Hampton Inn Martinsburg

Normally... Hamptons are just perfect for us... but we were very surprised to see that this one needed just a little work. They were refurbishing a little, so that excused....we just felt that we were not as "welcomed" as at other Hamptons... Also... and this has nothing to do with the rating... this is the second Hampton that we have stayed at where […] the new floor is not being layed flush with the walls.... the hallway looked like it had a curve to it... gotta use those chalk lines, guys...:)....All in all,,, not too bad of a stay...bed not quite as comfy though...:(...oh... and kind of weird... but no fridge in the room... we thought that odd...would we stay again....? Probably... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great hotel. Clean rooms, great breakfast and very friendly staff.

Genuine Hotels.com guest review

Room was very clean and bed was comfortable. Room was quiet, could not hear outside noise.

Genuine Expedia guest review

Enjoyed it very much.

Genuine Hotels.com guest review

Nice room, accomodating staff, very good stay.

Genuine Hotels.com guest review

Great location, clean and comfortable. Very friendly staff.

Genuine Expedia guest review

Slightly over priced compared to other Hampton's I've stayed at in other comparable cities. Not bad by any means-just average

Genuine Hotels.com guest review

Staff was very polite.

Genuine Hotels.com guest review

hotel . com book it got it all wrong but service did there best !

Genuine Hotels.com guest review

The room was quite comfortable and spacious. I love the non-traditional bathroom cabinetry. The breakfast was a huge money and time saver. And the warm cookies at 5pm were yummy.

Genuine Expedia guest review

NIce room with large bath. Great breakfast. Convenient to many restaurants.

Genuine Hotels.com guest review

We were very satisfied with this hotel. Our room was great. Bed could have been a little better but we have a really good mattress at home. More outlets for our electronics would be nice. Daniel and Courtney were great at keeping our room clean and added extra towels we asked for. Sharon in the breakfast room was fantastic! Wonderful breakfast everyday […] we were there. Everyone of the staff greeted us in passing. The only problem that we had was finding the hotel the first day! It isn't easy to find. We have stayed at 3 other hotels in the area and we will be back to the Hampton again and again! Great place to stay! Read more

Genuine Hotels.com guest review

We booked a stay here after a long day of driving and woke refreshed in a clean room with a comfy bed. Staff was friendly and the bfast buffet was well stocked. Property was very clean and looks new. A great experience.

Genuine Hotels.com guest review

Outside pool only. Pool was closed for a private party on the night of my stay, disappointing. King size bed was very comfortable and great AC (91 degrees). Nice breakfast area. Convenient to the mall, Martin's Grocery, Chic Fil A, Outback and many more...

Genuine Expedia guest review

This hotel has a great breakfast they offer in the morning and coffee all day. My room was very clean with plenty of space. The hotel is located very close to the mall and many other restaurants and is very easy to get back onto the highway.

Genuine Hotels.com guest review

I was chosen to be customer of the day which meant a free upgrade to a room with a jacuzzi tub, so I was very pleased about that. The room was clean with the exception of a dirty ottoman, breakfast offered variety which was very nice compared to alot of hotels Ive stayed at. The hotel had a small but well equiped workout room, but unfortunaley I didnt […] get a chance to use it. All in All it was a pleasant experience. I also fimd it especially comforting that all bedding is washed at Hampton hotels every time. Read more

Genuine Expedia guest review

We were in town for a choral festival at the high school. This hotel was about a mile and a half from the school and very close to the mall and other places to eat. The room was very clean and comfortable and the breakfast buffet was better than I expected. I'd definitely stay here again.

Genuine Hotels.com guest review

Wonderful experience. You know what you'regoing to get at a Hampton Inn. They have a standard that is above most chain hotels. Always comfy beds, clean rooms, and very friendl and helpful staff. The breakfast lady coulnd't have been sweeter. She saw I had my hands full with a few breakfast choices and brought me a tray to carry it all. THen she asked […] if I needed help getting it to my room. We loved the variety of breakfast choices. Not just one entree to choose from. Wonderful assortment of condiments. Apple turnovers for breakfast....what other hotel offers this in the price of a room? Read more

Genuine Hotels.com guest review

While I've stayed at this hotel before and received good service, this was definitely the exception. 1. The refrigerator did not work. 2. After returning to the hotel, I found a 'Do not disturb' tag on the door. After opening the door, I found a note from housekeeping that said they would not be cleaning the room because of the 'Do not disturb' tag. […] While I'd like to give the staff the benefit of the doubt, I cannot. The maid entered the room and picked up the towels from the floor, so I know the maid was there. Nothing else was cleaned. Admittedly, the room had been quite messy. However, the fact stands that instead of cleaning the room, the maid simply claimed that there had been a 'Do not disturb' sign. I reported this to hotel staff and was assured that it would be cleaned the next day. That's not really an appropriate response, either, as cleaning service is included in the nightly rate. It should have been cleaned at that time. Read more

Genuine Hotels.com guest review

The guy at the reception wass almost rude He did not seem to like us disturb him He gave us a wheel chait room with a stand up shower which had a telephone type shower head which did not work properly although we had reserves 1 month in advance. The breakfats was terrible eggs were cold and bacon was cold also.

Genuine Expedia guest review

Don't even waste your time booking with this hotel, unclean, needs updated, unhelpful, unprofessional and can't get the main manager to call me back after, 3 messages were left for him. I was told by hotel stay that he's in & out of there, when he feels like it. Staff has no clue, when he is expected to show up and they never know how long he's planning […] on staying there. Gee, Sounds like a great job to me, no responsible, doesn't return messages and gets to show up whenever I feel like it. God, I love this country - NOT!!!!!!!!!!!!!!!!!!!!! Read more

Genuine Hotels.com guest review

Convenient to I-81. We had a late arrival and the coffee bar had fresh decaf coffee. Nice touch. The breakfast had great variety-egg&cheese omlets, link sausage and good bacon; fresh fruit, cereals, waffle maker, milk and juices, and a pleasant eating area. My only negative comment is the narrow ledge in the bathroom for one's travel kit. Very nice […] personnel. Read more

Genuine Hotels.com guest review

Great Stay

Genuine Expedia guest review

Staff was friendly and helpful. Breakfast was pleasant and maintained quite well.

Genuine Hotels.com guest review

Clean,friendly a great deal for ur $$.

Genuine Hotels.com guest review

When we first arrived, we had to switch rooms because of the strong smell of cigarette smoke in the (non-smoking) room. The cleaning staff did a poor job, as well.

Genuine Hotels.com guest review