Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Parking is available nearby and costs USD 20 per 24 hours
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Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Parking is available nearby and costs USD 20 per 24 hours
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Good location but bad condition"
The room of hotel is sooo small especially the restroom. Me and my friend almost can not stand together in the restroom. And one woman of the front desk has terrible attitude. I come here for spring break but I think the price is so high and the quality of this hotel is not wealth to pay for 200 dollars per night! I will never come back.Genuine Hotels.com guest review
"Shockingly bad."
South Beach is awesome. This hotel is not. For a lot of money i got a disgusting dated, cracked-tiled floor room that looked like the set of a bad 80's horror movie. It was conveniently located next to a service ally and the broken blinds allowed plenty of 6am sunshine in. The cleaning staff cackled up and down the halls at 7am like they were at party. […] Also, some real prodigy installed the television eight feet over the floor, so the top edge touched the ceiling. If i'd brought my ladder i would have watched one of the seven channels. Read moreGenuine Hotels.com guest review
"NEVER AGAIN !!!"
We stayed for 9 nights in their supposed suites. Forget about things like hand towels, ONE per room and TWO washcloths per room. Very limited lighting in the rooms, one nightstand next to the queen size bed and no light. The shower did not drain correctly since the drain was higher than the shower floor. The closet was not deep enough to hang clothes […] straight, so you have to angle the hangers. One drawer to put your clothes in, not a normal chest of drawers. The manager of the hotel NEVER greeted us when we walked into the hotel, let alone acknowledged our presence, he was ALWAYS too involved with his computer. (It did not matter what time of day or night.) He was a very busy man, so much that when I asked for a late checkout (3pm) he adamantly replied with, " I will have to charge you an extra night". I have stayed in hotels over the world and this was THE WORST attitude I ever experienced. (I even asked for a 2pm checkout and got the same reply.) Read moreGenuine Expedia guest review
"great location"
The hotel is not a 3 star. There was no hot water in the shower. Trash can was broken.Genuine Hotels.com guest review
"South Beach stay"
nice hotel. great location. staff are jerksGenuine Hotels.com guest review
"Bare bones"
Basic and generally clean, although there was leftover soap in the soap holder and a big dust bunny. Kind of dreary and shopworn. Also the whole hotel has a strong antiseptic smell I can't get out if my clothes.Genuine Hotels.com guest review
Well located, however really poor front presentation , the room was good with no view and a micro restroom.Genuine Hotels.com guest review
"History lovers or plan B only"
The interest lies in staying in an 'historic' place. Other options for better comfort and location exist along the road to Key West.Genuine Hotels.com guest review
"Will not be returning"
Even though this hotel is located in a good spot (only a block in from the Ocean drive) I would probably not stay there again. The room was located practically in the lobby with windows facing the outdoor seating area... the noise level from the lobby and the outside was incredible, making it virtually impossible to get any sleep at night. The spot […] that was designated to our room should have been a bar area or an additional sitting space for the lobby. Read moreGenuine Expedia guest review
Response by Delores Hotel & Suites Thank You for taking the time to write a review. We deeply apologize for the unplesant stay you had here with us. If there are any issues at the time of stay, the front desk is extremely helpful and attentive and will assist with anything possible so that all our guests are happy and satisfied. Please the next time you have any issues, call the Front Desk and we will take care of the matter immidiately. I apologize and we hope to see you again in the future
"Horrible customer service"
If you ONLY want LOCATION then go for it. This hotel management is horrible and shows no customer service. No need for a long story...AVOID!Genuine Expedia guest review
Response by Delores Hotel & Suites Hello and Thank You for the review. We deeply apologize for the unpleasant stay you had here with us. If there were issues during your stay, did you advise the front desk? As soon as an issue takes place the Front Desk takes care of the matter promptly. We work very hard to assure our guests and to make them feel at home so any requests that are needed we take care of them right away. I apologize forn your stay and I will further look into this to see what went wrong. Best,
"Delores Hotel in Miami Beach"
Excellent location, right in South Beach a block from the beach and its many clubs and restaurants. However, the hotel is spartan and not well maintained. The air conditioner did not work and the staff was unable to get it going. In consequence, our stay was uncomfortably hot and stuffy.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This place has 2 things going for it--location and price--not much else.Genuine Hotels.com guest review
"Very dated...."
