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Location.
Located in Covington (Covington - Florence, KY), Embassy Suites Cincinnati - RiverCenter is close to Northern Kentucky Convention Center, Paul Brown Stadium, and National Underground Railroad Freedom Center. Also nearby are Great American Ball Park and Carew Tower.
Hotel Features.
Embassy Suites Cincinnati - RiverCenter has an indoor pool, a spa tub, and a fitness facility. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). Business amenities at this 3.5-star property include a business center, secretarial services, and audiovisual equipment. Dining options at the hotel include 2 restaurants along with a bar/lounge. A complimentary manager's reception is available on select days and guests are offered a complimentary breakfast. The staff can provide wedding services, event catering, and cell phone/mobile rentals. Additional amenities include gift shops/newsstands, laundry facilities, and complimentary newspapers in the lobby. Guest parking is available on a limited first-come, first-served basis (surcharge).
Guestrooms.
The 227 air-conditioned guestrooms at Embassy Suites Cincinnati - RiverCenter include MP3 docking stations and safes. Beds have pillowtop mattresses and signature bedding. wireless and wired high-speed Internet access (surcharge) is provided. 32-inch LCD TVs are equipped with premium cable channels, first-run movies, and pay movies. All accommodations provide desks, ergonomic chairs, and multi-line phones with voice mail. Bathrooms offer shower/tub combinations, makeup/shaving mirrors, hair dryers, and complimentary toiletries. All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary cooked-to-order breakfast. A complimentary manager's reception is offered in the evening each day.
Behle Street - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Noble Romans Cafe - This café serves lunch and dinner.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Surprised to see a dirty Embassy Room"
I stay at Embassy's often and was extremely surprised to see the room my family and I had was so dirty. The bed spreads were old and dingy loing to the point the material was balling up. The bathroom and bedroom doors both had wood repair on them but unpainted. There was clearly a water leak in the bathroom with wet carpet on the bedroom floor closest […] to the bathroom. Very surprised by this but worth mentioning. Read moreGenuine Hotels.com guest review
"indians fans"
Great hotel. Easy walk across the bridge to watch the Indians play. Also close to football stadium.Genuine Hotels.com guest review
"A favorite in Northern Ky."
Have stayed at this hotel many times over the years. Always enjoy my stay. This time was in the Cincinnati area for a Reds game. Decided to walk over the bridge to the game - easy walk, great moonlit night, safe environment. Pluses for me: manager's reception & cooked to order breakfast included. Comfortable beds. Pleasant staff. Minus: Property starting […] to show it's age especially in the common areas. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Poor Manager's Reception and Breakfast"
We stay in many Embassy Suites. This location had the poorest manager's reception and breakfast of any Embassy. The quality, quantity and temperature of food items was very bad.Genuine Hotels.com guest review
"very convenient"
The hotel service and atmosphere is terrific. The free breakfast was extensive and the free cocktail hours were fun. The only complaint i have is that my son slept in the pull-out bed and it was extremely uncomfortable with springs almost sticking out of the mattress!!Genuine Hotels.com guest review
"Great Hotel, I'll be back"
This hotel was very nice! It has all the bells & whistles - actually much more than I needed or took advantage of. I was in town for the Flying Pig Marathon, and this was in walking distance of everywhere I needed to be that weekend. It was VERY nice to be able to park my car at the hotel and not have to deal with the extensive city traffic on race […] weekend. The hotel was beautiful, in a decent neighborhood, and my room was very nice. the only issue I had was that the room thermometer was broken, which significantly decreased my personal comfort level. And, of course, on race weekend they were fully booked so no other room was available. But, you know, stuff happens. I won't let that deter me from coming back next time I'm in town. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Stay"
We stayed here for the Flying Pig Marathon. The whole experience was great. They set up a special early breakfast for the runners, which was much appreciated. The staff was very friendly and helpful. We had a couple special requests that they accommodated with no problems. We got a late check out, which we would have hoped could have been a bit later. […] There wasn't much time after the race to come back and shower before we had to check out. But otherwise it was great! We'll be back next year. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Although check-in is guaranteed at 3 p.m., our room was not available until 6:15!!!! Breakfast was a huge line hardly moving, so we left. Shortage of towels at pool. Manager is supposed to contact me but as of today (Thurs.) I have not heard a word so will be calling him.Genuine Hotels.com guest review
"Weekend on the river"
Visiting downtown Cincinnati, this hotel was in a great spot to easily get in and out of the city and on the interstate. There are some attractions and restaurants within walking distance, but the convention center and neighborhood are not very lively or attractive, at least where we were there. Hotel is nice, efficient and clean. Good breakfast a plus. No […] free or onsite parking, the hotel is adjacent to a parking garage at around $ 10 per day. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Overall good place to stay"
Hotel was nice. only complaint was indoor pool was not heated properly. Water was way too cold to enjoy.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fabulous all the way around"
This is a very tasteful place. Our large crew was very enchanted. the free happy hour was off the hizzy and so appreciated - we had no idea. We will be back!!!Genuine Hotels.com guest review
"Nice hotel"
Nice hotel and complimentary breakfast is a plus!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fantastic View, Good Service, I Would Stay Again."
