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Location.
The Reach, A Waldorf Astoria Resort, is in Key West’s Old Town, within one-half mile of the Key West Lighthouse and Keeper's Quarters Museum and Ernest Hemingway Home and Museum.Key West Cemetery and Southernmost Point are within a mile.
Hotel Features.
The Reach, A Waldorf Astoria Resort, sits on a a private, sand beach and has a health club and an outdoor pool with lounge chairs. A playground and scooter rentals are available nearby. The resort has a restaurant, cafe, and a bar/lounge. Room service is available during limited hours. The hotel offers complimentary wireless high-speed Internet access in public areas, a ballroom and conference rooms with 4,700 square feet of meeting space, and event catering.
Guestrooms.
Guestrooms have a furnished balcony, private bathroom, and flat-screen TV with premium TV channels and pay movies, refrigerator, and phone. Wireless high-speed Internet access is available (surcharge). Bathrooms feature bathrobes, designer toiletries, and hair dryers. All guestrooms are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Florida Green Lodging Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
The Strip House - Steak house with prime cuts, signature side dishes, and extensive wine list. Menu includes Truffle Creamed Spinach, Goose Fat Potatoes, and 24-Layer Chocolate Cake. Open for breakfast, lunch, and dinner.
Room service is available.
The hotel offers direct access to a private, sandy beach and use of a neighboring property's pool. Jet Skis, sailboats, kayaks, paddle boats, "ocean bikes," snorkel gear, scooters, and bicycles are available for rent. Parasailing is available on the beach. From the resort's pier, guests can take snorkeling and scuba-diving excursions, go deep-sea or flats fishing, and sail aboard a catamaran at sunset.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Really nice hotel and beach!!!!"
I almost hate to say how wonderful the hotel is and how great our stay was there. I'm selfish and don't want it to be full the next time I want to stay at the hotel. I will definitely recommend this hotel and its location is in a very good part of Key West. Loved it. And thank you.Genuine Hotels.com guest review
"Would stay again"
Great hotel all around. When we got there our room was unavailable so they bumped us up to a better room and gave my wife and I two drink vouchers. We would stay at the reach againGenuine Hotels.com guest review
"wonderful hotel!!"
I stayed there now the 3rd time within one year and was dissap. to not get the upgrade as usual. The Hotel was comp. booked. We ended up on the 2nd floor facing the courtyard and even the ocean for a bit. Both nights there was a wedding going on till 11 pm and next to our room was the outside dancefloor. Would have liked to be informed at check-in about […] this, bc. traveling with a baby this certainly was not good. All night people were walking up and down the hall to the elevators. The carpet could had been cleaner...one of the bed sheets hat brown rusty spots on it and the other one was torn on the side. Paul at the reception is wonderful!But overall it is a beautiful hotel and a wonderful relaxing spot and not at all in the middle of the Duval street bars. I need to point out specially the good service of JOHN and RICARDO at the pool and beach. They gave us everything we needed and were super friendly..they opened the beach door when we came back with a sleeping baby in the stroller and were so wonderful. We felt very welcome. The manager of John needs to know that we witnessed the incidence on SAT afternoon were he got yelled at from 4 people drinking in the pool their liqu. Only because he asked them to put the drink outside of the pool, He was nice to them and not at all yelling. They were giving him a hard time and joked about him. They were not nice at all and we felt bad for him, bc. they kept on going to do it on purpose. Read moreGenuine Hotels.com guest review
"Possibly the best place to stay on Key West"
The hotel was first-class. Situated near the lower end of Duval Street, the neighborhood was quiet yet close enough to walk to everything. The property is wonderful, with its own beach and wonderfully attentive staff. I can't find anything at all to take exception with. We paid for an upgraded room and had a stunning view of the ocean. Although the […] on-site restaurant is pricey, you can walk to any number of wonderful restaurants offering a wide variety of food. While the hotel is on the upper spectrum cost wise, we thought is was well worth the extra money. Read moreGenuine Hotels.com guest review
"very pleasant stay specially with young kids"
service was outstanding: reception top; ricardo Patrick on the beach were amazing, helping us every morning with the chairs etcGenuine Hotels.com guest review
"Good one but costly."
