Shores of Panama by Oaseas Resorts

We paid through hotels.com and then was charged an additional $115 for cleaning fees at the check in. The condo was not very comfortable at all, hard bed, sand in the sheets, no coffee, hot tub out of service. Took 1 1/2 hours to check in due to dealing with problems with additional fees they wanted to charge.

Genuine Hotels.com guest review

I have stayed here many times before and had a pleasant experience every time, but this stay was terrible! Check in time was supposed to be 4 pm-we were finally able to check in at 8:30 pm!! We finally got towels delivered to our room the NEXT evening at 7 p.m. The condo was very poorly decorated with old, stained, dirty furniture. So disappointed with […] this stay I will never stay there again. Read more

Genuine Hotels.com guest review

I arrived at 5pm to find that I had to travel about 2 miles to get to the office park where you check in for the condo. Then they charged me an additional $118 for the stay even though my reservations said "paid in full". I get to the room, the carpet is stained multiple spots, the light fixture on the fan is missing the globe, the lampshades are terrible, […] the bed cover was worn, old, and had terrible pillows, the drawers in the kitchen didn't work well. I called the maintenance number. They said they would have someone clean the carpet, nobody showed up. Nothing was ever done or corrected. I needed internet access. The reservation said that wi-fi was complimentary. OK, so I assumed this would be actually in the room. When I called to find out why there was no wi-fi, they said that the unit did not have it, and I would have to go to the "business center" for access or I could go to walmart and buy a connection cord. Ultimately this was a very bad condo unit, terrible service recovery, and I learned my lesson to not adventure out from what I already know or come to expect with other major brand hotels. Read more

Genuine Hotels.com guest review

Terrible visit! First off, you have to go to an entirely separate building miles away from the actual resort to check-in which is a big inconvenience. Then when you check-in there are hidden fees for cleaning that you have to pay before getting a key. No room service, no housekeeping until the day you check out. Very poor service. Would never stay  […] again. Read more

Genuine Expedia guest review

I wouldn't go back in december it wasn't vacacion season not a lot of people. Love the pool the hot tub and the indoor pool. The cleaness of the room was disappointing. Too far from night life and good restaurants.

Genuine Expedia guest review

Geez I don't even know where to start with this place - it was SO awful and ridiculous!! If it weren't for the view and the fact that I was a half mile walk from the start line for Ironman Florida, I would have refused to stayed there! DO you want me to start with having to drive a half hour across town to pick up my key? Or being hit with an additional […] $200 charges for "resort fee" and "cleaning fee" once I drove across town away from the beach for a half hour to pick up my keys? Then there were the rooms - definitely privately owned condos - not a hotel. When I did arrive at the hotel, I was informed there are 2 different management companies there - one through hotels.com which requires an additional resort and cleaning fee and the other was on site - and was much better managed. The room floors were covered with dirt and the toilets had mold. I complained and they did clean the floors and looked like they may have tried to vacuum the carpet. With the cleanliness issue aside, then there was the furniture. The furniture in the condo looked like someone had gone to a flea market, bought the cheapest furniture possible, spray painted it white, and then threw it into the rooms. The mattresses were all really old and sloped downward substantially. The linens were sad at best, but were better than the furniture. I would only stay here as a last resort IF AND ONLY IF YOU ARE DOING IRONMAN FLORIDA. There is no other imaginable reason to stay here!!! It is awful!!!!! Read more

Genuine Hotels.com guest review

The hotel grounds are beautiful but the comfort of your stay depends completely on the room you are assigned. Ours was horrible. We stay there about 3 times per year and usually the rooms are pretty nice but over my last couple of stays I have noticed a decline in quality.

Genuine Expedia guest review

Spent two hours on the phone trying to change my reservation. The staff that is in the car port as you pull in is completely unhelpful and unfriendly. On a positive note, it's nice to have the snack bar by the pool and the pool area is beautiful and perfect for young kids. My family also enjoyed the hot tub.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel service was terrible. When we arrived at the Hotel, there were a bunch of hotel staff at the lobby but no one helped us. We even have to ask where the elevator since it was not conveniently located in the lobby. We never received a phone call to ask if we were okay with the relocation. Booking was for 3 bedroom but we got only a two bedroom […] with a bunk bed instead of a three bedroom. Hotel staff were not helpful at all. Wouldn't recommend this stay to anyone. Don't waste your time. And to top it all, prices looked good online, but they added $170.00 for cleaning and miscellaneous fees. Read more

