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DoubleTree by Hilton Cleveland - Independence is situated in Independence and area attractions include Cleveland Metroparks Zoo. Additional regional attractions include Progressive Field and Quicken Loans Arena.
DoubleTree by Hilton Cleveland - Independence has an indoor pool, a 24-hour fitness facility, and a seasonal outdoor pool. This 3.5-star hotel features business amenities including a 24-hour business center, small meeting rooms, and secretarial services. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. Additional amenities include multilingual staff, coffee/tea in the lobby, and complimentary newspapers in the lobby. Guest parking is complimentary.
The 195 air-conditioned guestrooms at DoubleTree by Hilton Cleveland - Independence include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wired high-speed Internet access. Televisions are equipped with premium satellite channels, video-game consoles, and pay movies. All accommodations provide desks and multi-line phones with voice mail. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators and wake-up calls. Housekeeping is offered daily.
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Part of the greater Cleveland area, Independence has been dubbed Ohio’s Silicon Valley due to the large number of high-tech businesses in the area. The Cleveland Cavaliers Training Facility is also here.see all hotels in Independence
I go to check in at 3pm and the rooms were not ready until 6:30pm. I left my phone number at the front desk and they didn't even call. The room cards kept deactivating. I also made the reservation on Hotels.com an they said the reservation number was not good. I spent over 45 minutes trying to check in.Genuine Hotels.com guest review
The hotel was okay but there were guests partying in the hall outside our room until 2 am. We called the front desk around midnight and they said they would send someone down but they never did. This spoiled the entire stay. I will never stay at that hotel again.Genuine Hotels.com guest review
This hotel is expensive - compared to the many surrounding hotels in the area. Breakfast was not included, also not true of other hotels. Limited TV channels, so I could not watch the basketball game. Even the toilet paper was the cheapest possible quality. I would not recommend this hotel.Genuine Hotels.com guest review
I WILL NEVER COME BACK TO THIS HOTEL EVER!!!! I HAVE ALREADY SHARED THIS TERRIBLE TRIP WITH FRIENDS AND HAVE WARNED THEM TO AVOID THIS LOCATION AT ALL COSTS. I HAVE NEVER HAD SUCH A TERRIBLE EXPERIENCE WETHER I STAY IN A MINIMUM HOTEL OR A TOP OF THE LINE HOTEL. NEVER EVER AGAIN WILL I OR MY FRIENDS AND FAMILY RETURN TO THIS HOTEL EVER!!!!!!!!!!!!! […] ! Read moreGenuine Hotels.com guest review
"HORRIBLE CUSTOMER SERVICE!! STAY AWAY!!!"
I am repeat customer at Doubletree but I was sorely disappointed by this particular stay. The fire alarm went off in the middle off the night and we had to exit the hotel in the middle of the night! The hotel did not have any generators except in the lobby and the alarm went off when the power shut down. Since they knew it wasn't a fire, I'm not sure […] why the alarm went off & why it was not shut off instead of making all the guests exit the building in the dark. The staff wasn't courteous and didn't even let us know what was going on while we waited in our cars freezing for hours! When we checked out the next day, the manager was rude and literally said tough luck and there is nothing they can do about the power outage! We barely slept & the least they could have done was to be considerate and apologize for our inconvenience. I would not recommend this particular location and will give my business to another hotel chain in the future. Why put up with this type of staff when such chains are a dime a dozen? Read moreGenuine Expedia guest review
"Do not stay here!"
The worst hotel experience of my life. Loud, noisy, parties going on near my room. Fire alarm went off at 2am. And they forgot my wake up call.Genuine Hotels.com guest review
"worst hotel stay ever!"
walls are very thin the guys in the room next to us were playing guitars and drums and singing..shower's are very tiny and not accommodating to tall people. beds are uncomfortable and the fire alarm went off at 1:45am! i would never recommend this hotel to anyone!!!Genuine Expedia guest review
"horrible customer service"
I would have been pleased with my stay had they not charged me for the stay after I had already booked and paid with hotels.com, I have called the hotel twice now to get the issue fixed & my account still hasn't been credited. Anyone going to stay here beware of how you pay, this place likes to double dip.Genuine Hotels.com guest review
That hotel was absolutely filthy!!!! Everything from the entrance all the way to the room was filthy!!! I was planning on staying at a different hotel and I allowed myself to be talked into the Doubletree by the hotels.com representative and what a mistake that was!!! Clean that darn hotel for crying out loud!!! Everything about that place was dirty. […] I didn't even feel comfortable taking my shoes off in the room unless my feet were going to be staying on the bed. I will never ever stay at a Doubletree again!!! Read moreGenuine Hotels.com guest review
My wife and I just got married over the weekend and we booked a king room smoking and all weekend my wife and I had to sleep in a double room with two beds we asked for another room all weekend and never got what we paid for I will never go back or book a room at this double tree thanks for ruining my weekend with my new wife that is just bad business […] and I will never go back there again beware of the doubletree Read moreGenuine Hotels.com guest review
"Horrible and dirty!!!"
My family and I chose this hotel for our one night stay and that we have stayed in a Double Tree before. The hotel lobby was nice and the counter staff was friendly. When we got to our room we pulled back the covers to go to bed and there was blood on the mattress cover and the comforter. We had to call the front desk to get house keeping. But first […] we had to peel the card that had the phone numbers on it off of the bed side table since it was so sticky and stuck to the table. The sink only had cold water, the hair dryer didn't work, there was a drawer in upside down in the desk, someone elses jewelry was found on the floor, and their were ants on the bed side table where it was sticky. Absolutely horrible. I will never stay at this Double Tree again. Read moreGenuine Hotels.com guest review
"Don't stay here if you want a clean place to sleep"
The first floor reeked of smoke. There was a dirty towel hanging in my shower. There was barely any water coming out of the shower head. The entire bathroom looked very aged. I sneezed for hours because of all the dust in the room. The comforter had stains on it. There was an old pair of tennis shoes under one of the beds. The place just has a poor […] cleaning and maint staff. Not like any other double tree I have stayed at and def not worthy of a 3.5 star rating! Read moreGenuine Expedia guest review
夕方に部屋に戻ってきた時に、まだルームクリーニングがされていなかった。 ルームクリーニングも雑。 部屋に清潔感は無し。 隣の部屋のシャワーの音や廊下の話声、よくわからない機械音など、非常にうるさい。 プールが2日目は使用できなかった。Genuine Expedia guest review
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