Hampton Inn Winchester-University/Mall Area

We are in Winchester several time a year. Our daughter goes to SU. This is our first time staying here. People are very nice and lobby is nice. Rooms are small and the wall very thin. A lot louder than I would like. But for 99 dollars with breakfast included, it's not bad. Very close to 81 if you need a stop over.

Genuine Hotels.com guest review

Room was small

Genuine Hotels.com guest review

I realize that bio-degradable is important.But if you use cups and cutlery that can be re-used time and time again there is nothing for a landfill.Donate these items when the hotel feels it is time for a change.A cup of coffee in cheap paper picks up the taste of the paper.Couldn't drink it.

Genuine Hotels.com guest review

Although it is to be expected that a hotel under renovation cannot provide the seamless, quality stay expected, we should have been notified when reservation was made that a renovation is in progress. Main entrance was closed and directions to alternate entrance were not easy to find. One reservation clerk listened attentively to complaints being verbalized […] by a guest; the other clerk was intent on giving excuses rather than listening to the needs of the guest. Dining area was cramped and VERY warm. Overall feeling of stay was a bit depressing. Read more

Genuine Hotels.com guest review

Personal detail - checked in at 4:00pm on Sunday, November 25, 2012. One other couple was checking in ahead of me. Got checked into a room and then called the Front Desk to ask to speak with the person responsible for telephone communication. A young woman who identified herself as Brittany and said she had just checked me in, asked how she could help. […] I told her my wife would be calling the hotel at 4:30pm and would identify herself as calling from Budapest, Hungary and would give her my room number to be connected to - could she handle this? The young woman said she'd be happy to do it. When my wife called at 4:30pm she was put on hold for over two minutes! She finally had to hang up and send me a text message detailing what had happened. At that point, I called the Front Desk from my room. When I asked what went wrong? Brittany told me that she had become VERY busy and couldn't transfer my wife's call, but had asked her to hold!!!! Read more

Genuine Hotels.com guest review

This hotel was better than most hotels I stayed at on a recent trip, but below par for a Hampton. The rooms and public areas were quite small and the breakfast area was far too small to accommodate the number of guests in a hotel of this size. The hotel seemed fairly new, so if this is the new look for Hampton Inns they likely will lose business.

Genuine Hotels.com guest review

Requested adjoining rooms for family to be.close. got rooms on same floor, but 15 rooms apart. Construction crews were painting and drywall repair in adjoining rooms. Caused a paint/drywall mud smell in whole hallway. crews began work at 0730, waking up everyone in party. hotel did not appear to be full. have stayed at hampton inns many times before […] and this was the.worst stay with hampton. Read more

Genuine Hotels.com guest review

My husband and I only stay at Hampton's when we are travelling either for business or personal. This Hampton in particular was not up to the same standard as other Hampton's we have visited. The dining area and guest check in was not as nice. The staff were also not dressed professionally. The room was smaller than other Hampton rooms we have stayed […] in. When I called and asked for a cot, the clerk immediately brought it up which was nice. I will still stay at the Hampton when I travel. This one just was not up to par. Although, it looked like they had some construction workers in there updating their units when we checked out. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We LOVE Hampton Inns, BUT this one was not up to the standard! The location was great, right off I-81, and the price could not be beat. The main problem is that the hotel is old and not very soundproof. Traffic noise could be heard, although not too bad. But the conversation in the room next to us at 3:00 am was all too audible, as were the doors closing […] (they stick) up and down the hall. The rooms were smaller than the newer Hampton Inns, and the brekfast buffet was not as good. When we tried to adjust the shower head, it sprayed water over the shower curtain onto the bathroom floor. The price was half what I expected to pay anywhere else, but, if money is not the main concern, I would opt for another Hampton Inn. Read more

Genuine Hotels.com guest review

Will go again, my try a diff hotel.

Genuine Expedia guest review

When we arrived at the hotel we were given 2 rooms just a I ordered by a very attentive receptionist. In our room with 3 adults the room had not been made up and looked as though it belonged to another client. Returning to the desk they had no idea why the room was in a shambles. We proceeded to dinner while they decided what to do. On our return we […] were given another room, which should have be given at the moment we complained about the room. Considering we had reservations and were inconvenienced no discount was offered then or at checkout. HARD BEDS. Very uncomfortable. on a better note the breakfast was excellent and the coffee was the best I have had at a hotel. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Booked this hotel through the website. Upon check in my credit card was taken "for incidentals". What they didn't tell me was this meant they were CHARGING my card 20% of their regular price for my hotel room to my card without telling me, or having me sign a receipt. Can't get anyone to take my calls or give my money back!

