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800-246-8357This call is free. 24 hours a day; 7 days a week.
Charges may apply, see hotel policy below
Self parking costs USD 20 per night (a different rate applies for extended parking)
Valet parking costs USD 22 per night
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
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Self parking costs USD 20 per night (a different rate applies for extended parking)
Valet parking costs USD 22 per night
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"The hotel for singles only."
The price is too high for this hotel.You are on the Keys and the rooms do not have refrigerates.The parking garage is very inconvenient.The pool is too small for many guests,no place to swim.Very disappointed.Genuine Expedia guest review
"Not what it should be!"
Unfairly, I may not fully be fully recognizing the Spring Break challenges faced by a hotel. But by collecting a premium per room, you should always be on your game. How you do anything, is how you do everything. Had 2 rooms for 4 days. (fyi, Expedia booking didn’t allow Starwood points . Room #2 was musty although generally clean. Exception involved […] a 1/4" of dust on the inside louvers of the sliding closet door. Challenges: Patio door broken (OceanView & couldn't walk out to the patio), TV broke. Internet was slow or not. Complaining didn't correct. Take it or leave it is what was implied. Checking out, I reviewed the issues and no effort / suggestion to investigate and no acknowledgement. Drinks at the pool bar were dreadful, meaning lengthy to make and longer to be served (with no lines). We experienced a look-away nod at best ordering and indifference when serving. Drinks were mediocre cups with more ice than liquid. Frugality was the theme (two days same result)… Worth hiring someone for the pool deck; the bartender wasn't the guy. The poor setup probably missed 2/3 of possible business due to inability to respond. The service was sub,sub-par. There was no sense of commitment to the guest largely due to inappropriate staffing levels, training, and management. For the Westin, this was troubling. Happily, there was plenty to do in Key West and the room took a back seat. Read moreGenuine Expedia guest review
"Westin Hotel in Key West"
I prepaid several days before arrival. Check-in is 4PM we arrived at 4:20PM. No room in front for my car. Only enough space for 3 cars parked end to end. I pulled up to curb and was immediately told I could not stay there by Key West police. I waited for opening and eventually pulled up to front door. I was informed that my double queen room (that I […] prepaid for) was not available. The mangr said he could try to find one if I wanted to wait. After driving for 6 hours I elected to accept a single King bed with a roll-away cot (their were 3 of us). The room was very large but the bathroom was so small that when you opened the door you had to step alongside the toilet to allow the door to close. I also paid for a partial ocean view but I would have had to bring a chain saw to cut down the palm tree in front of the tiny little balcony in order for it to be a "partial view". Then the head of the King sized bed was against a wall that had an ice machine on the other side and you could here the cubes dropping allnight long. The only good things that I can say is the location was great and the room was large. Other than that it was a bad, over priced experience! Read moreGenuine Hotels.com guest review
"What a disapointment!"
My husband and I went to Key West for our 10 year anniversary. The hotel was on the marina side which we found to not be desirable. Your view was of cruise ships. The room was nice, but the service was awful. The staff did not acknowledge you in the hall way or hold the elevator door. When asked very nicely to come back later they kept knocking on the […] door until you opened it. The pool was small. For the price of the hotel I think that there are better choices. Read moreGenuine Expedia guest review
"Loud noises and don't eat at resturaunt"
A loud pounding noise from a little room located just on the other side of the wall that our head board was on. Came on intermitantly throughout the night. Some of the pounding was very loud. We ate at the resturaunt and both ended up with diaria for the next two days.. My fish was so fishy tasting (not fresh) that I could not eat it. Everything else […] was above and beyond. Read moreGenuine Hotels.com guest review
"W Hotel at Key West: poor service but great sunset"
If you want to observe a great sunset at Key West, go watch it at the Westin Hotel but don't stay there because it's very expansive and the service you are gonna get is poor. That's so sad because there is potential up there. There are a lot of cost that they hide and you have to pay many extras. It's not acceptable to tell people about facilities that […] are not available and/or included in your price. Read moreGenuine Hotels.com guest review
"can't get the room you pay for"
Pay for top dollor room got pool side room and still payed.Genuine Expedia guest review
"À éviter pas à la hauteur d n westin"
Vraiment déçu Obliger d attendre 5pm pour le Check pour avoir une chambre avec des odeur de cuisine du restaurant du dessous clip très bruyante , cote emplacement l,hôtel est situé la ou accosté les bateaux de croisière donc des milliers de personnes chaque jour, mais côté positif pas besoin de voiture tout est à proximité. Concernant le personnel du […] restaurant vraiment pas serviable et aimable Le personnel est vite débordé Read moreGenuine Hotels.com guest review
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