"Broken Hot Tub"
Rooftop pool was great but I called the hotel beforehand to make sure there was a hot tub. The hotel clerk notified me that there was but did not mention that it who be broken for my entire stay.Genuine Hotels.com guest review
Parking associated with hotel was quite a bit pricey...$40.00 + /day was way out-of-line!!Genuine Hotels.com guest review
"Great Location To Major Events"
A great landmark hotel, one of the New Orleans Classics!! A must stay!Genuine Hotels.com guest review
"room location noise level"
the hotel was beautiful except there was work with ladders and other obstacles in lobby. one elevator working. the service excellent . the actual comfort of room great except the one thing that ruined our anniversary trip was that the room service 2-3 rooms down. all night could hear the rolling of carts are the elevator . our room was next to elevator. […] the food was very good in the bar. but bar way understaffed people waited while bartender left area to attended to 2 intoxicated customers wanting to entertain their wants while other guest became irritated and left, The peanut butter and hot chocolate a must. the parking way over priced $39.95 plus $5,00 tax and $5.00 tip took away from the good bargain getaway for someone that lives nearby for our 25 year anniversary. iconic hotel its terrible that in slow months does not cater more to locals . Read moreGenuine Hotels.com guest review
I booked this hotel as a wedding gift for my sister, so this is her review: "Gorgeous interior, interesting history & traditions, great service & fantastic rooftop view. Be aware of the parking costs though..."Genuine Hotels.com guest review
"Lovely, Antique-est, and Baroque hotel!!!"
Our stay was lovely and comforting surprise! My husband and I just got married and were on our Mini-Moon road trip. We arrived to the hotel quite late, almost 1am. We informed the front desk of arrival prior and when we arrived to the hotel there was valet and the front desk staff was wonderfully friendly, wish I could remember the name of the staff […] member. We had mentioned to him that we were newlyweds and when we headed to the bar/lounge, he surprisingly bought my husband and I a glass of champagne!! That was so wonderfully nice and a treat!!! We were also informed of the rooftop pool and had bathrobes wating for us in our room. We were also were able to order room service 1am in the morning since we had not eaten dinner at all. AND let me tell you, the king bed was super duper comfy! We melted just laying there and didn't even had the energy to head to that rooftop pool!! It was in downtown, close to all the sites. However, one minor thing was the bath tub drain did not really drain and was clogged, other than that I would have given this hotel 5 for everything!!! We will definitely come back again and try that rooftop pool! I highly suggest others to stay at this lovely hotel, it will be a stay well paid for! :) Read moreGenuine Hotels.com guest review
"Charming, though musty"
Great staff, decent location (central business district - few blocks from Canal and Bourbon), comfortable, old-French decor. Unfortunately had to air out our clothes from the musty odors in the room. Hallways were fine, but they should probably recarpet and/or repaint - few other ways to be fully rid of the smell that was like old, wet shoes. Tip: go […] to Mother's for breakfast (24/7), but go for the food and experience, not so much for the service. PB&J sandwiches were a nice touch Read moreGenuine Hotels.com guest review
I love the hotel and I found it close to everything we want to visit. Nothing is really far away. Will definitely use Le Pavillion as my next hotel on my next visit to New Orleans. Everyone at the hotel was wonderful.Genuine Hotels.com guest review
"Tiny, dirty pool"
The hotel is old but elegant. The main complain I have is the pool area. It is very small and crowded, no enough room for sitting around and relaxing. Also since there is only one pool (very small) it is crowded with children. Also, some of the "guest" were bathing in their underwear only and smoking inside the pool, the hotel staff didn't seem to care […] about proper dress codes and manners of the guest. Not very likely to come back. Overpriced from my experience. I stayed the next day at another corporative for cheaper and with a much better experience. Le Pavilion water to charge $300 for an additional night, thank goodness we didn't fall for that Read moreGenuine Hotels.com guest review
"We loved this hotel"
We loved everything about this hotel. Located in walking distance to the French quarter, and it was only blocks away from a street car and bus stop to bring you to other parts of town. It had an old-fashioned French feel to it (originally threw us off), but the hotel was modern/updated on everything that mattered - most comfortable beds, nice gym, new […] TVs, etc. It was the little things that made the experience really stand out - restocked toiletries every day, friendly staff, snacks at night (pb&j and hot chocolate - we didn't even eat but it was a really nice gesture), let us have a late checkout (of 2:30 pm), pull down service, etc. Even though I wouldn't think twice about some of these things, it's a nice touch when provided. We would absolutely stay here again! Read moreGenuine Hotels.com guest review
"with the trolley everything was easy to get to."
