3.4
out of 5
Good
(739 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I stayed at this hotel during spring break with friends. We enjoyed our stay here although we didn't have very much light in our room. I also requested... a 2 double bed room and when we got to the hotel our rooms weren't ready and we were told the rooms are first come first serve so therefore we got stuck with a King size bed room. Tyrell is the concierge & he was a HUGE help during our stay at the Catalina hotel. The bartenders were amazing and made us feel very welcomed. But the staff in charge of checking in and out were very rude and didn't explain the fee's and deposits proper way. She never apologized for the confusion and lack of communication during our stay which made us feel very uncomfortable. This hotel should be considered for adults only since there is a live 24hr DJ on the main level and is directly on the strip of Miami. I was kind of uncomfortable sitting at the bar at 2am while watching children ran around in the lounge area, or going for a late night swim while children were steady splashing water towards our way. Besides that, everything was great and we had an awesome mini 3 day vacation ! by Lovely from New York on 04/05/13
