Northwoods Resort and Conference Center

We would definitely stay here again. Our son loved the pool and game room after a long day on the mountain, while we enjoyed Stillwells restaurant/bar. Service was excellent and our room was perfectly fine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location is strategies. Beautiful and the employee is so nice.

Genuine Hotels.com guest review

Conveniently located in the village. Nice property. Hot tub all year round outdoors. Have not tried the restaurant yet. Always enjoy my stay here

Genuine Hotels.com guest review

My favorite place to stay in Big Bear!

Genuine Hotels.com guest review

For the most part it was alright.

Genuine Hotels.com guest review

Mattresses need replacement Both bed caved in the middle! Severely specially after a day of skiing and you want to have a good rest... that don't hapen

Genuine Hotels.com guest review

Jacuzzi was not hot but luke warm an is a good walk to get there. Other than that decent place to stay for the money.

Genuine Hotels.com guest review

So cozy.. Love the fireplace in room.. Great food.. Located right next to the adorable downtown village.

Genuine Hotels.com guest review

LOVED the fireplace in the room! So cozy!!

Genuine Hotels.com guest review

Wonderful Service & Friendly Staff

Genuine Hotels.com guest review

Was placed on the first floor in the back corner of the hotel.. View of a wall. Not impressed, this place for the price

Genuine Hotels.com guest review

Great spot but there are several problems: 1. The room had graffiti made of gum in several locations that in my opinion wouldn't have been hard to clean if they had bothered to try. It kinda ruins the ambiance of the fireplace when there is old chewing gum strewn across it. 2. If you are looking to party, this is a great place. If you want a reasonable […] night's sleep, go somewhere else. Our room was flanked by several groups which partied very loudly and ran screaming through the halls, not until a reasonable time, but until 5:30am. We called the front desk at 3:30 to complain and they came and "broke up" one party, although the person who was supposed to be breaking up the party stood right outside our door talking loudly with a few of the group members for at least 45 minutes. I understand that there is only so much the hotel can do about such issues, but when we approached the manager the next morning he was very unapologetic and rather rude. 3. Perhaps this also should have been #1, but there are signs everywhere warning that food and beverages served on premise contain chemicals know by the state of CA to cause reproductive harm, birth defects and even cancer. A second sign warns that those chemicals are present on premises and doesn't specify in the food. I'm sure there is a reasonable explanation for these signs, but no one seemed to have one. We received two conflicting stories about the signs 1-that it referred to the grease on the cooking pans so you'd have to lick the pans to be exposed and 2- it was because they had cleaning substances on site and all hotels with restaurants had to post those signs. The second is obviously false because I've been to many hotels with restaurants with no such warning. It seems to me that perhaps even the staff have no idea what they're being exposed to. It may or may not be a real threat but guests have a right to know what it is and make the decision for themselves. I also think that those warnings should be listed on h Read more

Genuine Hotels.com guest review

The one redeeming quality of this hotel is that it's located in the Village, but it lacks nearly everything else. Rooms are low rate, beds, sheets and pillows are awful. Actual bed sheets didn't fit and weren't entirely on the bed when I checked in.

Genuine Hotels.com guest review

Well, I'm always looking for a low to moderate price stay at Bear. Got a great deal through Expedia. At one time, Northwoods was the place to be. Those days are gone. It's still OK, and in comparison with what's available for the price, maybe a little better than average. BUT, the age and wear are showing. It's time for a refresh. In a moderately priced […] hotel, I look for a few things: comfortable bed, good shower and a TV that gets a little more than the big three, and a good level of cleanliness. Bed was a little soft from age, shower passed muster, and the TV was eh, OK. TV was last gen, stations had been reduced recently as the on screen id's didn't match the channels. Beyond that, carpet was stained, stairway was dirty, and no one has cleaned above 5 ft. for a while. Management needs to step it up. Ownership needs to invest some $$. Read more

Genuine Expedia guest review

This place is not bad considering it's in Big Bear Lake, which feels like a very poor man's Lake Tahoe. The hotel is very clean and the staff are great. The condition is just okay--the air conditioning didn't work in my room (I heard a lot of guests at my conference complaining about this), and the TV was ancient, with no cable movie channels, just […] pay-per-view. But, it's a great location right next to the nice part of town, and it seems to be the best place to stay in town, so I'd go there again. Read more

Genuine Hotels.com guest review

This place was okay, but nothing outstanding. The staff were friendly, the layout of the resort was nice, the pool was great. My kids loved the game room. The air circulation in the rooms was pretty bad - it was super stuffy and warm (not great for summertime). The chairs in the room were very uncomfortable. The rooms were nice and clean and the whole […] feel was cozy and lodge-like. I would probably try a different place before returning to this one, but wouldnt object to a repeated stay if necessary. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review