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This Hyatt Hotel is located in suburban Richardson on the border of Plano, just off I-75. The hotel is 15 miles from downtown Dallas and 8 miles from Addison. The hotel provides a complimentary shuttle that transports guests to attractions within a 5-mile radius (on request).
A 2-story lobby displays marble floors and a baby grand piano. Boots & Brix, the on-site Texas chophouse, features daily cooked-to-order breakfast and lunch, and steaks for dinner. The 701 Bar and Grill offers appetizers and drinks. Special events are hosted at the 7,800-square foot ballroom, complete with event catering and Texenter, a 24-hour business center. 15,000 square feet of meeting space includes 17 conference rooms and high-speed Internet access.
A sundeck and spa tub flanks an outdoor pool. The 24-hour fitness center overlooks the pool and offers cardiovascular equipment and weight machines. A 24-hour roundtrip airport shuttle is available for a fee (advanced notice required). Outdoor parking is free.
Each of the 342 guestrooms is furnished with leather headboards, triple sheeting with 300-thread count linens, and pillowtop mattresses. Business travel is accommodated with oversized desks, ergonomic chairs and office supplies. All rooms offer wireless Internet access (surcharge) and iPod docking stations. Black-granite bathrooms provide Gilchrist & Soames toiletries. Weekday newspaper delivery is complimentary. Rollaway beds and turndown service are available upon request.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Boots & Brix - Texas-themed restaurant serves cooked-to-order breakfast and lunch. Menu items include panini sandwiches and chopped salads.
701 Bar and Grill - This restaurant serves light fare, appetizers and drinks.
The hotel has an outdoor pool with a sundeck and spa tub. A fitness center overlooks the pool and provides free weights, weight machines, and cardiovascular equipment.
Two golf courses are within three miles of the hotel: Chase Oaks Golf Club, which has 27 holes, and Sherrill Park Golf Course, which has two 18-hole courses and a driving range. The hotel provides complimentary transportation to both courses upon request.
The recreational activities listed below are available either on site or near the hotel; fees may apply
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Very accommodating with my requests, happy to let me check in early which I was very appreciative of!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very accessible to airport"
Very pleasant, comfortable, well maintained, gracious staff. wifi should have been included in price of room - only negative.Genuine Hotels.com guest review
The staff was great they truly made my stay.Genuine Hotels.com guest review
"Hyatt name but not not the quality"
I booked this hotel because it was supposed to be close to 3 forks resturant and it wasn't in fact it was not close to anything. It was very expensive and it didn't have any amenities like most Hyatt hotels. Ie. no vallet, no indoor pool, no coffee in the mornings. It did have a bar but I have stayed at way better hotels for the priceGenuine Expedia guest review
"Freezing and dirty!!!"
All I can say is I was cold in both rooms and i saw a condom wrapper on the floor yuck..I guess the maid service was too lazy to pick it up.Genuine Hotels.com guest review
"Just a few things"
I like the hotel - just a bit pricey overall... the hours of room service should not be restricted and something I do not enjoy about American hotels is there is no mini-bar.Genuine Expedia guest review
"Good hotel for short stay in Dallas"
I would not recommend the corner room. The layout made the room feel cramped. Staff was nice and happy to answer questions. Parking was free and easy. Several places to eat within walking distance.Genuine Expedia guest review
"very nice :)"
It is very nice hotel, I advise u to go quite place, if u have deal with this hotel just go u will enjoy it. I get 30% deal offGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great location, hotel looks new, but older establishment. Great bar and restaurant. Staff was more than attentive.Genuine Hotels.com guest review
"Beds are hard as rocks"
Beautiful hotel and very nice personnel but the beds are so uncomfortable!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not kid friendly at 2:30am"
Arrived at 2:30am for check in and there looked to have been a party, vomit on the floor, 1/2 empty alcoholic drinks placed all over the lobby, and in restroom. Would not have paid much attention to it except for my 3 year old trying to drink someone's frozen strawberry margarita. Room was very nice and clean, as was the rest of the hotel, lobby was […] cleaned up however come 6am, as if the night before had never happened. The breakfast Buffett was a little pricy, $15 per person, but was delicious, room service is expensive like any where. I really enjoyed this hotel, it was priced under motel 6 rates and it feels like a 5 star hotel. I wish we could have stayed longer! But spite the late check in and experiencing the after party, I would stay at this hotel again! And would recommend it to my friends or family Read moreGenuine Expedia guest review
"None"
Room comfortable Neighbors had noisy kids Toilet ran off and on all night Room didn't get cool enoughGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Better than the Gaylord!"
I stayed here then stayed at the Gaylord Grapevine the next night. My room at the Hyatt Regency was nicer, cleaner and quieter than my room at the Gaylord! The hotel is a little older but well maintained. I had room service and the food was quickly and courteously delivered and tasted very good. The location was great- close to all the places I wanted […] to go and I felt safe being there alone. Not only would I stay here again, I will make sure I stay here again! Read moreGenuine Hotels.com guest review
"Beds are too small"
same price with other three star hotel.but beds are not comfortable as expected and beds are too small too.Genuine Hotels.com guest review
"Our Future Getaway"
I consider this my future hotel whenever I want to get away or book for my family and friends. It has all type of eateries in walking distance and the hotel is beautiful. I enjoyed the service and my wife loved it.Genuine Expedia guest review
"Comfortable place to stay"
Staying at the Hyatt Regency was enjoyable. The room was clean, the staff was friendly and helpful, and brunch at the restaurant was delicious.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Lack of Privacy"
Our room was connected to another room through a locked doorway. There is no sound barrier between this door and we could hear every word the guests in the room next to us said. It made my husband and I feel that we couldn't talk to each other unless we were whispering because we didn't want our "neighbors" to here us. I also felt it was a serious privacy […] issue because of everything I heard from the other room. The next morning I went and tried to discuss it with the front desk manager but he just shrugged his shoulders and asked if there was anything else he could do for me. Very disappointed with the lack of privacy and the lack of concern for the guests. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hyatt Richardson"
Had a fantastic stay even though it was only one night.Genuine Expedia guest review
"Easy to get around."
