Phoenix Park Hotel

Staff was very friendly, attentive and efficient. The only issue I encountered was with the wireless internet connectivity; and, they solved it quickly and efficiently. Ordered room service once and had the best 'New York Strip' steak dinner I've had in a long time; and, coming from someone who lives in the Oklahoma/Texas area, that's a compliment worth […] noting. When I came back to room with my dessert in a 'to go box' from Restaurant 701 who didn't provide me with any utensils and which I won't recommend the hotel's restaurant was very accommodating and provided me with flatware "no questions asked". Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Shortest walk to Union Sta. or the Capitol.

Genuine Hotels.com guest review

Simply wonderful!

Genuine Hotels.com guest review

Quiet, comfortable bed, close enough to the capitol for morning run on the mall and the restaurant had a GREAT breakfast.

Genuine Hotels.com guest review

Very enjoyable!

Genuine Hotels.com guest review

everything was good

Genuine Hotels.com guest review

The room was on the small side, but nice. The service was also on par for a hotel in the Capitol Hill area. However, there were issues with my reservations that I would not expect from a nice hotel - the reservation I made through Hotels.com was not easily found;the final bill charged was greater than the quote provided by Hotels.com; since I was there […] for just a few hours before an important meeting, I did not have time to have it resolved correctly. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location, great rate, small but comfortable room, I would do it again.

Genuine Hotels.com guest review

The front desk staff was rude, my room wasn't ready and they tried to put me in a lesser room than I had already paid for and then were put out when I said no. There were no wash clothes in my room. The entire hotel smelling of seafood. The television was on a wall on the side of the bed and did not move, hard to watch. Not sure I would stay here any […] more. Read more

Genuine Hotels.com guest review

If you want to be close to Union Station/Amtrak, this place can't really be beat. Decor looked old, my room was tiny, but it was clean enough.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room I was in 9th floor has a noise that ruined my sleep for the night the next day I was very tired. The best thing about the hotel was the bell service was very polite and informative. The complimentary breakfast was good as well.

Genuine Hotels.com guest review

The staff were wonderful The bathroom had a terrible leak. When we notified the staff they sent someone up immediately to fix it I would recommend this hotel!

Genuine Hotels.com guest review

The bedroom was very crammed and small. While the bed was comfortable, the desk space and other amenities were cluttered along with over-sized furniture given the very small room I was given. The towels were old and needed replaced. The staff was very friendly, particularly the valet, with the exception of 1-2 persons at the front desk who were snippy […] when I asked for a local walking map. Read more

Genuine Hotels.com guest review

Good price. Of course, one must realize that a very small room size is typical for this area, partially because of the era in which the hotels were constructed. A room with a single queen size bed is sufficient for one person on a business trip, but not suitable for someone with small children. A small but hearty breakfast menu is served by efficient […] waiters. Inexpensive vending machines and the proximity of Union Station mall make a gift shop unnecessary. Appears to have a good reputation locally. Read more

Genuine Hotels.com guest review

The hotel is excellent! Clean, convenient location, excellent staff; the room was very small but who needs big room when one is out of it most of the day anyway? VERY good value for money in downtown hotel. Have already recommended it to others. Minimal amenities but free wifi.

Genuine Hotels.com guest review

Location was excellent, a stone's throw away from Union station which is why I selected it. Staff, services, and hotel room were fine, nothing to rave about.

Genuine Hotels.com guest review

very good to excellent

Genuine Hotels.com guest review

The hotel was very clean and the quality of service was excellent.

Genuine Hotels.com guest review

This is my third trip to the Phoenix Park in Washington, D.C. The hotel's location is perfect--close to Union Station (2 min. walk) which is great because when I travel for business I have to metro in and walk to wherever I'm staying. Rooms are comfortable, but a little small. And the service is excellent. HOWEVER, there's construction going on outside […] the hotel that's ongoing, which can make it a little hard to relax and sleep, especially when it goes until 9 p.m. at night and starts at 7 a.m. the next morning. So, if you're planning to stay at the PP, bring earplugs! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

really liked this hotel. didn't realize it was just above a great Irish pub called Dubliners. Very convenient to the Union Station. very convenient to Capitol Hill.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I've stayed there several times -- as have colleagues from work. I love the Irish Pub that attached to it.

Genuine Hotels.com guest review

The elevators need some ventilaition because this whole place smells like fish from the Irish restaurant below. Needs updating and major remodeling -- my room's fridge was barely cold. The valet working Thanksgiving day was rude, *he was there all 5 days I stayed and rude the whole time) unhelpful, and grouchy. He is not the first face people should […] see coming in to this hotel. Read more

Genuine Hotels.com guest review

This boutique hotel reminds me of a small european inn. Nothing about it is cookie-cutter or "hip." Everything about it is comfortable, warm, and convenient. A pleasing, elegant style. Somewhat worn, but clean and everything works. Location cannot be beat on capitol hill. As close as possible to union station. Near excellent restaurants (Bistro Bis); […] and good, "quick food" (Union Station). Also has its own unique restaurant (Dubliner; and a breakfast-only dining room). The authentic Irishness is fun - makes the hotel different and enjoyable. Read more

Genuine Expedia guest review

Coming in from BWI arriving at Union Station and being able to walk to the hotel to drop off my bad before my meetings was a time saver. Coming back to a comfortable, spacious room with windows that actually open was really great.

