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Location.
Situated in Portland's East Portland neighborhood, GuestHouse Hotel & Suites Portland is a business-friendly hotel and area attractions include Grotto. Additional regional attractions include Oregon Museum of Science and Industry and Rose Garden.
Hotel Features.
GuestHouse Hotel & Suites Portland has an indoor pool, a spa tub, a sauna, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. There is a business center on site. Guests are served a complimentary breakfast. Guest parking is complimentary. Additional amenities include laundry facilities, and self parking.
Guestrooms.
GuestHouse Hotel & Suites Portland has 82 guestrooms. Televisions are equipped with cable channels and pay movies. Complimentary wireless and wired high-speed Internet access is provided.All units feature microwaves, refrigerators, and coffee/tea makers. Bathrooms offer shower/tub combinations and hair dryers. Additional amenities include air conditioning and irons/ironing boards. All guestrooms at GuestHouse Hotel & Suites Portland are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The property is undergoing renovations. The following areas are affected:
This information supersedes all other information in this property's description that relates to these amenities.
Guests are offered a complimentary continental breakfast.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness facility.
Currently the hotel's pool and spa are out of order due to property renovations, we are sorry for the inconvenience.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
To the south and southwest of downtown, this family-friendly region claims some of the city’s greenest pastures. Hayhurst’s 52-acre Alpenrose dairy complex boasts a stadium and a velodrome. Inside the Western-replica town of Dairyville, visitors find a doll museum and opera house, among other venues. Toward downtown, Portland Children’s Museum offers still more activities for the young folk.
see all hotels in GreshamPool was out of service and shower was brokenGenuine Hotels.com guest review
Front desk help was a bit lacking. We checked in late. 9:30 - 10:00 pm; the front desk person was on two (personal) phone calls while checking us in and used some less than appropriate language. We were then checked into a room that had clearly NOT been cleaned; unmade bed; things in disarray; with recent cigarrette smoke smell (in a non-smoking room). […] Once we made it to a clean room, it was satisfactory for the price. Read moreGenuine Hotels.com guest review
"Ok for the price"
Overall is was fine....only one ice machine worked, 3 rd floor and who had to bump it to get ice out, other then that OKGenuine Hotels.com guest review
"Maintenance"
Room was adequate and so was continental breakfast. Very disappointed in the fact that the pool and spa were out of service. One of the main reasons we use Hotels.com is to make sure we have a pool and spa for us and our young children. Would have been nice to see that disclosed about the hotel servicing those amenities at our time of stay because we […] would have booked somewhere else. We have stayed in this hotel before and were pleased when all the services were available. Read moreGenuine Hotels.com guest review
"Out of Order"
We booked this hotel specifically because it had an indoor pool. When we arrived, the pool, hot tub, ice machine, and vending machines were out of order. Also, breakfast was sub-par. Bread and bagels, deep fried sausages, and sugary cereal were all that was offered. For these reasons, I gave a lower overall rating.Genuine Hotels.com guest review
"Out of order"
Pool and spa closed for maintence the entire time. Ice machine out of order. Continental breakfast consist of coffee, toast, bagel. They caught towels on fire in dryer on our first night. Washer and dryer were old and took entirely too long to wash and dry. Not a good stay.Genuine Hotels.com guest review
I did not like that the t.v. had bad reception. T he breakfast was good, when they have biskits and gravy. rooms are spacious and comfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"So so"
Chose hotel b/c of sauna and hot tub. hot tub was out of order. Only 1 vending machine in the hotel, and it was sold out of water and lemonade. Sauna was nice and hot. Pool was relaxing, once the shady characters left (There was a woman who left 3 small children alone in the pool for a long time. We reported the children to management. The woman came […] down seconds before we called police. She was accompanied by several unsavory characters.) Went down to breakfast twice - no sausage, just cereal and toast. Staff was nice. Room was clean. Location was great. Read moreGenuine Hotels.com guest review
