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Location.
This Key West property is conveniently close to the airport, near Key West Art and Historical Society and East Martello Museum and Gallery. Also nearby are Smathers Beach and Ernest Hemingway Home and Museum.
Features.
In addition to an outdoor pool and a fitness facility, Sunrise Suites Resort features a spa tub and laundry facilities. Guest parking is complimentary. The staff can arrange concierge services and tour assistance. The front desk is open during limited hours. This is a smoke-free property (fines may apply for violations). This property is self-catering.
Guestrooms.
Amenities featured in the 43 guestrooms include balconies with views of the pool, sundeck or nearby Salt Ponds. All guestrooms have kitchens with microwaves and refrigerators, and open out onto a separate sitting area. Complimentary wireless Internet access is also available. Bathrooms feature hair dryers. All guestrooms at Sunrise Suites Resort are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The resort provides well-equipped kitchens and does not have its own restaurant. There are, however, many dining options in Key West. Nearby restaurants: Mangia Nicole Seafood, Blue Heaven, Margaritaville Cafe Louie's Backyard
The resort provides a freeform outdoor pool and spa tub on a patio surrounded by palm trees, and has a lighted tennis court and a fitness center with resistance machines. Smathers Beach, a mile from the hotel, offers windsurfing, sailboarding, snorkeling, and kayak or Jet Ski tours. Higgs Beach, two miles from the hotel, provides numerous beach amenities, including shaded areas. Key West Golf Course is 2.5 miles away.The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Office hours are 9 AM – 8 PM. Guests arriving after hours must call the resort at least 48 hours prior to arrival to receive late check-in instructions. Contact details for the resort can be found on the booking confirmation.
The resort must be given prior notification to approve a pet stay.
A $34 security deposit is payable on arrival for any booking of 5-nights or more (April - February), and any bookings of any duration for the month of March.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Hotel Management"
We had a problem with our rooms and they ended up canceling them without or permission. We had 12 guests staying in one room because the hotel sold our other room in a matter of 5 minutes. Desk person at the hotel had no clue what she was doing and was very rude.Genuine Hotels.com guest review
"Dump"
Elevators reeked. Room dirty. Furniture old. Strong smell of disinfectant in room. Wifi very weak. Lobby closed and locked up at 8:00 pm,doesn't open until 9:00am. Price was relatively cheap, but really not worth the savings. Stay somewhere else!!Genuine Hotels.com guest review
"A real dump!"
Dirty room covered up with sickingly strong cleaner smell. Old and in need of remodeling.Genuine Hotels.com guest review
"Not a 4 star hotel"
Room very out dated furniture in bad condition very hard beds bathroom tub l scratched up and one shower head was rusted. Would not recommend this hotelGenuine Hotels.com guest review
No one at desk after 7 PM to assist with problems. At 2 AM when the floor around the toilet was wet - no one to assit with the problem. Reported it the next morning- they sent someone in to repair- he left the garbage all over plus the dirty towels he used to dry the area. No one around at 9:30 PM when all four room keys did not open our suite door […] and both emergengcy numbers said to call back between business hours of 7 to 7. Antique finish on furniture was a build up of dirt , more than furniture stain. Read moreGenuine Hotels.com guest review
"Yuck"
Although they said this was a non-smoking facility , guests smoking on the balcony in adjacent suites made the whole place smell like cigarette smoke. The place was not clean. There was a dried tortilla on our terrace. The stove top was broken. Location was fine and the size of the unit was good. It was just poorly maintained.Genuine Expedia guest review
"Needs Cleaned"
we checked in at 5pm and preceded to go to Mallory Square for the Sunset. When we returned my husband pulled back the sheets and found bugs.. Bed bugs! we scooped one up out of tons into a glass and called the emergency #.. The lady that answered was not nice and said she would call back.. when she did we were already packed and she stated that she […] couldn't find a maid to come change the sheets so she was moving us. After the bugs in the bed I am Not going to except the sheets being changed! she was surprised when she asked how long it would take to pack up and I said we already were.. When we took the glass with the bedbug in it to her she was nasty. Not really good with customer service.. She did not wow me.. Was nasty to my husband and sent us to another condo that we looked before we unpacked.. the next night the lights were on in the previous condo.. I hope they were cleaning it and fumigating it.. Read moreGenuine Expedia guest review
"Don't use this hotel!"
We were told to leave the day after we arrived because we were told we violated the rules. These so called rules only applied to people under 25. As it turns out it was another room that violated the rules. We were discriminated against and had it not been for some negotiating we would have been evicted without a refund. Instead we got a refund for […] the unused nights and changed hotels. Expedia was great getting my refund to me. I do not recommend this hotel. You will feel unwelcomed because you are not a resident. Read moreGenuine Expedia guest review
"Sunrise Suites Resort is No Resort"
The Sunrise Suites Resort is the worse place we have ever stayed. Room dirty, dust all over, dirt around all the woodwork, screen broken and left on the floor in the room. Rugs not vacuumed, found baby pacifier on floor near dresser. Sheets and blankets pitted and worn. Furniture very old and dusty, remotes missing backs to hold batteries. We wouldn't […] even let our dog sleep on the floor. Read moreGenuine Hotels.com guest review
"Excellent value"
Fairly new hotel. Building and room condition was excellent. Plenty of room to spread out. The hotel is out of town and a car is essential. All the major attractions are within easy reach.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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