Quality Inn & Suites Lexington

I was very happy with my room. Quite area, hot breakfast, comfortable. Would stay again if in area.

Genuine Hotels.com guest review

The hotel was nice and clean but there was no room service.It was my birthday and we had the cake delivered to the hotel room but we couldnt even get a knife or forks from hotel! that was kind of a bummer for us that there was no service.

Genuine Hotels.com guest review

The walls were thin, so we could hear the shower running next door. But otherwise the room was clean and the bed comfortable. Very close to the historic sites (not walkable, but just minutes driving). Only stayed overnight, but it was sufficient for our needs.

Genuine Hotels.com guest review

Rates falsely advertised. We arrived at this hotel and were told we needed to pay the hotel $25 extra for our small pet. We were told that we could not receive our money back if we decided not to stay. We phoned the front office manager and then general manager Vic. Despite our written confirmation for the agreed upon price with pet noted, Vic did not […] listen to our concerns and frequently interrupted. We are elderly and were not in a position to lose the entire paid room fee or to travel further, so we HAD to pay the extra 25 dollars. We were given a handicapped equipped room which had several lights that did not work, not to mention a mediocre(at best) room. This is no way to treat seniors or anyone. Patricia at front desk was helpful and courteous. Read more

Genuine Hotels.com guest review

The parking was inconvenient. Had to park down 2 buildings. If you are looking for convenience, there was a nice restaurant close. No elevator so having to take a few trips up stairs with heavy luggage was inconvenient. It was clean.

Genuine Hotels.com guest review

A front desk clerk Lacey went above and beyond to allow us early check-in and asked our room preference etc. My original reservation was for one night and we were so pleased with the location and the value we decided to stay one more night. I called and was quoted the same rate from Friday, but when I saw my bill a few days later I was charged a higher […] rate. I also complained becoase for some reason on the second night the refridgerator starting buzzing extremely loud and we couldn't figure out what was causing it, but it kept us up for half the night. Again, the room, Lacey and the location was great. I just wish I could have gotten a good night's sleep and that I was charged what I was quoted. I didn't notice it upon checkout because they were out of paper on the printer and they emailed me my receipt instead. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

far superior in cleanliness and comfort - this inn certainly puts the "quality" in Quality Inns!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent location to visit the Boston area - been here many times over a 6-year period.

Genuine Hotels.com guest review

Near enough to where I needed to be on this visit. Booked with only one day notice too. Most excellent breakfast!!! I always look for free parking, free wifi and free breakfast. this place has all three and very affordable too!!

Genuine Hotels.com guest review

Upon checking in, the front desk staff were not engaging and there were three of them who started going back and forth in a different language, like I wasn't even there. I was given one word answers to my questions and did not feel very welcome. Although the room itself was ok, the overall feeling I got from the place was a truck stop hotel. I will […] look for other places next time. Read more

Genuine Hotels.com guest review

Staff were disinterested mostly especially younger front desk staff. Hotel was noisy. Newly arriving occupants in the small hours of the morning since it catered to coach parties. Noisy plumbing 24 hrs a day led to very poor sleeping. Would not reccomend to friends.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was very concerned after reading many negative comments but 5 of us stayed for 2 days, in 2 rooms, and were very pleased. Sure the hotel needs renovation but they are currently doing that and the new breakfast area is wonderful. We were pleasantly surprised with the variety of breakfasts items offered. We would definitely stay again if visiting the […] Boston area. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were kept waiting an hour in the lobby for them to get a room ready. This was from 3-4 pm in the afternoon. The desk personnel were clueless and uncaring. The room we finally got was an ADA accessible room, was dirty, with hair on the sink, poorly maintained with holes in the walls, the bathroom mirror had been wrenched to the side of the holder. […] All in all, the attitude of the staff ruined the whole experience, Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I found that the check in receptionist was not very personable. The room was very tidy, the bed was too firm, but the continental breakfast was very good. I was very disapointed that the pool was not open. Overall a little expensive for a one night stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My room had a sticky/slimy feeling on all of the hard surfaces. The room smelled like it was recently a smoker's room. As there were no opening windows and the heat-pump was kinda wimpy I couldn't get the stale smoke smell out of the room. Didn't like this place at all.

Genuine Hotels.com guest review

This hotel was disgusting. It was filthy, the bathtub was clogged, and the vanity was sized for midgets. I got a pain in my lower back till today from having to bend over it. I have never stayed in a worse hotel, and I have travelled to several third world countries. The irony of the hotel being called a quality inn should not escape anyone. Even the […] wifi was broken. For a lower priced hotel amenities can be left out but even a hotel without amenities can be a comfortable place to stay. Stay away, far away. Sleep in your rental car and shower at the Y, you'll be better off. Read more

Genuine Expedia guest review

First room had broken curtain hanger so you could see into room and a non working air conditioner. As for the second room, we had a cigarette burn in blanket, is it really that hard to get new blanket? Both rooms had dirty tubs or just very old.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Front desk service - some of the stuffs are not good. Breakfast room dirty. You can see fly inside the room...Internet service slow...

