom condition have been shared with our Director of Housekeeping and Director of Engineering. We have recently enhanced our hotel wide carpet cleaning program to allow us to provide additional routine cleanings to address this concern. I am pleased that our Front Desk staff attempted to accommodate your request for a different room, but I apologize this was not sufficient. Please know that we will be addressing your concerns internally to ensure each and every guest is provided with the service and facilities that Hyatt is known for. Warmest Regards,
"NICE HOTEL FOR FAMILIES"
OVERALL THE HOTEL IS NICE BUT THE ROOMS THAT WE HAD SMELLED BAD AND IT LOOKED LIKE NO ONE EVER BOTHER TO LET FRESH AIR INGenuine Expedia guest review
Some staff members very rude. No coffee in lobby, must walk about 200 yards outside for hotel coffe.Genuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your candid review here on Expedia. We are happy to hear that you enjoyed your guestroom during your recent stay, however I apologize that you were disappointed with the service provided by our staff. Here at Hyatt we pride ourselves on providing authentic hospitality to each and every guest and I regret we fell short of that in your experience. Additionally, I am sorry to hear our location in beautiful Mission Bay did not prove convenient for the needs of your travels. We are located less than 1 mile from SeaWorld as well as the surrounding beach communities of Mission Beach, Pacific Beach, and Ocean Beach. We also provide a complimentary shuttle to Mission Beach daily as well as a WaterTaxi to transport guests to and from SeaWorld. Should your travels bring you back our way we would love a chance to welcome you back again.
"Lot of money for very little."
We were expecting a 4 star hotel from the ratings everyone gave. However we received a 2 star at best. There was very little self parking after 8 pm. For $20 a night they should have more parking so you don't have to park in the street. We have 5 people in our room so the pull-out had to be used. There was no blankets in the room for the pull-out and […] the matress itself was stained and very used. The first couple of nights we had a small refigerator that would not stay cold and was finally replaced on the 3rd night. $9.95 for 24 hrs of internets is unheard of. I would not stay here again and would not recommend it to anyone. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your candid review here on Expedia. I apologize that your guestroom was not fully stocked with bedding for the pull out sofa bed prior to your arrival. I have shared your feedback with our Director of Housekeeping who will be following up with the Housekeeping Staff in our Marina Suite building to ensure a similar situation does not occur in the future. We are in the process of switching out all guestroom coolers with brand new refrigerators, which should address your concern regarding the cooler. Thank you again for your comments.
Compared to the Catamaran around the corner from this hotel we felt it was terribly overpriced with fewer ammenities.Genuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your very direct review here on Expedia. Although I am happy to see you enjoyed our location on Mission Bay, I am sorry you were unable to locate clean towels or linens during your stay. It is with great pleasure to inform you that we have recently drastically increased our linen supply to ensure all guests are provided with sufficient supply for their stay. Should you choose to visit us again, I would encourage you to contact our Concierge staff directly as they have many excellent suggestions for activities and amenities both on property and off property to keep our guests entertained throughout their stay. Thank you again for choosing Hyatt Regency Mission Bay Spa and Marina.
"Hotel needs work to keep four star rattings."
They didn't have the room that we reserved. Waterfront two queen. The Tower doesn't seat right to get water views unless you are above the ten floor. The furnture needs to be updated. The main room had very little lighting. The master bed mattress was broken in, it sunk in. My wife and I didn't sleep well on this bed at all. One of cushions on the patio […] has cigarrettes burns. This the first experents with Hyatt very dissappointed!! Next time I will stay at the Hilton. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for taking the time to leave us a review here on Expedia. We are pleased to hear that you enjoyed our location in Mission Bay as well as our waterslides and Swim Bar Lounge. I am sorry to hear our Front Desk was unable to provide you with the room type that you booked. I have shared your comments regarding the room condition with our Director of Engineering and Director of Housekeeping to ensure everything is up to Hyatt standards. Please know that we carefully monitor all reviews and use the information we receive to make changes and improvements throughout our hotel as appropriate. We hope to have another opportunity to welcome you back to our property.