Genuine Hotels.com guest review

If you're used to staying in Hampton Inn's, you'd find that this one in Winchester definitely needs a makeover. There were ants in our room and the carpet was wet and sticky (assuming due to the humidity?). The rooms were small and outdated. However, the service and people on staff were great as usual.

Genuine Hotels.com guest review

When asked if I would recommend this to others, I said "no". The main reason for this is that the entire hotel smelled like cigarette smoke! Also, my bed was not very comfortable; it was lumpy and the bed frame was very unstable.

Genuine Hotels.com guest review

our room was next to the storge room when the maids came in at 6 am to start cleaning we were waken up the walls in this hotel were paper thin you could here every conversation in hallway and in next room. this was very disappointing as we always stay in Ha[ton inns and have never had this problem

Genuine Hotels.com guest review

We've stayed at a lot of Hampton Inns, but this one let us down somewhat. While it was comfortable and clean, which we can say about a lot of hotels which are priced more affordably, it was definitely in need of some updating. It just seemed a bit worn and shabby compared with other Hamptons that we've visited. The breakfast on the other hand was plentiful […] and offered lots of choices. The real annoyance was the Saturday night noise from the parking lot of the hotel next door. It must be a bit of a hang-out because cars kept revving very loud engines until midnight. Thank heavens it stopped then, and we were able to get some sleep before an early morning rising. Overall, as we said, it was clean and comfortable, but not up to the Hampton Inn usual standards. Read more

Genuine Hotels.com guest review

Hotel was ok. Not one of the best Hamptons I've ever visited. The rooms were tiny, or at least it seemed that way with how much big, oversized furniture they squeezed into the room. With more than one person, it seems very crowded. The two big annoyances were: stink bugs in our room (they're invading this area of the country, so it wasn't a huge surprise, […] but still not appreciated) and the maid banging around early in the morning. She slammed her cart into the wall in the hallway that adjoined our room, played blaring music as she cleaned (which came through the walls), and vacuumed outside our door early on a weekend morning. If the rooms were better sound-proofed, this wouldn't have been such a problem. Overall, the hotel was just ok - but I'd likely not choose this particular one again. I expect a bit more from Hampton. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

greeting at hotel by staff was less than enthusiastic, very matter of fact, rushed. The room was dark and musty smelling. the bedspread, though by design lumpy, was uncomfortable to sleep under. Bed too soft and lopsided. so the night's rest was not pleasant or restful. enjoyed wireless in room, thank you. coffee in room was nice too.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When my husband and I checked into the hotel, we were assigned a room definetly meant for handicapped (which we were not). Overall the room was ok, however, the bed was extremely on the lumpy side and had little to no support. I woke each morning with a back ache. Found a candy wrapper that had fallen behind the one night stand from a previous occupant, […] so housekeeping must not check too well for trash items. Staff was friendly and the breakfast items were hot and tasty. Would stay again, but a firmer bed would be nice. Read more

Genuine Hotels.com guest review

Middle-of-the-road hotel showing signs of aging. Breakfast okay (waffles were popular, although they also served eggs and smoked sausage).

Genuine Hotels.com guest review

Hotel and rooms are dated. Wireless inet is iffy. Outdoor pool was nice. Small fitness area. Typical Hampton breakfast. Very limited outlets with extension cords all over, except at the front desk. Closet is a RTA box. Bathroom is small. Was clean and sleep was nice. Price was very good.

Genuine Hotels.com guest review

The room was tiny! The small size wasn't helped by the fact that they put a lot of huge furniture in there. Too much furniture, not enough walking space. One of the towels was a little dirty, looked like it had been refolded after it had been used, and the carpet felt dirty on bare feet, although looked clean. Staying there wasn't a bad experience […] though. The bed was comfortable and it was quiet,do I slept well. The breakfast was nice in the morning too. No complaints there. Read more

Genuine Hotels.com guest review

The first time I stay here I had a very good experience. On my trip home from Canada, I decided to stay here again. This time things did not go so well. The bed was a little uncomfortable this time and the room had an ant problem that I brought to the attention of the front desk.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review