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Situated in Muskegon, A Victory Inn & Suites- Muskegon is close to Lake Express Ferry Terminal, Muskegon Museum of Art, and Frauenthal Center for the Performing Arts. Additional area attractions include Pere Marquette Park Beach and USS Silversides.
Complimentary wireless Internet access is available in public areas. The hotel features business amenities including small meeting rooms and audiovisual equipment. A complimentary breakfast is available. Additional amenities include a sauna, coffee/tea in the lobby, and dry cleaning/laundry services. Onsite parking is complimentary.
The 110 air-conditioned guestrooms at A Victory Inn & Suites- Muskegon include coffee/tea makers and makeup/shaving mirrors. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide direct-dial phones along with free local calls (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators, microwaves, and wake-up calls. Housekeeping is offered daily.
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Upon initial arrivial the establishment looked very inviting from the appearance of the lobby but thats as far as it went , there was stain in the toilet, the water drained very slowly in the face bowl, the bathtub needed serious attention the bath mat was deploreable, the grout was discolored, the wallpaper was pulling away from the wall by the window […] , the heating/cooling unit was noisy, i want be staying there again. Read moreGenuine Hotels.com guest review
It appeared hotel was going through a transition, once this is done should be a great hotel.Genuine Hotels.com guest review
We arrived to find the hotel under renovation. The hotel is very old: Elevators, pool and other venues were not available. Breakfast was less than average.Genuine Expedia guest review
"Worst hotel I've stayed at."
Pool was closed down, wallpaper peeling off walls, elevator didn't work. I was not impressed.Genuine Expedia guest review
"Falling into disrepair."
We were disappointed to be told at check-in that the pool was not working (not just for the day, but closed down long term) and that the elevator was broken, too. And we were on the 4th floor. The lobby was lovely, but the room was not very clean. There was no hot water for tea at breakfast, only an industrial coffee percolator.Genuine Expedia guest review
"Staff less than hospitable, rooms old furniture."
We check in and there was no one at desk, upon return, checked if fine but not very friendly, only gave option of stairs to get to 2nd floor room. Did not mention breakfast. Pool was not working, ice machine not working on first floor. Rooms dark, dingy and ac was very loud.Genuine Expedia guest review
"Clean but run down"
We only needed a place to sleep for one night, so we were not too picky about accommodations. The room was clean, but needing renovation. There were patched holes in the wall and one of the armoire doors came off when we opened it. There were burns on the lamp shades and tables. The room was too packed with furniture with the queen size beds. The pool […] and elevator were not operating. Breakfast was okay. The area was quiet and the beds were comfortable for a decent night sleep. We heard rumors from locals that there is a lot of police visits and rooms are rented by the hour here, but did not see anything scarey. Read moreGenuine Expedia guest review
"Decent size hotel but gross"
We needed a hotel in Muskegon for one night and this was the only available one in the area at the time of booking. It was not cheap; however, this is a "cheap" hotel. Gross carpet, multiple stains on the bedspreads, depressing breakfast, tired and worn decor, bathroom reminds me of a public bathroom, etc. Guests are told by the receptionist that there […] is "no partying". The pool was closed and the elevator did not work. The elevator has been out for awhile. Seems ridiculous to not have that fixed. This was a place where you want to get in late and out early. The less time spent there the better. If I had to go to the Muskegon area again, I would do not go there. Read moreGenuine Expedia guest review
"Hotel is not being kept up."
Hotel needs lots of maintenance to bring it up to a level 3. Staff is not friendly. Housekeeping does minimal cleaning. Also, we did not appreciate all the help and friends smoking right outside the front door.Genuine Expedia guest review
"Don't stay here"
Run down building, elevator broken, pool broken, wifi way to weak.Genuine Expedia guest review
The Room was dirty and people next to us was noisy until real late.Genuine Expedia guest review
Although our room appeared clean things were so run down that it felt bad being there. Tub faucet dripped badly and tub was rust stained. Spots on the bedspread that had tears in it. The breakfast was cereal, toast and bagels with tables so close together that you couldn't fit more than six people in the room. This is a has been hotel!Genuine Expedia guest review
The pool was closed, the elevator was broke had to carry luggage up stairsGenuine Expedia guest review
"Close to Bike Time events."