"Not worth the price"
The standard 2 queen room was small and had a dingy smell to it. There was a large water stain on the popcorn ceiling. No microwave and the fridge is a minibar fridge and can't keep regular food in it. Super windy during our stay which made pool time miserable. Food was expensive (as is most on site hotel dining). The spa was nice and the location was […] very close to Sea World. Lots of families and kids so don't expect peace and quiet. Not worth the price. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your candid review. As a convenience for our guests, we do offer microwaves and mini refrigerators available upon request so please feel free to let us know if you require one of these during your stay and we would happy to have it delivered to your room. Sorry to hear that the San Diego weather didn't cooperate with your visit. I hope that you have the opportunity to experience the wonderful weather that San Diego has to offer during your next stay!
"Definitely not a 4 star hotel"
This definitely not a 4 star hotel. We were in the waterfront suite and it did not feel like a suite. It didn't even have a microwave. Also, their suite building is only two stories so there isn't much of a view. The room was dirty. The white lamp had brown stains. The mirrors were dirty. The bed was stained. It was just gross. The bathroom was scummy. […] I would not recommend this hotel to anyone. It looks and feels really cheap and definitely doesn't uphold Hyatt standards. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your candid review. I am sorry to hear that you were dissappointed with your stay at our hotel, particularly the location and your guestroom. Hyatt Regency Mission Bay Spa and Marina is located in Mission Bay, about 1 mile from the world famous SeaWorld, about 1 mile from our neighboring beach communities of Mission Beach, Pacific Beach, and Ocean Beach, and about a 10-15 minute car or taxi ride to the heart of downtown San Diego. We also offer a complimentary shuttle service to Belmont Park in Mission Beach by request. I regret to hear you were displeased with the condition of your guestroom in our Marina Suite building. This three-story building overlooks the gorgeous Marina, but you are correct, it does not offer the same views as the guestrooms near the top of our 17 story Tower building. I have shared your comments regarding the room condition with our Director of Engineering and Director of Housekeeping who continuously work to ensure all of our guestrooms are up to Hyatt standards. If I can be of further assistance please do not hesitate to contact me directly. Warmest Regards,
"Very disappointing on many levels"
If you are looking to have a party it appears many have been had here. We were in a waterfront suite. The carpets were stained in all 3 rooms. Walls had black marks and signs of many a hole and repair (rooms 2211, 2214 and 2215). Sofa cushion was stained (room 2214). Housekeeping offered to spray the room with perfume due to urine smell (room 2214). […] Small stalls for parking assuring you will leave with a door ding. Parking is limited a virtually unavailable after 9 p.m. Was told that my charges amounted to $10 at checkout. My credit card was billed $23.82. Read moreGenuine Expedia guest review
"Robbed at Hotel & Hotel did nothing..."
I have stayed at Hyatt hotels for years, and this was an extremely disappointing experience. We paid extra to stay in a suite, only for our car to be broken into in the Hyatt Suite Parking Lot. The Hyatt provided no security assistance and did not "catch" it on tape. In the end, we felt completely unsafe during our entire stay and were disappointed […] with how overpriced the service was. We would not recommend this hotel. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for sharing your experience. I am very sorry to hear about your loss and regret to hear that it was not caught on tape. I have followed up with our Security Department regarding this issue and if you should need any further assistance our Director of Security, Mr. Taylor, would be more than happy to speak with you regarding this matter. It is my understanding that Mr. Taylor was in touch with you and has provided you with his contact information should you require anything from our hotel. Should you be unable to reach Mr. Taylor or if you need assistance regarding anything else please do not hesitate to reach out to me directly.
"The hotel room was loud. You could hear all the parties going on outside"
Made it difficult to sleep. I would expect this from hotel 6 but not the hyatt. They ran out of pool towels - the service was poor. You had to pay for Internet - like any first class hotel does that any more. I could go on but you get the pictureGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for taking a moment to share feedback about your recent stay at our Hyatt Regency Mission Bay Spa & Marina. We're sorry your experience with us, did not meet your expectations. Our guest's feedback is taken seriously, and your feedback can help us implement new policies for our housekeeping staff to ensure an abundance of towels at our pools. We hope this experience doesn't deter you from staying at a Hyatt again. Thank you for your comments.