it worked for us, departing PDX at 730am, we needed affordable lodging close by. All was good until the night desk clerk started his shift. A sketchy arrogant jerk with no sense of hotel hospitallity or idea of customer service. This guy should not be in the front desk position. He was not congienial or considerate at all and pretty much tried to pick […] a fight with me. Read moreGenuine Hotels.com guest review
"Ok to crash in"
It was ok to spend a night to save a bunch of driving it would have been nice to know that the hot tub wasn't working but overall it was okGenuine Hotels.com guest review
It was fine with the fact that the hot tubb is still out of commision since the last time we stayed there in june or july the front desk lady said it just went out again. not sure if I buy that one.....The ice maker on the first floor still has an out of order sighn on it they should dust the sighn to let people think it just broke down like the hot […] tubb. and the only ice maker that almost works is on the third floor and if you beat it hard enough and wait a while you could get lucks and get enough ice for a warm soda.....With those two things out of the way the overal stay was pretty decent nice rooms and quiet nightsl..... Read moreGenuine Hotels.com guest review
"Bad customer service"
The room was fairly clean (except for around edges of carpet, under bed, behind the desk.) The maintenance was terrible. Peeling wallpaper, towel rack torn down and brackets left on the wall. I can over look all of that, except the terrible customer service. It took 20 minutes when I arrived before someone finally came to the desk (despite ringing the […] bell many times.) One morning I asked if I could have clean towels and my garbage removed as I was expecting company. The front desk girl told me I would have to wait for house keeping. I tried asking if they could come and do it now, as it was 11 am and my company was coming any minute. She hung up on me. I had to track down the housekeeper on my floor. She graciously gave me new towels and garbage bag. Read moreGenuine Hotels.com guest review
"The Haunted Toilet"
The Bad: We got the room with the haunted toilet it would flush by its self. I think it needed a new flapper. The beds are not to great. The first night the cleaning lady took all the bath towels in the room and left us with only one. I went to get a new one and the guy at the desk was dead asleep I had to poke him to get him to wake up.... The good: […] Great Value. Easy to work with. Covered drive up was great! no wet bags! Got there about 30 mins before check in time and we still got a room! And not too far from down town Portland. Read moreGenuine Expedia guest review
"Nice people. just no working amenities!"
While the people were very pleasant....we had to change rooms, at the desk persons request, because the tv wasn't working properly...so we moved down the hall to another room. The tv worked so that was great, but I went to call the desk clerk to tell the the new room was fine and the phone didn't work...my concern being if one had an emergency...no […] phone! Also, I don't think any of the vending machines or ice machines in the place worked. they all had out of order signs on them! The morning breakfast was so-so, no fruit, eggs,bacon or sausage. They may have had it but, didn't when we went downstairs. We went downstairs at 8:00 not too early or late! Read moreGenuine Expedia guest review
"Good for the price"
We got a good rate and the hotel was fine. The front desk guy was helpful and nice. Nothing super but certainly acceptable.Genuine Hotels.com guest review
The advertised "full hot breakfast" consisted of a crockpot of sausgae gravy to go over cold biscuits, toast and cold cereal....i was unimpressed and disappointed. the pool was dingy and "cool" and spa out of order...the room was nice but listening to a child above till after midnight wasnt fun. in attempting to call the front desk, the phones didnt […] work...when passing the front desk to leave or return none of the staff spoke... Read moreGenuine Hotels.com guest review
Clean room, tiny pillows, and no fruit at breakfast, and the coffee was terrible (I expect decent coffee in portland). But for the price not bad.Genuine Hotels.com guest review
"One nighter."