First we would like to say cedric was so helpful and a great conversationalist. Having our robes and slippers laid out in the evening was quite the surprise. The food in the restaurant was exceptional. The ombiaunce was something we cannot say enough about. Everyone was friendly and helpful. The cleaning person even thanked us for being such clean visiters. […] When and if we come back to new orleans this will be our place and we will be raving about our stay to everyone who wants to hear. Best vacation ever. Read moreGenuine Hotels.com guest review
Rooms show some age (electrical outlets and faucets). Wait staff was superb, especially Edgar in the dining area and Wayne the bellman.Genuine Hotels.com guest review
Very nice, comfortable, hotel. Old-world feeling without any of the usual drawbacks that term implies. Great pool on the roof; clean, good-sized room; and excellent staff.Genuine Hotels.com guest review
"Apparently it's just my bad luck?"
The good - the bed was very comfy, the decor is attractive, and the staff is pleasant. Walking distance from French Quarter. Now for the bad. The 35/night parking, which is an uncovered, fenced in lot so your car is baking out in the sun. It's the kind of lot that is usually the cheap parking in DT Austin. And it's worse when you start walking towards […] the Quarter and see other places charging 20. The hot water - no matter what time I tried to take a shower, the hot water lasted all of 2 minutes before it got cold. Not "cool, but I can suffer through it", but ice cold. They advertised special drawn baths, but they must have to cart in extra hot water to fill up the tiny tub because I don't see enough hot water coming out of those spigots to fill up the tub on their own. When I complained about the lack of hot water (a necessity for a hotel) the fronst desk person laughed and said "Yeah, that happens...." No, it doesn't. How about taking the exorbitant parking fees and buying a better hot water heater? The breakfast buffet is a rip-off - it's the standard fare you can get at cheap motel complimentary continental breakfasts, only you get charged 30/person (20 for the food, 4-6 for coffee/juice). You're better off going into the Quarter and finding a local place to have breakfast. When I go back to NO, I'll be looking for a better place to spend the night. Read moreGenuine Hotels.com guest review
Staff was incredible, the hotel itself was grand and historically impressive, and the rooms were incredibly comfortable.Genuine Hotels.com guest review
It was awesome, full marks!Genuine Hotels.com guest review
"Very good - would stay again"
Everything was excellent. A little pricey perhaps.Genuine Hotels.com guest review
"Would highly recommend staying here!"
It was a wonderful, historic place to stay while in New Orleans. The staff was very friendly, and helpful. Location was perfect, away from the noise of the French Quarter, but within easy walking distance. My only negatives would be the breakfast buffet is a bit over priced, and the hot food wasn't very hot. Also, be careful placing any paperwork you […] want to keep in your room. The housekeeping staff will throw it away, even if it isn't placed in a trash can. Read moreGenuine Hotels.com guest review
So this hotel is perfect for a couple who ve never previously been to New Orleans! or any couple who appreciate! Romance! It is a gallery, a museum, paranormal activity site (kidding but the city has this spirits so why not!),... Everything is so classic and you ll end up taking photos inside the hotel for at least a couple of ours. Great architecture […] and design. Read moreGenuine Hotels.com guest review
"Weekend Proposal Trip"
She was completely blown away at the sheer beauty, and eligance of Le Pavillion. From the victorian artwork, to the rooftop pool and jacoze.Genuine Hotels.com guest review
"NO Hotel of Choice"
I have used this hotel many times. I have tried others in the past, but this is my hotel of choice in NO. Staff is wonderful, rooms wonderfully clean, but small (old hotel), and location is great for walking. Quiet enough area to get sleep, not in the Quarter.Genuine Hotels.com guest review
We love the hotel! Great staff, very friendly. Location is perfect for the Saenger theater. One minor complaint is the shower has no water pressure. It took forever just to wet my hair much less rinse the shampoo out. A small price to pay for the overall experience.Genuine Hotels.com guest review
"Nice classic experience"
This is a nice older hotel with all the classic vibe you'd expect. The location is great, less than a mile from all the shopping and activities you'd want on Royal or Bourbon. The rooftop pool and jacuzzi are a great touch with a great view. The room was very clean and well-maintained, though there were some spots where it showed its age. Parking is […] valet and $40/night after tax, which is a bit pricey, but you won't need to worry about parking downtown and probably won't need a car once you park. Overall a solid experience, but nothing to blow us away for the price. Read moreGenuine Hotels.com guest review
Wonderful place to stay. Great location! Historic Naw'lins very well done. Would definitely stay here again and again!Genuine Hotels.com guest review
"Friendly, Upscale, Comfortable"
The staff was very helpful and friendly. The hotel was beautiful and clean. Our bed was comfortable and our room quiet. The location was perfect - within walking distance of all the excitement, but far enough away to sleep peacefully. We thoroughly enjoyed our stay and would book a room here again if we were to return to New Orleans.Genuine Hotels.com guest review
The service was outstanding, and the hotel is beautiful. The rooms are a little small, but well appointed.Genuine Hotels.com guest review
"$35 valet service should automatically be included"
