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Location.
Situated in Allen, Courtyard Dallas Allen at the John Q. Hammons Center is close to Allen Event Center, The Village at Allen, and The Village at Fairview. Also nearby are Allen Premium Outlets and Top Golf Allen.
Hotel Features.
Courtyard Dallas Allen at the John Q. Hammons Center has an indoor pool and a health club. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. The staff can provide wedding services and event catering. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Guest parking is complimentary. This is a smoke-free property.
Guestrooms.
Rooms have courtyard views. The 228 air-conditioned guestrooms at Courtyard Dallas Allen at the John Q. Hammons Center include complimentary newspapers and coffee/tea makers. Beds have pillowtop mattresses, signature bedding, and down blankets. Complimentary wireless and wired high-speed Internet access is provided. 42-inch LCD TVs are equipped with premium satellite channels and free movie channels. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Full breakfasts are available for a surcharge and are served each morning in the bistro.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"good location and close to parking garage."
Nice hotel but needs a restaurant for breakfast.Genuine Hotels.com guest review
"in the middle of corporate shopping"
New facilities are well maintained by a courteous and friendly staff.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Our staff takes great pride in maintaining our facility and making sure that our guests have a great experience while visiting. We appreciate the opportunity to take care of you while visiting the Allen area!
"Very good hotel"
I would definitely stay here again. It is super clean and the staff is very friendly. The hotel location is excellent. We stayed there for 2 nights and had basically everything within walking distance. You can shop, eat or just relax without having to drive. The only draw back is that the room didn't have a microwave to heat up the leftovers from the […] excellent dinner from the night before from Dodie's Cajun Cafe. I would give it a 8 out of 10 in overall satisfaction. Read moreGenuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for writing a review on our hotel! We are working throughout the year in order to make sure that all rooms within the hotel have microwaves. Upon your future return, we will make sure that you can heat up the leftovers in the convenience of every guest room. We look forward to trying to accomplish getting a 10 in your overall satisfaction!
"rooms."
Mildew smells in the rooms. Had to change my room.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center I am sorry to hear about the smell of the room upon entering. A room should always smell clean and fresh when walking in. If a room stays vacant for a couple days, the room can become stale. I will make sure to communicate to our housekeeping staff to make sure to check rooms daily to keep this from happening. I am glad to hear that you were accommodated accordingly during your visit. Your patronage is greatly appreciated!
"Expedia saved me money!!!"
Carpet in room needed to be changed. Other than that, everything great.Genuine Expedia guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center We are always trying to improve ourselves and enhance our guest's experience. We are regularly cleaning our carpets as having a clean environment is very important. Thank you for commenting on your recent stay.
"Very comfortable!"
The hotel smelled so good when I walked in! My room and bed were very comfortable. The balcony made for a nice and relaxing view. The only thing is that I checked in in a Friday night when there was a lot of bar/restaurant/Allen event center traffic so parking around the hotel was scarce but there were spots in the parking garage. Overall, an extremely […] nice hotel that I will stay at again. If they offered free breakfast that would be great! Read moreGenuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for writing a review on our hotel and for having such a pleasant stay. I am glad to hear that you were comfortable while visiting. With our location, we do have lots of activity around our hotel. Parking is available around our hotel and in a three story parking garage in front of the building. Parking is free for all guests, patrons of the retail outlets and Allen Event Center. We look forward to accommodating you in the future!
Great stay, the only complaint is the mattress was very firmGenuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comment regarding the mattress being firm. We are in the process of upgrading our bedding. We are adding a 3 inch pillow topper to the mattress to help. We look forward to your return and helping you be more comfortable.
"Great stay"
Great rooms and staff were very friendly and knowledgable I loved the foyer it was beautifulGenuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your comments. We look forwad to seeing you again in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
"Everything Central"
Hotel is in a great location -- GREAT -- shopping, food, bars, entertainment within walking distance from the front door. Parking situation leaves something to be desired but overall a great place to stay.Genuine Expedia guest review
Beautiful hotel in a great location. Great dining and shopping options close. Beware that room walls seem to be paper thin. We listened to the guy in the room next to us cough all night long.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Sorry to hear about the inconvenience you experienced with the walls while visiting our hotel. It is never a good thing when you can't get the rest that is required. I have forward your comments on to Marriott so they are aware. We appreciate you choosing our hotel and look forward to accommodating you in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good"
Nice hotel but dirty sheets.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for providing us with feedback regarding your stay. I have made all the room attendants aware of your comment regarding the sheets. It is very important to all of us that other guests do not have the same experience.
"Nice but staff needs work"
Room was not very clean. Shampoo and lotion were used. I needed late check out and it took four people to get it figured out, then on my checkout morning they called asking why I was still in my room. When I told them I had late checkout they had no idea. Staff had no idea what they were doing.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for sharing your comments regarding your stay. There are always opportunities to improve. Communication is key to ensuring a problem free stay. I will follow up with the Executive Housekeeper about the cleanliness of your room as well as our Guest Service Manager regarding the lack of understanding on the late checkout. It's because of guests like yourself, we can continue to improve our service to our future guests.
"great place for business people to stay."
Had a few issues w/ my room had to be moved twice.Genuine Expedia guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for your review. I apologize for the issues with your room but glad that they were able to be solved!
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent location to event center & shopping"
Great! I would say a little more attention to detail from staff at all levels. Cleaning staff must clean all surfaces a guest will seat, touch, and use for any reason.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice weekend"
Very nice hotel for the price. The room was clean an the bed was comfy. Would definitely stay again.Genuine Expedia guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Pricing ourself competitively in a market with outstanding service and amenities is crucial. I'm glad to hear that you will return again in the future!
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Pet friendly hotel. Everyone was very friendly and helpful.. Close to shopping and restuarants! Had a restuarant and bar in the hotel which was very nice. We will stay there again.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for staying with us! We are proud to be a pet friendly hotel as we realize many pets are considered part of the family. We are also surrounded by over 2 million square feet of retail and restaurants. Perfect to walk to from the hotel or a very short drive.
"Nice, but a bit too pricey"
Nice, but a bit too priceyGenuine Hotels.com guest review
"Courtyard Allen Events Center"
Great location near all the new stuff in Allen. Restaurants, shopping, theaters, golf. Nice hotel room with a good view. Only had two problems, the couch had a sharp corner that I hit my knee on pretty hard. The other was a wedding with loud drumming going on outside in the mid morning. Great place to stay though.Genuine Hotels.com guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center Thank you for staying with us. I'm sorry to hear about your knee. I have hit it a couple of times as I have been inspecting rooms so understand the pain you might have encountered. I addressed this with the design team at Marriott to try to prevent it moving forward. In regard to the drumming, we did have an Indian wedding in the hotel and it is part of their ritual when the bride and groom are entering the hotel for their reception. It is for a brief time during the afternoon. I hope that it didn't disturb you too much. We look forward to your return visit in the future!
This was a very nice hotel. The only thing was if you book here on hotel. com says it has a balcony there was NO balconyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great for shopping"
great room perfect for the allen event center and shoppingGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
