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Location.
Two blocks from Dupont Circle, this Washington, DC hotel stands amid the historic mansions of Embassy Row. The Phillips Collection is a half-block from the hotel, and a Metro stop 1.5 blocks away. The White House and Georgetown are both within about a mile. The hotel is also near shopping, a convention center, and a university.
Hotel Features.
The hotel's 2100 Prime restaurant serves American cuisine for breakfast and dinner. Two fireplaces enhance the intimate ambience of the Fairfax Lounge. Room service is available 24 hours a day. Wireless Internet access is complimentary in the lobby, restaurant, and lounge. The hotel provides 24-hour work-outs in its fitness facility; for your business needs, there are 7 conference spaces, translation services, and event catering.
Guestrooms.
Guestrooms provide views of Embassy Row, the National Cathedral, or the Washington Monument. Refined, traditional décor mingles with modern amenities, including 42-inch flat-panel televisions, iPod docking stations, and wireless Internet access (surcharge). Pillowtop mattresses are layered with 300-thread-count Fili D'oro linens. Marble bathrooms feature designer toiletries and Italian Frette bathrobes. Other amenities include in-room massage, coffee/tea makers, and in-room safes. All rooms are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
2100 Prime - American cuisine (made from all-natural ingredients) and affordable wines in a relaxed setting. Open daily for breakfast and dinner. Host to the Capital Wine Festival.
Fairfax Lounge - Serving lunch, dinner, and exquisite beverage specials, this paneled room is an inviting place warmed by two fireplaces. Antique oars and model boats lend a nautical feel. The Lounge hosts wine tasting events and features an inspired menu of regional delights.
The hotel's 24-hour fitness center offers a variety of cardio and strength-training equipment. The nearest golf course is the 18-hole Hains Point, less than three miles away on the banks of the Potomac River. Hains Point includes a two-tier driving range, as well as a miniature golf course listed on the National Register of Historic Places.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Mid-rises and mansions grace the leafy streets of Dupont Circle, where independent cafes and shops thrive. With a number of gay bars and businesses, this area is DC’s main gay neighborhood. Foreign flags fly high on Embassy Row, the stretch of Massachusetts Avenue from the Circle to the National Zoo and National Cathedral. At night, locals head north to Adams Morgan for drinks and live music.
see all hotels in WashingtonTHIS HOTEL NEEDS A COMPLETE REDO. THE ROOMS ARE TIRED AND THE DECOR IS AWFUL. THEIR WAS NOTHING IN THE REFRIGATOR, THERE WAS NO TURN DOWN SERVICE, THE HEAT MADE NOISE EVERY TIME IT CAME ON. THIS HOTEL IS DEFINATELY NOT A FIVE STAR HOTEL. NOT EVEN CLOSE. THE STAFF WAS VERY NICE AND DID A GOOD JOB. FIX THIS HOTEL!Genuine Hotels.com guest review
"Ok."
The hotel was clean and the staff was friendly. It did not seem very busy and the hotel staff could have been more accommodating about a late check-out. The restaurant was completely empty and was way too quiet to spend the evening dining there with no one else around. Trying to have dinner there was quite awkward, and we left before ordering. Nothing […] was particularly bad, but overall I don't think it was worth the money. Read moreGenuine Hotels.com guest review
"Wonderful location, poor maintenance, garage $47"
I had mixed reactions. Location is wonderful. But garage is $47 per night, and valet service is slow. In room, both of my faucets ran hot water only, so hard to take shower. But drinking water available in gym. Rooms are upscale, beds excellent. TVs not set up to plug in laptop. In general, I had a pleasant stay, but would be more annoyed if I had paid […] sticker price rather than hotels.com price. Read moreGenuine Hotels.com guest review
"Great Hoel lacking some necessities."
Great location. Great ambiance. Nice room. However, no vending machines, no ice and the Internet is $12/day.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection While we are very happy to learn that our convenient location and historic elegance made for an enjoyable stay, we do apologize that there were certain aspects of your stay that you were not pleased with. Please don’t hesitate to reach out to us during a future stay for anything that would make your experience more comfortable. Thank you for your review of The Fairfax at Embassy Row.
It wasn't as nice as I had hoped it would be, but the staff were friendly.Genuine Hotels.com guest review
"Not quite as good as it is advertised to be."
