4.5
out of 5
Excellent
(212 reviews)
(Neighborhood average
4.2)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
The Madera appears upon close inspection to be an older (80's?) hotel that has been very heavily remodeled very fashionably. It's stylish, well-located,... and has an extremely friendly and professional staff. Clean, well-maintained and comfortable. Great restaurant on the ground floor. We did not bring a car, but parking looked a little tight and a bit expensive, but I think that must be par for the DuPont Circle area. Easy walk to the Metro, food, etc. Can't say enough good things about the staff. Room was spotless, desk staff was very accommodating, and yet not lacking in personality. There's none of the institutional sterility that comes with a bigger chain, e.g. Hilton. Comfy bed, nice linens, couldn't ask for more. Picking nits: Some fundamental things that probably can't be easily changed: our King Balcony had an extremely small shower/toilet area, though having that separate from the rest of the dressing/sink area was extremely convenient. No coffee or hot pot in the room, which really isn't laid out for it, but coffee service in the lobby. Putting on pants before my first cup of coffee is not part of my usual routine, but it's hardly a deal-breaker. Overall a very nice place to stay. We'll be back. by Matt from Columbus, OH on 05/06/13
