Dorchester Hotel

It was a great stay besides they played music in the courtyard all night on a Wednesday and I had to get up at 4:30am for my flight. The courtyaed is verycool my daughter 7 y.o loved the swinging bed. Everythibg was close by and their sister hotel had a great deck and Beach service. definitely would stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Outstanding value for the price during the Miami Boat Show

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the room was hot

Genuine Hotels.com guest review

Here are what happened to our stay: 1. no elevator, and we happen to carry a lot of luggage 2. we stay in a 2nd floor suite which has a balcony that is shared with another room. However the door to balcony does not lock at all, which means our neighbour can come to our room anytime they want. 3. The clock does not work. 4. Fridge door does not close. 5. […] I almost got locked in the bathroom, the door got stucked to the frame. The best thing is the front office sent Mr.Handyman, Eduardo, to come and fixed the balcony door and fridge right after we called. And the swimming pool was pretty nice too. Read more

Genuine Hotels.com guest review

Clean & nice hotel. Good location, 10 min walk to Ocean drive. While booking through Expedia, it wasn't prominent that there will be an additional $10 resort fee.

Genuine Expedia guest review

Hotel was just so-so. Room was clean but overall hotel was outdated. Good sized outdoor pool. Location was good - close to beach, sort of close to shopping and restaurants.

Genuine Hotels.com guest review

Nice, clean hotel. Good location if you like to walk- not much within the same block. Good walk to go shopping. Was disappointed because we arrived early and although I didn't expect to be able to check-in, when I spoke to the front desk to find out when we should come back, the woman said that she upgraded us to a junior suite and marked the suite […] number on our parking receipt. GREAT! When we returned from lunch, a man that appeared to be a manager-type, saw the room number and told the desk person to change in to another room. Tired and hot I didn't question it because I thought it was to a different junior suite. But NO. We were given a regular room- which we expected from the beginning but after being told we were getting a junior suite (which are in a much nicer location/actually the pix listed in the ad are where the suites are, not the regular rooms- which are in a higher-rise area of the hotel) it was disappointing, so it kind of colored our stay. The room was modernized & clean & had all necessary ameities. We have to be back in Miami in January & I was hoping to stay here again- but I think we'll check someplace else. Read more

Genuine Hotels.com guest review

I got a free upgrade because I thought the room I had initially booked was small for my liking. I thought that was nice of them.

Genuine Expedia guest review

This was our 3rd stay at the Dorchester. We return because of its good value for its location.

Genuine Hotels.com guest review

Basic hotel, best thing is it's location on Collins

Genuine Expedia guest review

After staying at "comparable" hotels in South Beach. The Dorchester was a great surprise. Clean, modern, well maintained, and a friendly helpful staff. I will definitely return.

Genuine Hotels.com guest review

The Hotel is in a great location. Not far from shops and restaurants but a bit more quiet. Our room was located towards the back of the hotel and it was very quiet there. The room itself was nice, clean, and comfortable. We enjoyed the balcony. We had an issue with the air conditioning. The first night it did not work at all and the room was very hot. […] They "fixed" it but we really could not control the temperature. If the air was on, it was on full blast and freezing. If it was off it was really hot. No in between. The pool was ok. It was not heated, or at least it didn't feel that way. We had a couple of very breezy days and it was too cold to go in. It also did not get much sunlight. The staff and front desk were very friendly and accommodating. It was nice to have the option to go to beach and have the free chairs and umbrella. I do not recommend the breakfast buffet. There are plenty of places to eat. Overall it was a decent experience for the money. Read more

Genuine Expedia guest review

I was scared because I have purchased hotels on Expedia before in South Beach and twice was utterly dissappointed, in one instance even disgusted so I was weary. When we got to the lobby I knew that it was going to be ok this time. I was pleasently surprised when we reached out room and it was BEAUTIFUL! It was newly renovated and that was a RELIEF! […] The staff was so great, especially Jovani and Cynthia at the front desk. Even the sister hotel Marseilles, the wait staff Sergio and Roman, were very pleasant and accomodating. Jovani even upgraded our room when he realized that we had two children with us just so that we wouldn't be close to the noisyness of the street and partygoers. He didn't have to do that but he did, and that made my husband and I smile. Not a lot of places in South Beach are "family friendly" and I've learned that the hard way, but the Dorchester surely made us say "We will definently come back!" Maybe to the Dorchester Suites this time. Totally Satisfied!! Read more

Genuine Expedia guest review

Everyone was very friendly- and even upgraded us to to a suite for free!

