4.3
out of 5
Excellent
(332 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
A super-sceney hotel with a heart. The room overly styled, the walls were paper thin, and the sickly sweet fragrance in the room was oppressive. We... actually had a room with windows but it still didn't help a ton with the dimness of room. This is obviously a hotel for the party-crowd that plans on sleeping all day (who cares about sunlight in the room when you're passed out) and dancing all night. Though I don't know how, prepping for a night out, the ladies would ever be able to do their makeup well in the room. The bathroom lighting is terrible too. Don't get me started on the light switches; they are maddening. But the service was out of this world! Every staff member was super sweet and helpful. The room was always well cleaned. Even the waiters in the hotel's excellent restaurant (Tudor House) were friendly and patient. If you're in south beach for the bulky-orange-people club scene, stay here - this place is perfect. If you're not, you'll be irritated by the room but you won't leave mad or feel ripped off. Reviewed by a Hotels.com guest on Jun 7, 2012
