Congress Hotel South Beach

Nice & pleasant staff. Room was less nice. No dresser!!! Bed was comfortable. and despite having a room fronting Ocean Dr., the noise was not a significant factor. Shower was handheld and takes getting use to. Plastic couch for old/uncomfortable. TVs may have been 19". There was a nice kitchenette with full size frig & microwave. Besides sleeping we […] spent little time in the room. Hey you're in SoBe. Don't let the rating sway you. Good location Read more

Genuine Hotels.com guest review

Perfect location for enjoying SOBE's nightlife. Can be very noisy til 3am.

Genuine Hotels.com guest review

We came to Miami Beach for a romantic getaway we found the Congress Hotel to be good in terms of ratings and location. Unfortunately once you got to the hotel we had to wait eight hours to get into our room as we could not check in to our room until 4 o'clock I thought that was unheard of. Then I thought the price that we paid was the total price but […] they added on a bunch of fees. The pool was nice With a great view of the ocean and the beach. The surrounding neighborhood was great although it is very loud if you're trying to get to bed early. Overall I would say it's great for the room and the location and the pool but other than that it is overpriced the service is terrible and you will find that they'll buckle and dime you. Read more

Genuine Hotels.com guest review

We thought the hotel was nice - the room was large, clean and modern, and the location was great in terms of access to restaurants/beach/etc. However, the room was extremely loud. We could hear the noise from the Clevelander until 5am, but the worst noise came from either A/C units or some kind of generator that was running early in the morning (from […] 6am on, or so). It sounded like the building was being power washed. Definitely too loud to sleep through. Read more

Genuine Hotels.com guest review

Great location, helpful staff but the comfort of the bed was awful and there was virtually no response when something was requested from housekeeping, such as towels, etc.

Genuine Expedia guest review

We had a large suite on the second floor. The locate is great, but it is very noisy. I would not had gotten any sleep if it weren't for the ear plugs I had brought with me.

Genuine Expedia guest review

If you are traveling to the South Beach area on Business, choose a hotel on Collins. Congress is a great location if you are on vacation and looking to have a wild time. If you need a quiet room, this is not the place for you. The music from the patio resonates in the room passed 3 AM and resumes at breakfast time. The staff is pleasant and the room […] is large. Read more

Genuine Expedia guest review

Room very tired, had to change rooms three times, cleaning not great, front desk staff pleasant but out of their depth dealing with the many complaints, pool not cleaned at all and absolutely filthy. It's a very well situated hotel, with lovely views of the sea and South beach, but in really poor condition. Horribly noisy too. Will not be going ba […] ck. Read more

Genuine Expedia guest review

Room was nice with deep tub and various amenities like fridge. In an age of flat screen TVs I was surprised that our room had one about 12" across on the diagonal...so tiny. But, we were here for the beach anyway so no problem. Actually I found ocean drive not to be so interesting, but other nearby parts of south beach quite nice.

Genuine Hotels.com guest review

Excellent location but too noisy - you have party noises all night and garbage trucks early at the morning. Very friendly and professional staff. Nice rooms but do not expect too much. some small issues - housekeeping forgot to put new towels, no hangers in the closet and etc...

Genuine Expedia guest review

The building I was requested and talked over the phone about they did not provide. The cleaning was awful, they didn't even change our towels! Even though we asked the housekeeping. On the hall way was food to go with box and stayed there for 2 days, was stincky.

Genuine Expedia guest review

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Genuine Hotels.com guest review

That hotel was in a great spot on Ocean Drive, but it had it's problems. The power didn't work on one half of the room, the biggest window in our room didn't have blackout shades so the super bright lights from the parking lot next door were shining in our room and there was a ton of noise in the alley behind the hotel starting at 7 AM. Not the best […] option if you want to get some rest at night. Read more

Genuine Hotels.com guest review

I guess it is my fault for booking a room in this area, but the partying and loud music ended after Midnight on a Thursday, I would hate to see how late they run on weekends. Parking is a pain, around the corner at a public garage. Bring really good earplugs.

Genuine Hotels.com guest review

I booked 2 rooms. One of the rooms had black mold in the bathroom and the other smelled like turpentine. The rooms were somewhat clean but not what you would expect. It was very loud, the restaurants at the base of both bulidings turn into clubs and played very loud music until 5am! And then started the music back up at 9am sharp. There was only one […] ice machine for 2 bulidings, which was locked in the maintenance room. So when we needed ice we had to go over to the next building but then it wasn't available after 10pm. We were provided with vouchers for breakfast everymoring at the restaurant downstairs. Good food, HORRIBLE SERVICE! Slow and rude, every single day. Read more

Genuine Expedia guest review

We asked for an ocean view room and given a room that does face the ocean but blocked by the trees in front of us. Asked for another room said that we got one of the best ones. Not very roomy at all. The door to the bathroom literally almost hits the toilet.