First of all - love the LOCATION! Very close to Dupont Circle; many restaurants and cafes within walking distance. Close to Metro and a "short" walk to downtown. Pros: Room is clean. Large flat screen TV. Great temperature control. Cons: Daily newspaper promised - never delivered (appears it was everyone at our end of hotel that never received the […] paper). Online costly and mostly does not work. No good parking option - valet is $50. Room is too small and not very well designed. No hooks for anything. Shower is designed in a way that makes you stand IN the shower when you turn it on - yep, very cold. Pillows uncomfortable. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection We couldn’t be more disappointed than to hear that your recent stay was not everything you had anticipated. While we’re happy to learn that our convenient location allowed you to have easy access to so many great Washington, DC locations we wish that the remainder of your stay was just as enjoyable. It is our goal to continually improve our services and the experience for our guests and your comments will give us that ability. Thank you for reaching out to us and we would hope to be able to welcome you back for the exceptional stay you deserve.
Very noisy you could hear everything from other rooms.Genuine Hotels.com guest review
the hotel room was draughty...the service at the front desk awful...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel, disappointed with service"
The hotel is top-notch and in a great location convenient to Dupont Circle shops and restaurants. Unfortunately the service left a lot to be desired. By accident, I left some personal items in my room and called back the hotel the night I check out to see if they could help me recover them. They told me they would call me back, which they didn't. So […] I called back again the next day and told me to call back. After five times of calling them at different days and times, nothing. Definitely not the kind of service you would expect from a 5-star hotel. Read moreGenuine Hotels.com guest review
"Wonderful service, but not kid friendly."
The only reason I give this 3 stars instead of 4 was one particular incident with the staff. Overall, the service at this hotel was wonderful. The staff was very polite, and wanted to make sure all amenities were provided, etc. We had to go to an off-site event where children were not allowed, so a babysitter was left with our toddler. She fell asleep […] and when awoke, she panicked since she was in an unfamiliar place and with an unfamiliar person. Shrieking resulted, which I understand bothered other patrons. The hotel staff went and complained to our sitter, and she informed them that she'd already called us (just 10 minutes into the screaming), and we were on our way. The staff then called us after that to tell us there was "some sort of problem with our child", which is not what a parent wants to hear (it made us think something *really* wrong could be going on). Anyway, child was only crying for half an hour total. So, yes, any noise will be dealt with by staff immediately, but if you have a child who might cry for more than a few minutes, it might not be the best place to stay! Read moreGenuine Hotels.com guest review
"Nice hotel but ..."
Overall, the staff was friendly and the hotel was clean but we experienced a couple of problems. Ice machine was broken - reported to hotel staff - wasn't fixed for three days. In July in 99 degree heat, I expected better service than that. Also charged a room service charge that didn't belong to us. We got it removed but not makes you wonder why something […] like that happens it the first place. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you very much for your review of The Fairfax at Embassy Row. It’s wonderful to hear that your experience with our staff was enjoyable and that our close proximity to the Metro added value to your stay. Please accept my apologies for any inconveniences you encountered during the recent heat wave and I’m happy to see that any mix ups were quickly straightened out. We’d love to have the opportunity in the future to welcome you back and fully impress you with everything we have to offer.
"Don't make a call"
It was pleasant until I made a local call and was charged two dollars..Next time I will stay somewhere where local call are free..Genuine Hotels.com guest review
"High price for little getting-only Bed"
The hotel is generally good there was some bad surprises like the Parking Price 40 US$ for night Parking, Breakfast Not Included – Not free internet (only in the lobby) we were 4 person that could double the price … therefor I suggest to ensure before ordering or finalizing the order to verify what the order includes.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection While it seems your stay was enjoyable, we are disappointed that there were certain aspects of your stay that did not meet your expectations. We encourage our guests to inquire, either at check-in or online, as to what amenities are included and which ones have fees per use. Your suggestion is absolutely a good idea! Thank you for letting us know about your stay and for your review.
