Baymont Inn and Suites New Orleans

I have never been more disappointed in a Motel in my 67 years of life. These are the issues I confronted: The Parking lot was flooded, the room reeked of mildew, there was actual mold on the bathroom wall, the shower handle pulled completely out of the wall, the toilet was cracked and patched with caulking, the toilet was filthy and unclean able with […] stains, the bath tub glazing was chipped and had rust. If this is a 3 star property then the persons who rated it should pay a re-visit. I could not check out early enough in the morning. I will never stay at a Baymont Inn again if this is typical. Read more

Genuine Hotels.com guest review

The maids neglected to clean our room two of the three nights we were staying over. The door lock to our room only worked after up to six failed attempts to use the keycard. The front desk person who checked us in was upset that we asked her help to enter the room. The 'free' breakfast was absolutely disgusting -- dried up, tasteless, and stale. The […] location is not near anything but we knew that when we chose the place based on it price. Stayed at another Baymont Inn on this trip in Tupelo, MS, which was worlds apart and much better than the New Orleans Chamber of Horrors. Read more

Genuine Hotels.com guest review

Cons: This hotel was not what it seems online. The check- in went smoothly; however, entrance to the room was horrible. The room had a funny odor and caused my nose to itch and my sister to sneeze uncontrollably. It seemed there was moisture in the air, so the rooms should have a humidifier installed. We were switched to a room down the hall smelled […] a little better, but there wasn't a shower curtain. The rooms need to be updated immediately! I also encourage the place to be inspected for mold. I wouldn't recommend this hotel to anyone I loved!!! It's in the run down side of New Orleans. Pros: It's easy to find and is directly off I-10 East on the service road. It's also close to the Lakefront Arena. There's free complimentary breakfast and checkout is at noon. Read more

Genuine Hotels.com guest review

Well, when we checked in there was no room number on the door. Then upon entering the room, the room looked as if someone just left out of the room prior to us arriving. There were towels on the floor in the bathroom, the sink was dirty, the bed had not been made, trash cans had not been emptied, and it smelled of smoke. So then went to the front desk […] and they were able to place us in another room but it pushed our plans back due to having to wait for another room. Read more

Genuine Hotels.com guest review

Stayed 2 nights. Room ( Hotel ) needs a deep cleaning. Mold in bathroom, bedding dirty when housekeeping came in they didn't even empty the trash or grab the pizza boxes. Couldn't get extra towels as front desk said they only provide what is in the room which was 2 and we have 4 adults in room Pool was disgustingly dirty. Hotel staff were sitting on […] window sill smoking Read more

Genuine Hotels.com guest review

Thought I was staying at a LaQuinta Inn, but found out when I showed up after a 13 hour drive, that it was taken over by Baymont. I had a small dog, which Baymont did not allow pets, but was nice enough to honor the pet policy from LaQuinta Inn. Overall the people that work there was very nice and helpful. The bed was the worst part of, the center of […] the bed sunk to the floor, which cost me an unexpected visit from the life squad due to sleeping with my feet above my head from the sink hole in the middle of the bed. Until they make a lot of improvements, I would not recommend anyone to stay there. But I guess for the money, I got my moneys worth. Read more

Genuine Hotels.com guest review

We were expecting to have a microwave and refrigerator in our room based on our reservation. None of the rooms had either one. Hotel was run down. Be careful of this one for now.

Genuine Hotels.com guest review

We had a lot of issues with the Hotel. To start with No ice machine on our floor. A minor inconvenience. the Toilet bowl was running and flushing by itself all night, the window has a curtain that covered one third of the space and during the day it was very bright and you could not escape the street lights during the night. Sound insulation was non […] existent for a hotel. You clearly hear all discussions from the adjacent room. The one good thing about the whole stay was the breakfast. It was better than expected. Read more

Genuine Hotels.com guest review

The room was stripped of a fridge and microwave. The sheets were damp and felt dirty. Hotel needs remodeling. Will not be staying there again.

Genuine Hotels.com guest review

Hotels.com must eliminate this LaQuinta because first it has been sold. It is old, needs updating, replacements and Maintenance. Nobody wants it. The beds are Terrible! I think an elephant made my concave mattress! I do give a nod to the staff. They did try to help--but their hands are tied too.

Genuine Hotels.com guest review

Terrible. We arrived and the receptionist waited until I was checked in and paid and THEN told me, "Oh, by the way, we don't have any keys so you won't be able to exit and reenter your room without our maintenance man coming down and opening the door for you." BUT, the key he had didn't work, or the door lock was broken...whatever...45 minutes later […] we are still standing in the lobby. It took about an hour for us to get in the room, and then of course we could not leave because we'd have to chase down the maintenance man. That night...uge puddle of coffee on the floor in the breakfast area I stepped into in my sock. Lovely. Read more

Genuine Hotels.com guest review

The hot water comes and goes and the coffee pot is missing its lid . I've been to busy working and room to remember and tge staff hasn't seemed to notice .

