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Location.
The W New Orleans, built in 1999, is located in New Orleans, La., three blocks from the French Quarter. Harrah's Casino stands directly across the street.
Hotel Features.
The hotel's blue-light-bathed Whiskey Blue, the popular Rande Gerber bar, is located just off the lobby. Safe-deposit box is available at the front desk. Innovatively cooked Southern dishes are available for breakfast, lunch and dinner at Zoë on the second floor--some meals may not be served daily. The W New Orleans' rooftop pool is ringed by private pool cabanas (surcharge) with televisions. The complimentary SWEAT fitness facility is open 24 hours. Wireless Internet access is free in public areas. Guests can enjoy a music library.
Guestrooms.
The hotel offers 410 guestrooms in a 23-story building overlooking downtown New Orleans. The contemporary decor features black, white and red color schemes, with framed photos gracing the black and white walls. Marble accented bathrooms offer Bliss Spa toiletries, makeup mirrors, curved shower rods, and terry-lined spa bathrobes. In-room massages and facials can be arranged by appointment. All beds feature signature bedding with pillowtop mattresses, 400-thread count Egyptian cotton linens, hypoallergenic feather pillows, and down comforters. Pillow menus are also available. Amenities include wireless and wired (high-speed) Internet access for a fee, coffee/tea makers, CD players, iPod docking station and DVD players. 27-inch TVs with cable service, Internet access (surcharge), and OnCommand Video are provided. Phones with speakerphone are included. Pets are pampered with the W Dog Bed, toys, and food and water bowls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Zoë - This sleek restaurant on the hotel's second floor is where southern cuisine meets signature style for breakfast, lunch, and dinner. A typical meal opens with escargot and onion tarts and proceeds to quail salad and trout amandine. Some meals may not be served daily.
Whiskey Blue - Just off the hotel's entrance is this upscale local bar, where the mood lighting and designer-wardrobed staff make it feel like it's always 1 AM, no matter the hour. Cocktails are served from 5 PM to 2 AM Monday through Thursday and from 5 PM to 4 AM Friday and Saturday.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Sad representation of the W brand"
This W hotel is a sad representation of the W brand.Genuine Hotels.com guest review
"I enjoyed myself"
The customer service was so good I really enjoyed myself at the w.Genuine Hotels.com guest review
"Good location"
The hotel is close to the French Quarter and easily accessible however the room was much too small. Oddly shaped so that you walk into a wall upon entering the room. Felt more closet like. Fitness Center while well appointed was across the pool so you had to walk outside in the cold 40 degree temps to access it.Genuine Hotels.com guest review
"A Very Comfortable Stay"
The hotel is convenient to the casino, the convention center, other hjotels and restaurants. Thed staff was responsive to my requests and were very knowledgable and friendly.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great stay during Univ. of Louisiana"
Great stay at the W as always. It was loud just due to the crowds in New Orleans for the U of L game but everyone was good natured and drinking and partying and it really was a fantastic game. Saturday night is always busy game night in NOLA so nothing we didn't expect. This is a great place to stay if you want the French Quarter within walking distance. […] Great staff and great people watching in the bar area. Loved it! The GM could point out to the housekeeping staff to look out for some details in the bathroom. Some of the casework fixtures had rust around the bottom and were broken, missing or worn and needed to be replaced. Read moreGenuine Hotels.com guest review
"Will the room ever be ready???"