"Quite disappointed..... :(:(:((("
I spent a night at this hotel for my boyfriends birthday. The hotel, cleanness/service/maintenance/etc, was not that bad. BUT comparing to the cost I paid?!?! I do not think it was "as well". First, there were only two places to eat inside the hotel for dinner, and both of the restaurant does not have that much menu choices. Second, there were NOT enough […] amenities; ex no slippers/ gowns/ sanitary bag/ cotton bud/ combs/ etc... Third, the room door was soooo tight that it was a fight against the door every time when we needed to use the toilet..... and Forth, the staff were ALL SOOOO KIND and FRIENDLY that it made me feel so bad to feel disappointed against the hotel where they are working. It is not a bad hotel at all, but I did not see it was good enough for the charge. A little bit sad.... Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for your candid feedback. We're sorry to hear that your stay did not meet expectations. Our hotel does have just one full service restaurant and two limited menu restaurants however we are within twenty minutes of over fifty restaurants. We appreciate you sharing this feedback with us.
"Bad Service and Dirty"
We went here for my birthday vacation. It looked very nice from the outside and from the pictures. Well a picture is worth 1000 words. The room had dead smashed bugs all over. My boyfriend and I counted at least 6, i guess this was not a part of housekeeping. I've been to many hotels before and it is normal for hotels to put a security deposit hold […] on your card. However this place authorized to take it out so the funds were not available to us also they didn't even tell us about holding a security deposit. $300 of funds we thought we had. The thing that bothered me was that they charged $20 a day for parking a night, we stayed for 4 nights, half the time it took us over 30 minutes to find parking. One time we even had to stop and run in to ask front desk where to park. They told us that there was a wedding going on and this made me even more upset because how can they charge for a service they can't adequately provide? I liked the location, and the view but other than that it was just a disappointment. I relayed all of my concerns to the girl at check out, she apologized and comped me one day of parking. We will never come back. Read moreGenuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina We apologize for the negative experience you had with one of our front desk agents. Feedback like this is important to ensure that we have a friendly front desk team, ready and willing to assist. Your comments have been reported to our Front Desk Manager for coaching and review. We have since eliminated the requirement to give a license plate number at check in. Now we just give them a parking pass for our guest’s convenience. Thank you for taking the time to share your experience!
"Good start that soured"
My family of four stayed at this hotel over Labor Day weekend. We loved the landscaping, the many fire pits where the kids can roast marshmallows and the terrific pool complex. The restaurants were pricey though this was expected but the internet fee of $38 seemed ridiculously steep as did the $20/day parking fee when there was plenty of on-street parking […] surrounding the hotel lots. We had no idea we were being charged for parking until we checked out and saw our bill. However, what really soured our experience occurred at the end of our stay. Shortly after checkout on our way to the airport, we realized that we had accidentally left my daughter's expensive game console in the hotel room. We called immediately and were ready to turn around to pick it up but were first told it wasn't there and then received conflicting messages about whether housekeeping might have already picked it up. I was told to call back the next morning after housekeeping had logged in all items left in rooms from the previous day. But when I called the next morning, housekeeping had no idea about any such log and told me they would call me back but never did. The trip thus ended with a fair amount of frustration and a lot of tears expended by my daughter. Would not return. Read moreGenuine Expedia guest review
Very nice hotel. Great pool. However, the pool stays open until 11:30pm and they play very loud music until that time. I figured I would make it up by sleeping in, but the music and pool starts back up again at 8:00am. One day a high pressure washer cleaned the pool area down at 7:30am and it was extremely loud. Also, there are three pools, but none […] are designated for kids or adults so the hundred or so kids ruled all three. They should really have one that adults can relax in. I had my kid so this didn't bug me too much, but it was obvious that the adults without kids were pretty much excluded from using the pool in peace. The kids remained until 11:30 each night. Like I said, nice hotel, but not the place to get any sleep. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for bringing the details of your stay to our attention. We apologize if the music from the pool as well as the pool cleaner disturbed your sleep. We do our best to accommodate all of our guests. We hope the rest of your stay was enjoyable. Thank you for choosing Hyatt.
