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800-246-8357This call is free. 24 hours a day; 7 days a week.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary hot/cold buffet breakfast is served each morning in the breakfast area between 6 AM and 10 AM.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a waterslide, and a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
Excellent choice. Staff was courteous and very helpful. Breakfast was much above the usual "free continental breakfast" I've experienced.Genuine Hotels.com guest review
We were very pleased with our stay at Music Road Hotel. The staff and housekeeping were always professional, friendly and accomodating. breakfast was plentiful and yummy! My family would stay here again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Front Desk needs work"
Asked for two things when made reservation. First that I was not near the elevator and extra pillow. My room was right beside the elevator and no extra pillows. Had to wait three hours before checking in finally at 5pm. I was told the first two times I checked that the room was being finished up to check back in an hour. Finally after the third hour […] they explained the maid had not updated the room. The hotel was very clean and I loved the view of the river eating breakfast. Breakfast was not the best, the food was not restocked as soon as it needed to be. Front desk was friendly but didnt help me when we first checked in to work out the check in problems. Read moreGenuine Hotels.com guest review
"Great all but the first impression"
This was our first stay at your hotel. The only complaint that I had was the member who greeted us when we arrived to check in. We walked in and was in the process of being waited on when we asked if we could see the room first - her comment was "it doesn't matter - you have to pay for it anyway". That may be the case however she could have been more […] professional. Other than this one employee the hotel was very nice and clean. I just suggest some training to the first desk. These people are the first impression to your hotel. The one that this individual made was not lovely. Read moreGenuine Hotels.com guest review
"Very satisified"
The overall stay was fantastic. The one thing that I would say is that on our last day there we were swimming in the pool & because of the storm the night before the pool wasn't cleaned out. Other then that the staff & accommodations were very acceptable & we will plan on using the same hotel when we return.Genuine Hotels.com guest review
"Close to many attractions"
It was so nice to come back to our comfy room after a long day of sight seeing. Relaxed in the lazy river almost everyday. Awesome hot breakfasts!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OUR BEST STAY EVER IN PIGEON FORGE!!!"
WE LOVED THIS HOTEL!!! THIS WAS OUR BEST STAY EVER IN PIGEON FORGE, TN... THE ROOMS WERE GREAT SIZED WE HAD PREMIER KING WITH SOFA BED AND JACUZZI IN THE ROOM AND IT WAS GREAT! THE OUTDOOR POOL WAS AMAZING! THE FLOATING TUBES, THE WATERSLIDE, THE WATER UMBRELLA, MY KIDS HAD A BLAST! MOST OF THE POOL IS 3FT SO MY 5YR OLD AND 8YR OLD WAS TOUCHING THE […] BOTTOM EVERYWHERE, THEY ALSO HAD A DIVING BOARD AT 9FT AND 4 AND 5FT THROUGHOUT... IT IS HUGE! LOVED IT DEFINITELY GOING BACK!!! Read moreGenuine Hotels.com guest review
"Trip to dollywood"
Really enjoyed our stay. Very impressed with foyer and impression from staff. Air conditioner was a bit noisy, but other than that we would stay again. Definitely a place to recommend. Breakfast buffet was nice and made for a great start to our day at dollywood.Genuine Hotels.com guest review
"Nice stay in smokeys"
Hotel was very nice. Front desk person who checked us in was quite unfriendly. Everything else was great.Genuine Hotels.com guest review
"Wonderful experience..."
Had a wonderful time. Nice hotel, coffee always available, beautiful rocking chairs by the river, clean, spacious rooms.Genuine Hotels.com guest review
"Hotel Stay"
Everything was great, except, the mattress needs to be replaced. The staff was very friendly and helpful and answered any questions you might have. Our stay was great. Looking forward to going back.Genuine Hotels.com guest review
"stay was too short!"
The hotel was beautiful with all the holiday decorations. We only stayed here one night due to going on into gatlinburg for the remaining 4 nights. I wish we could have stayed longer. The pool inside was nice even though we didn't have swimsuits. The water stuff outside looked fun for the summer. I would love to go back and stay here when it's warm […] .. Read moreGenuine Hotels.com guest review
"beautiful hotel"
Stayed for several days. The room was quite elegant and everything clean and neat. Easy access to the internet, the breakfast was really great. Lots to choose from. Definitely will stay again!Genuine Hotels.com guest review
"Great experience"
Was a nice ace to stay the staff was friendly and very helpful.Genuine Hotels.com guest review
"great hotel close to everything"
room was great but breakfast was not so goodGenuine Hotels.com guest review
"Music Road - spacious room and nice setting"
The hotel and room were great, but the continental breakfast was unimpressive.Genuine Hotels.com guest review
"Love this hotel!!"
