Red Lion Hotel Portland Airport

We were told by Hotels.com that we would be able to park at the Red Lion while we took a flight out of state. This is NOT true! When we arrived at the hotel the manager refused to uphold what we had been told with a "too bad so sad" attitude. He blamed hotels.com and us for the error. We were forced to find alternative arrangements for parking at the […] airport. Very poor service!!! Read more

Genuine Hotels.com guest review

Other than being close to the airport, this Red Lion is masquerading as a Ramada Inn circa 1985. No elevator, musty smell, front desk errors, and more. Beds were comfortable and shuttle staff were friendly and helpful but that was it on the positive side.

Genuine Hotels.com guest review

Room was horrible, looked like it wasn cleaned prior to getting there. There were balled up dirty socks left under the sink in the bathroom, some nasty gunk on the floors, and the nightstands and desk both were uncleaned and sticky.

Genuine Hotels.com guest review

I was very disappointed. This hotel was not up to the Red Lion's usual standards. When I checked into the room (room 171) there was day old coffee in the coffee pot, day old coffee grounds in the coffee pot and urine on the toilet. There was hardly any water pressure in the bathroom sink, the air conditioner/heating system barely worked and the television […] was pixelating to the point it was unwatchable. I spoke with the general manager the next day about the the coffee pot, urine stains and TV.I did not mention the water pressure or air conditioner/heating system. He offered to move me to another room or to fix the TV and make sure the room was properly cleaned. As I would not be returning to the room until late that night I opted to have him fix the TV. When I returned that night the TV still did not work properly. The next day I asked to be moved to another room. They put me in room 159 and everything in that room worked properly; good water pressure, good air conditioning/heating system and good TV. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was incredibly hot and even with the AC on, it continued to pump warm air. We shut everything down and opened the windows to get the heat out. Our coffee pot also didn't work for morning coffee. We reported these issues to the woman at the front desk and she recorded the issues and said she would plan on communicating them to housekeeping and […] maintenance. We have stayed at this hotel before without any issues and I expect the same in the future. For us, it was a fluke thing this time. Read more

Genuine Hotels.com guest review

There was a large door to the outside below my room slamming all night. And noisy people coming in late.

Genuine Expedia guest review

We chose due to location and Red Lion reputation. But there was no elevator so my poor husband had to lug our very heavy luggage up & down again. I was unable to help due to my bad back. The cleanliness was not good. Immediately I could not help but notice that there were stains on the carpets in the hallways and they have not been vacuumed in quite […] some time as there is debris collecting in the corners. We arrived late so we were very tired. We could not close the curtains so we had a light shining in our window all night. I didn't take the time to notice the cleanliness of our room until I went in the restroom to brush my teeth and there was chocolate crumbs all over the counter and on the floor. So then I lifted the toilet seat just to check, and well lets just say it was definately not clean! Then I started looking around the room. There were stains on the bedspreads, dirt in the corners, the coffee maker hadn't even been rinsed. It amazes me how people try to cut corners on their job and try to pull it off, hoping nobody will notice. Someone in housekeeping isn't very appreciative for their job. Unfortunately we had booked a night upon our return as well before going home, so we had to stay another night. I met the manager upon checking out and he asked me about my stay. I addressed a bit of concern and he said he would take care of it, and compensated me some. I just think its sad because this hotel has sooo much potential. There is more, but I will stop there. Read more

Genuine Expedia guest review

I stayed here a couple weeks ago and couldn't say enough good things about it. This time however, my experience was not the same. The carpet in this room had sticky spots, the carpet tack at the bathroom door was sticking up. The bedside lamp did not have a secure connection to the outlet and kept blinking. The lamp on the desk had a loose outlet. The […] pillows last time were wonderful, 3 foam and 3 soft. This time there was only one soft one and the foam are too hard for us. So we did not get a good nights sleep. It seems as though this hotel's stay depends on what room you get. Good luck. Read more

Genuine Hotels.com guest review

Furnishings were old, curtain was torn from wear, and hallway had the smell of bleach. The whole place seemed out-of-date, musty and tired. Dining was a Sixties coffeeshop and bar that was nothing special. On the plus side, the staff seemed very friendly and there was free wireless, but that was not enough to make me want to stay here again.