"Not a 4 star hotel!"
After extensive research, we've picked this hotel based on others traveler reviews. For the price I paid for this hotel, it is not worth it. I've visit many 4 to 5 stars hotels before and this hotel doesn't even meet the standard. Our room was a very expensive basic room and the condition of the room is just plain and simple. The bathroom mirror was […] dirty and old. The floor was extremely dirty, my son walked on the bathroom floor and came out with black dirty feet. The bathtub was leaking water and overall just really dirty and disgusting. I felt like I was staying at the Inns. Our room was faced toward the pool and we can hear music blasting starting 6 a.m. and people drunk and screaming at 1 in the morning due to parties and events that the hotel offers. The customer service at check-in was not friendly and the pool area was extreamly small. I have never been to a pool of a resort that everyone is fighting for a chair in the pool area at a 70's degrees weather. The only place to eat in this hotel is the only one restaurant "Red Marlin" that they have and I have to say that their customer service was excellent and this would be the only thing I can say that's good about this hotel. Read moreGenuine Expedia guest review
"Not 4 star quality"
We booked through expedia hotels.com deals. The price is OK but: 1. We were put in a room upstairs of the main registration. I don't think the condition is 4 star quality. It is about the same as some of the 2-3 star hotel that I have stayed. Room and bed are clean and OK. I suspect the tall building behind the registration has better rooms but how […] can you control which room you get? Anyway I did not get a 4 star room that I thought I paid for. 2. The soundproofing of the room is really bad. We have someone chatting loudly in the next room and we can clearly hear what they are talking about. It went on till midnight, until we can not stand it and call the front desk. 3. We were charged an absurd 20$ per night parking fee. Suggestion, you maybe able to park outside of the parking lot on the street for free, just a few steps away. 4. The internet access is 10$ for basic acaess and 13$ for business access. The basic access will limit you on speed and overall upload/download MB. Many lesser hotels these days offers wifi for free. The hotel is about 30-40 min walk from seaworld. It is close to the water though where you can take a walk. But overall, I am better of staying at a 2-3 star inn which offers about the same quality room and comfort for much less money. Read moreGenuine Expedia guest review
This place needs a renovation bad.The bathtub was missing the enamel, Floors looked dirty, The couch was so dirty that we couldn't even sit on it. Beach is close, but not within walking distance.Genuine Expedia guest review
"Can't wait to NOT stay there again!"
Horrible service the most boring room ever more like what I would expect at a 2 star hotel.Genuine Expedia guest review
"Moldly Hotel Room - Do NOT BOOK the Hyatt Regency Mission Bay Spa!"
The check in was fine, but when we arrived in our hotel room - everything changed for the worst! The photos and explanation about the new upgrades sounded very nice and inviting. When we opened out door we were instantly greeted by the powerful smell of mold! The hotel is older and when you actually inspected the walls, tile, shower and wood, you could […] see that old age had set in. The new paint and furniture were nice but they just tried to cover up a really old problem and not well at all! They painted right over the mold?!? Since we were only sleeping in the room and would be out for the better portion of the evening, we didn't think to let this bother us. The next morning when we woke, I could see 2 large cut out patches on the ceiling that were patched over rather poorly. After the person took a shower above our room, water started leaking down in two spots onto our floor. I placed to cups on the ground to catch the drops! Now I know why this room smelled so bad and moldy! What a let down!!! We did have a choice of hotels and I would have never expected such poor maintenance from a Hyatt! We left right when we woke up and the smell of mold was in our clothes and suitcase after our stay. Please chose another hotel as this was a colossal let down! Read moreGenuine Expedia guest review
"Very disappointed !"