I thought this was a very interesting hotel just across the river from Cincinnati. My girlfriend and I arrived at night and were surprised by the view when we opened the curtian and saw Cincinnati layed out before us.The staff was very polite and helped us find a nice bar right in the neighborhood with live music and a pool table. Although we were in […] Kentucky it was very easy to get to the locations we wanted, like the Art Museum and such. The breakfast was good, there is a pizza shop in the lobby and the happy hour was nice. Read moreGenuine Hotels.com guest review
"Great hotel and location!"
My husband and I were looking for a place to get away. We have stayed at Embassy Suites before and always enjoyed our stay. The breakfast was great. Staff was very attentive and accommodating. The view across the Ohio River of Cincinnati was beautiful. Great restaurants in the neighborhood. Easy to take the shuttle to Newport, Covington, or downtown […] Cincinnati. Wish they would have been more clear about their parking policy. Don't choose the in/out. It's more expensive than keeping your car in the garage the entire time. If you are going to explore downtown Cincinnati, Newport, or Covington you can take the shuttle (in front of hotel) for $1. We did have a wonderful stay! Read moreGenuine Expedia guest review
"Great for Families"
Very nice hotel for a family especially if more than 4.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great place to stay"
great place to stay the night before a game or concert - wonderful breakfast, beautiful view, loved the $1 ride to the stadiumGenuine Expedia guest review
"Great hotel for lots of room & great view!"
This is a very typical Embassy Suites, with great sized rooms and the large atrium. The staff here was really nice. The engineering manager spent time with my kids and let my kids feed the parrot, Emmy. As for the rooms, the pull out couch was more comfy than most (in my daughter's words), but my kids were 6 and 9. While I'd love to say the breakfast […] is top notch, it's not. But it has a lot of variety for a complimentary breakfast and the cook to order will be your best bet if you want a better taste. We will be back though. Read moreGenuine Expedia guest review
"Great Hotel!"
Arrived and was greeted by a very friendly guest clerk. The staff was very friendly. The room was very comfortable and very clean. This was a very impressive hotel at a very competitive price. A very good deal all around.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel for Girls Night Out"
Good experience overall. Embassy suites is a favorite of mine I go 2 anywhere I go. All of them have been clean for the most part and the care for the customer is amazing. Loved the continental breakfast and the free bar hours :) so goodGenuine Expedia guest review
"loved the pool"
I brought my Girl Scout troop to see the aquarium. They loved the pool and gym,They were thrilled with the room and the view. The hot tub was a bit too hot and I would have liked to have a towel bar in the bathroom. Overall we were very satisfied.Genuine Hotels.com guest review
"Excellent"
We just love embassy suites. They have the best beds and pillows for a good night sleep. We also enjoy the snack and drinks they have from 5:30 to 7:30 and the breakfast buffet.Genuine Hotels.com guest review
"Pleasantly Surprised..."
We arrived to our hotel about 7:15pm. They have their nightly manager reception which I thought was wonderful. The staff member at the front desk was extremely nice and helpful. Once we got up to our room, it was great. It was very clean and accommodating. Reading other reviews, I was very nervous about what our experience would be like, but after […] arriving, it could not have gone any smoother. I was not expecting a suite when we arrived so it was nice to have a sititng area and the bedroom seperately. We were visiting with friends, so this made it nice. Breakfast in the morning was good. Just enough needed to start off your day. I did not get to try the omlet bar. However, they had a variety of foods, juices, milk, and coffee. For the one night, I felt this was an excellent steal on the hotel. Of course hotels could upgrade their rooms and lobby, but still overall a very nice experience. Read moreGenuine Expedia guest review
"Great stay"
We had a wonderful time at the Embassy. The hotel was clean, and the staff was very nice.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel period."
The hotel staff were very friendly & helpful. They did help in everyway possible when we had a question or need. I would recommend this hotel every time.Genuine Expedia guest review
The toilet did not work... and the sink drain was clogged. Access to parking is inconvenient.Genuine Hotels.com guest review
"NIce hotel but over priced and nickle and dimed"
Don't think you need to pay for internet and parking at the cost of the rooms. The original bill I had charged me 5 times for the internet because it kept booting me off. The lack of carts to bring my stuff down means I am forced to pay for valet which is a rude little man. The front desk never addressed issues of kids running above us and down the […] hall all night. Read moreGenuine Expedia guest review
"love the river view"
the view is so nice but the rooms are really showing the wear and tear, pastime for a sprucing up....as always the omelette breakfast is scrumptious!Genuine Hotels.com guest review
The saltiest bacon I have ever had in my life ! Outside of the that we were happy.Genuine Hotels.com guest review
"The room just was not clean."
