4.5
out of 5
Excellent
(69 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Overall we really enjoyed our stay at the Royal Palms. We stayed in a 2 bedroom condo that was very spacious and nicely decorated. We were very comfortable... and loved the full kitchen and updated appliances. The condo was very ckean and we would definitely stay there again. We were disappointed however, with the view. We expected a room with an ocean view. We were assigned a room on the second floor that directly faced the parking garage with no view of the ocean. When went back to the front desk and asked for a room on a higher floor and closer to the side of the building that faced the ocean, we were told that all of those rooms had been booked and were assigned to a room on the 6th floor in the same location. While we did have a view of a small slice of the ocean if we stood out on the balcony, the view from the condo was the highrise next door. While the fine print does say the room includes a view of the ocean from the balcony, it is not what I expected or have previously experienced with a room that is advertised as having an ocean view. Reviewed by a Hotels.com guest on Mar 2, 2013