Placed on 4th floor with no elevator. (broken) No water in pool pillows were smelly and gross. I don't think the sheets were changed either.Genuine Expedia guest review
"Not well maintained, may be in transition"
Bathroom was so small that the toilet was mounted in a corner and you had to sit sideways to use. Pool was out of order, elevator was out of order, assigned a room on third floor. ice machine only worked on one of four floors. Ordered a King size single got two queens. Said nothing else was available, but parking lot was never full. Air conditioner […] was very noisy, thank God it worked. Two tiny bath towels in room, had to ask for extras. Just not a good experience. I was there during Muskegon Bike Time and felt for $139. a night, I got took. Attached restaurant was closed Read moreGenuine Expedia guest review
The first hostess was cordial. The sheets were dirty and I called and said my husband will be down and she said no I will bring them to you. When she came, which was quick, I showed her the sheets and she said oh that is a stain, just put them on the floor and housekeeping will get them tomorrow. The bathtub had mold and the sink was dirty. Then my […] husband walked down to let know we wanted a wake up call which never came. Then it was super noisy we were right across the hall from the breakfast room. The ice machine on the first floor was broken and the elevator was out of order and after a day of traveling and walking it just wasn't happening. The day shift hostess was super friendly and the breakfast was very nice. Unfortunately we not stay here again. Read moreGenuine Expedia guest review
"Not worth what we paid!"
The pool is being "remodeled", the elevator was broken, it was not the cleanest, the shower handle sprayed more water than the shower head, the parking lot needed cleaning up and not to mention I had to ask for a broom and dust pan to sweep up the needle and spoon I found in the parking lot. The hotel is in what seems to be a rough neighborhood but […] after venturing out it seemed safe. Not to far from the beach or Michigan Adventures (15 mins or so). Read moreGenuine Hotels.com guest review
"Awful (is an understatement)"
We booked our stay last minute and it was the last room in the area, so after reading reviews, we kept our expectations low. To our amazement, this establishment failed to even meet those expectations. Here are the sorted details on this dismal "hotel". - Pool and elevator out of order. Reading the reviews from a year ago, we figured that they HAD […] to be operational by now. Guess what? They're STILL out of order. - Coffee maker in room still full of coffee from previous guest. - Completely disgusting bathroom with stains on toilet and bathtub. - Water damage on ceiling of bathroom and hole in wall next to one of the beds. - Remote control for TV only worked when you held the batteries in manually (because they were held in with tape). - In-room phone didn't work, so we couldn't call the front desk - Non-working hair dryer - Broken ice machine (on our floor) Our recommendation: If there are rooms available in other hotels, book as quickly as you can and forget you even found A Victory Inn & Suites. If it's the last room available, consider expanding your search area or changing travel dates. Read moreGenuine Hotels.com guest review
Myself, my mother and aunt came to Muskegon to visit my cousin in lock up and this hotel from pictures seemed to be a good catch but once we arrived @1p we had to wait till 4p for room instead of 3p and front desk staff was sitting outside on ground instead of inside doing something. One elevator that slammed hard opening and closing and everyone was […] scared to getting on it. Inside of the room smelled like smoke so I had to air it out. Room just didn't look clean and I probably wouldn't stay there next time I come to Muskegon. Good parking tho. Read moreGenuine Expedia guest review
"Could be better with s little Maint and upgrade"
Two rooms. Two AC units quit working. Multiple effort to engage but unable. Hot. Muggy. Smoke smell. They need bit more Maint and checking equipment ...Genuine Expedia guest review
"Older hotel near ferry."