Great stay. Rooms were fun with a bordello-like feel. A truly unusual but comfortable hotel. The only thing to watch out for is the additional charges. Basically no options than $35 valet parking, etc. (tips are included in "additional expenditures" so count on about a hundred dollars more a night than basic cost.Genuine Hotels.com guest review
"Super romantic pbj"
The hotel is in a great locationand i totally recommend the brunch.fantastic service and wonderful peanut butter and jam warmthGenuine Hotels.com guest review
"Romantic yet conveinent to all sites"
We were treated wonderfully by everyone, and always with a smile :-) The late night peanutbutter and jelly bar was a perfect touch.Genuine Hotels.com guest review
This hotel is amazing. The architectural design is breathtaking, service was phenomenal, and the amenities were very nice. Issues: the window behind the curtain was very dusty and there was a large spider and spider web in the corner although I imagine we were the first to look in that corner for a while. The bathroom floor seemed discolored, but that […] was only slightly off putting. The room a/c was a little noisy, but didn't keep us up at all. The amazing bedding definitely made up for it! I had several unique request through the night that the hotel staff quickly and willingly handled for me. Read moreGenuine Hotels.com guest review
What a beautiful Hotel. Definitely staying there againGenuine Hotels.com guest review
"Great elegant place"
We chose this spot on a quick overnight in NOLA. The price was comparable to other nearby options. It turned out to be a pleasant surprise with excellent desk service and great perks. At 10 pm each night, carts roll out in the lobby with PB&J service! I also saw couples and families dressed in their PJs and the loaner thick terry robes enjoying g their […] late night snack. Wonderful in every way and we will return! Read moreGenuine Hotels.com guest review
"and a pb&j to boot"
We had a lovely time at La Pavillion in New Orleans. The doorman was charming, the staff sweet, the lobby enchanting, the bar regal and the room quiet and comfortable. It's an easy 15 minute walk to the French Quarter, and the hotel sets up a pb&j bar every night at 10pm for guests to have a taste of home.Genuine Hotels.com guest review
"What a haunt!"
This place scared me silly on arrival and I literally reconsidered the three nights I had reserved. The place literally smells as old as it is, comparable to the terrifying feeling you get locked in your grandmother's attic. However after I settled in I realized what a classy place it is. From free (and fast) wifi, to the rooftop pool and the complimentary […] peanut butter sandwiches, Le Pavilion is a true representation of New Orleans. I was really hoping to shell out a full five stars for this one, but my visit to the rooftop deck was tainted by beer bottles from the night before -And the valet kept mysteriously moving my car around the lot to keep spots open for "contract" visitors. Read moreGenuine Hotels.com guest review
We choose this hotel to celebrate an expectant baby and celebrate our birthdays and anniversary. About an hour after check in we were surprised with a bottle of champagne and a delicious homemade happy birthday chocolate cake. We received a note from the manager welcoming us to the hotel , celebrating our trip and if there was anything we needed. From […] help with the door as we walked into the hotel, speedy bag service ( less than 5 minutes ) and amazing food .. I would truly recommend this hotel to anyone over any hotel in the city being that I am a New Orleans native!!! Thank you for making our trip so special Read moreGenuine Hotels.com guest review
"A historic & ornate hotel with a lot of character"
Even though the hotel is showing its age, it has a ton of character, which outweighs the outdatedness in my opinion. While the immediate location isn't very exciting as it's downtown in the business district, it is right between the Garden District to the southwest and the French Quarter to the northeast. It's a good value too.Genuine Hotels.com guest review
"Right in Style!"
This is a fine hotel, very well located for those looking to enjoy all of New Orleans attractions. By NOT being in the midst of the French Quarter, but rather on its edge, makes for a quieter night and easier access. The room (we had a king size bed in their "standard" room) is small, but works fine. The bathroom could use more counter space or shelving, […] and an extra towel bar, but, again, though small worked fine. The people were great - helpful, friendly. Good place to stay. Read moreGenuine Hotels.com guest review
The hotel was beautiful. The room was very elegant and clean. The bed was so comfortable! Staff were all kind and helpful. Would definitely go back!Genuine Hotels.com guest review
"Poor maintenance, Decaying Hotel"
Our hotel was a bit of a nightmare. The air conditioning would leak and drip water all over the table. The phones would not work properly. When you press the room service button, it would call random people in the hotel and wake them up in the middle of the night. As a result, i had to go down to the hotel desk to order room service, and then pay the […] bell hop anyways for the delivery! (its not his fault i had to go down to order). The only saving grace was the pool on the roof top which really was spectacular. Otherwise, for the price... look elsewhere. I'm certain you can do much better. I'm the sort of person who doesnt really complain about things... so... take that with a grain of salt when reading this. I was fortunate that the company i had with me eclipsed the hotel experience. Read moreGenuine Hotels.com guest review
Service was courteous and helpful, attention to the smallest of details. Beautiful inside and out. A hotel like no other. Bed was very comfortable. We were so glad we picked La Pavillon to stay. It was the highlight of our trip.Genuine Hotels.com guest review
"Freindliest people I've ever seen at any Hotel."