Genuine Expedia guest review

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Genuine Hotels.com guest review

We will love to stay next time. Neighborhood were very loud..otherwise, No problem. Thanks. S.Nagi

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The excellent customer service override any litlle thing one can find in any hotel. This hotel is excellent for families, is quiet, comfortable, spacious, and most of all is clean, very clean! The resort fees includes an umbrella with two chair lounges at the beach..the hotel is situated perfectly, to a walking distance to Lincoln Rd, Spaniola Ave, […] etc. and its surroindings includes Ritz Carlton, The Palm etc. Also there are very unexpensive restaurants around like Sbarro's with its delicious cheap italian cuisine, pharmacies, convenient stores, etc.. Since it is located in Collins Ave try to ask for a room not facing it because it could be noisy for light sleepers. We stayed in the suites which are perfect for a couple with children and they are situated in the back. Read more

Genuine Expedia guest review

Rooms are extremely nice and the beds are comfortable and well taken care of. The hotel could of course use some work on the outside (as could any south beach hotel). But the staff was very kind and pleasing! The beach towels could have been better but we thoroughly enjoyed our stay here. A revamp to the bathroom would be nice!

Genuine Expedia guest review

This was a really nice hotel. I was skeptical at first from reading some of the reviews. But overall it was great. My boyfriend and I got there early, since we had just got off a cruise, and the lady at the front desk let us check in early without any problems. She was very sweet and helpful. The staff we came across were really nice. The room we had […] was pretty big and comfortable. The pool was great. I would definitely go back next time I head to South Beach. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The Hotels.com website listed this hotel as having rooms. We took a cab from Miami Airport ($35). Upon arrival, the front desk girl tells us they are full. I show her my phone with the Hotels.com showing a room for sale. She says they only have suits and all other rooms are sold. I ask her if she will sell me the room. She said the price would be more […] than double what was listed on Hotels.com iphone application. I ask for a manager. None on duty. Girl suggests I book with their sister hotel. Still close to double the price. I finally just take a risk and book the room listed on Hotels.com I was sitting in the lobby of Dorchester when booking this. I then walk over to her and say, "Okay, I have a room". She looks at me and then shrugs. She finally books me in to a "junior suite". WOW! The room was a dump. If it was any other place than South Beach you would have thought it was a dorm room in a frat house. Very poor service. By the way...this was 10pm on a Friday night. She should have apologized and offered me the open room for the same price as the room listed on the Hotels.com app. I might have been willing to pay a little extra for the "junior suite" (before seeing it of course), if she just sold me the room from the start. Tired travelers aren't looking to be hassled by front desk clerks. Read more

Genuine Hotels.com guest review

We stayed one night before and after a cruise. When we arrived in the morning after our cruise Rosa was extremely accommodating and found an available room instead of having to wait for normal check in. She suggested a tour we could take of the area that was incredible. The rooms for both stays were very clean and nicely decorated. The pool and outdoor […] garden patio area were very serene even on a busy street.There is a small bar area and restaurant on site.We did not go to the bar. The restaurant was fairly pricey but no different than others in the area.The food was good, the portions generous and our server Mark was wonderful. The location is prime for the South Beach area,all shops and restaurants are within walking distance. The entire hotel is a very appealing art deco design. Although the hotel is across the street from the ocean there is beach access through another hotel. You are provided with a towel and beach chair each and one umbrella per room. The entire staff was very courteous and friendly. We enjoyed our stay completely. Read more

Genuine Hotels.com guest review

The room was hot, the towels where old and felt like paper. Same goes for the wash clothes. The lighting was bad and the beds felt like cardboard!