The hotel is great and everyone did their best to make me feel comfortable including $30 credit at the bar! That said I was only going to be there until 3am before leaving for the airport and didn't get the key to my room until after 430pm. The bar and staff are excellent, the room (suite) still smelled like smoke despite the ionization I was told was […] happening. Overall...Meh. Read moreGenuine Hotels.com guest review
"Rooms are great, hallways not so much"
The service and room was great! The wall paper in the hallways was held up with masking tape and the carpet was worn. I don't know if it is a "new Orleans thing" but the W charged over $40 for three days of Internet access and you could only connect one device at a time to the wifi network. I can't remember the last time I had to pay extra for Internet […] access at a hotel. Read moreGenuine Expedia guest review
"W Hotel - Awesome staff"
For such an upscale and modern hotel, it's a little disappointing you have to pay extra for internet service in your rooms -not that New Orleans keeps you in your room for long. The bathrooms are a little crammed and old, but the room as a whole was clean and comfortable. The Whatever/Whenever service desk staff was wonderful and very helpful to my […] trip planning, as was the front desk staff, doormen, etc. If you want a luxurious experience in New Orleans, W is the way to go. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Next to Harrah's Casino : )"
I was attending a Seminar directly across the street at Loews, so the location was great. Harrah's Casino was also across the street, so there was a Buffet and plenty of Video Poker action to spice up my stay. The Hotel is well-maintained, but the Maid did not clean my room the 3rd day of my 3 day stay. I told the Front Desk, in case she was kidnapped, […] but they had no explanation. Read moreGenuine Hotels.com guest review
"No free wireless at a W? Really?"
The service is spectacular and the staff is very friendly and accommodating. For a W, though, the property seemed a bit worn. I cannot remember the last time I stayed in a hotel without free internet access in the room, which is rather inconvenient.Genuine Hotels.com guest review
"W - New Orleans - fabulous location."
We were conventioning, rooms were wonderful, within walking distance of everything we wanted to visit. Recommendations for restaurants by the staff (Danny) were fabulous. The entire staff was polites and helpful at all times. The dinner provided by the Hotel at our convention was also amazing. GREAT EXPERIENCE!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The W Hotel in New Orleans"
This Hotel Has a beautiful presentation. Beautiful decor and many lounging areas. Zoe Restaurant with in the hotel has great food and if you eat at the bar you will never be bored with bartender, Rashad's stories. The entire staff is friendly, especially Mr. Kevin at "Wheels" (the valet service). Although I didn't take advantage of this service because […] I had my own rental, they do offer a complimentary "taxi" service by Acura. They can drop you off anywhere and you just have to cab your way back to hotel. The pool is a nice treat with plenty of lounge beds and cabanas with TVs in them. The only reason why I didnt rate this hotel higher us because when I checked into my room, although my room looked and smell clean, my bathroom was not. It appeared as if the cleaning staff decided to use the bathroom right before they left my room so the bathroom was not flushed. When I brought this up with the front desk, although they where very apologetic, and send someone to clean bathroom, I was dissapointted they did not do anything to make up for it. Other than that, my stay was a pleasant one. Read moreGenuine Hotels.com guest review
"great if your under 30"
skip the breakfast in the hotel,Genuine Hotels.com guest review
"Loud and a bit less than I usually expect from W"
This hotel is a very typical W hotel in many ways. The decor and vibe are very W like. I also usually find W hotels to be fairly loud and raucous in general especially if they have a nightclub or bar in the lobby. This hotel was loud in the main areas and also the hallways. Many of the rooms have adjoining doors and you can hear people talking at a […] normal level next door. The first room I was in had an adjoining door and I could hear them blow their nose. They were a loud group, so I asked to move. The staff were great and moved me to another room without an adjoining door! This helped a great deal. The vent ducts for air conditioning however are poorly designed. I could hear very clearly conversations and other noises through my air conditioning ducts all night. I could be in the bed which was a good 10 feet from the duct and hear people. Weird. Haven't had that problem before at a hotel like the W. The room was in decent shape, wasn't super clean. Housekeeping was missing a lot. The food was great! Room service was good, arrived fast and hot. And the hotel cafe was good. Wouldn't stay at this hotel again if I came to Nola, probably try something different. Also it is within walking distance to the French Quarter, about a mile. Read moreGenuine Hotels.com guest review
"Great Location-Next Door to Harrah's Casino!!"
This guest did not leave a comment.Genuine Hotels.com guest review
"W Hotel New Orleans"
Great place, great rooms, great bar & restaurant! Front desk staff really helpful in every way.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful Hotel!"