Good location ,in term of all the touristy thing and close to south beach.The hotel need some updating.Customer service is really good.Lots of homeless in the area .Genuine Hotels.com guest review
"Stay if you're happy to share with a cockroach!"
This little hotel was easy to find on a very busy Collins Avenue, there are 15 minute parking bays for you to unload your car outside and parking in their sister hotel, The Eva. On entering the reception is was lovely and cool and beautifully presented but unfortunately we were met by a grumpy receptionist who wasn't really interested in us. After 20 […] minutes we eventually got our key but had to dump our bags and move our car before it got towed! The room was tiny but clean and was initially fine. However on coming back late evening I was in the cubical of a bathroom and a cockroach fell into the shower. On killing that one, there was another on the bathroom floor. Then my boyfriend said that one had just ran underneath the bed. Shocked, I called reception and asked for another room but they were fully booked as it was the 4th July weekend. But they could move us to their sister hotel where we were promised a larger room. By this time there was a lovely receptionist working so she walked us to the Eva. Again the reception was fine but on entering the room it was evident that this was the much cheaper version of the Delores. It was dirty, the sofa was ripped, the toilet continuously flushed every three minutes and the walls and ceilings were so thin that you literally heard everything that people in the other rooms were doing. So after four hours sleep we checked out unhappy and tired and will never return to either hotel. On leaving the Eva we did complain, saying that we didn't want to pay but had paid already through Hotels.com. Since returning, we have received a 40% refund which I appreciate. Read moreGenuine Hotels.com guest review
"Problemas con el Check In"
Tuve problemas con la reserva, ya q al llegar al hotel y hacer check in hoteles.com no les había enviado la reserva. Fue muy desagradable ya que estabamos cansados y no necesitabamos inconvenientes.Genuine Hotels.com guest review
"Good location, small rooms."
Standard rooms are very small, 4 of them so small, that there is no space to open your suitcases unless you have a very compact one. It would be so so for single use, but offering it as a double room is monkey business. The promised equipment is there, but: the fridge was inside the cabinet, just 30cm from my head, the hairdryer was broken and so was […] the safety box (luckily the personnel fixed it), the TV was not showing any program (the personnel did not fix it). The coffee maker is there (in the cabinet), but as there is no space to accessibly place it, one can not use it. The hotel is nicely located and the staff was very kind but in total that´s not worth the money we paid. After four nights I was departing with severe back pain and looking forward to have a sleep in a normal size bed. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Only location.Thony"
Hotel is very well located on Collins St. close to the beach, Lincoln Mall, Ocean Drive etc., but there are a lot of hotels in the area. Staff is OK friendly when there. The “full size bed” is minimal. We had room 11, which had a window to a small alley where they had a small room with some hotel stuff, which was cooled by a noisy ventilator. We could […] also here the housekeepers talking there from early in the morning. So between the horrible and small bed, the humming refrigerator, the noisy AC, the shouting housekeepers and the paper thin walls it was impossible to get a decent night of sleep. The hotel went apparently through a renovation recently, but it did not look so in our room. Furthermore, the hotel advertises with free parking if there is place, which is not true. You have to pay 25 USD a day for a parking spot at their sister hotel. The breakfast was a juice and a muffin. Would not recommend this hotel and would rather not come back to Miami than stay there again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"hotel vieillot et peu confortable"
chambres petites, salles de bain minuscules, lavabo de la taille d'un lave main, lit double de 120cm de large, stores aux fenetres laissant entrer le jour, bruyant. A recommander uniquement pour des clients ayant très peu d'exigences confort. Bonne situation.Genuine Hotels.com guest review
kamer en badkamer erg kleinGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bra läge men smutsigt"
Läget är riktigt bra och rummen är lagom stora men sängkläderna var smutsiga och badrumsartiklar var kvar från tidigare gäster. Mycket ljud från gatan. Rekommenderas ej!Genuine Hotels.com guest review
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