4.7
out of 5
Outstanding
(33 reviews)
(Neighborhood average
4.0)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I just spent a few nights at this hotel and above everything else, the service is amazing. It was literally the best service I've ever had a hotel. The... mostly women staff are super helpful, happy and nice to talk to. They will help you plan trips, check your flights...they even brought a guest a piece of cake on her birthday. They are awesome. Regarding the rest of the hotel, it is a good hotel. The rooms are big. The whole thing is clean and it is located in a great part of town for the tourist. Palermo Soho is probably the best part of town for going out, walking around, etc. The rooms themselves are pretty sparse, some rooms "kings" are actually two twins put together and they don't have a gym. I don't think they have a pool either but I'm not sure. The wifi was also good too. Breakfast is not very big but it is free and their medialunas are great so some might want more, i found breakfast perfect for myself. Still, this isn't as amazing a hotel as the ratings might make it out to be. It's a solid hotel but for a business traveler, it might make more sense to stay in the culturally dead Puerto Madeira. Reviewed by a Hotels.com guest on Feb 24, 2013