The hotel staff were nice and helpful. I was disappointed in in the location of the hotel. From the description i really thought it was closer to the beach. There was no way of walking to the beach. The view was nice, but i was also disappointed in the room. They talked about a renovation, but the rooms were old and looked cheap. It was clean, but is […] hard to get old looking clean. The furniture was scratched up and old. The Granite bathrooms were cheap and the tub had gouges . We came back to our room 2 times to a sewer smell and reported it. They said the room below was having problems, but didn't offer to compensate for that. The pools were dirty and it was cold anyway so didn't have to use them. I would not stay here again. Read moreGenuine Expedia guest review
"DON'T DO IT!"
They didn't care about us the customer. Paid for ocean view didn't get it. The marina view is so loud at night listening to the sea lions howl all night long. And forget calling ahead for your car to be ready for you. We were on hold for 20 minutes!!!!Genuine Hotels.com guest review
"Not a well maintained hotel"
We stayed for two nights at this hotel because we were attending a reception that was taking place in the hotel. The wait to checkin at 4 pm was 25 minutes. It was a zoo in the lobby. We were giving a 2nd story room ft. The room was rundown and rather dirty. We were able to use wifi for an addittional $10 per device, park the car for an additional $25 […] a night and watch movies (regular channels were blurry) For $15.99 a movie. We ended up paying an additional $150 a day to make our stay bearable. For what we spent a night a night we could have stayed in a wonderful hotel, not this run down resort. The location was good if you were going to Sea World and the mattresses were comfortable. We tried to order room service only to find it end at 10pm. The staff was able to give us the number of a food delivery service, but when it came we were told we had to meet them at the front desk, staff would not allow them on the property. I think this defeats the purpose of room service - food delivery. Read moreGenuine Hotels.com guest review
"Not so good hotel"
The room seemed tired and dated. The door to the bathroom was jamed and in need to repair. The front door to the room was also jamming and the door handle was upside down as though it had previously been repaired. Overall, I would not stay there again. Dissappointing for a Hyatt.Genuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Although I am pleased to hear that you enjoyed the location of our hotel on the Marina in Mission Bay and the proximity to SeaWorld and the highways, I am very sorry to hear that you were disappointed with your guestroom. I assure you we take our guests' feedback very seriously and do our best to make changes and improvements based on these comments. I have alerted our Director of Housekeeping and Director of Engineering of your comments as well to ensure your comments are addressed internally. We appreciate your feedback and hope that you will consider giving us another try during your next visit to San Diego.
"NOT A HYATT"
NOT RECOMENDEDGenuine Hotels.com guest review
""MUST love KIDS and NOISE""
The hotel itself was excellent, but not once were we able to enjoy any relaxation in the pool area or restaurant because of the constant constant kid noise The Red Heron restaurant [and its staff] was excellent fine dining], but that is the only choice you have, so you have to taxi [and no water taxi service available] to get another meal option The […] bagel/coffee shop was OK but never seemed to be open when you wanted it The SPA was just OK [no jacuzzi], and they tacked on an 18% gratuity on top of the published prices. Read moreGenuine Expedia guest review
"Hôtel très bruyant"
Les murs sont fins, absence de double vitrage. Résultat : on n'entend distinctement les voisins. Mieux, au 11e étage, on entend la trafic routier, les otaries de la marina et les avions à partie de 6H30 du matin.Dès le 2e jour, nous étions abonnés au "boules Quiès" dans les oreilles et aux somnifères. Indigne d'un Hyatt Regency. Motel d'autoroute au […] mieux. Petite piscines pour un grand resort (très difficile de trouver un transat libre), restaurant hors de prix. Excessivement décevant pour un Hyatt Regency. Le service est correct. Les "corner rooms" (chambres d'angle) sont spacieuses. Attention une partie de l'hôtel n'a pas été rénovée et beaucoup de clients s'en plaignait encore plus. Il faut manifestement éviter les suites et demander la "Tower". Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sehr altes und muffiges Hotel"
Schöne Lage aber sehr altes Hotel. Die Zimmer sind muffig. Die Umbegung ist gut mit schönem Poolbereich.Genuine Hotels.com guest review
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