My wife and I spent a long 3 day weekend here. It was our 26th wedding anniversary and we always try to spent it in New Orleans. We came on Friday to go to the Saints Pre season game, we were close enough to be able to walk to the Dome. But from the moment we pull up, from the Doorman to the Desk Clerk to Room Sevice, everyone one we came in contact […] with was friendly and polite. We enjoyed our stay. Read moreGenuine Hotels.com guest review
Great place, would go back..Genuine Hotels.com guest review
"Beautiful hotel. Service not so great"
The hotel was beautiful and grand, just as the pictured displayed. However, aside from the first hotel attendant who took our bags when we arrived and an anniversary gift from hotel management, the hotel service left a lot to be desired for such an upscale hotel during our 4 day stay. All service attendants seemed more concerned with the Caucasian guests. […] On our second night, my husband and I went to have PB&J sandwiches. I got in line to get hot chocolate, and the attendant didn't even acknowledge me. Less than 30 seconds later, a Caucasian lady came and stood near me, and the attendant practically leaped into action to serve her, asking her if she wanted hot chocolate and grabbing a cup and filling it to the top for her. He then offered to put marshmallows in for her. The lady actually apologized to me because she knew that she went out of turn. The attendant never seemed to notice that he served her ahead of me in error. I grabbed my own cup and asked for hot chocolate. The same attendant filled my cup barely half full and was already talking to a new Caucasian couple approaching the table. Additionally, my husband and I received no greeting or offers for assistance. We would see attendants running ahead of Caucasian couples to open the doors and ask them where they were headed and offering to give directions or recommendations. We never had a door opened for us unless there were Caucasians already ahead of us. Also beware of the high parking fees. Read moreGenuine Hotels.com guest review
Great!!Only Problem is we left our Wi Fi there and they said it couldn't be found.Genuine Hotels.com guest review
"Just a night in new orleans"
The hotel is utterly gorgeous and caught us by surprise. It is an old establishment and had a lot of ornate touches that added to the experience. It is located just outside the bustle of the French Quarter, but it is within easy walking distance of that entire area. The staff were helpful and friendly.Genuine Hotels.com guest review
The hotel is absolutely beautiful. Also good location - close to the French Quarter and other tourist spots, but far enough from the major crowd areas to be peaceful and quiet. Our room was on the small side, but was beautiful, clean, and very comfortable. Hotel staff was very friendly and helpful. All in all I would highly recommend, especially if […] you don't want to hear (and smell) the late night crowds in the Quarter. Read moreGenuine Hotels.com guest review
"Beautiful hotel for our Honeymoon"
We stayed at Le Pavillon Hotel for 8 days for our Honeymoon and couldn't have been happier. The Hotel itself was gorgeous with its over sized doors and hanging crystal chandeliers as well as the murals on the ceilings. The staff was amazing and friendly from the front desk, to the bell staff, as well as the staff in the lounge and the crystal room restaurant. […] The location was of the hotel was pretty perfect. It is only a few blocks walk from Bourbon street which was really nice as well as the Casino and some pretty good restaurants and bars. There was also a stop for the "Hop on, Hop off" bus just one block away which we used a lot to get around the city and reach the areas that weren't an easy walk to get to. The only weird complaint we would have is the ceiling fan light above the bed flickered when it was on randomly. It wasn't a constant flicker that became annoying it was more of a random surprising flicker. We decided to eventually just turn the light out but then it became the opposite somehow, it would randomly flicker on. That became even more surprising. We figured it was somehow due to the lightning storm in the area and didm't even mention it to the staff, we just laughed it off. it didn't happen the entire stay. The room otherwise was beautiful, comfortable and the staff always had it spotlessly clean. We would absolutely stay at Le Pavillon again or recommend it to others. Read moreGenuine Hotels.com guest review
"Beautiful hotel and beautiful staff"
Wonderful.Genuine Hotels.com guest review
The hotel was beautiful, and the staff was wonderful. My husband and I went there for our anniversary, and it was a great place to spend it. The only drawback was that the room was a bit smaller than we would have liked; the minibar was so close to the bed that the door of it could not be completely opened. However, we did think the rooftop pool and […] Jacuzzi were extremely nice. Also, the bathroom in the room was awesome! In addition, a movie was being filmed there when we arrived. It was fun to watch, but it did cause a glitch in getting in and out of the hotel. Read moreGenuine Hotels.com guest review
Excellent hotelGenuine Hotels.com guest review
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