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Location.
Country Inn & Suites By Carlson, St. Augustine Downtown Dist is close to Old Florida Museum, Fountain of Youth, and Castillo de San Marcos. Also nearby are Lightner Museum and Flagler College.
Hotel Features.
Country Inn & Suites By Carlson, St. Augustine Downtown Dist has an outdoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. There is a business center on site. Guests are served a complimentary breakfast. Additional amenities include a library, laundry facilities, and a fireplace in the lobby. Guest parking is complimentary.
Guestrooms.
The 54 air-conditioned guestrooms at Country Inn & Suites By Carlson, St. Augustine Downtown Dist include coffee/tea makers and hair dryers. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include hypo-allergenic bedding, extra towels/bedding, and wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Not so great"
Location average, rooms and staff below average, breakfast average...not what we expected. The only positive part of the experience was the young man serving breakfast, everyone else in the hotel was not at all enthusiastic to help with anything! The room had mold stains on the ceiling, and you had to wait forever to get any hot water in the sink. Location […] is not walking distance to historic part of St. Augustine. Do not recommend this place at all. Read moreGenuine Hotels.com guest review
"It's the little things"
No pot in the coffee maker. The hot (?) water might have hit 80 degress. Beware of mattresses with an added pad. It was a little rough on my back.They advertise Wi-Fi. I couldn't find it.This is the first hotel I ever stayed at that did not promote businesses in the immediate area for dining or shopping. The Mexican restaraunt directly across the street […] deservidly so gets high ratings on Google. On the plus side, it had the best cable tv selection I've ever seen. Read moreGenuine Hotels.com guest review
"Not happy"
I was very inhappy the room had a bad order and we were on a handicap room and they would not move us. Very inhappyGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, St. Augustine Downtown Dist I am sorry that you have concerns about your experience at the Country Inn & Suites by Carlson, St. Augustine hotel. Although it is never pleasant to hear when a guest is not satisfied with his or her experience, we do need to be aware of these situations. Our goal is to make the Country Inn & Suites by Carlson, St. Augustine hotel the choice for our guests while away from home. I will be sharing your comments with the hotel staff during our upcoming meeting as a learning tool to help us improve our performance and provide exceptional service to our guests. We want to be able to provide our guests with the best service possible, and feedback from our guests helps us to achieve that goal. I want to thank you for taking the time to contact us because your input is valuable to us. We hope we will have an opportunity to serve you again in the near future. Sincerely,
"good but"
We enjoyed the stay. All the staff were friendly and polite, hotel was clean but only thing we didn't like was there was no microwave or refrigerator in the room and the papers in the room stated all rooms had them in there false advertisement.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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