Genuine Hotels.com guest review

Room is not clean , sheets , bed cover , towels are old , staffs are not friendly , 11:30a call to request a van to the airport at 1:00 p , still have to wait 20min for the van , unhappy !!

Genuine Expedia guest review

It was a place to sleep. I would not book a room at this hotel again. The place seems old and cold. The onsite restaurant is gross.

Genuine Hotels.com guest review

Hotel was old and not in good condition. It should not be rated higher than a two star hotel.

Genuine Expedia guest review

The hotel was very difficult to find, the interior hallways were dingy and dirty. The hotel was supposed to be non-smoking, but my room had a strong old smoke odor. I almost moved hotels, but didn't want to lose the money I had already paid for this hotel. I definitely would not stay here again.

Genuine Hotels.com guest review

Great it's close to airport, but hotel seems old, unkept, and sort of smelly. Bed and bed cover where aweful.

Genuine Hotels.com guest review

After driving 13+ hours from Philadelphia to Chicago, then flying to Portland, arriving after midnite, I was given a room at the back of the property. First thing in the morning, I was awakened by a constuction crew directly outside my window. I'm pretty upset about getting so little sleep and the manager did nothing to compensate for the desk clerk's […] ignorance, nor was I permitted a late check-out. Otherwise, it might have been a nice stay. Read more

Genuine Hotels.com guest review

Room must have been a "dog room." Carpet was filthy. Also, although I pre-paid for this room w/ my own credit card, they wouldn't let my husband check in w/out a major cc to cover "incidentals." There were no incidentals (or even places for them) in the hotel. Won't stay there again.

Genuine Hotels.com guest review

Its not my favorite place to stay. Besides the restaurant in the front hotel food is a long ways away. The hotel is old, and the maids turn up their radios all the way in the morning and it wakes you up... The 2 nights I stay here, both mornings the maids open up the door without knocking... It will be the last time I stay there...

Genuine Hotels.com guest review

I was totally blown away when I can back to hotel after working all day and to find my room door jared in the open position. I reported this to front desk and they acted like no big deal. So will never stay at another Red Lion hotel if security is not present which it is not. I pay for a secure room period. It does look like nothing was taken it is […] just the principal and lack of it. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Too hard to find, off a one way street that makes it difficult to get in and out without a GPS. Clerks at desk didn't know how to get onto the main highway that cuts through town. Bed was comfortable, with nice sheets. Not much else.

Genuine Expedia guest review

The hotel is right next to the airport which is nice. However, the hotel itself is dated. Old furniture, old wallpaper and the A/C is TERRIBLE! It never got cool in our room. The restaurant is gross..and the little lounge is again dated. However, the employees were all very nice and helpful. If you are on business alone..this property will work. If […] you are with your family chose a different property. I saw there were several other nice properties next to the mall area. Also, try Wow burger over by the mall! Delicious!! Read more

Genuine Hotels.com guest review

Outdated and musty. tiny cramped bathroom with no fan. Dark walkways to get to buildings and bar was nasty.

Genuine Expedia guest review

Needs some renevation. Not very nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel is old, the staff are not friendly, and the overall feel of the hotel is not welcoming. The rooms are small, but this did not bother me as much as the overall cleanliness of the space. The bedding seems overused and was incredibly uncomfortable. We could hear the people next to us and above us easily. We would not stay here again.

Genuine Expedia guest review

evening staff wasn't knowledge about the area, morning staff was more helpful.

Genuine Expedia guest review

We were not treated like guests, more like just there. No smiles. answers were one worded. Where most hotels ask if there's anything they can do for you. This one was more I am so not going to do anything out of my way. The restaurant adjacent to the hotel always has one waitress and one cook. It doesn't matter what time of day. very disappointing. […] I wasn't in a big hurry but it would have been nice to be seated within a half an hour but then you had to wait to have your order taken which could have been within another twenty in minutes. It is a just okay hotel. Read more

Genuine Expedia guest review

The room was very small and smelled stale. The TV was not working properly for part of our stay and we were shocked that the maid staff did not fix the beds or clean out the coffee maker during our stay.

