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Conveniently near the airport in Franklin, Country Inn & Suites By Carlson Franklin/Cool Springs is close to CoolSprings Galleria. Additional regional attractions include Belle Meade Plantation and Radnor Lake State Park.
Country Inn & Suites By Carlson Franklin/Cool Springs has an indoor pool and a health club. Wireless and wired high-speed Internet access is complimentary in public areas. The hotel features business amenities including a 24-hour business center and limo/town car service. Guests are served a complimentary breakfast. Additional amenities include multilingual staff, tour/ticket assistance, and laundry facilities. Self parking is complimentary. This is a smoke-free property. A total renovation of this property was completed in June 2010.
The 64 air-conditioned guestrooms at Country Inn & Suites By Carlson Franklin/Cool Springs include coffee/tea makers and complimentary weekday newspapers. Complimentary wireless and wired high-speed Internet access is provided. 32-inch flat-screen TVs are equipped with premium cable channels. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding.
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Children staying free must occupy the parent or guardian’s room with existing bedding.
Founded in 1799 and named after Benjamin Franklin, the city of Franklin was the center of Tennessee’s plantation economy prior to the Civil War. Today, downtown Franklin is comprised of a 15-block historic district, with Victorian architecture, elegant boutiques, and antique shops. Many musicians call Franklin home, including country legend George Jones and bluegrass singer Alison Krauss.see all hotels in Franklin
"Great place to stay in Franklin"
Loved the hotel, staff was friendly, and service was top drawer. I will stay here againGenuine Hotels.com guest review
"Shoppping Trip/Weekend get-away"
I have stayed here on two other occasions and absolutely love it. The staff is so friendly and helpful. I feel like I am at home with all the convenience of shopping right at my doorway. Would highly recommend my friends and family to stay here too.Genuine Hotels.com guest review
"Good location, great staff, yummy breakfast"
Fine accommodations in a convenient locationGenuine Hotels.com guest review
"Great service- only small complaints"
We were upgraded to a suite which was lovely! However the person that ended up on the pull out couch was less than pleased. It was horrible even for pull out couches. The breakfast was extensive but not overly delicious. They did go above and beyond in customer service by letting us have a late check out so out toddler could nap. Overall an average […] stay. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Franklin/Cool Springs Thank you for taking the time to give us your feedback. We are glad you enjoyed the variety of the breakfast items and late check out. Sorry our new pullout did not feel more comfortable. We appreciate you sharing your opinion and suggestions. We hope to see you again. Front Desk Staff
"Girls Day Out"
Very nice hotel. Area was quite convenient. Noise between rooms was above expectations. Otherwise, hotel was quite pleasant and breakfast buffet was very nice!Genuine Hotels.com guest review
should not be next to motorcycle shopGenuine Hotels.com guest review
Close to downtown and close to several civil war sites. Very nice hotel.Genuine Hotels.com guest review
"Glad we found this hotel!"
Loved staying her - nice and clean with a great breakfast included! .Genuine Expedia guest review
Everything was fine except the heavy quilts you use as bedspreads. We burned up with them on and we froze with them off, On the second night I asked the maid to replace it with a blanket. It was perfect and we all slept much better. The staff was very friendly and responsive even though they didn't speak English.Genuine Hotels.com guest review
The hotel was a good quality stay. The gentlemen who worked the desk were not only hospitable, but knowledgeable and went beyond what was necessary.We did not want for anything or go without. There were so many places to eat, nearby, as well as some mall shops, and historical sites to take in. We were just minutes away from downtown historic Franklin, […] and also close by Nashville. Read moreGenuine Hotels.com guest review
We enjoyed our stay very much!!! We will definitely stay there again!!!Genuine Hotels.com guest review
I would recommend this hotel to everyone. we plan to visit the area again in the autumn and will be staying here again. The hotel is very clean, the employees from front desk when checking in to housekeeping and on we're friendly and accommodating. Truly, one of the best places to stay!!Genuine Hotels.com guest review
Enjoyed the area, near the mall and lots of restaurants too.Genuine Hotels.com guest review
We were originally given a room where was a crying baby in the next room. We asked for a change of room and were immediately accommodated, no hassle.Genuine Hotels.com guest review
"Fairly close to historical sights in Franklin area"
Very comfortable and clean accommodations. Staff friendly and helpful.Genuine Hotels.com guest review
"Everything was perfect"
Everything was great, no issues. Friendly service, clean room, plenty of towels, I couldn't have asked for a better stay. I'm a hotel snob and won't stay just anywhere, I recommend this for anyone that is looking for a great room, for a great price.Genuine Hotels.com guest review
"What a nice place to stay!"