Genuine Expedia guest review

The TV's are too small and I had no remote during my stay there. Need to upgrade..Beside that everything was fine.

Genuine Hotels.com guest review

great location but not so clean hotel and not so good service

Genuine Expedia guest review

When I first arrived at the hotel, the guy was very helpful with my luggage but the employee at the front desk was not so pleasant. Idk if she was having a bad day bu t her attitude was not so great. Once I checked into my room, the bathtub looked like they had just wiped it out versus washing it, I had no tissue paper, the carpet was not clean or vacuumed […] and the dishes that were in the cabinet werent very clean. Although i had a balcony in my suite, I did not have a view of anything but someone else's window, a parking garage & an alley. I can say that the bed was comfortable tho. Read more

Genuine Expedia guest review

The hotel itself was nice. The front desk clerk was just rude and had no customer service skills. My husband and I clearly were from out of town and had never been there before and she was just very short with us. I eventually got over it when we saw the rooftop pool which was amazing with the views! Just like all the other reviews, the location is […] perfect! Just watch out for the drink prices! Can't believe those big drinks are $55.00 and that is supposed to be for happy hour! Beware as they don't put prices on their drink menues. All and all a nice visit and again.......the location is perfect! Read more

Genuine Hotels.com guest review

Hotel room was clean , bed was comfotable ,could upgrade bath tub and tile, staff was nice , they should be a bit more considerate of check out after 12pm ($100 fee for every hour after) Great location

Genuine Hotels.com guest review

Hotel was in a great location but we were next to a room with a generator and it was extremely loud during our entire stay

Genuine Expedia guest review

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Genuine Hotels.com guest review

Spring Break at the hotel but even OK for the business traveler.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I would not recommend staying here if you are not a party animal. If you have kids, definitely stay away. It's great for college kids and people who stay up really late. The partying and noise won't stop until 3 A.M. weekdays and about 6 or 7 A.M. on weekends. It's crazy, but if you're a heavy drinker/sleeper it's the place to be. The service is lackluster […] or non-existent. Be prepared to ask for stuff. Parking is also a nightmare, and valet parking is a must, and it's $35.00+ dollars a day, plus a $12.50/day hotel fee. Read more

Genuine Expedia guest review

The service of the bellboy was awesome. The hotel was not very clean. My friends had cockroaches in their room. very small. We had 4 people & paid for the extra person fees..but room is too small for 4 people. Give us a couch for 2 people that is very small. & only gave us towels for 2 people. Had to ask multiple times for more towels before we got […] any. I would not go back unless i had to (if everything else around was booked). Read more

Genuine Hotels.com guest review

The Congress Hotel is a complex of 3 buildings, located directly across the street from the beach, with beach chairs, umbrellas and towels provided to hotel guests at no additional cost. Cafes line the sidewalk in front of the hotel. Breakfast vouchers worth $5.75 per person are included for each morning of your stay, to be used in the "Kitchen Cafe" […] in front of the "Retro" building. Check-in time is supposed to be 3:00 PM, but we had to wait until 3:45 PM to get into our room. Apparently all rooms (at least in our price range) have only one queen bed, and although our "suite" had a fold-out sofa, it was not comfortable to sleep on. The suite was large, but it was oddly arranged with a lot of wasted space, and there was no surface on which to open a suitcase, except the bed or sofa. There was a large, low, glass and steel coffee table which was downright dangerous. I certainly wouldn't pay extra for a "balcony with ocean view" unless the room were definitely on the front (street side) of the building. Otherwise, you are talking about a tiny cement slab enclosed by concrete walls. Housekeeping was hit-and-miss, using the "environmental concerns" excuse for not changing bed linens for our entire 5 night stay. Used towels (even left in a heap as instructed) might or might not be changed. The good news was the front desk staff (Toneisha and Lisa) and the bell-hops (Adrian and Daniel). These four were invariably polite and professional and appeared able to resolve any issue. . Read more

Genuine Expedia guest review

I think this hotel is great for young people who are looking to have a good time and enjoy the party scene in South Beach. I don't think this hotel is most suited for families. It's in a very central location. We were there for New Years Eve and had a great time in South Beach. The room wasn't cleaned/serviced everyday which was kind of strange. My […] sister and her boyfriend were locked out of their room because the elevator was not working and the front office staff was unable to locate the keys to the stair well. They re-located them to a room with water damage after waiting an hour in the lobby. If you are just looking to have a good time and planning on sleeping at the beach half the time... this hotel is for you! :-) Read more