"Not good for families"
Front Desk staff clearly only caters to business travelers. For example, on the first morning, when I asked for a recommendation for a "cheap, family breakfast place" for ourselves and our two hungry teenage boys, we were sent to a French bakery focused on organic breads and $3.75 coffee. I imagine that the front desk clerk must have thought she was […] demonstrating how elegant she is, rather than understanding our clearly stated needs. The following morning, we tried the hotel's restaurant and fared even worse. The breakfast buffet is expensive and its limited selection is poorly prepared (e.g., soggy sausage, dry, hard scrambled eggs). Dining room staff was uncaring and slow. Basic requests such as, "Bring me a bread plate, please." resulted in a pile of dinner plates! On the fifth floor, the ice machine was not working and when I informed a staff member, I was told to go get some on the fourth floor. No service-oriented solution, nor an apology, was offered. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection While we do welcome business travelers on a regular basis, our hotel also welcome families, couples, and those just looking for a comfortable getaway experience. As with any larger city, the price for amenities is usually more expensive than in smaller cities and we do apologize if the restaurant suggestion given you was not what you expected. We do regret that the service you received from our staff was not what you would expect of us and we will be sure to mention your review to them. Thank you for letting us know about your stay and for your review.
"Very nice if you like older style"
The Fairfax was very nice, definitely gave you the "old money" type of feel. Our shower wasn't draining properly so we had to take military style showers. Unfortunately we had to report the problem twice before it was fixed. The staff was very courteous. Parking is $80 per night, so brace yourself for that additional cost. The beds are very comfortable […] and the hotel appears very, very clean. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good service, bad internet."
The reason I only give this hotel 3/5 is because of their internet service. It was so slow that not since dial-up days have I experienced such bad wi-fi. I could not even pull up my email. (And no, it's not an issue with my computer or anything else.) As a positive sidenote, they removed the charge for internet without any questions. The service was […] great, the food was even better. The room was a bit worn down and somewhat sloppily fixed up, but other than that everything was good. I would give it a 4/5 had the internet not been so bad, but that brings it down to a 3/5 for me. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for sharing your recent experience at The Fairfax at Embassy Row. It's wonderful to learn that our staff created a memorable stay for you, but we are disappointed to hear that our Internet service was not up to par. We will certainly delve into why there have been issues with the speed and we thank you for bringing it to our attention. It would be our pleasure to welcome you back very soon.
Fair. Guest services not of high quality. Housekeeping never made bed first day and no turn down service on either night. Staff other than concierge rather indifferent to guests. Being a bit of a hotel snob and having worked in the hotel industry as well as "shopped hotels" for a living I would say that this property seems to be running itself. Staff […] definitely could use more training in how to welcome it's guests. Would not consider this a 5 star luxury property. Nice convenient location. Read moreGenuine Hotels.com guest review
"GREAT LOCATION!!!!"
The room was very nice but on the small side. Did not like the pillows on the bed. One was a king pillow and one was a standard pillow. Do not understand if you have a room with a king bed why they would not have 2 king pillows. Also, the air conditioning was a real problem. It kept clicking on and off all night long and I could not sleep because it […] was noisy and close to the bed. I had the temperature set at 70 degrees dont know why it kept doing this. Had to leave a window open so it would stop turning on and off. Read moreGenuine Hotels.com guest review
"Follow up service is lacking"
Overall, the experience was ok. I accidentally left a jacket in my hotel room and it took 3 calls before I was told they did not find it even though I know it was hanging on the back of the desk chair. The first two times/days I called I was told they would return my call, but they never did.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection While it seems you enjoyed your stay at The Fairfax at Embassy Row, we are sorry to read that your jacket was not located and that our response to your calls was not handled in the timeliest of manners. We hope that this incident will not deter you from considering staying with us again and rest assure, we will continue to keep an eye out for your jacket. Thank you for joining us as a guest and we hope to be able to welcome you back again very soon.
"The Fairfax Embassy Row Washington DC"
I did not receive maid service for my 2 day stay. Did complain at front desk the second evening; and in all honesty, just asked to have coffee replace. When I first checked in there was a feather duster left on the floor of the room; in hind sight wonder if that was left for me to do own cleaning. If it had not been for lack of maid service I would […] have given it an excellent rating. Read moreGenuine Hotels.com guest review
"Cramped rooms for the price"
For the price, the room should probably be able to fit more than a bed and dresser inside of it. Only pay the price if you don't plan on doing much other than utilizing the bed during your stay.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection With many styles of guestrooms to choose from, our staff at The Fairfax at Embassy Row would be pleased to assist you in finding the perfect accommodations to fit your needs. We’re glad to see our convenient location pleased you and we hope to be able to welcome you back again soon. Thank you for your review.