We really liked this place! Cute and cozy lobby with inviting homestyle staircase and books for children. Location was super convenient yet felt out of the way tucked back away from the streets. No noise problems at all; room faced away from the Harley dealership; but never heard noise there any time even walking past it. We will look for more Country […] Inns in the future based on our experience here. Read moreGenuine Expedia guest review
"Nice and friendly Hotel in Franklin!"
Very smooth and friendly check in and out! Very clean and super Hotel in Franklin/CoolSprings area and lots of restaurants and shopping near by! I will definitely stay here again!Genuine Expedia guest review
"Comfortable;Close to shopping"
This hotel was recently tastefully upgraded. Our room was clean and aesthetically pleasant. Nearby shopping met personal needs. The full buffet style breakfast facilitated a comfortable start for each day of our stay. Staff were all courteous and accommodating.Genuine Hotels.com guest review
It was great. Friendly hotel staff and clean and quiet.Genuine Hotels.com guest review
"Perfect for our stay"
We stayed at the Country Inn & Suites Cool Springs for an overnight on our way home to Kansas City from Orlando. What we needed was a very clean room, comfortable beds and proximity to family restaurants on a Sunday evening. The Country Inn & Suites delivered on all counts. If we were passing through Nashville again, we'd definitely stay at the Country […] Inn & Suites Cool Springs again. Read moreGenuine Hotels.com guest review
"great stay at this hotel"
Highly recommended. If you can afford to spend the extra money to get to this hotel, do it and it will be worth it. We loved the bed and bedding, the amount of space in the room, the breakfast and the area. Would not stay in any other hotel.Genuine Hotels.com guest review
we have been here two times now. We like the location. We love the breakfast. Very comfy room - bathroom. No complaints.Genuine Hotels.com guest review
Excellent staff....called the room to ensure we were satisfied.Genuine Hotels.com guest review
"Really great hotel."
We checked in at about 7:30 p.m. on a Friday night. Susan was at the front desk, and was most helpful, cheerful, and just enjoyed visiting with me. We were greated warmly, given information abot the facilities, and asked if there was anything we needed. The room was nicely furnished and very clean. Beds were wonderful. The breakfast was excellent with […] a wide choice from cereal to waffles, eggs and meat. Will definitely stay here again, and will highly recommend it to others. My only poblem, and it was a small one, is that the cooling unit was unable to reduce the humidity in the room. Would still give it 5 stars. Read moreGenuine Expedia guest review
"Staff very accommodating to our needs"
Outstanding staff. Accommodations very comfortable.Genuine Hotels.com guest review
Very nice location, checked in early no problem. Room was nice, very clean. In a safe neighborhood with shopping and places to eat. Nice morning breakfast.Genuine Hotels.com guest review
"Spotless & Friendly"
Loved the Country Inn & Suites! Our room was spotless and the staff was polite and friendly. Breakfast was lovely and plentiful. We would definitely stay here again.Genuine Hotels.com guest review
"Another win for Country Inn!"
Excellent experience from initial check-in to check-out. Travelling cross-country with my two sons. We always try to stay at Country Inns because of the consistency of quality across the board. This particular property was very well maintained. The Lobby was warm and welcoming as was the staff member checking us in. Our room was clean, quiet and very […] comfortable. The beds are great, linens are high quality, bath was clean and roomy, towels are plentiful and thick (not thin and skimpy like other hotels). Our room also had a Keurig coffee maker - another big plus for me! The breakfast was great....omlets, biscuits, gravy, plus waffles, cereal or anything continential like. The orange juice is real orange juice and the coffee is delicious. I always take a cup of coffee for the road and cups with lids are provided. An overall enjoyable experience! Read moreGenuine Hotels.com guest review
For the price, I wouldnt have asked for anything more! Great location, great people, clean room!Genuine Hotels.com guest review
IT WAS VERY QUIET WITH NO DISTRACTIONS.Genuine Hotels.com guest review
"Great stay with EXCELLENT service!"
We stayed for 4 nights in a King Suite with our 7 year old . He absolutely loved the pool! The room was perfect for the 3 of us and the 2nd TV was a plus. Breakfast was convenient and offered many options. My husband loved the coffee that was available all day in the lobby. The front staff was EXCELLENT! This was our first time staying here and it won't […] be the last.. (And very convenient to US 65, downtown Franklin and a short walk thru the parking lot to the mall)... Read moreGenuine Hotels.com guest review
"Wonderful service for a tired family!"
