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Location.
Situated in Allen, Courtyard Dallas Allen at the John Q. Hammons Center is close to Allen Event Center, The Village at Allen, and The Village at Fairview. Also nearby are Allen Premium Outlets and Top Golf Allen.
Hotel Features.
Courtyard Dallas Allen at the John Q. Hammons Center has an indoor pool and a health club. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. The staff can provide wedding services and event catering. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Guest parking is complimentary. This is a smoke-free property.
Guestrooms.
Rooms have courtyard views. The 228 air-conditioned guestrooms at Courtyard Dallas Allen at the John Q. Hammons Center include complimentary newspapers and coffee/tea makers. Beds have pillowtop mattresses, signature bedding, and down blankets. Complimentary wireless and wired high-speed Internet access is provided. 42-inch LCD TVs are equipped with premium satellite channels and free movie channels. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls. Housekeeping is offered daily.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
You’ll be asked to pay the following charges at check in or check out:
Rollaway beds are available for USD 10.00 per night
Breakfast is offered for an extra charge of USD 9.95 per person (approximately)
Pets are allowed for an extra charge of USD 50.00 per room, per stay (maximum USD 50.00 per stay)
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The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
You’ll be asked to pay the following charges at check in or check out:
Rollaway beds are available for USD 10.00 per night
Breakfast is offered for an extra charge of USD 9.95 per person (approximately)
Pets are allowed for an extra charge of USD 50.00 per room, per stay (maximum USD 50.00 per stay)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Stay away."
We checked in over the Christmas holidays. The hotel staff seemed to be more on vacation than present, only one person ever at the front desk, housekeeping was so poor that the hotel rebated the cost of one of the rooms for the entire stay. The heating system is really just air conditioning - the in room units only blow cold air and needed to be turned […] off so they did not blow cold air - despite the fact that it was below freezing outside. Read moreGenuine Expedia guest review
Response by Courtyard Dallas Allen at the John Q. Hammons Center I appreciate you making us aware so we can continue to better ourself. Our Executive Team has been made aware of your comments so your future return will be a better experience.
"Not pleased at all"
Customer service was very poor. Also spent 20 on the phone trying to speak with a human being and gave up trying.Genuine Hotels.com guest review
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