Genuine Expedia guest review

Were there over new year. Could not ask for a better location for all that is happening. The swimming pool was great. Beach service and access was great. Staff was slow to respond, which can be expected anywhere at this time of the year. Two restaurants are under the hotel, where food is good. BUT if you sign up for this hotel be ready for music playing […] till 2AM. The rooms, unless they face the Ocean drive are dark. Although renovated, there are some corks. Read more

Genuine Expedia guest review

I went to Miami for the first time for New Years and stayed at the Congress hotel. The best part of the hotel is the LOCATION!! its in the best area and walking distance to everything! Now, i read reviews that the hotel was dirty and the staff was awful and it is very true. The hotel sheets were dirty and I slept in a hoodie and sweats trying not to […] lay on the sheets. The cleaning lady was awful and brought a few towels and quickly pulled up the dirty sheets and left. I called the front desk for a cab company and they said they did not know any, they are awful. But the location is awesome and the breakfast next door was rather good and big portions. Anyway, i will be going back to Miami next year for New Years and I will NOT be staying at The Congress Hotel. Read more

Genuine Expedia guest review

in the hotel there was screaming ,singing,loud partying all night long,impossible to sleep;the pull out sofa was uncomfortable ,not a hotel where you can rest.It is across the street from the beach and they provide chairs and towels for a fee

Genuine Hotels.com guest review

The hotel is located well in the south beach area but is really overpriced for what it offers . There is no real sense that you are staying in a hotel. no real front desk or lobby entrance more like a Motel. The staff are nice and friendly but again they are more like part time help that are there helping out then a real front office operation of a […] hotel. Read more

Genuine Hotels.com guest review

I lucked out on a huge room facing Ocean Drive but the noise at night almost ruined the experience. The staff was helpful and the location was perfect.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Over all was a good hotel but they only booked us 1room and we had 2 booked through expedia and the room was much smaller than the pictures that expedia had up supposedly they had the wrong pictures and tour up but overall it was a good stay people were very nice

Genuine Expedia guest review

Overall this hotel was nice for those on a budget trip like myself. Our original choice was the Fontainebleau Hotel but was way too expensive for our first trip to South Beach. The Congress hotel was located in the heart of South Beach. Everything you need was walking distance. Beach across the street, cafes right there, night clubs only few blocks […] away or couple dollars for a cab ride. The shops on Collins only a block away. Great location. Now the downside: Filthy couch in the Standard Suite King Room. The AC broke the very 1st night we arrived. Had to sleep in 80 degrees till they got it to work. Housekeeping wasn't so great. They never vacuumed the room. Only changed the sheets, towels and garbage. The hotel offers beach towels, but there were never any available! The front desk weren't too helpful at all. However the bellboys were. Adrian and another fellow were awesome, made our trip very satisfying. If you're looking for a place to just sleep in and mostly stay out like we did, then I would recommend this hotel. If you're looking for a place to wine/dine/pamper yourself and never leave the resort then this place isn't for you. We're from NYC and expected more from a place in the heart of South Beach Miami, FL. Read more

Genuine Expedia guest review

The destination was good and the room was great. However, the housekeeping service was horrible. I asked for housekeeping service, but it wasn't done till i got back to the room (about at least five hourse later). They didn't have beach towel so we had to use bathroom shower towel. personally, i easily go to sleep with any noise, but if you are sensitive, […] i don't recommend. loud music all night till early morning. i booked two junior suite rooms, but they were not the same. my room didn't even have coffee table so i had to eat dinner in the bed on the first night. although the front desks were not friendly, the doormans were so friendly and nice. If you don't care about loud music, or late housekeeping service, i recommend this hotel. Oh, and the check in time was 4 o clock , but my rooms were not ready till 6 o clock. Read more

Genuine Expedia guest review

Tough time getting the basic essentials, toilet paper, lotion, shampoo, conditioner, towels, etc.. and nasty stain on the rug that I feared going near. Friendly staff..

Genuine Expedia guest review

This was an amazing stay just because it was in front the beach, also it was party central. If you don't like noise them this is not your place because there is a lounge type of club around the corner and people walking and yelling until the club closes. I was upgrade to that room, it spacious, and other good things. But felt the room was kind of dirty […] especially the sheets and that just grossed me out. It's need a little work, but a good place by the beach. Read more

Genuine Hotels.com guest review

The hotel was not what we expected but it wasn't so bad either. The room was a bit smaller than how it is shown in the web page. This is a good hotel for a night stay no longer than that because the pool is really small and they don't have much attractions around the hotel. Overall is a good hotel

Genuine Hotels.com guest review

Location is the best, right on the beach walking distance of everything. I didn't care for the alley style entrance but that was minor. What I also didn't care for was the housekeeping, didn't get nour rooms clean until after 4pm and one day the maid shoved towels in our hands and didn't even come in to make the bed. This was quickly remedied after […] a nice chat with the front desk. I do understand that the hotel was full and housekepping may have been behind but still. The staff was warm nice knowledgeable about the hot spots in and around the hotel. I would recommend and I'll probably go back. Location was a plus plus, beautiful views! Read more

Genuine Expedia guest review

The room was dirty, without a balcony as promised , demaned another room and was accommadated. The hotel had no lobby as pictured in the virtual tour. Great location on Ocean Dr.

