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Country Inn & Suites By Carlson, Red Wing, MN is situated in Red Wing and area attractions include Minnesota State College Southeast Technical. Additional regional attractions include Welch Village Ski Area.
Country Inn & Suites By Carlson, Red Wing, MN has an indoor pool, a spa tub, and a fitness facility. There is a business center on site. Guests are served a complimentary breakfast. Additional amenities include laundry facilities, coffee/tea in the lobby, and self parking.
Guestrooms at Country Inn & Suites By Carlson, Red Wing, MN offer coffee/tea makers and complimentary weekday newspapers. Televisions are equipped with premium cable channels. In-room microwaves and refrigerators are provided. Additional amenities include hair dryers and irons/ironing boards.
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"Close to surrounding activities in area"
Though our room itself was clean and average. The staff, especially the front desk manager on duty the morning we checked out was horribly unprofessional. I would highly consider staying else where when I need to be in Redwing MN due to her offensiveness and poor customer service.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Red Wing, MN We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact us at Corporate Customer Care.
"October 6, 2012 Overnight Stay"
Everything was fine except the thermostat in Room 316 did not work properly. If you turn to heat, it continued to heat and if you turned to cool, it continued to cool regardless of temperature selected. The front desk person came to be it was not "user area". We went to bed but had to get up when the temp hit 84 and turn on the cool until the temp hit […] 66, then we just turned it off in the early morning hours. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Red Wing, MN I'd like to take this opportunity to apologize for your most recent stay at our property on October 6th. I had our head of maintenance check into the thermostat in room 316 and it was not functioning correctly. I had the thermostat in that room replaced and it now works properly. I thank you for submitting a review so we could have the issue addressed and fixed. I apologize for the thermostat not functioning correctly during your stay. I know how frustrating your night must have been with the heat and the cooling functions not working properly and again I do apologize. Thank you for review and hope to see you again in the future. Sincerely,
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