Genuine Hotels.com guest review

The Dubliner is only average--wait staff very good; the corned beef and cabbage was undercooked and bland. The lobby of the hotel is cramped, but the room was more than good and clean. Very good hotel if you don't eat at the restaurant.

Genuine Hotels.com guest review

The hotel is old (built in 1939), but very well-maintained. The staff was top-notch. They really went out of their way to be accommodating. Location can't be beat--near Union Station, the Capitol, the Mall, museums and Pennsylvania Avenue. Two things I didn't like: 1) the bed was very high, which is hard for a short person to get into; and 2) the bathroom […] had almost no shelves so it was hard to lay out all my bathroom items. These were minor inconveniences. Overall, it was a great deal in an almost unbeatable location. Read more

Genuine Hotels.com guest review

The Phoenix Park Hotel is a small hotel with rooms that provide comfort and nice A/C. Too many hotels today limit their A/C about 70F which I find uncomfortable for sleeping. I like the rapid cool down and temperature control provided at the Phoenix Park. It is very close to the Capital building, museums and meeting locations I need to visit. Try it […] you probably will like it. Read more

Genuine Hotels.com guest review

Really nice people and very good service. My first room was so small I couldn't even change my mind in it, never mind my clothes, but they changed me out the next day. Nice restaurant/pub attached with good food and friendly service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel for the price is not really worth the stay.Not so friendly staff except the door man.The rooms are put together well at all.I would def. rearranged the furniture.Repairs need to be done in some areas,as well as rooms dont smell clean.I would not tell anyone to stay at this hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I admit that I am a hotel snob. I look at EVERYTHING when I check into a room........from the cleanliness of the carpet to the condition of the walls and ceilings. In light of that, I was shocked to walk into my room to find stains on the carpet and a miniature bathroom that I had difficulty with fitting in ALONE! The room itself was also small. Expedia's […] rating of 4.5 is rediculous. This is a 2.5 star hotel at BEST. Again, if you're a hotel snob like myself who prefers to stay at 4.5 star and above hotels, stay away!!! Choose something else in the city like the Madison Hotel on M Street for the same price. The only good thing about this hotel is that it is within a 2 minute walk to Union Station. Read more

Genuine Expedia guest review

The hotel staff was very friendly. The location was great. Room was small; must request tub. A bit pricey but all hotels in DC are pricey.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed at the Phoenix Park Hotel because it was within walking distance of a meeting I was attending. I will not stay here again. The hotel was more run down than I had remembered, but three things in particular really aggravated me: - heavy construction going on next door A bulldozer woke me up at 5 a.m. I was not able to go back to sleep and […] lost the rest of my time that I had needed to rest that morning. - no water sold in any of the vending machines I was told by the front desk that they did not sell water and that I had to buy a bottle from the bar at the Dubliner restaurant, which is attached to the hotel. I was very annoyed by this inconvenience, as the restaurant was very raucus and I did not want to go in there. Instead, I had to pay $4 to use the bottle of "Voss" brand bottled water that was in my room. - the computers in the Business Center lacked functionality in accessing the Internet I needed to print out my boarding passes for my flight back home, and found out that the hotel's IT administrator had disabled ALL of the "add-ons" in the Internet Explorer browser, including the ability to load Java script pages and Adobe Flash pages. Considering that the vast majority of websites use Java and Flash to properly display their pages, including the ability to click on links, this is absolutely senseless! Since U.S. Airways uses Java to display boarding passes, I was not able to print them out and had to wait until I got to the airport. WAS NOT HAPPY. Read more

Genuine Expedia guest review

The hotel was excellent in all respects.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I discovered this hotel on hotels.com while searching for a reasonably priced room as close to a Metro stop as possible. I have a particular affinity for historic hotels, so this might not appeal to everyone, but I loved the place - the high ceilings, a comfy armchair, a super tall bed (with footstool included!), and free internet access. It has very […] comfortable rooms, VERY friendly service, and is VERY conveniently located one block from the Metro & Union Station. Oh, and the windows actually open, albeit only a bit; what a simple luxury these days... I would definitely stay there again. Read more

Genuine Hotels.com guest review

This is the perfect hotel for a business trip to DC or for a quiet couple looking for a great location. The rooms are very small, but cozy and comfy. The great news, is it is a very quiet hotel. When traveling for work, I try to avoid being near families with children or 'party people'. This hotel just doesn't attract the 'wrong crowd'. While it could […] use some updating, it has what everyone would need. Steps from Capitol, Union Station and some great pubs. Read more

Genuine Hotels.com guest review

I came to DC for a conference that was meeting at the Library of Congress and the Ripley Center on the Mall, and the Phoenix Park Hotel fit my needs pretty perfectly. They even let me check in a couple of hours early when I arrived with my bags and my room was already ready. I was also pleasantly surprised by the quality of the fitness room - for a […] downtown hotel at this price, it had a very nice selection of good cardio machines. My only complaint is about the high cost of valet parking, but it seemed close to par for the course in that area. If I were coming by some means other than driving, and could snag another deal on the rate, I wouldn't hesitate to stay here again - right by Union Station to boot! Read more

Genuine Hotels.com guest review