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Location.
Situated in the heart of Muskegon, Holiday Inn Muskegon-Harbor is close to Frauenthal Center for the Performing Arts, Muskegon Museum of Art, and Lake Express Ferry Terminal. Additional area attractions include USS Silversides and Pere Marquette Park Beach.
Hotel Features.
Holiday Inn Muskegon-Harbor has an indoor pool, a spa tub, and a sauna. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a 24-hour business center and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. The staff can provide concierge services and business services. Additional amenities include a fitness facility, multilingual staff, and room service (during limited hours). Self parking is complimentary.
Guestrooms.
The 201 air-conditioned guestrooms at Holiday Inn Muskegon-Harbor include complimentary newspapers and coffee/tea makers. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Roll-away beds available, charges may apply*
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10 per night
Cribs/Infant beds are available for an extra charge
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10 per night
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"No sound proofing? Will never stay here again"
Woke up from sound sleep when idiots in next room arrived at 12:30 am. Connecting door has no insulation. Screaming kids. Loud tv. It was so bad I could hear sound of fast food paper bags. Ready to complain to front desk when an adult finally told the kids to be quiet. Duh! I have traveled all over the world and never, ever had a room so loud. It was […] like the connecting door was not there at all. Yuck. Read moreGenuine Hotels.com guest review
"Don't waste your Money"
This was the worst run hotel I have stayed in many many years. We checked in on Wed. and this 8 floor hotel which was totally booked, only had 1 operational elevator. On the following Monday it was finally working, but after most everyone had already checked out. I asked for extra hangers, there were 6 in the room and am still waiting, the bedskirt […] was torn when we got there, and of course I tripped on it a few times getting out of bed, and when we checked out it was torn worse they kept tucking it in. One day they forgot to leave soap, one day cups and coffee, one day towels, and of course the trash was usually not emptied. But they took the tips. Went to check out the pool one day and was filled with very young children of dipper age, so much for enjoying the pool. I really would not recommend. Read moreGenuine Hotels.com guest review
a/c dont work no room service bad sevice with worker on the week end that i was at the hotel. so my overall satisfied was not good at all.Genuine Hotels.com guest review
"Disappointing visit"
Friday night was good although there was some reconstruction in fitness area. St Pat's night was HORRIBLE! Tons of scantily clad parties drinking copious amounts of beer prevented us from finding parking at the hotel or within 4 blocks. After the local police assisted with movement of crowds from the entrances we moved our car about an hour later as […] hotel staff recommended parking in the lot. My 7 year old and I were kept awake by yelling, drunken guests, slamming doors, and a screaming woman throughout the night. The hallway reeked of smoke in this smoke-free hotel. This was a highly disappointing visit. Read moreGenuine Expedia guest review
"Horrible Hotel"
Check in staff was awful except for Delilah. Rude, unhelpful. I didn't have my priority club # and they told me I would have to call and get it. They wouldn't do it for me. Room was hot and air conditioner worked only off and on. Ended up having to move to another room at 11 pm. Had to park in a parking garage and had a jacket and gloves stolen off […] our Harley. Asked for a taxi and they said we had to call ourselves. Basically they were unwilling to help do anything. Not impressed. Read moreGenuine Hotels.com guest review
"Amenities not as promised"
We booked this hotel for two nights and were really looking forward to using the hot tub. Unfortunately, the pool was warmer than the hot tub and there were hardly any bubbles (many of the jets did not work). They promised they would fix it the first night but the second night it was just as cold.Genuine Expedia guest review
"Not what I expected"
The picture looks nicer than it is. The room was dark. Carpet worn and dirty. Staff spent most of their time on the computer in the lobby.Genuine Expedia guest review
"Holiday Inn, Muskegon, Michigan"
The TV would not turn on and there were no instructions. There was a loud band playing outside that lasted until midnight The coffee maker in the room did not work. I was never able to get any hot water from the faucet in the bathroom sink. The hot water in the shower turned cold after less than 2 minutes and I had to finish with a cold shower. When […] I mentioned these things to the desk clerk in the morning she was totally disinterested and made no comment at all. I will never stay at this hotel again! Read moreGenuine Hotels.com guest review
"Worst Holiday Inn I've ever stayed at"
At check in, our air conditioning wasnt functioning properly. We called the front desk and the lady was very rude and just said, "sorry about that". 2 of our towels were dirty, we asked for new ones and that took 2 hours. Needed more conditioner, after 2 hours, I searched for a maids cart myself. Air conditioning in the restaurant was broken too, way […] to hot to sit and enjoy a meal or a drink. The ice machine didnt work on my floor had to use the one on the floor below, then that one broke. Elevator stopped working half way into our stay. When asked to speak to a manager regarding all of these, we were told that there was not a manager on duty on the weekends, and nobody who could hear our concerns. Was told to call monday afternoon. Hospitality manager didnt answer her phone so I left a voicemail. Still haven't heard back from her and its been almost a week. If I had known all of this, I would have loved to have stayed at the motel 6 and gotten better service and paid much less. Read moreGenuine Hotels.com guest review
"Holiday Inn -Muskegon Harbor"
This hotel is not recommended to anyone. 1> Hotel is expensive. 2> Hotel maintenance is awful. My room did not have bathroom towels. Next morning I found out no hot water either. Hotel staff told me they can not maintain all rooms. 3> Hotel breakfast is not great either-most items were cold(scrambled eggs, fried patatoes), poor choice of selections, […] less variety. 4> Hotel staff is not friendly. Read moreGenuine Hotels.com guest review
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