Good hotel, but quite expensive.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Service and Location Beachside"
Love the beach side service and "complimentary" resort fee services- all the guys that helped us were amazing! Hotel was a much better location than the Casa Marina for walking to Duval and seeing everything during the day and especially walking back at night. The pool is better at Casa but its not that far of a walk over to relax there during the day […] and head back to the Reach to go out at night. We will stay at the reach again. Read moreGenuine Hotels.com guest review
extra payment daily for Resort fees plus tax, extra charge daily for self parking. Standar HotelGenuine Hotels.com guest review
"Nice but ..."
This was a nice hotel but not what I was expecting for a Waldorf Astoria Resort. The hotel was a little tired but being on the beach at Key West, I am sure maintenance is a full time job. The room was comfortable and clean. Maid service was excellent. Hotel staff were friendly and helpful but only to a point. It is a short walk to the major Key West […] sites so plan to walk, rent a bike or scooter, or drive to site see. The beach is nice and exclusive but small. Same for the pool. I would recommend the hotel but the next time I'm in Key West, I will try somewhere else. Read moreGenuine Hotels.com guest review
Be aware this hotel charges resort fees and parking fees. Hotels.com does not make you aware of these charges.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Truck noise"
The noise from the various delivery trucks backing up to the various hotel docks was too loud and distracting to me.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great for pets too!"
For less than we could have put our dogs in a kennel, we took the two dogs and although we were put on the fourth floor it was nice and quiet and so the dogs also stayed quiet. Wonderful location to walk the dogs on clean sidewalks and then also to go to dinner and shopping within a few blocks walk. Resort rate was a bit much, just add it to the room, […] but it did include the fitness center and unlimited phone in the US. Read moreGenuine Hotels.com guest review
"housekeeping"
our room was not cleaned properly our entire stay. Suffice to say that one day we had to call for toilet paper, our call to housekeeping went to voice mail. On arrival, some of towels in our bathroom had holes...will never stay there againGenuine Hotels.com guest review
"The Reach, A Waldorf Astoria Resort in Key West"
This is a nice hotel but it is not a four star hotel. The daily resort fee $25 is a waste of money, since they don't even tell you what it covers. The bed was not comfortable. The hotel outside, facing the ocean, is wonderful, the location is great.Genuine Hotels.com guest review
"The Reach Waldorf Astoria Resort"
May stay at the Reach was very plesant, the staff was excellent and the hotel accomidations were wonderful.Genuine Hotels.com guest review
"Very nice place!"
Great place to stay. It's located on the opposite end of mallory square, away from the crowd but right at Rival.Street. very clean, very nice.Genuine Hotels.com guest review
"Horrible experience and not really Pet Friendly"
The first thing they told me after advertising Pet Friendly was that my pets could not be left alone, there was no pet sitter and if they barked or bothered the other guests, we were in trouble. I had to sign that sheet of information twice. So, they are not Pet Friendly, but merely Pet Tolerant and there was a non-refundable $125 Pet fee which was […] NOT advertised on Hotels.com. After this horrible treatment at check-in, the staff was just not that nice and they stuck us at the far end of the hotel I guess so that we wouldn't bother anyone. The hotel was mediocre at best and not at all as pictured, it felt like a holiday inn not a Waldorf Astoria property. I have traveled to NYC with my pets before and been treated wonderfully at better hotels than this one and they had pet sitting and walking etc. This hotel is not only not pet friendly but also not person friendly. Personally, it was a dump to me, with really awful staff. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fantastic"
This hotel is the best in Key West. A little expensive, but worth it. The keys are a little grungy , so being able to escape to a nice resort at the end of the day was great. The hotel was very family and pet friendly.Genuine Hotels.com guest review
"The Reach In Key West - Pleasant Stay"
Stayed 1st week of April 2011 for 2 nights for family vacation. Room was clean and comfy and bigger than I expected. The staff at the beach was very friendly, getting us towels and chair and umbrellas as needed. Overall a very pleasant stay, but pricey, but this was Key West with a small, private beach. Do the self-park, and not the valet. It's easy […] to get to your car in the parking structure. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK stay..."