Genuine Expedia guest review

There was dirt in the tub which made one wonder what else wasn't clean. It should be rated a 2 star.

Genuine Hotels.com guest review

Make no mistake thatThis is a Motel, and not a Hotel

Genuine Expedia guest review

The hotel was clean, but old feeling and looking. Staff was fine. Restaurant had absolutely no ambience, and was just blah looking and feeling, and is the only one to choose if you are without a car. Location is convenient to airport, but not to restaurants and shops if no car. However, I didn't check about getting a shuttle to the nearby shops, which […] might have been a fine option. The price was good. Read more

Genuine Expedia guest review

checked into a room with dirt in the beds that were neatly made. had to make the beds ourselves after letting the night manager know and receiving new bedding. day manager refunded the entire room cost.

Genuine Hotels.com guest review

If you want to stay in a place with long term residents that block all the secured access doors open for their friends with towels then this is the drug haven for you. If you have a family or anyone else you care about, have them stay somewhere else!

Genuine Expedia guest review

The hotel was clean and the service was good. It is an older hotel that needs some upgrade...like an elevator. They did provide service to and from the airport.

Genuine Expedia guest review

This is a very basic hotel, at a reasonable price, with good shuttle service to the airport. It unfortunately lacks an elevator for accessing the second floor rooms with your luggage.

Genuine Hotels.com guest review

Old and dirty with thin towels (Motel 6 like). Needed to put a parking pass in car, very cheesy. No food service in the actual hotel. I would not recommend this property to anyone.

Genuine Expedia guest review

The hotel is aging and appears to have substantial deferred capital improvements. Common space is small, furnishings are old and don’t appear clean, and fitness facility is laughable. The room itself is okay but with other options I will not be staying here again.

Genuine Expedia guest review

The front staff member was rude and unprofessional immediatly from 'hello'. I was first over charged, I was told I purchased 2 rooms. In spite of showing her my printed confirmation that apperantly doesn't 'count' and her telling me it was my problem for making the reservation, she finally credited me back the extra room. I was then given a room key […] to a room that was still dirty from the prior guests. When my husband went in the second time to tell the desk clerk we needed a clean room he did recieve a much better response. He was given a different room and a voucher for breakfast. The beds were comfortable, could use some updated pillows but we had brought our own, the bedspread smelled like it hadn't been washed in sometime, we were exhausted and just removed it. Bathroom and room were clean aside from the musty smell to the shower curtian. Restaurant service was awesome in the am. I would say, one could get much nicer quality at the airport for the same price. I have stayed at two other 3 star rated hotels there that were great. Read more

Genuine Expedia guest review

We booked this hotel last minute and it was a poor choice for a second visit. I stayed with my 15 year old daughter and she asked why are we staying in the place. we were a few rooms in from a back door which was a revolving door of people coming and going. I am not sure what was going on a couple of rooms away but people came and went for hours the […] fist night. They were loud and the door continued to slam for hours. There was also a dog barking from time to time. Since we were close to the door people were smoking outside of this main door so there were butts everywhere and the smell of smoke made it to our room including someone smoking week at one point. We let it go because we had so much luggage from a ski trip earlier in the week we didn't want to pack up and move. I stayed here on other time in the fall and was close to the front desk which was OK. There are no breakfast plans available for this hotel. I would not stay here again and would pass on this property. Read more

Genuine Expedia guest review

Absolutely the MOST uncomfortable bed I have ever "not slept" in. It was SOFT and I like a firm mattress. We wee in 118 the accessible room. Everything else was ok but we will never stay in a Red Lion again.....get new beds!!

Genuine Expedia guest review

We had a bad surprise when we arrived that management no longer allowed extended parking when you travel. This is the only reason we booked the room and they told us to go park at a park n fly, which costs has much has the room, you might as well get a nicer hotel that includes parking. Side note you do get parking directly through the hotel...