Genuine Expedia guest review

Stayed at the Congress the week before Easter. There's a lot of noise coming from the Clevelander down the street, loud bass from 9:30 in the morning through the night! The pool and front desk never have the beach towels included in ur resort fee. They're always in the "dryer." it was nice having the umbrella and chairs on the beach that u get with […] your room. The porters were super helpful too. The pool on the roof has an amaIng view! Kinda nice to head up after all day on the beach. The room was nice but the couch and curtains were dingy and beat up. One of our sheets was frayed and ripped in half. I would stay further north up on Ocean if I went back to South Beach. Read more

Genuine Expedia guest review

This is a beautiful boutique hotel in Miami Beach, EXCELLENT location, walking distance from nice bars and restaurants and the rooms are very very comfortable, however, the service is terrible. They made us wait for hours and hours, seem to be understaffed, mixed up our check-out, and added a bunch of charges that were not included in our internet fee […] and couldn't be eliminated. I guess it's cool if you can take the good with the bad, but just be conscious that the service at front desk is really no good. Read more

Genuine Hotels.com guest review

This is a great hotel, but trust your instincts on the reviews. Beach chairs daily, restaurants everywhere, and fun roof top pool. If you want to stay up late, then this is perfect! If you don't want to hear the boom-boom of the next door night club...go else where. All the doors are on the outside of the building... hence the noise. We didn't have […] shampoo, asked for it multiple times, and finally received on the 5th day when we were showering to go to the airport. This is one example of the service. The rooms were nice, but when we laid down on the bed, you could smell the BO of whoever had been there before us. There is NO matress pad. Just the sheet and the matress. Only two towels per day in the room, so you might have to ask for more when you check in. If you really need something, I suggest going to the front desk instead of calling. The room lay outs are great! Just a few improvements and this place would be AWESOME! Read more

Genuine Hotels.com guest review

If you want a hotel thats in the middle of the party then look no further!!! If you just want to sleep, go elsewhere. The noise started to wind down around 5am. The hotel is walking distance to Lincoln Ave etc... My room was nice, if i wanted to be critical i would mention the stains on the carpet and couch (why white?). But what self respecting hotel […] would change the decor during spring break... Staff were friendly and helpful. Read more

Genuine Hotels.com guest review

Lobby and alley going into it small and very unattractive. Service was OK. Room was big and clean but to get to it we had to go through an outside staircase which just wasn't nice, people hanging around, beer bottles on the staircase... But the location, price a pretty good breakfast and the roof pool with a great view kind of makes up for most of the […] negatives. Read more

Genuine Hotels.com guest review

while the location is fantastic/convenient, the bars/clubs pump music outside at all hours (guess that is my fault for not taking into consideration of the location). however the room was freezing, heat didn't work, no cell phone service (had to walk across the street to get a signal and i have at&t), they dont bother to put wastebaskets or trash cans […] in the rooms at all, trash in the refrigerator from previous person, overall a little bit uncomfortable. i would recommend this place for someone who is into the beach and partying and doesn't really care about the room. the worst part is the deposit they took without my authorization on the credit card, without informing me about the charge and that it would be refunded or not charged at the end of my stay as long as the room was left up to snuff. made me wonder if they constantly have terrible guests who tear up the room. the guy who escorted me to the room was not a bellhop but a security guard! he warned me to always lock the door. so, i didn't feel that safe either. when i called the front desk to inquire about the charge, which i found out about by accident, there was heavy sighing and irritation, as if my question about the mysterious charge was out of line. one nice thing is that they give you breakfast vouchers so there is cheap/free breakfast in the am from the restaurant next door. overall lesson learned, this is what happens when you try to save money on your trip. Read more

Genuine Expedia guest review

The location of the hotel was good. It was the last hotel we were staying in and for just one night before we flew out of Miami the next day. The room was nice - more than I expected. We had a junior suite on the 5th floor with view of the street, beach and ocean. The biggest problem we had was the very loud music with a constant loud bass beat. The […] music continued until 4:30am and we weren't sure if it was from the place next door or from a room down the hall. Needless to say we didn't get much sleep. We didn't feel comfortable calling the front desk to complain because we didn't know the souce of the music and didn't want to cause any trouble. I recommend this hotel and area if you like to party and stay up until the wee hours of the night. The whole street has many great places to eat and stop for a cocktail. Read more

Genuine Expedia guest review