We stay at this hotel everytime we go to Pigeon Forge. It is always clean, well maintained, great breakfast, friendly and helpful staff, and management is awesome!! The view from the back of the hotel is breathtaking as it overlooks a beautiful river. Get a riverview room if possible. A great little water park for the kids with a snack bar right there. […] Price is very reasonable in comparison to other hotels. We look forward to our next trip there!!!! Read moreGenuine Hotels.com guest review
Loved everything about the hotel. Wish we could have stayed longer.Genuine Hotels.com guest review
"great stay"
Had a wonderful stay with my 8 year old son and my mother. Outdoor and indoor pool were clean and my son was more interested in swimming than going to Dollywood. He also liked the game room in the hotel. The hotel staff appeared to be helpful and friendly, but since I didn't have any problems or issues, I didn't have much dealings with them. Loved the […] area and if I go back, I would defintely stay in the same hotel. Read moreGenuine Hotels.com guest review
"Be careful of housekeeping"
This is a beautiful hotel and with some great and friendly staff.But before we could enter our rooms.We had trouble getting in our rooms.the key cards would not work.so we had to go back down to the front desk for new Key cards.not once but twice! The next biggest thing was HOUSEKEEPING! We asked that our room be cleaned the next day and we left for […] hours.When we returned I checkd to see if the sheets on the bed had been changed.NO NO NO!!! I have a way of telling if the sheets were changed and they had not.(a secret of mines).Not only that they did not vaccum.And when I got in the shower I notice the tub had not been cleaned out also.And of course front desk was SHOCKED by this. Right! This is one of the most scary things about staying in hotels.Not knowing if you are sleeping on sheets from someone who was there before you.Oh one more thing to add to this.A piece of trim fell off the wall.When I went to report it to front desk.The woman looked at me like to say"What do you want me to do about it".When she called maintence she said to them" I guess they want you to come and fix it".unbelieveable! Read moreGenuine Hotels.com guest review
"M R HOTEL"
EXCELLENT LOCATION AND POOL AREAS.Genuine Hotels.com guest review
"Great Staff & Hotel"
Checkin staff was friendly, helpful, made you feel like they really wanted you there. Only complaint was the lighting in the room. Would stay here again.Genuine Hotels.com guest review
"Staff & Pool"
The staff was responsive when needed but not friendly and welcoming to guests. They seemed to be preoccupied with their "process" and not very cordialt. June 13, 2011. The pools were very kid friendly. Overall it was a good experience.Genuine Hotels.com guest review
"Music Road Hotel in Pigeon Forge, TN"
The only negative comment I have for our stay at Music Road , a group of young men just walked in off the street and came into pool area.They were on the slide with our small granddaughter. We had to pay for our use of the pool. Then, a group could just walk in for free! Maybe the hotel could work on having something that hotel guests could wear at […] the pool like a wrist band .Anyone without the band could be asked to leave. Just a thought! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Music to our hearts"
I believe the best kind of hotel staff, is the ones that you never have to see. And at Music Road Hotel, they were just that. Everything was already taken care of and ready when we got there. Everything advertised was exactly as shown. And the breakfast was actually more. The room was great, nice private balcony, huge bathroom, and very comfortable […] beds. Microwave and fridge in the room. The indoor pool area was also very nice and clean and not at all overcrowded. My only two complaints are that the doors are locked to come in from the rear porch of the hotel, by the river, even with a key card. And there were too many pillows on the bed. (is that really a complaint?!?!) We travel a good bit and I know for sure that we'll be back again. A decent hotel is 'good enough' for me, this was way above that and well worth the money! Read moreGenuine Hotels.com guest review
"Great Hotel in Pigeon Forge"
The lobby is so inviting with the giant fireplace and hearth. It's very cozy. There are four different sitting areas in the lobby, which allows for several groups to enjoy the lobby. The patio with rocking chairs overlooking the river is also great! Atmospere is very nice.This is a clean hotel with a great staff! The husekeeping staff was especially […] great! This hotel was exactly what we wanted. They surpassed all our expectations. Read moreGenuine Hotels.com guest review
"Music Road Hotel-warm room but nice accomodations!"
The hotel lobby was nicely decorated for the holidays. The staff at the front desk were very friendly and helpful. Our only complaint was that our room was very very very warm. We turned off the heating unit and yet it took two days of leaving the patio door ajar for the room to cool down to a comfortable level. Regardless of this, we did enjoy our […] stay at the hotel. The indoor pool was very nice and breakfast was yummy. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Music Road Hotel in Pigeon Forge-TN- easy to get to just off main road -middle of town, ample parking, service is wonderful and everyone was friendly and professional, met all our needs and requests very quickly. Rooms were excellent and had everything you need- clean, upscale, very comfortable, and they go above and beyond on the little things that […] make the stay great! water park was great entertainment, plenty of towels, cabana bar, shade, lazy river, great slide! free breakfast --good food! 24 hour indoor pool and gameroom (dont usually see that). foyer/entrance- comfortable/very nice which leads to out door patio with rockers that overlooks the river. great stay--ended up staying an extra night, and didnt want to leave after that! Will definitely stay there again! Read moreGenuine Hotels.com guest review
"Music Road Hotel, Pigeon Forge"
This hotel is amazing! The lazy pool is great. Rooms are large, clean and well presented. The dinning room is nice and large for breakfast, plenty of tables to choose from and a lovely buffet breakfast to choose from too. I would definitely stay here again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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