Last year we stayed at the sister property Casa Marina and really enjoyed our stay. The hotel loby is not very nice. The staff was friendly but not very helpful even in the restaurants. This hotel does have a great beach (this is not common in Key West). Stay at Casa Marina much better experience.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The Reach Resort"
Beautiful facilities, but poor service. Room not adequately straightened, no coffee or soap, etc after the first day.Genuine Hotels.com guest review
"The reach resort - Waldorf Astoria"
We expected more since it is a Waldorf Astoria Hotel. The location and the facitlities are beautiful, but the hotel itself is not what we expected. The breakfast is expensive and nothing special. We had expected more. The concierge was friendly, but not very knowledgeable. We recommend it because of the location, otherwise it is standard compared to […] the price you pay. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Check in was very unsatisfactory. We arrived prior to check in time and front desk promised to call us when room was ready. They did not. No luggage carts available for guest who used self parking. Room layout very poor. Hard to see TV from bed. No full length mirror. In bathroom, toilet was in same room as dressing area. Shower got water all over floor. […] Could not turn on a light without noisy fan. There was insufficient lighting over the makeup vanity. The in-room furniture contained no drawers for storing folded clothing, only shelves. No listing of TV channels. Had to call engineering to show us how to get TV channels. The window from the adjoining room looked right out onto our balcony. Go here only if you like noisy kids in the pool. The location of this hotel is poor relative to attractions in old town Key West. We went here because in the past we liked the ambience when it was a Marriott and Wyndham property. All that is gone. There is no pool or beach bar. The service (drinks/food) from the inside restaurant to the pool and beach is very spotty (understaffed, I guess). First day it was almost non-existent - we finally went down the street to get lunch because no one would wait on us. Other days were better, but still not great. The one exception is the guys who supplied towels and chairs. They were great - gave excellent service. On the positive side, the hotel was clean, the bed was comfortable and it probably has the best beach of any hotel on the island. Read moreGenuine Hotels.com guest review
"Reach Resort - Key West is a must-stay!"
Everything from the friendly staff to the condition and feel of the room was impeccable. I would definitely recommend this location if you are visiting Key West for any amount of time.Genuine Hotels.com guest review
The hotel itself was ok. But the beach access was dirty and more like a workstation for motor boats. It was a must to charge every day about $ 35 for batch access.Genuine Hotels.com guest review
"Not the 4 star resort I had hoped"
The hotel was ok, but definitely not worth what we paid. Our room overlooked a parking lot used by the valet service so we had less than stellar views. Upon entering the room, we found a toenail on the floor. We got passed the initial disgust and settled into our room. It was nice & very modern. The shower was spacious and the water pressure was appreciated. […] The pool and beach area was wonderful. Nice sand for the kids to build sandcastles. This is hard to find in Key West so that was great! My only complaint about the pool area was that everyone was being served drinks and no one ever came by our party to see if we needed anything. Also-do NOT order the key lime pie. Very small piece....and the worst we had during our whole vacation. Read moreGenuine Hotels.com guest review
"Not as Good as Expected - A Lot to be Desired"