The lights were burnt out in the sink and living room area. The toilet seat was really loose.Genuine Expedia guest review
"hard to find"
It wasreally hard to find. kind of tucked away. I thought it wasjust me, but my friend and others got lost as well. everyone on staff was very nice, the rooms were clean. they could use some extra care like big cracks in the ceiling. It was pretty quiet for the most part, even though we were there for the dead show. lol. The price was right, and I would […] consider visiting again now that I know where it is. Read moreGenuine Hotels.com guest review
"not quite there"
Our stay was ok. we arrived the first night to a parking lot full of people chatting and no where to park after a meeting let out. The photo of the breakfast shows a waffle maker and it wasn't there and the rest of the breakfast was not so good.Genuine Hotels.com guest review
"Good size rooms for the whole family"
I was pleased with the hotel rooms and the poool area. Unfortunately the breaskfast wasn't at all what was expected. The dining area was too small and the "hot continental breakfast" didn't even have a waffle maker! But instead a toaster and hot water for instant oatmeal. Overall though it was a comfortable stay for the night.Genuine Hotels.com guest review
"Last minute booking"
The hotel was nice but lacking a few things, not enough wash cloths, no coffee cups and the shower curtain did not reach the length of the tub, it kept walking if you will, so that you could see the toilet and water all over the floor. But room was clean and bed comfy. Wish breakfast went until 10 rather than 9, but that is just a preference not a […] problem. Read moreGenuine Hotels.com guest review
"Far from the city"
The room was comfortable,however my daughter and I was frighten when we came back to the room the hotel was full of police officers storming into the hotel. We thought it was an episode of cops! Not to mention the hotel sits in the middle of the hood crack heads walking through the hotel just made you uncomfortable. All we wanted to do is get in the […] room and lock ourselves away until the morning. Read moreGenuine Hotels.com guest review
"Good Deal for the Price"
Not in the best part of town but room was clean and comfortable and staff was friendly. Breakfast not the best but it was free. I would recommend to friends but with conditions, rate was better than most.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Room was much larger than expected , surrounding area was not great but it was close to Freeway. Breakfast was very disappointing, they had one tub of cream cheese that they expected all guests to use (yuk) and the selection was so small that they shouldn't even offer breakfast.Genuine Hotels.com guest review
"pretty nice hotel for family, but rude management"
I always figured the manager should/would be the most understandable, considerate, and nicest, but in this case I was wrong. Was wrongly informed about a "later" checkout fee #had to work a few hours in the morning and only have one car so had to have my bf and daughter wait until I got off to go home#. I even called in prior to booking the hotel to […] ensure it wouldn't be an expensive fee, was told it would be about $5-$10 fee #"but most likely $5"#, and to check in with the front desk in the morning to remind them. Did exactly that, but the person at the front desk in the morning said it's a $15 fee, I was flabbegasted, and she said to talk to the manager when I come back. Came back after work, talked to the manager who was extremely RUDE #told me she doesn't know what the guy at the front desk from the previous night was talking about and that the fee is $20# and indirect #telling me it would be $20 so I asked for confirmation, "So I have to pay the $20 even though I was wrongly misinformed?#. Eyes rolling and with attitude she said, "OKAY, this time you don't have to pay,but you said you would check out by 1pm so you have to be out by 1pm, no later" and left back into the office. Guy at the front desk was very nice and informative during check-in so props to him, but the manager needs an attitude and customer service class. Will never stay here again thanks to her. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"everything was just ok"
the room was average, food, just the normal food items-no fruit, we will find a hotel room closer to the airport, next time.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
nice, big rooms. breakfast is sub-standardGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good cost but some problems"
Hot tub down for the stay, soda machine missing most choices. Some reception staff had trouble understanding simple requests, however friendly overall. Cleaning staff very efficient.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Smoky but friendly"
