Springhill Suites by Marriott Williamsburg

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed the week after Christmas with a family of 5. Plenty of room for 2 adults and 3 kids. Breakfast very well maintained throughout the morning every day. This hotel was booked to capacity for at least 3 of the days we stayed but it was run so well you could hardly tell.The pool was closed suddenly one evening due to a light bulb issue but was fixed […] the next day. Main complaint was the exercise room was was very lacking. The room only had two treadmills and a weight bench, but only one treadmill was working our entire visit. I have never seen such a bad exercise room in an otherwise very nice hotel. Maybe I should have checked this out before I booked, but I mistakenly assumed it would be up to par with other Marriotts I usually stay in. For this reason I would stay somewhere else next time. Otherwise the property and service were excellent. Read more

Genuine Hotels.com guest review

We were so pleased with our stay. My daughter loved the indoor pool and we all enjoyed the elaborate breakfast each morning. Internet access was easy. The staff was kind and helpful throughout our stay.

Genuine Hotels.com guest review

The hotel was wry comfortable. The front desk crew were very friendly and helpful. Although the room was clean its a little old, part of the carpet had a run so needed to watch that while walking around. Microwave and fridge helped a lot for sterilizing baby bottles and food storage.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed our stay. Rooms and service were great. I would stay at this hotel again.

Genuine Hotels.com guest review

We enjoyed our stay very much. The staff were very polite and the room, Internet, and basic quality of the room was very adequate for the price. They advertised a breakfast and it was available but the seating was not adequate for hotel. By the second day it wasn't worth waiting for to find a table. Overall it was a good value though.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent breakfast buffet and the rooms were nice and clean. Hotel is a little dated but overall a good value.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay. The hotel is minutes from Colonial Williamsburg and Bush Gardens. Our only complaint was the sofa bed. The mattress was torn and the springs were coming out on the side. We asked if it could be repaired or replaced. The woman at the desk said she would let someone know. I am not sure if they looked at it or not, It did not appear […] to be fixed and no message was left to let us know what was done. A good hotel for location, but don't count on the sofa for sleep. Read more

Genuine Hotels.com guest review

My only beef was that there was not a door separating the sleeping quarters with the sitting area, but otherwise it was a good location and good value. We had to move one of the beds against a wall (so our son wouldn't fall off) and underneath the bed had not been vaccuumed in quite some time...but under a bed is hard to get to, so I can't really hold […] it against the. Read more

Genuine Hotels.com guest review

We enjoyed the quiet and clean room after our days at Williamsburg. This was a quick 3 miles to our destination and is surrounded by great choices for eating. Thanks!

Genuine Hotels.com guest review

This hotel has an excellent free breakfast. The breakfast included cereal, eggs, oatmeal, waffles, bagels, toast, milk, juice, fruit, yogurt, sausage, biscuits, and more. One of the best breakfasts I have ever had at a hotel. This hotel's location also makes it easy to drive to Colonial Williamsburg, Busch Gardens, and other attractions in the area. […] The hotel is located about halfway between the Outlet Mall and the William and Mary campus. There are several eating establishments close by. The hotel staff was also helpful and pleasant. Read more

Genuine Hotels.com guest review

Got there for a few hours of rest. Made an online reservation at 10pm. Called 5 minutes after that and they had all my information ready. Told them about a late arrival and they had no complaints. When I arrived (around 1am) the staff was extremely friendly. Because it was Memorial Day weekend they left the pool open late and we used until almost 3am. […] Room (suite) was better than what I expected for the low price. It was very clean and the beds were very comfortable. Liked that the room had 2 flat screen tvs so I was able to watch tv while my daugther watched cartoons. Also, the hotel is located near the amusement parks. Overall we had a great experience. I'll use this same hotel every time I go back to the area. Read more

Genuine Hotels.com guest review

We were welcomed after a long day at Busch Gardens with lemonade, lollipops, cookies and coffee/tea. Our room was really great with a whole separate kitchen area and two really comfortable queen beds. The breakfast was delicious!! The pool outside is shared with another Marriot next door, but the indoor pool was sufficient. They had a nice little store […] in case you needed anything and they supplied detergent in case you needed to use the washers. I will stay here again!! Read more

Genuine Hotels.com guest review

As a family traveling together, this hotel was my first choice because it is a suites hotel. There was a lot of room for 5 women to share, but the sofa bed was horribly uncomfortable. If you must use the sofa bed, beware! Even my child complained about the springs hurting her back.

Genuine Hotels.com guest review

Clean spacious room. Loved the divider- it allowed our kids to sleep and we could stay up and read. WiFi access a plus, and 2 tvs in the room- a must for any family! Breakfast was clean, plentiful- basic, but more than what we needed. Cereal, juice, eggs, bacon, waffle station, oatmeal, yogurt- and friendly service. We enjoyed our stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a late check-in. Check-in was quick. Breakfast was good. They had a good variety of choices. We would stay here again.

Genuine Hotels.com guest review

Excellent experience from checkin to checkout. Wonderful breakfast buffet with a great variety, wonderful room service, friendly staff, very quiet room (even with a group of 70 highschoolers that were there--we knew nothing of them until breakfast). Very good room and great price. Our girls loved the towel creations that were on our bed when we arrived. […] The bed was very comfortable and I loved the fact that they had actual drapes on the windows that could be drawn to keep out the morning light. The only "complaint" that I can even think of was the pillows on the bed, they were very small (not even standard sized). That is the only negative thing that I can say about the hotel. We will definitely return! Read more

Genuine Hotels.com guest review

Excellent location that is close to all the key sites in Williamsburg. Hotel staff is very friendly. Check-in to Check-out, the whole experience was wonderful! We had 4 different hotel stays in our family vacation, all at different hotels and this stay was true to what we had expected at time of reservation.

Genuine Hotels.com guest review

We were traveling with 3 adults and a 3-year-old. The suite setup is perfect for letting the little one go to sleep at her normal bedtime but the adults still able to watch tv or visit in the sitting area. The bathroom was large enough to fit her potty seat. And the hot breakfast buffet was enjoyed by all in our party. Convenient location to many family […] restaurants, and only a few miles from Busch Gardens, Colonial WIlliamsburg, Jamestown, Yorktown, and the outlet malls. Read more

Genuine Hotels.com guest review