The Reach Resort in Key West ("A Waldorf Astoria Collection Hotel" ) was NOT as good as expected for the prime cost charged - For starters, the shower had no curtain whatsoever -I cannot understand how maintenance could leave something so important out when completing room checkup. Toiletries -such as shampoo, that are replaced once you start the bottle, […] was never provided. The most problematic item with our stay at The Reach Resort and hard to understand is that the king size mattress was sagging on one side and consequently difficult to get a good night's sleep, having to move over to the sofa... to top it off the extra thermal blanket used in the sofa was never folded. It also appears that an extra small amount (not authorized or a valid transaction) was charged to our credit card after we checked out. I cannot see us returning or making a good recommendation about The Reach Resort in Key West. Read moreGenuine Hotels.com guest review
"The Reach Resort- A Great Family Vacation"
I would recommend this hotel to everyone. I had a wonderful stay. The staff was very friendly and helpful. The pool and beach area was very nice. We were immediately asked if we wanted something from the bar/restaurant when we got to the pool/beach area. We were brought our towels and the manager of the hotel was handing out pop-sicles to everyone at […] the pool/beach area. The hotel is very close to Duval St. Overall my experience was a great one and I am planning another weekend stay in August of this year! Read moreGenuine Hotels.com guest review
"Utmärkt hotell m havsstrand"
Mycket bra hotell med mkt god service. Tillgång till pool/strandhanddukar. Lätt att promenera till olika sevärdheterGenuine Hotels.com guest review
"Bra standard"
Hotellvistelsen var ok bara och det beror på hotellets service. Fick ett mycket dåligt bemötande när vi skulle försöka att få tillbaka våra pass som vi glömt i safetyboxen. Allt beror självklart inte bara på missförståelse utan också på viljan från hotellet att lösa tillfälliga problem. När det gäller det andra om hotellet, då kan jag bara säga "kanon", […] finns bara gott att säga om standarden. Read moreGenuine Hotels.com guest review
"bien situé"
bien situé au bord de l'océan et à proximité de duval street. médiocre qualité de service notamment au niveau de la restauration. Un effort sur l'entretien des espaces communs est nécessaire ( espace restauration ) / classification de l'hôtel.Genuine Hotels.com guest review
"Férias com crianças."
Estivemos no início de fevereiro de 2013 no The Reach em Key West,hotel bem localizado ,com ótima infra estrutura de praia. O fato negativo foi que o quarto ,apesar de ter um bom tamanho,tem o carpete muito sujo e o sofá cama em que as crianças ficaram tinha o colchão muito fino ,tanto q as molas incomodavam bastante. Pedi cerca de 3 vezes para a recepção […] do hotel resolver, o q acabou acontecendo só à noite. Read moreGenuine Hotels.com guest review
"Na beira da praia"
Maravilhosa, o hotel é muito bem localizado.Genuine Hotels.com guest review
"Kanonställe"
Härligt hotell med fina rum och underbara sängar! Mycket trevlig personal. Nära Duval Street. Fin liten strand, men smutsigt vatten som gjorde det omöjligt att bada just där och då. Om man vill, kan man fotografera både solnedgång och uppgång från piren.Genuine Hotels.com guest review
"hang lose in key west"
schöne Lage des Hotels, zum geniessen, jederzeit wieder.Genuine Hotels.com guest review
"Afsalpningsferie"
Opholdet var rigtigt godt, hvis man ser bort fra den service vi oplevede i hotellets reception. Restauranten og pool service var der ikke en finger at sætte på, de var utroligt imødekommende og flinke. Vi fik den service vi kunne forvente på dette hotel, så alt i alt var vi meget begejstrede for denne del af hotellet. Desværre fik vi så dårlig vejledning […] og service i receptionen. På ankomst dagen spørger vi hvad trådløst internet koster og vi får at vide dette er gratis. Receptionisten er ellers ikke meget meddelsom, og således fik vi ingen informationer om hotellets faciliterer blandt andet hvor man kunne købe morgenmad på hotellet. Da vi tjekker ud viser det sig at skal vi betale et fee for daglig service, blandt andet internet og håndklæder ved poolen. Vores ophold var forudbetalt og derfor synes vi det var irriterende at de ikke havde oplyst os om denne betaling da vi ankom, specielt fordi vi specifikt havde forspurgt omkring dette. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Meget centralt beliggende"
Meget fint ophold - var der kun en enkelt overnatning men fik set det vi skulle. Dejligt hotel.Genuine Hotels.com guest review
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