Upon entering the hotel, I presented my parking pass to the front desk. They looked at it and handed it back to me without validating it. When I went to leave the parking garage, a hassle. Miss #1. I am a Diamond member and was not acknowledged as such. The front desk seemed to be annoyed at having to check me in. The first question they asked was: […] "so you are going to try to check in early?". This after I had called and was told it would be no problem. The hotel was DEAD at the time... no wonder. Miss 2 & 3. Upon entering my room, I noticed two of the tables and one of the counters were sticky. I had to wipe them off myself before I could set anything on them. A soft drink had been spilled all over and not cleaned. There was mold in the corners of the bathroom and the toilet did not properly flush. Misses 4, 5 & 6. There were more , but after so many the problem is clear. The staff has a lack of caring. It is obvious when the front desk is only slightly polite and not at all welcoming. The outside of this place looks nice, but once inside things go downhill. This place is not up to the standards I look forward to in a Hilton property. Read moreGenuine Hotels.com guest review
"Great Hotel"
We had a wonderful experience from the time we arrived till checkout. Great location, nice clean big rooms, comfortable beds, wonderful managers reception at night and great made to order breakfast buffet. Would definately stay againGenuine Expedia guest review
"Fine for one night"
It was a "nice" slightly outdated hotel. The beds were small and uncomfortable, but the room was large and well kept. The staff didn't help us much with our questions. Overall it was fine for one night.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
we were there to attend a program at the convention center across the street. the toilet in our room continued to run unless the handle was 'jiggled'. the breakfast food was only so so, with the exception of the omelet station, which was very good.Genuine Hotels.com guest review
"Perfect location & atmosphere!"
I'd never been to an Embassy Suites and was amazed by every aspect of our stay! From the complimentary cocktails/snacks from 5:30-7:30 to the FANTASTIC breakfast buffet, everything was great! To top it off, the hotel was within walking distance to the concert venue we were going to. We will definitely be returning to Embassy Suites many more times!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location"
This hotel has an excellent location. We were able to walk to Great American Stadium and many restaurants and scenic places. Enjoyed being on the river front. Would certainly stay here again.Genuine Expedia guest review
Response by Embassy Suites Cincinnati - RiverCenter We appreciate your comments! By the sounds of things, you enjoyed your visit which is our #1 objective! Keep us in mind for your future travels as we would love the opportunity to again be of service to you!
"OVER BOOKED!"
The hotel was over booked. I booked a Two Doubles suite and they over booked and could only give us a King Suite. This was for 4 grown men. I was extremely dissapointed that they could not adjust my rate or provide the room that we ordered.Genuine Expedia guest review
Nice hotel, good loaction,friendly staff.Wish I had a different room because of the ongoing repair work on the indoor pool.The noise in my room was very annoying.This went on for about an hour upon my arrival and returned at 9am the next morning.Other than that.all was good.Genuine Hotels.com guest review
"Not a good hotel experience"
We had to move into three different rooms upon checking in. First room had not been used in a while, was very strong musty and moldy smelling. Lights were not plugged in, telephone did not have a cord for use. We requested moving into another room. Second room had a very strong clorine smell like we were at the pool. We were informed the pool was being […] closed the next day for repairs. Requested moving again. Third room had just had the carpet replaced and we thought OK. Went to turn down the beds and the sheets had holes in them from over useage and a huge blue stain on the mattress cover showing thru the sheets. We checked the other bed mattress cover had visiable stains on them as well. Bathroom floor had a huge stain in front of tub on the tiles and hair in the floor. There was no housekeeping on duty so the maintenance staff cleaned and changed the sheets. To me, as a paying customer and we spent the evening changing rooms instead of enjoying our trip, was unacceptable. We did bring these issues to the manager's attention and was given a free movie and voucher for dinner that evening. Read moreGenuine Expedia guest review
Response by Embassy Suites Cincinnati - RiverCenter Thank you for sharing your comments. We depend on comments such as yours as they help us to improve our operation. I apologize for a less than great stay. I have shared your comments with my Housekeeping team for immediate attention. There is no reason that you should have moved multiple times for which I apologize. I was glad to hear however that we compensated you for the inconveniences you encountered. Again, thank you for sharing your valuable comments. Should your future travels find you in the Northern KY or Greater Cincinnati area, we again welcome the chance to be of service to you.
"Only slightly better than average hotel."
No hot water on first night of our two night stay. When called, front desk gave all kinds of reasons. Parking rates are too high. Breakfast satisfactory. Cleanliness less than satisfactory - toilet bowl was not cleaned when we cracked in.Genuine Expedia guest review
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