Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The hotel will be renovating from 1 May 2013 to 15 November 2013 (completion date subject to change). The following areas are affected:
This information supersedes all other information in this property's description that relates to these amenities.
Continental Breakfast - A continental breakfast (surcharge) is served daily and there are also scheduled Happy Hours in the dining venues.
Vesper American Brasserie - Request a table al fresco, and greet the day with a warm espresso by the sea. As night approaches, Vesper transitions into an elite dining spot, with seating options inside the dark, rustic brasserie or poolside accompanied by salty air and candlelight. American wines and mood music set the scene for a well-rounded dining experience at South Beach's newest hot spot.
Lucy Cantina Royal - Enjoy Lucy's laid-back setting and order up a few fish tacos to match. Stunning views of both the ocean and the Shelborne’s poolside playground go swimmingly with a casual lunch or a sunset dinner. Indulge and stay a while.
The choice is between the best of both worlds with the waters of the Atlantic and the hotel's oceanfront pool. Guests find the perfect private cabana in the sun near the resort’s newly renovated infinity pool. All cabanas are equipped with 32-inch flat screen TV, wireless Internet access, seating area, private bathroom with shower and independent air-conditioning. A unique opportunity for relaxation in seclusion while remaining amidst the action.
During the day, guests of the Shelborne South Beach are invited to relax and enjoy private sunbathing on the secluded Mezzanine Terrace sundeck. The hotel fitness center is located on the Mezzanine level and features state-of-the-art workout equipment.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Due to renovation works, the hotel front gate is blocked off. All guests can enter the hotel through the 18th street side.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Never again!!! Horrible experience--0 stars"
We give it 0 stars. We travel a lot both in US and abroad. The only positive was Rafael the concierge. Other than that, horrible. We were told at check-in that it had been purchased by Wyndham and would be remodeled again in the near future. Wyndham should shut it down today and level the place. The entire hotel seems to be in a bad, malcontented holding […] pattern and the guests suffer as a result. Broken beds and furniture mismatched and taken straight from the 1980s. Rooms were filthy and looked like they had been furnished with whatever fell off the truck. Not safe. Our door looked like it had been kicked in. Parts of the vent were falling from the ceiling. I decided to head to the pool one day and was challenged at the entry by a "security guard" only to find out that the pool is rented out to some external "beach party" (maybe to locals?) and half the pool deck and area is rented out to this external group. Really insulting--especially when one is paying a daily resort fee for towels (really?), internet access (you're kidding??) The "fee" is also for a continental breakfast that the front desk told us ran to 11 a.m. to find once we arrived at 10:30 one morning that it actually ends at 10. (Or did it?) The place is poorly managed, needs to be overhauled completely and Wyndham needs to know that they have A LOT to overcome. The sellers to Wyndham are squeezing out every last dime on the backs of the "guests" Read moreGenuine Hotels.com guest review
"In major need of room renovations."
This might have been the worst bathroom I've ever had in a room. Could not get a normal shower, as is oscillated between scalding hot and freezing cold. the night table drawer was broken, one of the over head light bulbs was out and the bed was cracked in the middle which was braced. This created a huge mound in the middle of the mattress, so we ended […] up rolling to either side. Oh and the mini fridge was hot. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Hiden fees such as the lack of perking should have been heilighted at booking.Genuine Hotels.com guest review
"Shelborne, South Beach"
The location is great, and the pool and its staff were very nice. We were in a renovated room, however you can tell that the renovations were done hastily with towel racks installed upside down and bright blue wiring tacked on the walls. There is also only one functioning elevator, so they are packed and take forever. The front desk was tough to deal […] with. Our room wasn't ready until almost 5pm and when we called the night before for our car to be in front for 430am the next morning so we could make our flight, they had not done it. Read moreGenuine Hotels.com guest review
Response by Shelborne South Beach Thank you for your response and the positive feedback about the Shelborne South Beach. I apologize for any inconvience you may have experienced during your stay. I appreciate your feedback and will use it to make the Shelborne an even moer enjoyable vacation destination.
"Very dissapointing"
* Horrible service * Dirty rooms * Out of date decor in rooms * Overpriced for what you get * They ask for MANDATORY RESORT FEE when you get in !!! * Worst Continental breakfast on the continent.Genuine Hotels.com guest review
Response by Shelborne South Beach I apologize for the condition that you may have found your room in. We state on our website and to all of our third party booking sites about our resort fee, which is included so we can provide great accommodations and ammenities for our guests. The price of your room entitles you to full use of our facilities, beach and pool included, as well as complimentary drinks during happy hour. Thank you for your review.
The place is a work in progress and needs much improvement in the level of service in every facet possible.Genuine Hotels.com guest review
Response by Shelborne South Beach I am sorry that you felt the service was not up to par with your standards, however I assure you that we train our staff to deliver the upmost quality in service and accommodations. I hope that during your stay you took advantage of our dining outlets as well as the beautiful new pool. The renovations to our property are something that we are most proud of, and I hope that you found it to your liking.
"Very unkind, noisy, inconvenient"
I was very excited to stay in a hotel where is located in Miami Beach before I stayed for 4 nights. If you want to enjoy only beach, it could be good because Miami beach is far away from Shelborne hotel. However I would not like to recommend to sleep this hotel at all. After 20:00 PM this hotel will not allow you to swim in its pool. Also you will listen […] to terrible noise all nights from upstairs and your next door. Also even this reservation says that "Ocean view" , but it will not be actual ocean view room. Also security guards are very unkind and very offensive. For the last 4 nights were like nightmare to me. Anyway, if you want to listen to noises, or to meet unkind guards, you will be good. Otherwise, you would like to enjoy to horror movie, I would like to recommend of you in this hotel. Oh, the receptionist a girl who reserved my room seemed to be very unkind. I have a dream to have a hotel, but I realized that it would be very important to hire a good employee to provide the best service to my clients. Read moreGenuine Hotels.com guest review
"hotel con buen diseño y muy bien ubicado"
pasamos unos excelentes dias en el shelborne...el hotel esta recientemente remodelado e impecable...buena habitacion con led y computadora incorporada!!! el area de piscina es muy linda y el servicio de playa tambien muy bueno...un lujo!!!Genuine Hotels.com guest review
"Excelente ubicacion"
Lo mejor del hotel claramente es su ubicacion. En cuanto a la habitacion deja harto que desear, tenia muy poco luz y el colchon estaba roto, pero era muy grande. La piscina muy rica y en cuanto a la playa muy buena atencion!! Volveria pero a otra habitacion mas comoda!Genuine Hotels.com guest review
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