Genuine Expedia guest review

The first impression we received was very negative. When we called to get directions, the receptionist was very abrupt, unfriendly, and even rude to my wife. When we arrived at the hotel, check in was very prompt. However, when we reached our room, it was very small. With the King-sized bed, there was little space to move around the room, especially […] with any kind of luggage. The bathroom was equally small. Otherwise, it was very comfortable and conveniently located. Read more

Genuine Hotels.com guest review

I am not really a hotel snob. I can hang just about anywhere and find something nice to say about it. This hotel not so much. I booked it off the Red Lion name and that was my mistake. The staff was friendly enough, parking was convenient and free. No free breakfast which should definatley be included to perk this place up (though I am not sure I would […] have eaten anything that came from this place). The hallways smell horrible and were surprisingly HOT that is taking into consideration that it was about 45 degrees outside. Once we hit the hallways we were burning up. The rooms are old and not fancy at all. (I read a comment from the Red Lion on another site that said they just remodeled......hum, I definately could not see it at all). We immediately locked and bolted our door the moment we entered because we didn't feel safe. You can hear the airplanes overhead pretty early in the morning and hotel cleaning staff starts vacuuming around 8:30am which you can hear them doing from the first room to the last room b/c the doors and walls are thin. Seriously this place is disgusting. Portland is a beautiful city to visit, I personally would stay downtown if I were to visit again. This place was way too skanky, stay away!!!!! Read more

Genuine Expedia guest review

The front desk staff was rude to someone on the phone as we came in. The room was clean, but there was a terrible odor throughout the room, Hard to sleep due to smell

Genuine Hotels.com guest review

Despite a recent renovation, the Red Lion still feels very old. There is a very strong smell throughout the hotel. It's difficult to place the particular odor or source. The room is very small and cramped. The TV is an older tube-based model, and smaller than I would have expected. The walls are paper-thin so you hear everyone (and they hear you). There […] is no elevator, so reaching your room may require an ascent on a metal staircase, outside, exposed to all the elements. Despite a large parking lot, there were never any available spots -- probably because Red Lion rents long-term parking to airport travelers. Despite it's close proximity to the airport, the hotel is on a one-way street that funnels you away from all the action. This makes getting around a little difficult. Read more

Genuine Hotels.com guest review

Overall, I was not pleased with the hotel. It smelled like smoke and the staff were not really helpful or polite. I tried to call the lounge to order food and no one answered the phone after many rings and calls. I called the front desk and they were no help. Won't recommend nor stay there again.

Genuine Expedia guest review

I will never stay in this hotel again. The most serious problem was that when we returned to our room about 9:30 PM, there was absolutely no parking available anywhere at the hotel. The reason for this was that they had booked a large foosball event which went on till 2 AM, plus they also said they sell some of their parking spaces for use as long-term […] airport parking. In other words, they are making extra money by selling the parking spaces reserved for guests to others, leaving guests with no place to park. We had to wait half an hour before they found us a parking place way on the other side of the hotel from our room, and there was a long line of other guests with the same problem. The other problems were minor by comparison, but they added up to an unpleasant experience: the desk clerk wasn't cordial, the bed wasn't level and had only one thin blanket, the whole hotel had an unpleasant smell, both in the room and the hallways, one of the bathroom light bulbs was burned out, the room was very small and cramped, and the upholstered chair was unusable due to a stain which nobody would want to sit on. Read more

Genuine Hotels.com guest review

Our bed was extremely soft and we did not sleep well at all during our stay. Our tube TV had a loud buzzing noise and it took maintenance two days to respond (I believe the call was never sent). When we called back to ask about the TV, maintenance responded 'right away' and replaced our TV with another TV that did not buzz as loud. Overall, if you are […] coming to town to work or do business close to the airport, this place will work. it's quiet and the shuttle drivers were all very considerate and accommodating. However, if you are coming to town to experience 'downtown Portland' and do not plan on renting a car, I would not recommend this hotel. Read more

Genuine Expedia guest review