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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Le Croissant - Breakfast offered daily at this casual restaurant where diners can watch passing trolley cars.
River Blends Café - Grab-and-go style selections for breakfast and lunch. Starbucks coffee and deli sandwiches.
Drago's Seafood - Seafood specialties such as oysters, Maine lobsters, and fried seafood platters. Open for lunch and dinner.
Spirits - Lunch or dinner enjoy mouth-watering New Orleans style samplings, or simply enjoy the "Delta Breeze" and the wide assortment of cocktails, wine, and beer Spirits has to offer.
Hilton New Orleans Riverside offers extensive recreational amenities including two heated pools. The health club (surcharge) features a fitness center equipped with numerous cardio and strength-training machines. Other health club amenities include squash and racquetball courts, basketball and tennis courts, a sauna, steam room, and tanning bed. There's an aerobic dance studio, and yoga and Pilates classes are offered along with personal training sessions. The Hilton is located across the street from Harrah's Casino and one block from Woldenburg Riverfront Park, which has a paved pathway suitable for strolling and running. The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Great location the parking is pricey. Staff was very friendly.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place to stay"
The hotel was clean and the staff nice. Conciere was fantastic help and pleasant the whole while. Only disappointment was, because of flight problems we arrived in early eveing instead of late morning and the King bedroom I had reserved was gone. None available that night. We did get a beautiful view of the river and we enjoyed watching the ships and […] barges travel past. Would stay there again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"hotel not maintained"
the hotel halls and rooms were not clean. I didn't get the room I requested and was awakened in the wee hours by a loud train on the tracks below.Genuine Hotels.com guest review
I enjoyed it very much!Genuine Hotels.com guest review
"Decent Hotel - Nothing Special"
This was the first time I had stayed in this hotel. We were going on a cruise the following day, and it was extremely close to the pier. I found nothing particularly special about the hotel - room was ok, service was ok. I was extremely disappointed that wi-fi costs $14.95 per day as you can get free wi-fi in just about every other hotel that I have […] stayed in at a fraction of the overall cost for a night's stay; ie., Hampton, Jamison Inn, Best Western, etc. Also, during check-in, there were long lines because there was only one person behind the counter checking people in. We had to wait about ten minutes, which is too long. Read moreGenuine Hotels.com guest review
"Service was pretty poor"
Hotels.com and the Hilton need to communicate better. I booked 3 rooms with a "city or river view" for myself and my family (I had the hotel confirmation sheet with me). This being my first time in New Orleans, it was important to me to have a view. We waited to be checked in for approximately 20 minutes and then walked a long way through another building […] to our room only to find the window overlooked a small, unnactractive courtyard. When I called the desk, they said that I only had a "standard" room and that no other rooms were available. I would have to talk to Hotels.com to try to resolve the issue. Then I was transferred to another employee that somehow found 2 rooms that we could upgrade to although one of them was really just the view of a parking garage. I travel quite a bit and overall, the front desk service was very poor. They clearly did not care that I did not get the rooms I paid for. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
full Starbucks inside!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Wish I didn't have to leave....."
I booked this hotel based on location, rating and price. It met all of my expectations based on the reviews posted. The hotel was located near where the cruise ships were docked,as well as the French Quarters. My daughter and I stayed there overnight before catching our transportation home from being on a cruise. We spent the afternoon exploring the […] French Qtrs and other attractions that were easily within walking distance. The staff was exceptionally friendly and helpful, the room was clean and calming. Read moreGenuine Hotels.com guest review
"Outstanding Location to Stay At!!"
The hotel was awesome, room was comfortable and service was great!!Genuine Hotels.com guest review
This hotel is located four blocks from the start of the French quarter and near everything . Check in is at 3pm and we arrived at 1 pm and the room was ready. Check out is 12 pm which is great as many people get a late start for breakfast. The hotel took out the jacuzzi but kept the pool which was heated. Hotel has dining options but there is plenty […] in riverside market place, Harrah's casino which is across the street and many local fares within walking distance. The views of the river were amazing, the only complaint I had was train comes by at 735 am and horn blows three times so if you are a light sleeper you will hear this. Read moreGenuine Hotels.com guest review
"new orleans visit"
Close and convenient from cruise line dockingGenuine Hotels.com guest review
"Same hotel for meeting"
It was excellent!Genuine Hotels.com guest review
"Convient for shopping and eating"
We were tired and came to the room late but the bathroom was lovely and the beds and linens were superGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"walkable distance to french quarters"
nothing spectacular but not badGenuine Hotels.com guest review
"Great place to stay!"