"Staff needs major help"
Housekeeping was very poor. No towels replaced on 3 of 7 days, no coffee replaced on 3 of 7 days, no ice bucket liners on 4 of 7 days. Keys did not work 1 day. Front desk had to be called more than once to fix some of these problems, like providing towels.Genuine Hotels.com guest review
"Well located well priced but old"
Our room faced the inner court yard. All day and night there was the screech of what seemed to be unlubricated equipment. Unpleasant. HVAC system was old and not very responsive. Hotel in great location but there are other options close byGenuine Hotels.com guest review
"Not impressed"
Air conditioning was broken, stains on the carpet. Good thing I got a good deal on expedia.com because I would have been angry if I paid full price for the quality we received.Genuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It is disappointing to learn that your stay did not meet your expectations. Thank you for your feedback and we will address the issues you mention with our management team. We hope that in the future we can welcome you back to the Fairfax at Embassy Row and have another chance to fully impress you.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
""Overpriced""
There was nowhere to park my car except for me to use their vallet service which cost $42 per night. That is pretty steep for parking. Also there was no pool to relax in. The rooms were nice but not for the price. They were kind of small too.Genuine Expedia guest review
"Matchbox Rooms"
Dont get impressed by the pictures you see here, rooms are matchbox type. Much rather stay at Palomar that is a block away. There is no pool and no no lobby as such. Overnight parking of $38, gimme a break!!!!Genuine Hotels.com guest review
"It was a little wierd"
I wold not travel there with my spouseGenuine Expedia guest review
"Very costly stay"
The hotel is very nice but it's not a practical place to stay if you are driving. The daily paking rates are ridiculous and the prices in the restaurant astronomical.Genuine Expedia guest review
"a bit ridiculous"
Valet parking cost is ridiculous! The hotel is nice, but rooms are tiny, tv had no remote, mini bar was not stocked, ice machines were all broken, and room service prices (had we ordered) were outrageous. On the plus side, the beds were very comfortable and the hotel was very clean.Genuine Hotels.com guest review
"Won't stay there again not worth the price."
First 2 nights scked we were put in a room overlooking a huge air conditioner which made noise all night long. And we had to ask for this room because Miss Ruiz did not want to give my cousin and myself the room on my reservation which said .2 beds pretty specific. Then I complained again and we were given a better room but I don't feel when you are […] staying at a four and a half star hotel paying good money a person not need complain . Also when we got there the first night we had walked a long way exhausted and hot we asked miss Ruiz for water and she said she didn't have any . Every hotel we walked into for the mettings we attended asked us or just automatically gave us water Dissappointed don't recommend. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Don't expect too much"
Good hotel with executive atmosphere, but not user-friendly especially for family with kids.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Some disappointing aspects"
The HVAC unit made a good deal of noise. The shower was quite weak and could not be adjusted. The toilet ran periodically. There was no ice machine on the floor, but there was a sign pointing to ice. This lead me and other guests to walk up and down a long corridor looking for the ice machine.Genuine Expedia guest review
"Comfort - fine, service - disappointing"
The room is perfectly comfortable, especially the bed and desk area. However, it was starting to come apart at the seams: the surround on the vanity unit was unsightly, the shower curtain moved on its own due to a poorly mounted shower rail and the interior could be freshened a little. However, the worst aspect of this hotel are the staff (upon whom […] others have poured voluminous praise!). The welcome and check-in were cold. When arriving in the lobby each morning, it could be difficult to find a responsible person or - at the other extreme - everyone was shouting 'hello' as if their life depended on it. Again, both approaches sadly seemed to lack warmth or sincerity. It would be easier to get the attention of the concierge if you phoned him (both times I spoke to him, he cut me off mid-sentence to answer the phone and waved me away). It is also difficult to get out the front door as the double doors are small and have two members of staff holding the handles. If they are paying attention to something more interesting (e.g., a taxi driver, each other, the concierge), you had to push through to actually get out the door. Finally, it was clear to me that the housekeeping staff were more interested in getting a tip than anything else, which I suppose I understand. Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection It is certainly disappointing to learn that your stay with us was not as expected. Every guest’s comfort is important to us and your comments will give us the opportunity to address areas that need improvement. While we’re happy to read that our centric location worked out well for you, we regret that you did not receive the personalized service that our staff strives to provide. We will be sure to share with our staff how their level of service can impact one’s experience. Thank you for taking the time to share your feedback with us and we hope we have the chance to welcome you back and renew your trust in us.