Hotel is dated but clean. Staff was very nice. Not a good hotel for a romatic getaway, but good for a weekend away or business stay. Overall I was pleased on the ease of travelling to Frisco, Plano, Alan, the shops around SMU.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Have to pay for Internet"
Everything was great with the room. The only disappointment was having to pay for internet service. You would think a 4-star hotel would provide internet service. I have stayed at lesser rated hotels and internet was included.Genuine Hotels.com guest review
"Water stinks in Richardson needs to be treated"
The water was not fit to shower in. I was forced to use a bottle of pure water. I realize this is not the problem of this hotel alone but it would have been friendly to make incoming first time guest to the area aware that the problem exists and to make shower water purifiers available at a reasonable price or "rentable" for a $5 per night charge. The […] breakfast was overly expensive and nothing to write home about. Better tasting and more economical food was available within 2 blocks. Read moreGenuine Expedia guest review
"ok"
location is good, landscaping in the front of the hotel can use some workGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"noisy ac no free coffee in foyer no newspapers but"
great price but no newspapers poor checkin have to pay for coffer in amGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very nice hotel"
Very nice hotel. Great location. Had one slight problem when toilet would not flush properly but a maintenance work came up to fix it within five minutes. Overall we were very pleased with this holel and will stay here again.Genuine Expedia guest review
"Great Hotel"
Great Great Great hotelGenuine Hotels.com guest review
"Good Experience"
The hotel staff was helpful and courteous. The facility was well cared for and extremely busy the days I was there.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"trugruJB"
We were dissappointed that the rooms had no fridge or micro. Something we find useful. Also coffee machine makes oned cup at a time, a first for us.Genuine Expedia guest review
"Clean and nice!"
This was one of the cleanest hotels we've ever stayed in. It is a large quality hotel and our room was superb. Location was close to the place we were there to visit. Staff was friendly. We will DEFINITELY go back here when we return to Dallas in the spring!Genuine Expedia guest review
"Great Place to Stay"
The Hyatt offered great customer service from the time of check-in to checking out. The representatives were friendly and professional. I really liked the design of the room in that the bed (king) was around the corner fromt the bathroom, giving the perfect amount of separation/privacy if staying with a guest. There was also a quaint sitting area between […] the two with an adjacent mirror, vanity/kitchen area. Definitely a Great Place to Stay! Read moreGenuine Expedia guest review
"Red River Rivarly"
Great deal for the big OU/Texas weekend and the DART made our trip to the game very convenient. Will defiantly stay there next year. My only complaint is the girls at the front counter had on Texas shirts. lolGenuine Hotels.com guest review
"Loved tha hotel and the restaurant on site."
We had a great experience. We can't wait to go back.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hyatt Regency/ Richardson"
The stay was a pleasant one. The best part for my daughter was the heated pool.Genuine Hotels.com guest review
"Mommy Break"
I had a great stay. However, I had two minor disappointments. First, the wifi was 9.95/day and it was not clearly stated up front in the general description of the hotel. Second, the hotel advertised an HD tv, which it was but the channels were clearly not broadcasted in HD. If I was staying longer than one night I would have inquired about my disappointments. […] Other than those minor issues it was a great stay. Read moreGenuine Expedia guest review
"nice stay, but fix the ice machines, please"
The best part of your hotel service came from the room service staff. The 2 gentlemen I dealt with were extremely polite & considerate. Those at the desk staff were polite, but failed to communicate to me that there were several ice machines that were out of service (in fact, they were missing altogether!). I was frustrated after traveling one floor […] up, then one floor down and finding no ice machine 3 floors in a row. When I called the front desk, the young lady I spoke with was a bit sarcastic when I was surprised that the closest ice machine was on the 12th floor (I'd been placed on the 15th). I did not expect room service to deliver ice to me, but I did expect to be told upon check-in that the machine on my floor was out of service. Not only that, but I expected to be told where the closest one was. This seems like a small thing, but for a mom just taking a weekend away for rest & relaxation, it became a larger frustration, especially when all frustration could have been avoided from the beginning with just one communication from the front desk. I stayed at this hotel once before when it was still the Richardson Hotel, which is why I chose your hotel a second time. I am sorry to say that my previous stay was more enjoyable. Thank you. Read moreGenuine Expedia guest review
"An Okay Stay"
The lady who checked me in was extremely friendly and helpful. She gave me very good directions and recommendations for dining and shopping. Our room was wonderful, clean and comfortable. I was disappointed with our wait staff at breakfast, a little condescending and didn't come back for coffee refills. At the price they charged for a continental breakfast […] buffet, I would have liked a second cup of coffee, and when I went to the coffee bar to get myself a refill everything was empty. Since use of their wi-fi was not free, at check-out I mentioned a road I was looking for. While they did let me know there was not an exit for the road off the local freeway, they did not mention that the road was only one block away. Honestly, had the staff been a little friendlier and more helpful in the morning, I would have given this hotel a five for overall satisfaction. Instead I left a little angry and disappointed, but maybe I just caught them on a bad day. Read moreGenuine Expedia guest review
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