We stayed here the night before a doctor visit for our 5-month-old daughter. We asked for a room away from the Harley dealership (over the phone) and a crib (through Expedia). When we arrived, we had a room as requested, but no crib. They had not received the request through Expedia. The night clerk immediately brought one to our room for us. Wonderful […] service and a great sleep! We wished we could have stayed longer to enjoy more of their services and facility! Read moreGenuine Expedia guest review
"All the Comforts of Home at a Great Price"
We enjoyed our stay very much! The room was very clean - all the amenities were nice to have including the microwave and refrigerator when staying a couple of days. We really liked the queen sized beds too - not too hard, not too soft. The breakfast was well done - scrambled eggs, ham, breakfast potatoes, waffles - more than we expected for sure! We […] used the exercise equipment - well kept, clean, easy to use. The pool was heated, clean and enjoyable. No hot tub though - we lived! Bathroom had been updated with granite counters, free standing cabinet with plenty of storage space underneath - not always the case in hotel bathrooms. We also like that you could walk across the parking lot and you were at a huge mall. There are also a huge selection of restaurants in the area - all within a 1-2 miles at the most for convenience. We will definitely stay again! Read moreGenuine Expedia guest review
Good value & good job.... The only negative was it was hard to find.Genuine Expedia guest review
"New and nice."
A somewhat hidden gem. Near OSU with easy access there AND downtown Columbus. Very nice, clean, with friendly and efficient staff. Will definitely book there again.Genuine Expedia guest review
"Love this hotel"
It was great!Genuine Hotels.com guest review
"Clean and close to the mall"
The room was very clean. Breakfast was fine. The mattress was very comfortable! Great place to stay very close to the mall!Genuine Hotels.com guest review
Nice hotel, would stay again.Genuine Hotels.com guest review
Was a great place for a over night stop. Is within walking distance to the galleria mall and several place to eat. The staff was friendly and room was great.Genuine Hotels.com guest review
Hotel was right off highway 65 and in the Galleria. Because of the Christmas shopping season, it was a bear to get out of the parking lot to go the direction we wanted to. Ended up going the opposite direction and then turning around. Overall, the hotel was nice, staff was pleasant, breakfast was good (mostly premade foods from Costco) but it was free […] and better quality than fast food. Bed was comfortable (king with 4 pillows), room was clean, other hotel guests were quiet, the toilet flush was a little odd but the bathroom was clean with plenty of towels. Will definitely be staying here again! Read moreGenuine Hotels.com guest review
The most accommadating and friendly staff I have ever experienced, especially the desk clerk. He makes you feel at home and very welcomed to the hotel. I would highly recommend this hotel stay to anyone visiting this area. Great hotel amenities and cleanliness of hotel.Genuine Hotels.com guest review
"Friendly staff and comfortable room"
I am guessing that this is an older hotel, but it has maintained in super shape.Very clean, room was comfortable, and staff was very attentive. We would definitely stay here again if we are in this region.Genuine Expedia guest review
"Sorry My stay was so short"
Front desk was courteous welcoming and informative. Room was comfortable and relaxing. Sorry I arrived too late to enjoy relaxing in the jacuzzi in my room...I might have fallen asleep and comfortably drowned. Rating would have been impossible if that happened. Breakfast was satisfying and had plenty of options available. Looking forward to my next […] stay. Read moreGenuine Hotels.com guest review
Staff very friendly and helpful with good places to eat close by. Great location, close to great restaurants and shopping! Hotel clean and free breakfast was more than expected. Would definitely stay again!Genuine Hotels.com guest review
"Over the top great"
The pool was fantastic., 20 minutes to downtown nashville. The breakfast was hot and tasty. Really nothing to complain about.Genuine Expedia guest review
"very close to mall almost walking"
Room was great and staff was exceptionally friendly. Made us all feel at home there.Genuine Hotels.com guest review
"Close to all sights and to my son's apartment."
It was wonderful. I love Nashville. Trees were beautiful now in the fall, especially from this Floridian. The hotel was wonderful, including a well stocked breakfast buffet and my grandson enjoyed the pool.Genuine Hotels.com guest review
The location was great very convenient to shopping and lots of restaurant options. The complementary breakfast provided a good variety of food with the options changing daily. The staff was very helpful with directions.Genuine Hotels.com guest review
"Wonderful place to stay. Very clean"
Friendly staff. Very clean room and throughout hotel. Wonderful breakfast. Will definitely stay here again!Genuine Expedia guest review
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