Genuine Hotels.com guest review

While the location was good and the pool area well maintained we experienced a number of problems starting with check in . We could not check in at the property. We had to go to a Winn Dixie plaza 7 miles away. Then we were hit with an undisclosed mandatory cleaning fee of over $100. and learned they would not clean until after we left. So no new towels […] , sheets etc. This turned out to be a privately owned condo unit instead of the motel we expected. The unit was old, old dirty carpet. Only one set of sheets, two pillow cases (5 pillows), one roll of toilet paper , no blanket. Couldn't see the TV from the bed. No on site management to call and get help. My suggestion is go elsewhere. Read more

Genuine Hotels.com guest review

First of all, it was a condo, not a hotel. You had to check in and drive 7 miles to the condo. We did get hit with $160.00 cleaning charge that was hidden in their fine print. Therefore, only one set of towels for the weekend, no daily cleaning of room. Pool and location to beach was great.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We had a wonderful time. We were down for bike week and we never made it to the pool but it looked great.

Genuine Expedia guest review

my family really enjoyed our trip to Shores of Panama Oaseas. The pool was incredible and clean. The staff was very friendly and the beach BEAUTIFUL!!!!! Our room was very clean and the hotel was within walking distance to restruants, shopping, and fun. I will be back here again.

Genuine Hotels.com guest review

If you go in October.....It was great!! I saw some reviews from the summer time and there were issues as I read. There are issues at any place on this beach in the summer...been there at that time!!! But there were no issues when we were there Fall Break. No parking, elevator or service issues at all. The pool......pools were fantastic. Access to the […] beach great! Loved where it was along the beach. If we can get there again in October.....I will be staying there!!! Read more

Genuine Expedia guest review

The hotel was nice but, didn't like when we arrived are room was gone had to get a different one ! And pool closes at 10 pm kinda a let down room was nice bed not comfortable old, maybe we would come back when rates are cheaper.

Genuine Hotels.com guest review

Elevators were slow coming at times not even coming at all.bed was to soft but other than that it was a pleasant stay.oh yeah some idiot was pudding in the hall outside of elevators .

Genuine Expedia guest review

This is condo complex and you actually check in at offsite location 6 miles away. Make sure you read the fine print when booking, the rate is great but then they tack on $170 in cleaning and misc fee's!

Genuine Hotels.com guest review

Was very disappointed. Room was not clean at all. Will never stay there again. Did not even stay in the room. Stayed somewhere else, was that bad.

Genuine Hotels.com guest review

Experience was good except for the dreadful offsight checkin!

Genuine Expedia guest review

The Oaseas management company if awful. This resort has two management companies, Oaseas and Resort Collection. Pay more for the onsite property management, Resort Collection. Oaseas is offsite 3 miles down the road and does not answer their phone or return messages. Do not stay here on a busy weekend because the garage parking will be dreadful if […] you have an SUV. Tip: the rooms are floors 1-23 and garage levels are 1-12. Stay on the lower levels to avoid frequent uses of the elevators. I counted 6 elevators but all are a 5-10 minute wait during busy weekends. Walmart is across the street. Pineapple Willy's is next door for lunch or dinner on the beach. The pool and beach are gorgeous. Read more

Genuine Expedia guest review

It is just OK to stay, but I won't recommend., for the same price you have much better options.

Genuine Hotels.com guest review

the dont give you linens or extra towels or tp. You have to buy it all your self. They also charged us $108 for cleaning. They never tell you about it until you b*tch about why your card was charged. Also for the $108 extra dollars at check in i would have expected our room to be spotless and it was far from that.

Genuine Expedia guest review

Jennifer was so very helpful. We had a wonderful stay and highly recommend this hotel. We are going back!

Genuine Expedia guest review

Had to get new key cards twice. Had another guest walk in on us. No wifi or cleaning service, but besides that everything else was great.

Genuine Expedia guest review

Well besides the fact that this hotel was pricy for "one" night they also charged me a $70 cleaning fee plus $30 of I don't know what right before receiving my keys. I was very upset at the fact that they didn't tell me this before, mind u I got to the hotel at 8:30am but wasn't able to go up to my room until 4:00pm check in time, so if the front desk […] lady would have told me about this extra charge ahead of time I most probably wouldn't have gone through with it! The staff were not friendly at all, I think the guess were more friendly! The check out time is 10:00am, however, at 9:50 housekeeping lady was already reminding me that the check out was at 10:00 by opening the door and almost seeing me naked, they don't even have the courtesy of knocking. BE AWARE OF THE FEES! Read more

Genuine Expedia guest review

Absolutely amazing views! Very comfortable. Close to Pineapple Willy's and Wal-mart! Perfection!