Great accommodations, had a few awesome restaurants and bars. I didn't use the fitness center but I imagine it was great as well. The only flaw which was not really an issue was that the cold water in the bathroom ran hot for about a minute and then gradually got cold.Genuine Expedia guest review
"Exciting time in the big easy"
New Orleans is a must visit during Mari Gras. Bring an open mind as you may see things that are not the "norm" back home. Beautiful city and wonderful friendly people whether asking directions watching the parades or having some of the wonderful cuisine. Our room was very nice with a great view of the Missippi river and the Riverwalk area. The only […] concern, we had 4 adults in our room,Hotels.com did not explain the extra fee for the 2 extra people. But our room was only setup for 2 ...2 towels, 2 wash cloths, one soap and shampoo/conditioner. 2 cups for coffee and 1 glass for water. As we all wanted showers, I called and was told everything was on its way....we waited an hour and no one showed. So had to leave to be able to see one of the parades. Came back 4hrs later and had to ask a maid in the hall for the stuff we needed. She was very nice and acommodating. When I complained about the time it took we were given 4 free breakfasts. Food was very good but would of rather had our room set up for 4 as we did pay for that service. Read moreGenuine Hotels.com guest review
"Mardi Gras stay at the Hilton Riverside"
It was a great time and a great hotel except, all the coke machines in the vending areas were either broke or the place where you put the money in was sealed. I checked the machines on about 6-7 floors and they were all like that. ( Poor Maintenance). The air conditioner in my room had to be set on 60 degrees to make it comfortable, again, the maintenance […] sub sub sub par. Read moreGenuine Hotels.com guest review
"Mardi Gras 2013"
The hotel handled the crowd like a champ! We saw all types of celebrities, hotel seemed to be the one of choice. the bar staff, Joseph in particular was very friendly and full of advice. the valet staff were helpful as well, patiently pointing out directions and offering advice. We had a blast and are considering this hotel next year!Genuine Hotels.com guest review
Nice hotel, clean, great location, had a nice view from the room was on the 24 floor overlooking the city. Only problem I had was parking 35 a nightGenuine Hotels.com guest review
"Overrated!"
Rooms are old, and need updating badly!Genuine Hotels.com guest review
"Great Hotel"
Great Hotel.Clean and neat. I have had a great time and staff was excellentGenuine Expedia guest review
"Property wasn't bad, but the service was."
1) room was not ready at checkin time 2) requested towels and after one hour, they never came and had to request again 3) called room service at 10AM for breakfast and was put on automated hold for 15 minutes (put on speaker phone) and no one ever picked up. Had to go through front desk to have them connect us to RS manager to get order taken. 4) called […] bellman upon departure. was told it would be 15-20 minutes. after 45 minutes, I took the bags down myself. Read moreGenuine Expedia guest review
"Great hotel for anyone."
I was most impressed withthte Hilton Riverside from the moment I arrived with its great customer services at check-in to the moment i departed, taking with its great staff at 5:00 a.m. My room and view were great! The beds were comfortable. I enjoyed the flat screen TV, and I love the great bathroom. The staff cleaned the room everyday at what felt […] like perfect times, for I never found myself waiting to have my room cleaned. The staff were the best, allthat I talked too were very helpful and friendly. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"new orleans hilton"
it was decent hotel and close to the main areas and attraction. the only negative about the hotel is that you have to pay to use the fitness room, which is a decent size fitness room that had almost all you need on the road to get a good workout.Genuine Expedia guest review
"Bring your confirmation email"
We booked a room with a king sized bed, and they were trying to concince us that we booked a room with two queen beds. I had to show the lady at the front desk our confirmation in order to get the correct room. We ended up getting the correct room with a great view, but it would have been nice just to have gotten the right room without the hassle.Genuine Expedia guest review
"Best location!"