Genuine Hotels.com guest review

The smell awful. Staff would not give me wash cloth and towel also told me to take a bath later I would never visit again

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was the worst hotel I have ever been in. For three days I and my family stayed there, the sheets, blankets or pillow cases were not changed. Hallway was vacuumed only once. Bed was sloppily made. Two evenings I called for new sheet and was told each time that nothing can be done because the cleaning crew had gone for the day. The rooms were only […] swept into the hall way and the maid on my floor had no vacuum cleaner. Expedia should stop associating with hotels like these or I plan to disenroll from Expedia. The place was filthy and nothing close to the picture on Expedia. New structure but horrible management. I will not recommend this hotel to my worst enemy. Read more

Genuine Expedia guest review

Don't stay here! It was horrible. The hotel was not very clean, the bed was horrible, the AC sounded like a semi truck parked in the room and we could not sleep through the night because it was so loud and every time it started up it would wake you up if you fell asleep when it was off. Also the toilet kept running on and off thru the night. The breakfast […] was awful! That was not orange juice and everything looked like the food is just always reheated. We ate breakfast at a restaraunt. Don't stay here! This is not a 2.5 star hotel. It is a 1 star hotel. Read more

Genuine Hotels.com guest review

Bad bad neighborhood. Trash all around hotel. Noone cleans it up. Rooms were jist dirty. Spots and stains and mold. Service was non existent. And again it in like the ninth ward. Very bad area.

Genuine Hotels.com guest review

This was the most nasty hotel I have ever seen. We did not even stay. We looked at our room, turned around and left. There was food in the room, the frig had something nasty all over it, the iron and board were still out, there was pee in the toilet.

Genuine Expedia guest review

The room was damp, there was a wet towel on bed, no towels to shower with. The room smelled bad and the air conditioner did not work well. Also it was hard to find.

Genuine Hotels.com guest review

I was very dissatisfied with my room. I reserved a NON-SMOKING room. The room I was given stunk to high heaven. The smoke stench was so bad I smelled it on me after I left. I was told there were no non-smoking rooms available even though that's what I had reserved. Rather than taking a chance on not finding another room at another hotel I stayed, reluctantly. […] However I will never stay with LaQuinta again. Very disappointed. Read more

Genuine Hotels.com guest review

The Hotel is old and has not been kept up at all. The sofa bed almost collapsed when it was pulled out. I understand that breakfast was complimentary however both mornings of our stay there wasn't enough food for all of the guests and half of the staff had horrible attitudes and should not be performing face to face tasks.

Genuine Expedia guest review

Do not stay here, you can find a much better hotel for the same price!! I have never written a bad review but this deserves it!!! Horrible!

Genuine Hotels.com guest review

The stay was horrible. They advertised Waffle maker and didn't have one. I asked for clean wash cloths and towels and they didn't have any. I will not stay at another LaQuinta Inn and Suites.

Genuine Hotels.com guest review

It was HORRIBLE!!!!! The room was dirty. There were 4 of us staying in the room and it had only 3 towels and 1 wash cloth. When we asked for more, they didn't have any. The showers were cold water only. It was dirty and disgusting. The continental breakfast was old dried out muffins. The floors were sticky. The people at the front desk were rude and […] had giant chips on their shoulders. We couldn't get out of there fast enough! If I could have rated everything as a negative number I would have! Awful, awful, awful!!!!! Read more

Genuine Hotels.com guest review

The shower leek on to the floor by the bed AC made noises the hall way smelt horrible we had no remote no blow dryer I will nt stay. Again

Genuine Hotels.com guest review

It was horrible I didnt even stay the 3 days I booked . They didnt even have soap I had wash my hands with shampoo. When I called the front desk they were rude and said we dont have soap not sorry sir or anything like that. The bathroom door and closet door was broken. Overall the worst hotel I stayed at ever.

Genuine Hotels.com guest review

The staff was not very helpful. The wallpaper was peeling in the room, the light fixtures were loose, the carpet was sticky and the maids never once stepped into our room for the three nights that we were staying there (we had to ask the front desk twice for towels). The description says that it is mere minutes from the French Quarter and downtown areas, […] this is deceiving, it is 15-20 minutes by car or taxi, depending on traffic, and you will pay about $30 each way. Also the listing says that it is in the Chalmette area, again deceiving, it is actually in New Orleans East. I would never stay there again nor would I recommend it to anyone. Read more

Genuine Expedia guest review

terrible room! the walls were stained as was one of our beds - with blood!. There was no shower curtain nor any shampoo. Just a bar of soap. The door also did not lock correctly. The door leading outside was also jammed up and would open without use of a key like someone hard used a crow bar to pry it open. The vending machines did not work correctly. […] Someone even had their car stolen the night we stayed! I urge you to stay ANYWHERE but here. Check out the motel 6 across the road or something because this hotel is horrible. Read more

Genuine Hotels.com guest review

The previous criticisms posted for this hotel are true. Grossly overpriced! One towel, no toiletries. I was told they were out of towels at 3 pm when checking in! Scratchy worn linens. Uncomfortable bed. Desolate, unsafe areas close by.