All the rooms seemed to smell like cigarette smoke to some extent. But they were very friendly and helpful. Not a nice neighborhood, but not the worst ever. Not far from Portland. The bed was pretty nice but they had tons of tiny pillows instead of regular size pillows. Oh, and no screens on the windows, which I found weird. And the sound doesn't come […] through on some channels. But it was a good value for the price! And nice people. Read moreGenuine Hotels.com guest review
"Acceptable...but short on upkeep and breakfast"
When I arrived I discovered the jacuzzi was out of order, there is a $20 charge for using the sofa sleeper (no sheets on the foldout bed), the condition of the room was a bit worn. The breakfast did not include any fruit...all carbs like cereals, biscuits, bagels, toast along with some juice and coffee. This apparently used to be a Comfort Suites hotel […] as the wifi network still was labeled with that name. If you just need a place to stay for the night and want a average hotel, this is the place. Don't pay too much! Read moreGenuine Expedia guest review
"Just OK"
For the money it was just OK. Nothing overly special. Probably could have found better for less. Hotel was a little run down in need of updating. Indoor pool was cold and the hot not working. 2 coin op washing machines with only 1 working dryer. Ice machine out of order as well. The room was large but the walls were real thin and the bed wasn't the […] worst but far from the best. Plenty of places to eat near by with a grocery store across the street from the location and only blocks from Target. Also fairly close to the freeway. No where near down town and a good 30 min drive from the falls. Fairly close to the airport but again probably could find better for less closer to the air port. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
I was disappointed that the hot tub was not working as I picked this place for it and for breakfast which was also very disappointing. Otherwise it was a nice place to stay.Genuine Hotels.com guest review
Nice hotel. Has an indoor swimming pool. But as with many hotels I've stayed at recently it too did not have working ice machines anywhere except the 1st floor. The jacuzzi by the pool was out of service too.Genuine Hotels.com guest review
"Fine and clean"
All was a good value and comfortable but breakfast was terrible.Genuine Hotels.com guest review
"Alright, but not Great"
Area of town wasn't so great, looks like they blocked off one entrance due to car break ins. Staff was arguing heatedly with eachother when I went to check in. Room was big and spacious, but there was mud or possible something even worse in the shower when we checked in. Ice machines didn't always work, breakfast seemed a little sketchy to me. But hey, […] you get what you pay for, it was okay for the price, but I wouldn't choose to stay there again. The walls look a little dilapitated and the hot tub looked disgusting and was out of service. Read moreGenuine Hotels.com guest review
The staff was very friendly. The lobby looked nice. The room looked nice upon entering. However when I noticed the number of stains and discolorations on the comforter I got pretty grossed out. I pulled the comforter and blanket off of the bed and got my sleeping bag out of the car. Seeing how nasty the bed spread was made me uncomfortable and unsure […] of the cleanliness of the rest of the room. Read moreGenuine Hotels.com guest review
"Close to 181st exit off I-84 in Gresham"
This is a hotel that is starting to show some wear, but it was obvious new management was giving their best effort to clean, paint, landscape, etc. My room had a new comfortable bed & bedding. The wi-fi never failed, but my key cards wouldn't keep charged. I was disappointed that the hot tub was out of order. In addition to coffee/juice the breakfast […] only offered biscuits & gravy, cold cereal, white bread & bagels for toasting along with generic strawberry jam..only.... No butter, cream cheese. The feeling was: we're doing as little as possible to save $$. Some yogurt would have been helpful. For the price and proximity to where I needed to be Read moreGenuine Hotels.com guest review
Good value for the price! The breakfast was a little skimpyGenuine Hotels.com guest review
"looks are deceiving"
The hot tub filthy and the jets didnt even work. The front desk clerk was to inconvenienced to give customer service, when they cant find my reservations, but as the customer u have your confirmation number, and already been there for half a week. the person just e stands there doing nothing, while your there on business and need to get to your meeting. […] nice customer service. NOT. Read moreGenuine Hotels.com guest review
"Good value, but not the nicest neighborhood..."
Generally, it was fine. However, the advertised 'free wi-fi' was anything but useful...I was never able to actually get online in my room. The staff was nice and pleasant...the breakfast was adequate. Scary neighborhood...too many emergency vehicles racing in the night. Close to I-84...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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