Wingate by Wyndham - Longview

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Slow Wi-Fi was my only complain.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very good. Elevators needed some maintenance and the pillows were uncomfortable but otherwise a nice stay.

Genuine Hotels.com guest review

One BIG negative.........they did NOT have the room available when we arrived. Had to wait. Some kind of mix up on booking, but since it was already paid for they had to find us a room. Irritating!

Genuine Expedia guest review

We have stayed there many times on our journey to Houston from Tennessee and find it is worth the 25 mile drive to stay there rather than Marshall, Texas. The staff members are friendly, the hotel is well kept, there is an indoor pool, and there is a complimentary breakfast. Also, there are wonderful restaurant within walking distance.

Genuine Expedia guest review

Pool is nice. Hotel in general is nice. Some of the room smell old like fungus.

Genuine Hotels.com guest review

The entrance to the hotel was somewhat confusing. I am not sure we ever found the true entrance; we always seemed to be winding through the parking lots of two other hotels.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall, our stay was good. The breadfasts were really good. The staff were first rate. Thanks.

Genuine Hotels.com guest review

Really close to tons of restaurants. Very convenient place to stay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Convienent to local restaurants and has nice ammenities. Would stay here again.

Genuine Hotels.com guest review

This hotel was surprsisingly affordable for the qaulity of the amenities. The hotel was clean, the breakfast was good and the room was cleaned well and restocked each day with bathroom supplies and clean towels.

Genuine Expedia guest review

The Hotel was clean, and nice. The indoor pool was great for my grandchildren! However, I think there could have been some improvements! I didn't find the pool that clean (greasy looking scum around the edges, and the bathrooms in the pool area were a mess (we were there on the 15th and note on bathroom door said it was cleaned on the 13th! And never […] any towels! But the rooms were very nice and clean! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Came during Christmas so we weren't there a whole lot. The only real problem we had was that you could hear through the walls. One morning we heard a couple arguing. They weren't yelling, just arguing at a little higher than normal speaking volume. I'm sure even if they weren't arguing we'd be able to hear them still. It was a little stuffy, but since […] you can't open windows in hotels anymore we were able to turn the a/c on for about 5 min and it was a little more comfortable. The hotel staff came in everyday except Christmas, but left us a note the day prior to let us know if we NEEDED them to come through we could request it. When they came on Christmas Eve they made the bed and took the trash but didn't refill the coffee :( But they actually did come on Christmas morning and gave us some more coffee as we were leaving the room. The driveway to the hotel is really torn up, huge pot holes. Doesn't seem to belong to the hotel itself, probably the city. Not sure why the hotel hasn't asked the city to fix it though. Nice little gym; though we swore we used it we never got around to it. A strong chlorine smell in the lobby coming from the indoor pool. I like that breakfast is served until 10am, though we didn't eat it so I can't comment on the quality of it. All in all, the location is great because of all the businesses, restaurants (including Waffle House) and central to where all my family members live so next time I need to stay in a hotel in Longview I would stay here again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Overall, I was impressed when the hotel services. Just a few suggestions to make, be sure that the room is not freezing cold when your clints arrive. I had to turn the heater on to get the room warm before taking the children in, it was already cold enough outside. I don't recall seeing a hanging door sign for this room needs turn down service, when […] I ask the cleaning crew for turn down service they had no clue want I meant. I had to state please make up the bed, replace the towels and such. Do they still even call it turn down service??? The extras where great too bad there is an cut off time of 11pm. The buffet should have offered cut fruit like strawberries, melons, and other fresh fruit. Overall I did enjoy the stay. Thank you. Read more

Genuine Expedia guest review

The only thing I did not like was the cigarette smoke smell. You advertise that it is smoke free but the odor is still very prevalent in the corridors and rooms.

Genuine Hotels.com guest review

I have stayed at this Wingate Hotel many times over the years and always, always the best thing about this hotel is their staff. Their people are always top notch. Room was very comfortable. They are upgrading and as soon as the room carpets are replaced the rooms will be terrific. Room fridge does a nice job of chilling your white wine. Microwaves […] work and are nice to have. The have the one cup coffee makers which I hate but you can also load up your coffee carafe downstairs and bring it back to the room. Over the years the only inconsistency is the room safe.....perfect for most laptops, Kindle, tons of stuff. A few years ago most of the safes didn't work and the repair was to expensive to have done...yet they continued to advertise "room safes." They are currently replacing the room safes but check to see if your room safe is bolted down. First room had the safe but wasn't bolted down. They immediately moved me to a room with a bolted safe. There is one thing that truly sucked and that is their breakfast selection: no fruit of any kind. No yogurt of any kind, nothing "healthy" what so ever. The entire breakfast, except for a few boxes of sugary cereal, was fatty, doughy junk food. Very disappointing. Past occasions they have offered a healthier selection for breakfast. I do recommend the Wingate by Wyndham in Longview, TX but primarily because their staff will do whatever they can to make you comfortable. Read more

Genuine Hotels.com guest review

We had a slight problem with check-in, but the desk staff worked hard to accommodate us. The hotel was nice and the rooms were clean and spacious. The cleaning staff took until 4 pm one day to finish cleaning our room, which was slightly inconvenient, but they were very appologetic. They should have appologized to their fellow workers at the front desk, […] as we ended up watching our football game in the lobby instead of the privacy of our room. Go Badgers! :) Read more

Genuine Expedia guest review

The hotel was very nice and comfortable. Swimming pool was clean and comfortable chairs to sit in to watch the children swim. Staff was very accomodating and polite. The only complaint I had was that they did not have enough linens / towels etc. Had to ask each evening as they were out when maid service came. This will not keep us from staying again […] though. Read more

Genuine Expedia guest review