We have always chosen to stay here because of the location by the riverside . It is far from the maddening crowd yet within walking distance to French quarter. Huge hotel , nice lobby. Rooms are a bit tired, pillows were small and uncomfortable.Genuine Hotels.com guest review
Overall, it was a very nice hotel. I would say it was one of the better ones I have stayed at recently. Employees were very friendly and helpful. We ate at the hotel restaurant and our waitress (Ashley) was great. Only negative was the elevator from 2nd to 3rd floor. It was slow and seems like it should be replaced.Genuine Hotels.com guest review
"Good for convention center"
The hotel is modern and large. Nice restaurants and bar on the main floor. The French Quarter is a 15-minute walk away, but there is also a tram (streetcar) that stops right in front of the hotel that can take you there, though its frequency is once every 15-30 minutes. The convention center is a 5-minute walk away, and it is mostly indoors if you […] walk through the adjacent mall. Nice views of the mighty Mississippi River from the upper-floor rooms. Read moreGenuine Expedia guest review
"Daughters and mother stay"
Celebrated with daughters for their birthdays in NO and spent night at this hotel. High price hotel that did not include $30 a day parking fee nor offer free WFI in room.Genuine Hotels.com guest review
"Location, Location (Especially for cruisers)"
The best thing about this hotel is its location. It is within walking distance of the French Quarter and right next door to "Riverwalk" (a shoppers mecca along the Mississippi). Lastly, since we were visiting New Orleans prior to taking a cruise, it is also walking distance from the cruise terminal. Thus, no renting a car and No paying for parking (which […] is expensive at any hotel in this city). Compared to other Hotels in the area, this one had reasonable rates. One other bonus plus was that my glasses broke and we actually found a glasses toolkit in the gift shop! Who would have thought! On the down side, many hotels have complementary breakfast. This one did not. In fact, Except for the super expensive Draccos, there was no real dining alternative other than venturing out. Luckily in New Orleans, that is never a problem! Many withing walking distance. So it comes back to location. Right along the mighty Mississippi! This Hotel is worth returning to. Read moreGenuine Expedia guest review
"Great hotel!"
Really like this hotel, it is one of my preferred in NOLA!Genuine Hotels.com guest review
"Close to entertainment, and pier for cruise"
Very helpful staff ! Would stay here again.Genuine Hotels.com guest review
i THOUGHT THE CONCEIRGE WAS HORRIBLE. WHEN ASKED ABOUT RESTAURANTS I HAD BEEN TOLD OF, THEY POO POOED THEM AND GAVE ME OTHER NAMES. WE DECIDED TO GO THE ONES I HAD ALREADY CHOSEN AND THEY WERE FANTASTIC. WE ALSO WENT TO ONES THEY SUGGESTED AND WERE NOT HALF AS GOOD ASTHE ONES I CHOSE!! THEY HAD TO BE ASKED BY ME TO MAKE A CALL - THEY SHOULD HAVE SUGGESTED […] SOME HELP-I THOUGHT THEY WERE AWFUL !! Read moreGenuine Hotels.com guest review
"Do not get a room by the elevators!"
We checked in Friday evening and within seconds if opening the door to our room, there was a huge problem: the elevators were incredibly loud and sounded as if they were in our room. We immediately asked to be changed to a new room but were told that was impossible but to try again the next day. We were awake all night listening to the squeaking and […] grinding of the elevator gears. We asked first thing in the morning about switching rooms but they could not help us. We spent the day calling the hotel every hour to ask to switch to a new room. It was the 6th person we spoke to that was able to find us a new room. The new room was wonderfully quiet and we were much happier. I only wish we hadn't lost the first night's sleep and the day on Saturday trying to switch rooms. I still can't believe they would put guests in that incredibly noisy room and expect them to even pay more, as it's considered a "Deluxe" room because of its view. Beware! Read moreGenuine Hotels.com guest review
"perfect location"
AC in room was NOT cool! They "fixed it" same day, but was still NOT cold :(Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Walking distance to the French Quarter! A++!"
We stayed here one night, a Friday night, and we got it for a great rate here on Expedia.com. Everything was nice and clean. The staff was friendly and efficient. The hotel was well staffed. My only 2 complaints are there was NO FREE BREAKFAST (there's a few restaurants there and the food is all over priced), and the parking is overpriced ($31+ tax […] for self parking & $36+ tax for valet. Parking is typically about $30, but I guess the more expensive the hotel, the pricier it is for parking. I guess because it's in New Orleans.) Otherwise, everything was great! Read moreGenuine Expedia guest review
"Great hotel for family"
Room was great: clean, comfortable and big. Bed was OK.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"food and fun"
very quiet and clean, love the bar and dragos close to riverwalkGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