Poorly maintained, not clean. Would not stay again.Genuine Expedia guest review
I definitely didn't feel safe in this hotel. It was a bit dated and run-down and the area wasn't good. A lot of noisy people coming and going and a few strange characters were hanging out in the parking lot. The back door had a sign saying "no night entry" but the door wasn't locked after hours. I won't be staying here again!Genuine Expedia guest review
"Close to Lake Express ferry & mid-priced eateries"
Motel has once-elegant furnishings but has become quite worn. Room was acceptable as I was only relying on it for sleep - having plans during 3 days. For this decaf person, the continental breakfast - with only "high test" coffee did not work. Fortunately several breakfast places close by opened early. In room - fridge had tray that didn't quite fit, […] limiting what could be stored; microwave plate was missing, and coffee placed in it to reheat did not change temperature. Toilet had slow leak (making noise occasionally); tub only drained if stopper were completely removed. Electricity near bed was unreliable, until I moved springs away from plug - which did not have a flat profile. Mattress could then be pushed into headboard without problem. Pool was closed. Had the sense it was closed indefinitely. Room seemed clean, but thick white spread was not super clean, and had ink stain on it. Pillows and pillow cases did not match. TV with limited stations. Read moreGenuine Expedia guest review
My stay at the Victory Inn was an adventurous one. The hotel and the surrounding area was very seedy. The majority of the previous reviews are correct. The hotel personnel did not act or dress professionally. The hotel was dirty. Stains were on the chairs, carpet, and bed linens. Mold and mildew were in the bathroom. It was hard to sleep because of […] the fear of not knowing how clean the room and bed was. But I cannot complain, I got what I paid for. Don't expect much from the cheap price. It was like camping inside. Read moreGenuine Hotels.com guest review
"cheap place to stay"
the hotel was ok for the price did not seem that the hotel was in a nice part of the town. could use a fresh coat of paint and carpet cleaning over all an ok place to stayGenuine Expedia guest review
"Disappointing at best"
Part of the hotel is closed. The pool was closed; the parking lot was being repaved; rooms are overpriced; TV remote didn't work; TV buzzed; hair dryer didn't work well; toilet ran, etc. Generally run down and unappealing.Genuine Expedia guest review
"In need of better management"
There needs to be a better attention to maintaining the hotel. Examples: mold on the bathroom caulk, peeling wallpaper, stains on the furniture and bedding, the actual door lock was coming unscrewed. None of these things are high cost fixes, but they all need attention.Genuine Hotels.com guest review
"Agony of Defeat"
Hotel stated it had recently remodel, but it was more like putting "lipstick on a pig". Front desk personnel was not helpful at all. Best part about our visit was down the street we ate at a great place called Handsome Henry's.Genuine Hotels.com guest review
"A Victory Inn"
over-priced; pool out of order; elevator out of order; staff (6!) standing around talking while I waited in line to be helpedGenuine Expedia guest review
"Only if you have too..."
looks like it was a very nice hotel.... back it's prime! Just old, in need of a total makeover. Elevator wasn't working, Ice maker wasn't working, bathroom faucet leaking, clothes iron backet hanging off the wall from one of four fasteners, large stain on comforter, tv remote was sticky, very sticky which i placed down, washed my hands and used the […] tv buttons...... but I was tired and I slept fine. There was a big event in town so they overpriced the room by a lot. Read moreGenuine Expedia guest review
"Not that close to shopping or restaurants"
We booked this hotel because it had a pool in case there was bad weather going to the water park. Turned out their pool was closed for our entire stay. It took over an hour to get bath towels to dry off after our water park adventure. Girls forgot to bring them. They also didn't have remote control for the TV or a TV guide. Their so called continental […] breakfast wasn't at all suitable for diabetics. They had 3 sugary cereals, bagels, bread and muffins. Ran out of milk before all our girls had cereal. (There were seven of them) Their breakfast was from 6:30 - 9:30. We went there at 8:00 and they only had enough milk for 4 servings. (1/2 pint cartons) Ran out of oj. Asked if we could get more milk and oj and they stated that they were completely out until hotel manager got up out of bed. Being diabetic, you can't have a lot of breads or sugary things. I have been at hotels that were 2-3 star ratings and they always had at least fruit, cheerios, waffles, boiled or scrambled eggs. This place had none of those foods. The tub had hair in it. I definitely will not recommend this hotel even to my worst enemies. I think we should get a partial discount for this stay because of the pool. It rained all day and the accuweather said there was no rain until 6pm. Read moreGenuine Hotels.com guest review
I have read reviews concerning Victory Inn prior to booking rooms. The rating were very low but I wanted to experience it for myself. The curtains have holes the bedding is stained the toliet is disqusting and the bathtub has a slow drain. I had to change my room three times but still wasn't satisfied to my liking. I do not suggest this Inn to anyone. […] My family was so taken back that they googled a new hotel on their ipads and was ready to book. The one thing I enjoyed was the closeness to the beach. The beach was nice and the location (Walmart, Meijers, restaurants )surrounding the Inn. Read moreGenuine Hotels.com guest review
"close to walmart"
it did not exceed my very low expectations, but was the least expensive arrangement. I would stay there again under the same circumstances.Genuine Hotels.com guest review
"Try to avoid this motel"
At one time, A Victory Inn & Suites must have been a nice place. The furniture in the room was quite fancy. However, the management has allowed this place to fall in to such disrepair that it does not meet the expectations of typical modern accommodations. The elevator was out, the pool was closed, the wallpaper in the room was peeling off and moldy. […] When I called for towels, the night manager said "Well, I'll see if I can get them. I don't know..." I said, "We've already paid for ACCOMMODATION here and we expect towels as a part of that!" He brought them at least... Read moreGenuine Hotels.com guest review
"Not worth it."