"Left much to be desired"
Considering it is a luxury hotel, the service was deficient in many respects; first of all, the wi fi in the room was really expensive whereas the norm is now to have free wifi; the business center internet rate of $6.95 for 15 minutes was absurd; the only restaurant in the vicinity of the hotel had ridiculously over priced breakfast menu; the reception […] staff were flaky and the front door and bell captain staff were looking mostly for tips instead of giving any useful advice Read moreGenuine Expedia guest review
Response by The Fairfax at Embassy Row, Starwood Luxury Collection Thank you for sharing your experience with us. While it seems you enjoyed your accommodations, the disappointment shared in your comments regarding the remainder of your stay is disheartening. As always, we strive for excellence and take our guests comments very seriously. Your feedback will be shared with our staff in order to re-emphasize our commitment to the highest quality of customer service. We do apologize if you found our prices were a little high for services, but we do want you to know that they are comparable to many other luxury hotels in the area. Leaving with a bad impression is not what we want to hear from our guests and we hope to have another chance to restore your faith in our hotel.
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice but problems..."
Nice enough facilities, friendly staff, but there were a few major problems. When we got there, the room wasn't ready (got there at 5:30 PM). Almost an hour later, it still wasn't ready, so we went to dinner. When we got back from dinner, we went up to our room, but the crib wasn'T in it (we had specified that we wanted a crib when we booked). We had […] to wait over an hour to get the crib. The next morning, no apology, no nothing. I complained and got a few charges waived, but was not happy with the service. Read moreGenuine Hotels.com guest review
"fairfax at embassy row , μετριο ξενοδοχείο"
Δεν ανταποκρίθηκε απόλυτα στις προσδοκίες μας. Είχε ατμόσφαιρα πολυτελούς με στυλ ξενοδοχείου, ωστόσο το προσωπικό δεν ήταν όσο εξυπηρετικό και χαμογελαστό αρμόζει. Το δωμάτιο αν και ηταν κλεισμένο για 3 άτομα , με δηλωμένη την ηλικία των 15 ετών του 3 ατόμου, ήταν ουσιαστικά ένα άνετο δωμάτιο για 2 άτομα. Είχε 2 ημίδιπλα κρεββάτια, πετσέτες μόνο για […] 2 άτομα και μια μικρή ντουλάπα η οποία σε καμμία περίπτωση δεν χωρούσε ρούχα 3 ατόμων, ανύπαρκτος χώρος για ανοικτές βαλίτσες στο δωμάτιο. Οταν το δηλώσαμε , είπαν ότι δεν υπήρχε άλλο δωμάτιο να μας εξυπηρετήσουν και ότι δεν γνώριζαν ότι το τρίτο άτομο ηταν 15 χρόνων- ενω ήταν γραμμένο στο αντίγραφο της κράτησης- και ότι θα έπρεπε να πληρώσουμε επιπλέον χρήματα. Αυτή η αντιμετώπιση δεν αρμόζει σε 4 1/2 αστέρων ξενοδοχείο, με τέτοια φήμη και ιστορία. Επιπλέον ένα βράδυ που δεν μας είχαν αφήσει πετσέτες στο δωμάτιο , χρειαστηκε να καλέσουμε 3 φορές για να φέρουν πετσέτες τις οποίες δεν έφεραν ποτέ και αναγκάστηκα μετα απο 35 λεπτά να τις πάρω μόνη μου. Κατα τα άλλα , καλή τοποθεσία, ωραίο κτιριο και συμπαθητική ατμόσφαιρα. Read moreGenuine Hotels.com guest review
"Climatisation infernale"
Climatisation très bruyante même à l'arrêt. Vérification faite les autres chambres présentaient le même défaut. Inadmissible pour un hôtel de cette catégorie. Très bien pour le reste toutefois.Genuine Hotels.com guest review
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