Extended Stay America - Little Rock-Financial Centre Parkway

awful

Genuine Hotels.com guest review

The hotel overbooked the rooms and gave us an unclean room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room had no blankets, shampoo, hair dryer, etc. --Drapes were barely hanging from rod so light came in.

Genuine Hotels.com guest review

The room was fine. It had a mild smell (stale ?) The bed was on the hard side. My room was facing the road so there was noise from it.

Genuine Hotels.com guest review

When I arrived at the check-in desk there was no one at the check-in desk. After about 30 seconds she came from the back and her first words were "what's up". That is not the way to greet a guess. When we booked we asked for a non-smoking room but the lady said there wasn't any. After about 2 minutes checking the computer she said she did have one on […] the first floor. However when we arrived in the room the smell of cigarrett smoke was very strong in the room. The smell of the pillows on the bed were not pleasant so we had to cover them with some towls from the hotel room. The price was okay but it is not worth it because of the discomfort we experience. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wi-fi did not work except in the lobby. I needed wifi to perform my work which I could not do in the small lobby. While waiting in the lobby for assistance I overheard multiple complaints of the other occupants re: dirty room, mold in the shower and refrigerator. I did not sleep under the covers because the sheets were "seedy". I bought a sheet and […] slept in my clothes on top of the covers. There was only one plate, one dirty plastic cup, a pot, and one butter knife. VERY BAD CHOICE Read more

Genuine Hotels.com guest review

The hotel staff were friendly and very helpful. The only thing I did not like was the day I arrived it was 110 degrees outside and the first room they gave us the AC was not working at all. So the next room we were given was on the oppposite side of the building and the AC worked in that room. So I was very pleased with that aspect but I did not like […] how the carpets had stains on them and how someone previous to me had left a empty food box in the microwave that apparently housekeeping forgot to check. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great for our need to cook with the kitchenette facilities. Repair for the out-of-order 1 out of 2 ranges was swift, friendly and efficient thanks to the repair service man Gerald who gave us a new stove top almost immediately. I wondered tho. why the hotel did not do a wellness check of their facilities before our check-in to the hotel. As a 2 Star […] extended stay, it was perhaps to be expected and at a very cheap price. We just would have preferred: a less damp carpet (they had just shampooed?) which gave the room an initial musty smell, a cleaner feel to the sheets and definitely more wholeness to the pillows. Very small and flat covered with regular sized pillow cases. Cleaning service to be expected - with no bathing amenities - once in 7 day stay but with clean towels and coffee supplies available to be picked up at the front desk. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Reservations were messed up when I arrived although clerk was friendly and tried to work out details. Absolutely NO ammenities at all. Rooms seemed outdated and did not feel very clean. Won't reserve at this level again IF I reserve through Expedia again.

Genuine Expedia guest review

When asked at checkout, "how was your stay?" I stated, "very nasty." The desk clerk respond, "I'm sorry" and went about her gossiping. She could care less. The toilet hardly flushed, the bed was hard, the carpet was stained. Supposedly, we had a signature room that was remodelled. Our king size we reserved was not available, so we were stuck with that. […] The bathroom was not clean. Human hairs from "private parts" were on the shower walls Tan stuck in the bath towels. It reminded me of a illegal drug house off the movies. We asked for extra blankets and they were old & falling apart. They had stains and cigarrette burns/holes in them. Soooo disgusting. We will NEVER stay in an extended stay hotel again. Thank you - Aimee Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Green fungus growing under the toilet seat, cigarette burns on tub and blanket, coffee maker covered in a sticky goo...kitchen came with one fork, one spoon, one bowl...a beat up old pot with no lid. When internet service went out, the desk clerk told me to call their internet provider myself. The smallest room in the ESA chain, suitable for maybe […] one person for one night. The two of us were tripping over ourselves. Some of the "guests" have been there for over two years...think they own the place....smoke outside your door, smelling the place up...butts litter the outside common areas. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Upon arrival the customer service person was not very polite although I pay part of her salary. She was overly rude I think because I arrived late and maybe she was in bed. I made my reservation through hotels.com and she seem not to be familiar with the service. She gave me a room already occupied and when I opened the door it scared to fire out of […] me when the renters screamed. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I requested non-smoking. the 1st room reeked of smoke - 2nd room a little better, but still smoky. I will never stay here again.

Genuine Hotels.com guest review

The room was not clean and I found a bug in my bed. I went down the front office and all they wanted to do was give me clean sheets. I didn't even walk around the room with no shoes on, it was that bad.

Genuine Hotels.com guest review

Service was un-noticeable. No help at all. Room was good but was a hole in the bathtub surface. Condition of overall hotel was adequate. I would not recommend this to anyone except those just looking to save a few bucks and don't care about the rest of it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I often stay at this hotel when I'm i town. Very clean, very friendly. Location is easy access to 430 and 630.

Genuine Expedia guest review

No TV remote, missing towels - they replaced quickly. TV was damaged before check-in and they could not repair/replace. Heater on high as hot as possible would not keep room at comfortable temp. The door had a 1" gap letting daylight and cold air into the room. Had to sleep in sweats. Bed box springs had been soaked with some liquid and showed significant […] staining (mold?). Room had musty/moldy smell. Open piles of trash in stairwells. Generally dirty corridors/elevator. I've stayed there in the past over the years and they have been continually getting worse. This will be my last stay. Lots of better options for similar price in the area. Read more

Genuine Expedia guest review

The front desk clerk was rude & dressed unprofessionally. Her shirt was unbuttoned, her sweater was about 5 sizes too small, shirt was untucked, pants were way too low & her belly was exposed. There were hairs in the bed, therefore I would not sleep on it. There were previous occupants hair in the shower & on the countertop in the bathroom.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If you like the smell of urine, this hotel is for you! This is definately a monthly rental hotel with no attempt at keeping the hotel decent for nightly renters. We had drug seeking hotel residents asking us for money and/or drugs the moment we walked into the front lobby. There was nobody available at the front desk to check us in upon arrival. Numerous […] tenants had their music up very loud with their doors open having a party between rooms. The room smelled like urine and you could tell the place had not been cleaned properly in a very long time. If I hadn't arrived so late and was leaving so early in the morning I definately would have found another hotel! Do not stay at this hotel unless you want to be surrounded by drug and alcohol induced parties! Read more

Genuine Hotels.com guest review

great rate. close to shopping and food.great location.will use anytime flying out of lit.

Genuine Hotels.com guest review

This hotel was not kept up as it should be. There was trash piled on the stairs and panels missing in the bathroom. The trash was there for the entire time I stayed, not picked up at the end of the day. There are mulitple other reasonable hotels in the immediate area and next time I will choose one of those. I have stayed in the area multiple times […] and not had this type of experience with them. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

See Above

Genuine Expedia guest review

Nice, friendly staff. No-frills, but was great for my trip!

Genuine Hotels.com guest review