Genuine Expedia guest review

This hotel was undergoing some much needed remodeling of the front lobby area... hopefully they will then begin updating the rooms and hallways. Pool was clean. Rooms were adequate but dated and a little dingy. We were lucky to be upgraded to an upstairs suite with 2 separate rooms and a small kitchen.

Genuine Hotels.com guest review

The staff seen unaware of how to greet or provide for guests. When I arrived they looked at me as if I had three heads. I had paid for my room online the day before. After minutes of silence from the staffer at the front desk I asked "Am I in the right place?" The hotel materials says they have daily newspapers. But when I asked for the Sunday paper […] at the front desk at 7am, the woman said "No, we don't have it." I would never go back despite the low price. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel is actually pretty good. Great free breakfast! Good pool. The only thing that really bothered me was our room really stunk. It smelled horrible! It was like it had been a smoking room for the last 30 years and then they suddenly decided to make it a non-smoking room. Other than that, really not bad. Nothing overly impressive but nothing else […] horrible either. Just an average hotel. Read more

Genuine Hotels.com guest review

the bed was not comfortable it hurt my back.

Genuine Hotels.com guest review

Close to 95. Easy to get to Alewife train station (95 South to 2 East. Signs to get off). Breakfast was crowded in lobby. AC was chilly. If you want to save some cash & do not mind a 10 minute ride to train station - It's worth it. Would stay again.

Genuine Hotels.com guest review

Easy access to highway.Cannot make a left turn to exit motel. You have to exit to rt to go to highway then turn around. Motel only offers vending machines for snacks and one only accepts credit cards. Room is fairly large with armchair and reading lamp. Breakfast is adequate with waffles and other bread varieties. Eggs selections are hard boiled or […] hard cooked. Read more

Genuine Hotels.com guest review

Good location and even better breakfast. For this quality of hotel, you expect cereal and muffins, but this hotels had a great variety including hot items. The pool looked nice and clean. Next time, we plan to try it out. It's not spotless and it's a little dated and worn around the edges in places, but this hotel, for the price and location, is the […] best value I have found for the Boston area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We would recommend that you clean up the blood spatter on the walls and curtains, at least that is what it looked like to us and it was disgusting. The housekeepers would take the dirty towels and not leave clean ones.There was a coffemaker but NO coffe pot for it. The Air conditioner was SO LOOUD that I had to put ear plugs in my ears to even try to […] sleep. The refrigerator was nice except that there was SO MUCH ice built up at the top that we could not find the controls for it . I guess you get what you pay for. It was disturbing that most of the signs on the property including the front door were in Spanish. Overall was not well kept at all. The hot breakfast was a plus and a money saver. Read more

Genuine Hotels.com guest review

King size bed in a Queen size room so was very cramped. If looking for a place to sleep, it would be recommended. If you're looking for more than just a place to sleep keep looking, Carpet was clean, bathroom clean but could use serious remodel.

Genuine Expedia guest review

This is a 2 star motel. My room was small, smoky smelling and thoroughly unmodernized.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The location was great, right off the highway, but my room was too close to the road, so could hear the traffic going by all night. The heater and airconditioner unit was very loud too, but muffled the road noise. I used airplugs to go to sleep. The best part of my stay was a one day pass to use at the sports fitness club next to the hotel! That was […] a pleasant surprise, as most hotels have a very limited workout room, and you can't always assume the equipment will be working. I did use the pass, and it was great! I would return just for the fitness pass. Read more

Genuine Hotels.com guest review

Room seemed clean but I suspect it was not. Hot and clod water on the sink was backward, the towel rack over the toilet was loose and looked as though it was ready to fall, The "blanket" was nothing more than a sheet and the covering had cigarette burn holes. The breakfast was acceptable and the staff was fine.

Genuine Expedia guest review

I enjoyed it. It was very clean and I felt very comfortable there.In fact I extended my stay an extra day! The only thing is that it was a little hard to find because the office was set back from the street behind a restaurant. Everyone was very helpful and very polite and friendly.

Genuine Hotels.com guest review

We chose to stay outside of Boston to avoid marathon weekend, and the surrounding area of this hotel is nice. A hot breakfast was included in the price, so we got to enjoy waffles and eggs before heading out. Our only real issue is that we were put into a non-smoking room (as requested) however the room smelled of smoke. It wasn't nearly as bad as some […] of the other places we stayed on our trip, but it was still there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is in need of some updating and modernisation. Cigarette smells are still prevalant even after banning smoking from rooms for so many years. Cigarette burn in the bed cover was not an edifying sight. Drapes above the room air conditioner were dirty. Bath tub needs an acid clean to remove soiling from hundreds of people's dirty feet. On the […] plus side, the breakfast was free and sufficient and had great variety. Turning left into the hotel from the direction of the I95 is banned and some information on how to do this (on the web site) would be welcome. The Mexican eaterie next door is 10/10. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Dirty. Poor up keep will not stay their again

Genuine Hotels.com guest review

Free Wall Street Journal, and breakfast is solid. Older hotel but very clean, convenient, and well priced.

Genuine Expedia guest review