Genuine Expedia guest review

Panama city is really nice. The hotel has great pools but they need to work more on the cleanliness.

Genuine Hotels.com guest review

I waited about 40min to check-in with only 1 person in front of me, parking was very inconvenient, hotel elevators were a nightmare, beach was over-crowded, and absolutely no cell phone service or internet. I tried a few times to call the front desk from the room and could never get through. The room was nothing like in the picture when I booked it. […] If you are looking for a crowd and fair accommodations, this is the place to go, otherwise steer clear. On the first day, my sons boogie board was stolen while we were swimming in the pool and two days later a pair of goggles was taken as well. However, with the number of people there, a lot of activities offered on the beach..inflatable water park, banana boat rides, jet ski, kayaking, etc. Read more

Genuine Expedia guest review

Wasn' t satisfied at all. Sinks in both bathrooms clogged, only 4 elevators on each floor and we stayed on 20 th floor---- so took forever for elevators.. parking garage a mess. No where to round each corner with traffic coming and going. Took at least 2 turns in dryer for clothes to completely dry..Keys to room on two different occasions wouldn' t […] work.. Read more

Genuine Hotels.com guest review

The resort was beautiful. Location was great, next to great restaruants and walmart. Staff was nice. Activitiies for kids were cute. Pool was great as was the beach. Best part, parking was on same floor as room making loading and unloading of luggage very easy. Only thing that was disappointing was the bad cleaning job done in room. Carpet needs to […] be changed or shampooed. Fan blades covered in dust, wall A/C vents full of mold, made room stink of mildew. Floors dirty, and toilet with urine stains. The money we have to pay for cleaning is a complete waste! Housekeeping needs to be retrained and rooms need to be inspected on a regular basis to insure that they are 110 % clean. Read more

Genuine Expedia guest review

The hotel service was terrible. We arrived and waited 3 hours in line so that they would tell us that the room we booked was flooded. We never received a phone call to ask if we were okay with the relocation. The relocation was a two bedroom instead of a three bedroom. The staff didn't respect any of the services that they stated they offered. Wouldn't […] recommend this stay to anyone. Don't waste your time. Read more

Genuine Hotels.com guest review

As much as you pay for a room here, ours didn't have WiFi. The maid never came by to give us new towels, there were water spots on the bathroom sink faucet and the shower faucet which made me think that the room was not cleaned properly. Some of the dishes and utensils looked like they weren't cleaned either. There weren't pillow cases put on the pillows […] in the master bedroom so I had to use a sheet that was up in the closet. Waiting for the elevators took forever and it was so hot and humid inside them. As much as you pay to stay here they need in door elevators with air conditioning. The Drinks out by the pool were awesome but a little over priced. All the staff that we encountered were very professional and kind. The outside pool was the best. As hot as it was the pool water was always cold and I loved that. The beach was beautiful and the guys that rented the lounge chairs on the beach were very, very friendly and nice to look at. There was a baseball tournament going on at the time we were there and my 13 yr old daughter and her friend were in heaven. Read more

Genuine Expedia guest review

As soon as we entered the Shores I didn't feel welcomed. We stood at the front desk for 35 minutes because the person checking us in didn't know her job (must have been new, with no training) the phone was ringing off the hook and the girl checking us in was the only one answering it. The computer soft wear was new and had various problems IT coulnt […] even walk them through. We were told to come back in a few hours and maybe we could get checked in. WOW, a few hours. After that fiasco we got checked in then nothing but elevator issues for 4 days. There are only 2 elevators for about 400 rooms, 2 elevators in 1 hallway only on each end of the building. We will Never stay there again. Read more

Genuine Hotels.com guest review

Front desk service bad . Motel 6 got better service then this people. No towel . Have to walk to Walmart to buy towel.

