Book online or call
Book online or call
Location.
Located in Pittsford (Pittsford - Fairport), Hilton Garden Inn Rochester Pittsford is close to Casa Larga Vineyards, Eastview Mall, and Valentown Museum. Also nearby are Schoen Place and Sam Patch Dock.
Hotel Features.
Hilton Garden Inn Rochester Pittsford has an indoor pool, a spa tub, and a 24-hour fitness facility. This 3-star hotel features business amenities including a 24-hour business center, small meeting rooms, and audiovisual equipment. This Pittsford hotel offers a restaurant and a bar/lounge. Guests are served a complimentary breakfast. The staff can provide concierge services and event catering. Additional amenities include multilingual staff, coffee/tea in the lobby, and complimentary newspapers in the lobby. Guests receive complimentary transportation including a roundtrip airport shuttle during limited hours and an area shuttle within 3 mi. Onsite parking is complimentary. This is a smoke-free property.
Guestrooms.
The 108 air-conditioned guestrooms at Hilton Garden Inn Rochester Pittsford include laptop-compatible safes and coffee/tea makers. Beds have memory foam mattresses. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with plasma TVs with premium cable channels, first-run movies, and video-game consoles. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, amenities available on request include refrigerators, microwaves, and extra towels/bedding. Housekeeping is offered daily.
Charges may apply, see hotel policy below
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10.00 per night
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 75.00 per stay
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10.00 per night
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 75.00 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel for the price"
very nice inn , conveniently located off interstateGenuine Expedia guest review
TV remote could not operate from bed because large bureau placed under Tv that interrupted remote signal - had to move bureau to side; TV remote was still sporadic in working. Breakfast was pretty spotty - some food was stale; water not hot enough to make instant oatmeal work; coffee was great. mattress was lumpy and deeded to be replaced. Glad to hear […] changing and renovated to Hilton Garden Inn. Read moreGenuine Hotels.com guest review
"not bad but expected more"
For the price I would have expected more--especially when checking in (ie offer to help bring luggage to room). Nothing negative about the stay but I would try someplaceelse in the same price range.Genuine Expedia guest review
"Very comfortable and clean."
I selected this hotel for it's indoor pool. I like to stay fit while traveling and do my water aerobics however the temperature of the pool made it impossible. The water temp was in the low 70's and I was unable to tolerate it. I was very upset and disappointed. The vending machine with two water selections was empty and the restaurant had a very good […] but very limited menu. We also wanted a specialty drink at the bar and the bartender could not make it as she was a waitress in the restaurant and had no bar experience. She was very nice but the drink was a simple one also. I expected more for the high price of the room. Location was great and it was very quiet. The room was spacious and very comfortable. Read moreGenuine Expedia guest review
"Disappointment over all..."
I was disappointed in the cleanliness of the room. There were stains on the bedspread, and the carpets; the pillows smelt dirty, and I felt itchy all night. Also the breakfast was below par. Only super sugary cereals, no toast and again, super sweet pastries. There were only cold hard-boiled eggs and the only fruit provided were apples. Also, they ran […] out of coffee frequently. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"It worked"
I used to live in the area so I know Bushnell's Basin is a safe and convenient....and remember when the Brookwood was built. The room was very clean however it is in need of an update. The doors have considerable markings at the bottom as you walk down the halls and there appears to be minor updates of faucets and flat screens in the rooms which help […] but does not hide the need for a overhaul. The staff were very friendly, helpful an overall it worked for what we needed. Read moreGenuine Expedia guest review
On our trip to Rochester, we stayed in 2 other hotels on our way to the Brookwood Inn. This was the most expensive of the 3 hotels and offered the least. In the others we had a refrigerator and microwave in the rooms. The breakfast in the morning offered some sort of warm food along with the usual cold offerings. We were however pleased with the way […] we were greeted and treated. It was convenient to the highways that we traveled the most and to shopping. Read moreGenuine Hotels.com guest review
"Nice hotel, but getting a bit dated"