Genuine Hotels.com guest review

We checked in on Saturday night. a room reservation for 4 people. the room had 3 towels. Sunday the maids came to clean the room (and took the 3 towels, but did not leave any in their place). They also did not change the coffee. Monday, afternoon we came back to the room as the cleaning team had just moved from our room to the next room. they had taken […] the towels again-without leaving any. To sum up- Never again. Read more

Genuine Expedia guest review

i travel several times a year. i spend about 25 to 30 days a year in motels/hotels. this is the worst stay ever. i will never stay here even at half price.

Genuine Expedia guest review

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Genuine Hotels.com guest review

good price , rooms are funky --- This place used to be nice just a couple of years ago

Genuine Expedia guest review

3 nights without hot water 8 nights without any internet access 2 days without any maid service 1 day with partial maid service manager absent most of these days doors are insecure and keying system is faulty non-smoking room was smoky and sheets and covers had numerous burn holes exceedingly dimly lit with 40 watt bulbs towels the size of postage stamps but […] other than that Read more

Genuine Hotels.com guest review

After you have used the hotel.com web site so successfully it is to bad that one clerk could ruin you whole experience. Telling us at 1;15 a.m. that we could not check in because she was doing an audit that would last 30 to 45 minutes is absurd.

Genuine Hotels.com guest review

1. 31/2 hour wait to check in 2. no hot water for about 17 hours 3. room wasn't clean for the 1st two days 4. internet was out the whole time{3 days} 5. staff was extremely rude! 6. had to get our own towels to take a bath

Genuine Hotels.com guest review

The staff had terrible attitude. The elevator was super slow. No hot water for 2 days. The tub wasn't draining properly. Continental breakfast ends at 9 am, not 10 am like the hotels we stayed in the past. They ran out of spoons and paper plates during breakfast. They didn't replenish toiletries when we ran out. Overall, they treated guests like they […] were staying there for free. Also, the hotel is in an area where most businesses and residences are abandoned and boarded up and lighting in parking lot was not good. Read more

Genuine Hotels.com guest review

The hotel looked better in the pictures. Management had no knowledge of how to restart the computer for printing boarding passes. The bath towels were small, rough and old. The room smelled strange and wasn't properly cleaned. I would never stay at that particular LaQuinta Inn or recommend it to anyone.

Genuine Hotels.com guest review

our toilet was broken, the carpets were dirty , not to mention its SOOOO far from french quarters and its totally isolated from any mode of public transportation will never ever go back

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This place is horrible. The staff is nice but our tv didn't work. I had to call three times to get it fixed and they barely fixed it. The bathroom is also not as clean as it should be. Also the free breakfast is a joke. I won't be staying here again

Genuine Hotels.com guest review

since katrina hit, the area known as new orleans east has virtually died the hotel is located in an area that i am told was growing previously now there is very little around it, not many places to eat, all places of interest are across the bridge and lots of pessimism from the staff pool needed cleaning, breakfast buffet closed at 9 sharp whether people […] were just walking in or in the process of eating Read more

Genuine Expedia guest review

This place was filthy and the staff didn't seem to care about anything. One of my worst hotel experiences ANYWHERE I've ever stayed. Batthroom was filthy, sheets were ripped, wifi was down, the pool was closed and green. The breakfast was terrible and the staff were rude and uncaring.

Genuine Hotels.com guest review

Quede muy molesta con el trato del hotel, no recibí limpia La habitación, las almohadas sucias y sin funda. A mi esposo le salieron ronchas por dormir en la cama Pase dos noches Ahí, al día síguenos no volvieron a limpiar la habitación No tenía ni toallas, sha pop, etc Alugunoa focos de las lámparas estaban fundidos En general una mala experiencia Me […] queje en el hotel y dijeron que halara con expedia que ellos iban A poner la queja y me iban a reembolsar el dinero Espero y pongan atención a mi comentario Gracias Read more

Genuine Expedia guest review

Le personnel ne démontre aucun empressement,aucune empathie,ne donne des explications que si on demande,n'offre aucune excuse s'il y a des retards ou des problèmes. Alors que j'étais couchée vers 16:30 a notre arrivée ,quelqu'un est entré sans frapper pour réparer la toilette,a fait beaucoup de bruit et de multiples allers- retours sans se rendre compte […] qu'il y avait quelqu'un dans la chambre. L'Internet n'a pas fonctionné pendant tout notre séjour de 3 jours. La piscine était inutilisable(non entretenue,pleine d'algues vertes). Le choix au déjeuner est acceptable sauf qu'il n'y avait pas de cuillères malgré qu'on nous servait des yogourts et des céréales avec du lait.(la seule explications que j'ai eue pendant les 3 jours c'est;"no spoon,no spoon". La toilette s'est de nouveau brisée pendant le séjour et malgré le fait que nous ayons avisé le dimanche matin, elle n'était toujours pas réparée le lundi matin de notre départ. Read more

Genuine Expedia guest review