Genuine Expedia guest review

The hotel was very good, but we travel in a group of 7, not wanted to go out a lot, but enjoy the pool and the beach and we found the kitchen very poor in everything, not cooking tools only 2 little pans, so hard to make a meal there, the open cans not working, just a few cafe cups, we need to use and clean and reuse, Everything there was fine, very […] close to the beach, nice room, the pool was awesome and we travel with kids and is 100% kids friendly. Read more

Genuine Expedia guest review

I loved our room it was big enough for a family of 5. We had a good view of the ocean. I still don't understand the cleaning fee. We thought we were getting a good deal but after paying 172 bucks for the cleaning fee it was comparable to other hotels. There were 5 remotes in our room and none of them worked. We only got like 10 channels and 4 of them […] came in as porn which was not good since I have young children. There was no warning we were switching through the channels and it was on the screen. The chairs in our room were falling apart. Read more

Genuine Expedia guest review

Great location and pool area. Not enough elevators and could not get staff to clean our oven that smoked like crazy every time we turned it on...we stayed there a week.

Genuine Expedia guest review

4 night stay (Sun-Thurs), two adults, and kids ages 16, 15, and 10. Staff was well informed and helpful upon check-in. We did have some wait time as we arrived 30 minutes early prior to check-in and the room was not ready. Room was clean and extra towels were brought to us without us asking. We were able to easily rearrange living room area to suit […] our needs. We moved the two single mattresses from the bunk beds and placed them on the floor in front of the couch. This made one big bed for the kids and there was still plenty of room to walk out on balcony. We were unable to get in the water one day due to beach warning but with the huge pool this was not a problem. Great place for kids and adults. No rowdy behavior noted but a good time seemed to be had by all guests. It's pricey...but worth it. You can walk to Wal-Mart across the street and there is a convenience store right by the hotel. I noted this hotel to be in the "good part" of Panama City Beach. It was nicer than we expected. Read more

Genuine Expedia guest review

Not exactly as I thought it would be for the money I paid for my stay.Paid a cleaning fee but the room was not all that clean when we checked in.No wash cloths at all.Ask for some but the lady at the desk acted like I was askin for an arm or leg.

Genuine Expedia guest review

This was our second time to stay at Shores of Panama. The resort is amazing and the staff is great. I was not very impressed with the condo we stayed in this year. The decor was outdated, the beds were uncomfortable and the kitchen was not fully stocked. This will not keep me from returning though. The view of the pool and beach from every room is  […] amazing. Read more

Genuine Expedia guest review

The room did not have a coffee pot and it was difficult for the staff to locate one. While they were nice, we received a coffee pot late in the afternoon on our last full day.

Genuine Hotels.com guest review

Everything was good, with the exception of the tile floor which was filthy. Our feet/sock were black. Had to wash our feet before getting into bed. We even mopped the floor with a sponge mop found in the closet, but had very little affect. It will be necessary to use a tile cleanser to correct this. We made the clerk aware of this problem when checking […] out. Read more

Genuine Hotels.com guest review

WE LOVED IT. GREAT FOR ADULTS AND CHILDREN MY DAUGHTER LOVED ACTIVITY ISLAND WHICH KEPT THE KIDS INVOLVED. ALL I CAN SAY IS GREAT GREAT GREAT.

Genuine Expedia guest review

My family has stayed at this condo every since they opened. Sometimes 2 to 3 times during the summer months. This year was the wrost stay we ever had. The condo was so nasty. We had to have it recleaned. Then when we was ready for bed the beds stuff was nasty. I called the front desk they was no help. We spent 2hrs clean ing and washing everything before […] we could even go to bed. I am very unhappy... We have to pay a cleaning fee and then its not clean!!!! The dishes was put away dirty. The dishwasher was nasty. I can go on and on but I want. I can say we will never used this condo again..... Read more

Genuine Hotels.com guest review

The staff was very friendly, and the pool and amenities are great. However there is a 139$ cleaning fee for a two night stay that they don't tell you about until you check in. The thermostat in our room was broken so the AC blew ice cold or you had to wake up and turn it off at night to warm the place up. There also was one additional blanket in the […] entire condo, so someone was either going to freeze, or everyone was going to cook all night long. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The view was spectacular, the room had everything we needed, it was clean. The only bad thing was waiting for the elevators, it took a long time when everybody was using it at the same time. Even though there was a lot of people the beach and the pool were never to crowded. My kids enjoyed the pool and they enjoyed the beach. I loved the hotel and we […] plan on using it again. Oh and the beach was very clean and the water was clear. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review