The room was comfortable and the staff was extremely friendly. The room decor is a bit dated, but very servicable. For any runners or bicyclists, the hotel is only two blocks from a path along the canal and it runs for miles in either direction. The hotel is a very good value for the price.Genuine Hotels.com guest review
just ok..nothing specialGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Nice hotel, clean, friendly staff. Pool and hot tub nice. Only downfall beds uncomfortable. Would stay again, though.Genuine Hotels.com guest review
"Poor sound insulation"
It is overall a pleasant place, but one fatal flaw exists. At least in our room, the wall adjoining had very little if any sound insulation, so that we readily heard just about everything going on there. We needed earplugs to make it through the night. Moreover, the TV's are hung on the wall, so that any sound from the one next door transmits far too […] easily to the next room. Read moreGenuine Expedia guest review
"Nice place to stay"
The Hotel staff was very friendly and helpful. Our room was very clean, but I found the hallway carpets needed cleaning. The breakfast was just ok.Genuine Expedia guest review
"Good comfortable hotel"
I've stayed here several times before and always find that it is a pleasant stay and good value. Easy access to Route 490 makes it convenient to get to, easy to drive to places in Rochester, and then a simple exit back home. This is the first time I was given a room on their Terrace level and the carpet felt damp - probably sitting on a concrete slab. […] I'll specifically ask for a room on the 2nd or 3rd floor next time. Read moreGenuine Hotels.com guest review
"Great"
My first impression was this is a dump. There drive way needs major work. But once I was inside I was aw struck this is a beautiful hotel. The room was clean. Very comfertable and was quiet. I was able to relax after a long and stressful week.Genuine Expedia guest review
"Nice Hotel"
The hotel itself was very nice and was a convenient location off the of the express way. I think the only thing that the area was lacking was entertainment around the hotel but the hotel itself was immaculateGenuine Hotels.com guest review
"Brookwood Inn"
The hotel was very nice, but the walls are thin. My neighbors came in at 12:15ish, and I didn't need to hear their activity. I could even hear them on the phone after saying "I can't believe someone knocked on the wall to make us be quiet".Genuine Expedia guest review
Very upset that there is no early check in. I had a wedding and was unable to get ready at the hotel sure to check in time.Genuine Hotels.com guest review
Lobby was nice, room not so muchGenuine Hotels.com guest review
"Close to Naz College"
Was very nice. People were pleasant and food was good at restruant.Genuine Hotels.com guest review
"happy"
We had a lovely stay. The room needs to be up dated but over all it was very nice.Restaurant service was excellence so so was the service thank youGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Don't Rely on Airport Shuttle"
We booked our shuttle reservation a week prior to our visit. On the afternoon of our arrival, there was no shuttle. After many repeat calls to the hotel where they said they could not reach the shuttle driver and 1 hour later, we took a $50 cab ride to the hotel because we had an engagement to be at. We talked to guests at hotel who had a similar experience […] with the shuttle making them wait long periods of time and not being there on time. Further, the walls are paper thin as we heard people above and beside after midnight laughing and shouting. Grout in tub area was dirty. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasant stay"
Mostly the included breakfast was somewhat disappointing with heavy carbs and many pastries. Coffee was also cold as well as well as the tea water! Staff was excellent however!Genuine Expedia guest review
"Average Stay"
This hotel was pleasant. Our room was conforatble but the free breakfast was filled with so many breads and not enough egg items. The coffee/tea cups were so small we went to the bagel store down the street for our morning coffee/tea. The hard boiled eggs were not set on ice, so I wouldn't eat them. My husband enjoyed the Tuscan Margarita the first […] night we arrived. Be careful of closing the hotel room door while inside the room. It doesn't lock until you slam the door continuously, four times was my average. Not very welcoming for other guests I can say. There was ample parking even when we would come back to the hotel in later in the evening and there was sufficient lighting as well. The bathroom by the front desk doesn't have a/c so it is quite stuffy. The front desk empolyees were very friendly and prefossionable. I was surpirsed by the thin toilet paper & towels for the additional price you pay at the Best Western in Victor. Very close to the freeway entrance and there is a Abbott's Custard down the street. Read moreGenuine Expedia guest review
"Moving thru the area fast!"
