4.6
out of 5
Outstanding
(489 reviews)
(Neighborhood average
4.0)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Overall the hotel was very nice. The room was clean and comfortable, just a little underwhelming even though I had a deluxe room. We found the decor in... the room boring. The room did have a nice view, which is uncommon in New Orleans. The staff were exceptional! Always pleasant and helpful - from valet to bellmen, front desk, wait staff and bartenders. The bar was nice, never over crowded but never empty; they made a good drink and never seemed inconvenienced by any of our requests. We had dinner there the first night and it was delicious! Breakfast at the Cafe was good, but we were confused by the decor - too many different themes and they decorated with balloons...like a child's birthday party...but when we asked we were told that was just the decor no special event. The valet and bellmen were very nice; always making conversation, quick with a smile or joke. I never touched a door, hailed a cab or lifted a piece of luggage. It's a very nice hotel and I would definately stay here again. by a Hotels.com guest on 03/05/13
