Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Guests planning to arrive after hours must contact the resort at least 48 hours prior to arrival to receive late check-in instructions.
Guests can contact the office using the number on the reservation confirmation received after booking via this Web site.
The individual making the reservation must be 25 years of age or older and must occupy the rental property the entire term of the reservation. Singles under 25 years of age are prohibited unless accompanied by parent or legal guardian. Restrictions may apply regarding the number of people that may accompany a parent or legal guardian. During the spring break vacation period, the age policy will be strictly enforced and identification of all guests will be examined at check-in. If guests are not of age, the full amount of stay will be forfeited; no refunds. Chaperoned groups are prohibited. Please contact the resort for Spring Break Security Deposit information.
All guests staying in hotel guestrooms must be registered with the hotel.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
| Food and drink |
|
|---|---|
| Things to do |
|
| Services |
|
| Facilities |
|
| Home comforts |
|
|---|---|
| Be entertained |
|
| Stay connected |
|
| Hungry? |
|
All guests staying in hotel guestrooms must be registered with the hotel.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"good location"
very happy with the room we had. only needed a broom to sweep the tile for the sand. great view and nice kitchen.Genuine Hotels.com guest review
Very nice rooms with great views of the beach. The furnishings were modern and very comfortable. The location was great. Close to lots of attractions and restaurants. It was much nicer than I expected and I would stay there next time!Genuine Hotels.com guest review
"Sterling Resorts-Twim Palms"
My husband, I and our two children stayed at a one bedroom condo at this resort. We stayed in mid August 2011. The ocean front balcony was very nice. We ate breakfast out on it daily, lunch once, and several times we just sat our there. It was very calming and peaceful. Our bed was very comfortable, and our kids loved their bunkbeds. I loved that it […] had two bathrooms and a door that separated our sleeping area from thiers. The only negative thing I could even say is that the floors b/c of them being tile got dirty with sand and you couldnt really sweep it up and so had to keep shoes or sandals on at all times. All in all we were very pleased. We are very picky. Cleanliness is very important it was very neat and very comfortable. We really enjoyed our stay and wish we couldve stayed longer. Read moreGenuine Hotels.com guest review
"Nice condo, needed a little TLC."
Check in is a little confusing, the condo still had wet carpet when I checked in. It was clean over all. In regards to Maint, several light bulbs are burned out, the ceiling fan in the master bedroom only ran on high and no pull chain to change the speed, the light did not work, neither did one of the lamps on the night stand, two of the four bulbs […] were burned out in one bathroom. In the master bedroom three of the blinds were missing off of the sliding glass door, I did find spares under the love seat and repaired. Everything thing else was just like home. Nice location on the beech, good pool. The other guest like to srart there partying after midnight though so we were awakend several times, but overall a nice vaction spot. Read moreGenuine Hotels.com guest review
"How Do We Check In?...and Where?"
I guess we've been spoiled by "name" hotels with good to excellent customer service, and check-in counters manned by smiling faces and warm voices. At the Waterstone Twin Palms, we were greeted by a piece of typing paper stuck on the door of a dark, locked office that had a phone number on it to call for after hours check-in, but this was in the middle […] of the week in the middle of the day. We called that number about 7 times, even left my cell phone number on their answering machine but they never called back. Finally on the 8th try, I got an apologetic voice instructing me to drive up 2 miles to the Calypso Hotel and check in at their counter. Good thing we brought our car along with us on this trip. When we finally got up to our room, we thought maybe it was all worth waiting for. Spacious, clean, and everything in order... except for the stuck balcony door that kept us from that fantastic oceanside view we paid for and couldn't enjoy until they came and fixed it on the last day of our stay. Other than that everyyhing else was absolutely wonderful. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews