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Location.
Located in Auburn Hills (Troy - Auburn Hills), Extended Stay America - Detroit - Auburn Hills-University Dr is close to Oakland University, Palace of Auburn Hills, and Chrysler LLC Headquarters. Also nearby is Silverdome.
Hotel Features.
A complimentary breakfast is available. In addition to laundry facilities and coffee/tea in the lobby, Extended Stay America - Detroit - Auburn Hills-University Dr features secure parking. Complimentary wireless Internet access is available in public areas. Additional amenities include a safe deposit box at the front desk, discounted use of a nearby fitness facility, and an elevator (lift).
Guestrooms.
The 134 air-conditioned guestrooms at Extended Stay America - Detroit - Auburn Hills-University Dr include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). All units have kitchens with microwaves, refrigerators, and cookware/dishes/utensils. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered weekly.
Charges may apply, see hotel policy below
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 25 Per room, per day (maximum USD 150 per stay)
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Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 25 Per room, per day (maximum USD 150 per stay)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Not so great...."
Good thing it was only one night......bed was very uncomfortable. The room was not clean as I've seen dust and old stains all over the room.Genuine Hotels.com guest review
"Never again"
While the hotel looks good from the outside the state of the room I was in (141) was not the "deluxe suite". I had thought it would be. The room itself was clean enough, but everything in this room is hard. Bed: rock hard and stiff as a board of wood. Couch: stiff and lacking of cushioning. Chairs: hard as wood. Towels: in desperate need of some softening. […] Showerhead: laughable at best and stuck at one setting, also only flops to one position pointing straight down. For looking so new on the outside, everything in the room looks dated and from the 1970s. I would recommend a truck stop and sleeping in your car over this hotel. Guest service is non-existent after a certain time at night requiring guests checking out late at night to "leave the room keys on the counter". The hotel is in a great spot, sadly it's dated style and lack of decent...well anything make it one of the worst hotels I've been at in a long time. The staff was good and nice which was the only redeeming thing I could say about the hotel. Read moreGenuine Hotels.com guest review
Response by Extended Stay America - Detroit - Auburn Hills-University Dr I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. Given how hard we work to provide our guests with outstanding accommodations, I was troubled to read your remarks about the bed in your suite, along with the furniture and dated appearance. Please know how important your comfort is to us. It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
"Hotel Room Stinks- upper floors loud!!"
The room smelled of curry. I love curry but prefer to sleep in a curry-free zone. The upper floors had families shouting in their native tongue. This hotel, like many of the suites in the area, are long-term (year or more) stays for the people living in them. This is fine if you will be staying long term and do not mind the noise and smell of food at […] ALL HOURS of the night. The toilet was also orange, there was no toilet paper and the wall was peeling off. The location is a good one despite all these negatives and there is a fridge/oven/microwave should you want to join the masses. I will not be returning to this hotel. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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