Overpriced, dirty room with wallpaper peeling off and mildew/mold behind it. This place needs a total renovation.Genuine Hotels.com guest review
"Hotel Not Taken Care Of"
Splatter marks on the walls not cleaned off in bathroom. Dried food on the side of refridgerator. Pool was closed the entire time we were there. Elevator did not work the last night there. No one cleaned the courtyard while we were there. Litter on the ground and tables were dirty out there. Only one ice maker was working.Genuine Expedia guest review
"The nothing working hotel"
When we first arrived, the pool was closed along with the jacuzzi. One of the Two elevators, was out of order and the one that did work was VERY slow. Our second night, the elevator that was slow, finally broke, so NO elevator in the hotel worked, we were on the 4th floor. Several lights in our room were burned out. On a good note, the rooms were spacious […] and clean. I was very disappointed. Read moreGenuine Expedia guest review
We reserved a king bed and got 2 queen bed. Then the breakfast was nasty. There was a leak in the ceiling of the bathroom. Pool is broke. Don't stay here.... It's in the hood...Genuine Hotels.com guest review
"pool is closed. breakfast quality/selection poor!"
If I could have found somewhere else that night I would have demanded my money back! Bathtub fixtures were rusty, someone punched a hole in the wall by the light switch and the wall paper was peeling!!!! bleck!!Genuine Hotels.com guest review
"10 Miles from Michigan Adventures Theme Park"
Very unhappy. We rented 2 rooms. They did not put us together although we booked a month in advance. The first room had a funky smell, and the second rooms microwave door was hanging off and the coffee pot was missing. We planned on letting the kids go swimming but the pool was closed, and they did not bother to tell us until we got there. Our kids […] were very disappointed! The room was relatively cheap, so I guess the old saying is true! You get what you pay for. Read moreGenuine Hotels.com guest review
"Hotel didn't meet our expectations"
Hotel is supposedly being remodeled, it really needs it. One elevator didn't work. The one that did was very slow and dirty (very sticky floor). 2 of 3 ice makers weren't working. Pool was shut down and unavailable. Stayed 3 nights. Coffee in room wasn't restocked after 1st day. Ice bucket wasn't emptied and cleaned the 2nd and 3rd day. The hair dryer […] didn't work. TV reception was not very good on some channels. On the positive side, the continental breakfast was unexpected and adequate. Read moreGenuine Expedia guest review
well the hallway was very hot, the bathroom was dirty there was hair everywhere in the ceiling, the pillows were very old and lumpy, we actually had to buy new pillows, so that we could sleep, and the air condiotioning shut off and no matter what we did it didn't come on, well this will be the last time i stay there. Thank YouGenuine Hotels.com guest review
"Not even worth the price"
We got the king jacuzzi room. There was food in the corners of the room. The walls were dirty and some had a hole in them like a person punch it.Genuine Expedia guest review
Very dated hotel. Felt like it was stuck in the 80s. Many of the staff were outside the front door smoking as we were arriving and leaving. Looks a party crash pad for the area. Pool was not in service. Poor quality complimetary breakfast. Went t o a gas station for breakfast instead. Not for families. Extremely small bathroom. Woudl not stay there […] again. Read moreGenuine Hotels.com guest review
"do not stay here"
Bad service. Not clean. UnsatisfiedGenuine Hotels.com guest review
"Waste of money"
Hotel is run down and the beds were itchy didn't see any bed bugs but was very cautiosGenuine Hotels.com guest review
"Good enough if you just need a place to crash"
Wouldn't go back. Toilet refills slow as syrup, so you end up filling waste can with water to flush. Bed was torture on my back. Hotel pool was closed "for repair" - if they are truly going to repair I don't know. The room furniture was fine.Genuine Hotels.com guest review
"you get what you pay for"
The hotel was nearly empty. We still were placed in a room a long distance from the entrance. Not sure about that strategy. All the lights and alarm clock were unplugged when we arrived in the room. This caused us to notice the extreme amount of dust in corners, on the curtains, and anywhere it normally accumulates. The breakfast is an after thought. […] You should just go buy one. They had cereal with no milk, cream cheese with no bagels. There were 5 bread crusts and 6 mini muffins out. Read moreGenuine Hotels.com guest review
The hotel should post if the pool is not open - this was the reason we went and could not swim and was not offered any discount - will not returnGenuine Hotels.com guest review
"muskegon victory hotel is awful!!"
over priced for the condition its in. I wont ever send anyone to this hotel again.Genuine Hotels.com guest review
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