Genuine Expedia guest review

Me and my brother went for radio one fest jul5th-jul9th and we got there very early, the front desk was very helpful they locked our bags up and assured use our room would be ready in a hr and it was. Rm 101 was absolutely perfect for to single vacationers we where directly in front and could see everyone walking down Collins ave, it's across from beach […] less than 5min walk they give u towels and chairs everyday of your visit, they clean room and leave it smelling great every day of visit, the bar has a happy hr from 7-8 which is perfect because we meet many ppl at hotel and where able to drink and convo with out busting the bank. nice pool especially at night compare to other Rooms I seen on south beach, great great Great quality for price will definitely stay here next time it left me with lots of extra cash to enjoy more. Breakfast is okay I'm a chef so I'm picky omelet was nice though. Also room had free wifi but it kicks you out to often. Hotel is suitable for All! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice location for price. Good to be able to use beach at sister hotel.

Genuine Hotels.com guest review

it was terrible they will judge you and treat you based on how much money u spend in their hotel. very rude at times and hotel is musty.

Genuine Hotels.com guest review

The hotel was ok. We got in early from our cruise and they let us check-in early. Very pleasant and convient. Hotel was close to the beach.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Construction ongoing right outside our room Elevator not working. Knob in shower fell off. Very noisy. Front desk staff not helpful when asked a question. I forgot a comb and front desk did not have any but couldn't think of anyplace to buy one. Not recommended.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I took my granddaughter and her friend to Wrestlemania 2012. I chose the Dorchester because the reviews were good and it appeared to be in a good part of town for a grandmother and 2 14 year olds. The hotel was delightful and because we were only there for one night the hotel upgraded us to a suite. What a delight. The girls thought they were in heaven! […] I had previously warned them about bad neighborhoods, bed bugs, bad food, etc. The staff at the hotel could not have been friendlier, from the check in, to the bell hop to checking out. I would definitely recommend it and hope to return soon. Read more

Genuine Hotels.com guest review

The hotel is within walking distance of Lincoln Road and across the street from the beach, so the location is great. The room is the bare minimum, but comfortable enough. The pool is big for a boutique hotel. We stayed during Ultra Music Festival and there was loud music until 3 a.m. every morning and louder people in the halls after that. There is […] also a $10 per day resort fee which includes 2 beach chairs and an umbrella at the beach down and across the street as well as gym access. No breakfast is included. The $10 also includes free happy hour from 7 to 8 p.m. but that was not offered during Ultra Music Festival. Read more

Genuine Hotels.com guest review

I have to say that I thought the staff at the Dorchester were some of the friendliest in South Beach. My only complaint would be that there is a man who lives in an apartment across the street from the hotel (directly across from our room) who is a complete pervert aned exposed himself to us on numerous occasions, pretty much everytime we opened our […] door. We yelled at him and he still continued. We also had a man passed out at the bottom of our stairs one night who was not a guest of the hotel. I would recommend that you ask for an interior room rather than one that faces the street (19th street). Otherwise, I thought the bar was very cute, breakfast was tasty and I really liked the pool. Overall i enjoyed my stay here. Read more

Genuine Expedia guest review

For some reason when I checked in they "upgraded" me to a suite which was actually the handicapped room. the room is located next to the fitness center but far away from everything else in the hotel -- except for the pool which is just outside the door. the room was VERY basic and had I known what the room was like I probably would have declined the […] upgrade. Read more

Genuine Hotels.com guest review

For the money I spent this is by far the best hotel room I have had in twenty years. The room I had was a small apartment! At almost 500 sqft for the same cost as a room by the airport, it is a deal that cannot be beat in a great location. Book it today!

Genuine Hotels.com guest review

Hotel Room conditions were somewhat old and used. Could definitely be renovated. Hotel was nice, friendly people, great location.