Fun place to stay, pool and exercise rm great. Lobby quite grand. Whirlpool tub in bathroom was a nice, welcomed surprise. Breakfast good, except choice of health cereal and more fresh fruit would be welcomed.Genuine Expedia guest review
"Big room"
Room was really big and beds were super comfy! We checked in late (after midnight). Front desk staff was very friendly and pleasant.Genuine Expedia guest review
"great"
awesome.. the staff especially the front desk staff especially Nancy was spectacular.Genuine Expedia guest review
"One night stay"
This is a quiet, clean hotel with pleasant pool & spa area.Genuine Expedia guest review
"Good hotel for the money"
For the money, this hotel was great! We had the pool and hot tub to ourselves and the kids really enjoyed it. The only real issue we had was about 30 seconds after the toilet was flushed, the pipes would groan in the most alarming mannner. Freaked my kids right out.Genuine Expedia guest review
"Peaceful"
Except for the overstuffed pillows with small lumps, this was an excellent choice for last-minute hotel need while en route to NYC. It was in a lovely wooded setting and quiet, It appears to be about to change to a Hilton Garden Inn (per the printed note pad near the phone in the room.)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasant staff"
Staff were very pleasant and helpful. Room was clean, but needs some TLC from mantenance. Location was very conveinent for us- nearby restaurants and mall.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great stay at a very competitive price"
Everything was fine. Nice pool and fitness center. Would stay there again if we were in the area and the price was comparable.Genuine Hotels.com guest review
"Convenient and reasonable rates but a few issues"
While the hotel seemed to need some refurbishing, the staff was fabulous...including bringing my grandson a handmade (and staff signed) card for his birthday. The pool and spa were nice, as was the outdoor deck. The new restaurant was convenient and food tasty but the prep time was incredibly slow. The bar ran out of Baileys....odd!Genuine Hotels.com guest review
"Really Disappointing Experience"
There were water stains on the furniture, the air conditioner did not work, the bathroom sink wouldn't drain, and the staff was not terribly helpful or friendly when checking in or out.Genuine Expedia guest review
"Daughter's Graduation"
Relaxing but too short!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Can do better"
Not the best value in the area. A bit old and tiredGenuine Expedia guest review
"Great staff. Horrible beds and pillows"
Hard beds and overfilled pillowsGenuine Hotels.com guest review
"Good Hotel with One Serious Flaw"
The room was quite large and well-equipped, with an excellent bed, good tv, and satisfactory bathroom. The heating system was difficult to control, however. It was reasonably quiet. The fitness center is quite good. The serious flaw with this hotel is the breakfast, which is very poor. We would have paid more to eat something decent.Genuine Hotels.com guest review
"Basic"
Needs some renovation in our rooms, and freeway nearby a bit noisy, as was air conditioner.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"An nice alternative to downtown Rochester"
I was traveling for business and wanted to stay somewhere other than downtown Rochester. The hotel and restaurant staff were all pleasant. The hotel was quiet and relatively clean. The bathroom was a little small but clean and that is more important. The continental breakfast was on the 2nd floor of the lobby and no one told me that but I found it anyway. […] The hotel restaurant La Rosa's was a nice surprise. The Chicken Parmesan was enough for 2 people and the flavor was great. This hotel was a great choice. Read moreGenuine Expedia guest review
"Brookwood Inn"
I stayed at this hotel for three nights and felt very safe. The neighborhood is great, and you can walk around by yourself. The beds are very comfortable. My only complaint, which is minor, is that the pool is quite cold. The staff were very friendly and accomodating. I will stay here again.Genuine Hotels.com guest review
"Bait and Switch"
Ordianarily I would give this hotel a high rating. However, this hotel is switching people who book king size bedrooms to queen size bedrooms claiming that online bookings are not guaranteed the room they booked. This is a classic bait and switch where you think you are booking a great room at a great price only to discover that they gave your room […] to someone else because they were willling to pay a higher price. Hotels.com was terrific and they help me get a price reduction for the inconvenience. I will use hotels.com again, but I would not recommend the Brookwood Inn without a phone call to get them to guarantee your room. Read moreGenuine Hotels.com guest review
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