Baymont Inn & Suites Battle Creek Downtown

I left my phone cable they wouldn't mail it to me COD

Genuine Hotels.com guest review

Had to switch to a different room because of smokey smell and AC didn't work. Then in new room the sink was totally clogged and still was clogged next day after reporting it. Won't come back!

Genuine Expedia guest review

How can I put this in 1000 words or less..here goes.. Arrived at Baymont Inn on 94-told we were at wrong Baymont Inn-our reservation was at the one downtown. We were not aware there were 2. The one on 94 did have rooms, but apparenty when I called hotels.com( where we booked it thru) the downtown hotel was not willing to transfer our reservation. So, […] we got directions from the very gracious lady at the desk from Baymont Inn on 94 and drove to the hotel downtown. We were so surprised to see this hotel from the outside was a Baymont Inn. It looked like a motel right off Route 66 back in the day. We check in-(the guest clerk was wonderful by the way). We go start to ourroom and saw the stairs and asked where the elevator was-they didn't have one so we had to walk up 2 flights of stairs just to get to the 2nd floor. My husband and I both have bad knees-nothing available on 1st floor. We get to our room, sit down on the bed, and the whole mattress flips up on the other side. Then, by the phone there was a wadded up muffin holder. It was gross. So, we went to check out the 'airplane' bathroom, and the tub was dirty. So, I called downstairs and let the clerk know. She apologized and brought us up a new key card immediately for a new room. It was OK. Thank goodness we we were only there for 1 night. We expected much more from a Wyndham affiliated hotel. In my opinion, you should dump this location, it ruins the Baymont Inn name Read more

Genuine Hotels.com guest review

My room needed three light builds so it was dark. Didnnt get my wake up call so don't count on them Night clerk was solo friendly, it almost made up for it.

Genuine Hotels.com guest review

my son and I had ejoning rooms with my mother we both have health issues. the carpet in my room was dirty and the whole room just old. my mothers room was not much better. we were only there over night and in the morning the toilet cloged and i had to use my mom's room. No care in the laundry--all the towels and wash cloths were like starch. we will […] never go back again. also my mother tried to use the pool water to cold. the person at the desk in the am around 6:30 was usless I asked for directions and had no idea to a main area in battel creek--the V.A. medical hospital. that was after she asked me was the breakfast counter needed. I don't think that's my job after paying ### for only over night. my point better help! check in the person didn't know how to read the reservation. Read more

Genuine Hotels.com guest review

The front desk attendant was very friendly and accommodating. She seemed very knowledgeable about the area. The hotel itself needs redecorating. The "no-smoking" signs are still up in front of rooms that were smoke-free before the public smoking ban, and we could tell from the smell that our room used to be a smoking room... not at a level that was […] problematic for us, but definitely observable. Fresh carpeting/paint/etc. would probably get rid of that at this point. We were comfortable in the room and appreciated the service, the state of the hotel is about what we expected for what we paid. We would stay there again, although next time we might request a room that was always non-smoking. Read more

Genuine Hotels.com guest review