Genuine Hotels.com guest review

I am staying at the dorchester as I write this review. I really like this hotel. First of all the location is absolutely perfect. Close to everything. Not on the beach but you have access to their hotel across the street that is. We got upgraded to a Jr suite and really love it. There's a couple spots where the room could use a little tlc, but nothing […] I care about. After being in our room for 10 minutes the front desk called just to make sure the room was satisfactory, which was nice of them, and we told them we loved it. And the price. I don't think you could find a better value in south beach. If we come to south beach again we will stay here. :) Read more

Genuine Hotels.com guest review

I stayed at the Dorchester Hotel for 5 nights in late February. The hotel room itself was pretty nice. I liked the fact that it had hardwood floors over carpets (I figure carpets are much grosser and wood can be cleaned better). The hotel room was clean, modern, and a reasonable size. The hallways of the hotel are a little dated and kind of have a musty […] odor, but there was no odor in the actual hotel room so I didn't really care. I never used the pool because I prefer the beach. The hotel comes with 2 free beach chairs and umbrella for each day you stay, which was a great deal. The Dorchester Hotel and the Marseilles Hotel (nearby) have some sort of agreement to use the lounge chairs on the beach for the Marseilles Hotel. The Marseilles is on the walk to the beach so we just stopped in and picked up towels there and then headed to the beach. The only complaint I have about the hotel room is the shower was a little dated, but not a big deal because I don't go barefoot in public showers anyhow. We did have a few minor issues (toilet clog and hairdryer broke), and the staff at the front desk was very helpful and responsive to correct the issues. The location was pretty good. It wouldve been nicer to be a little closer to the heart of the action on the Ocean Drive area but it was only a 10-15 min walk. You can also take the 25cent per person bus down (not sketchy at all. just tourists) to the southern portion of south beach and then walk your way back up and check things out. I would also recommend the Lincoln Mall area for dining/coffee/starbucks...This is an outdoor mall (basically a very wide street with lots of shops/restaurants/starbucks with lots of outdoor seating areas. It is much cleaner, newer, and less seedy than the rest of South Beach. I recommend The Front Porch Cafe for brunch (ate here 3 of 4 days- get the french toast, pancakes and omelettes), De Luca (Lincoln Mall area- Italian), Grillfish for some seafood (on 15th and Collins) and walk to Frieze Facto Read more

Genuine Hotels.com guest review

This hotel continues to be my favorite And I am a frequent overnighter to South Beach. Unsolicited upgrade was an added treat even though we were guests during the SOBE Wine and Food weekend.

Genuine Hotels.com guest review

Hotel located near to museum, shopping centers, movie theater, clubs, beach and restaurants. most of the time i walked, sometimes I took a taxi. Stuff were very pleasant and helpful. I didn't regret that i choose this hotel.

Genuine Hotels.com guest review

The hotel was a 2.5 star at best. The reason for this is the whole place was a bit run down. The bathroom was absolutely awful. The wall and floor tiles were cracked and broken in many places and poorly patched. the bathtub was cheap and sagged when we stood in it. The tub itself was a mess with dried plaster hardened on it and stained. At first I thought […] it had not been cleaned and quickly learned that the stains were permanent. Also, the toilet was not cleaned before we arrived. I had to wipe hair and ruin spots off of the seat. The room air conditioner was so loud we could not hear the TV. Also, the windows were very dirty and even though we did not have a good view, it would have been nice to be able to look outside. I feel that we paid a 3 star price for a hotel that should have cost a little less. Location and lobby were the best features. The pool was dingy and the chairs were not in good shape. I sat out by the pool in the morning and the chairs were never even straightened from the day before. Just a bit shabby and unkept. Read more

Genuine Expedia guest review

Great hotel good rates nice and clean

Genuine Hotels.com guest review

A street side room was noisy but overall as good as it gets in South Beach, I have stayed at many different hotels over the years and all are marginal at best,this one is above average for the area

Genuine Expedia guest review

$30 of parking & $10 0f resort fee per day , i think its too much

Genuine Expedia guest review