Beautiful Hotel. Great location!Genuine Expedia guest review
"Overall very nice, but some issues"
I had a conference at the Hilton Riverside and did NOT want to stay there so saved money and increased value staying at The W. All very nice but I was next to room that was getting worked on and "drilling" sound that started at 8:30 was very loud. I'm sure that they would have moved me, but I had unpacked and was only going to be in room for an hour […] before conference began. Also wireless in room wasn't strong enough doe my Airbook to pickup so I had to go to lobby for free wireless in 30 minute doses. Even with issues, I would definitely stay again but ask a few more questions at checking. Read moreGenuine Hotels.com guest review
"It's the W"
As expected, bed very comfortable, great location, will stay again.Genuine Expedia guest review
""W" Disappointing"
I expected a 5 star and got a 2 star. After the glitz from the lobby, the trip was downhill. $40 parking! $18 internet access fee! Luke warm bath water, construction going on that vibrated the walls, no coffee pot in the room, no convenient wall outlets for chargers, slow room service and I could go on. For smokers they offered a 4th floor deck but […] neglected to tell that they locked it at 10 pm. However the bed was comfortable and the bath towels were nice. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location; attention to detail lacking"
This hotel has an excellent location: a few blocks from the French Quarter, across the street from the casino, and one block from Mother's Cafe. I loved the location! The lobby is very modern and comfortable; i particularly liked the outdoor couches that they had on a small patio area. However, my guest room was not adequately ready when I checked-in […] on the first evening. Upon arrival, my guest room clearly needed vacuuming (debris was all over the floor) and the bathroom was missing hand towels. It made me wonder whether the cleaning woman simply forgot to finish cleaning this room earlier in the day. The first night I ate in the hotel's restaurant. The food was fine, but the service was the worst I've ever experienced. I dine out a lot and this was the first time in my life where I actually had to consider what an appropriate tip is for such poor service ($1.00??? 5%???). I had the misfortune of being in New Orleans during the water contamination outbreak. I was impressed with the immediate actions taken by the hotel to insure that its guests had access to bottled water and clean ice. Before I heard anything on the news, the hotel had already written a letter to its guests and slipped a copy under each guest's door, explaining the city-wide public health situation and identifying the cautionary measures taken by the hotel. While the news reached me too late (I had spent the day drinking water), I nonetheless appreciated the hotel's quick actions and solutions. Read moreGenuine Hotels.com guest review
"Modern But Small"
This was my first time at any W and I was excited, but I would not stay at another one again out of my own pocket: Pros: -Modern Design -Friendly Staff -Service was considerate and timely -House music is played in the 2nd floor lounge. Cons: -Placed in a room that smelled of smoke initially. -Next room we moved to had a bathroom with no tub. Just […] a shower floor with a drain where water would flood to the door and toilet area. -The mashed sweet potatoes that came with my duck at the restaurant tasted like horse manure. -Beware of getting a room with the handicap closet. The closet hanging bar is low to the ground and no bar at the top. The closets are really small here and there are no dressers for storage. The rooms are small in general. -Wifi is not free, but you can sign onto their lobby wifi but you get kicked out every 30 mins and have to login again. -Their business center consists of two computers & a printer in the lobby. -Across the street from Harrah's, but a bit further from Bourbon, Convention Center and the French Quarter. -Parking is $35/day and food is pricey. Read moreGenuine Expedia guest review
"Great location but look out on Valet Charges!"
It's the W - what more do you need to say. Great rooms, comfortable beds, SPG points, etc. Only major - and I mean I would consider staying somewhere else next time - was the gouging they charge for valet service overnight. It was $42/night plus tax. I stayed the previous night at Le Pavillon and it was only $25 plus tax. That is just robbery and even […] the front desk clerk said that the managment of the W is embarrased by the valet company's extreme prices. Read moreGenuine Hotels.com guest review
"Stay at the chick place in New Orleans"
Great location, hip, and great customer service. They even have a complimentary car service to take u around town. The only imporvements I can suggest: 1) a bigger swimming pool and 2) better food.Genuine Expedia guest review
Was very disappointed with the bathroom. the shower was barely functioning and I really don't appreciated standing in ankle high dirty water. I compalined but it wasn't fixed.Genuine Hotels.com guest review
"ekstremt dårlig renhold!"
I utgangspunktet et OK hotell, men veldig dårlig renhold samt lange køer ved frokost servering gjør at jeg ikke kommer til å bo her en gang til.Genuine Hotels.com guest review
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